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    Alltech Communications

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    8 years ago

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    Cox Store

    Cox Store

    (242 reviews)

    I had to pop in to this store to drop off a router the seller of the house I had bought left…read morebehind. It was easy and I got a text from the seller shortly after I dropped it off thanking me - so she was obviously notified. While I was there in the store, I made arrangements for my service to be moved from my rental to my new home. Two birds, one stop.

    Games, lies sunshine communication but don't follow through just pure complaisant! they do not…read morecover any details yes you will be surprised when you get a bill :) they are good at wanting your money :) Do expect when you call the number from previous bill you will be passed around from one person to another numerous of times on the phone when you call the actual number on the bill expect to be passed around from dept. to dept and more departments. So you know what everyone dealing with them that is more than F***ing frustrated! with Cox do get name badges get confirmation numbers and do know they "keep notes" on what they wish to say regarding the situation so you do the same :) ask for a "recap" on agreement go as far as even asking to see the profile if you go to actual location and if you choose to go by their word expect you may get disappointed after. For example the notes when I called the number of the main actual co. you will find on your bill they noted: I declined tech insurance well NO! the employee never mentioned anything about an tech fee so I was charged $100 for a tech coming out. I followed all the directions on the phone I watched the tech I did everything as I was directed to do by phone so yup games! they could have tuned it on that day but why should they when playing dumb is best and charging me $100 for 5 min of a tech coming out is best? Also do know when you call the number from your previous bill they quote different price points then when you actually go to the store nothing is consistent! so you know what since they wasted my time I think people should know get details don't EVER! take any employees word for it at the end of they day they or course are suppose to smile and be nice they just want to get through the day and sugar coat you. They are two stars for a reason :)

    DIRECTV

    DIRECTV

    (334 reviews)

    Eastside

    At our last residence, we got a bundle (cable- DT & internet- CL) through Century Link, some time…read moreago, after ditching Cox for many, many years. It is better to deal with the company directly (ie. don't get that bundle!) so there isn't any "He Said/ She Said" stuff going on, which is the case whenever the bill wasn't right. It was never right for the first 15 mos. Hubby had to call every time. Even then, down the line, hubby had to make so many calls to set it straight. Anyway, on the service from Direct TV, the cable service was very good. We had few issues with the service overall. It was pretty reliable. There were few blackouts. We were able to DVR several shows (up to three), but I think that there was a limit. There was also a good amount of space for recording and keeping shows. Hence, my reasons, for the above star rating. We couldn't continue with it in our new place, I forget, for what reason. Anyway, it is better than what we have now (Century Link)--- it is very bad. Don't believe those commercials. It hasn't been a good experience with them. The cable and internet service with CL is not good. We might be going back to the original cable service after our current contract is done.

    We have directtv streaming service in las vegas. The channel guide shows the Knights/Hurricanes…read morestanley cup final games at 8pm pacific time. The games are 8pm eastern, 5pm here. Can't set the games torecord the games unless they correct the time on the guide. Talking to "customer service" is like talking to a wall. If anyone else has directtv and is planning on recording the games, you better check your channel guides And a new update..directtv is now not carrying ABC here in Vegas at all, due to a contract dispute, so never mind recording the games, you won't even be able to watch..and all this the day after they send me an email saying they're raising my rates $15 a month..what a company.

    BAI Connect

    BAI Connect

    (27 reviews)

    $220 charge for moving out with no contract or notice of any termination fee when my apartment…read moreadvertised "free internet included." Upon moving to apartment, I immediately sought a competitor. Anyone but Bel Air Internet Connect, or BAI connect. On top of constantly throttling internet or trying to say they were using a "dedicated connection." Tell that to my 12 mbps download speed through the month of January and February during peak hours. I work remote and require untapped and unfettered internet speeds, and consistency is what this provider lacks. On top of that, trying to get assistance with anything from anyone is like pulling teeth. Get Cox.

    This is the worst service provider I've ever had the displeasure of contacting, and that's saying a…read morelot. You just lost a customer, Bel Air (you're not in Bel Air BTW). I needed to get existing DirecTV service reactivated for my Mom's move from an old unit to a new unit in the SAME apartment building and update her billing address. Simple, right? I first called DirecTV and after explaining this very simple request to DirecTV, I was transferred by DirecTV to Bel Air to handle this because I guess they outsource the service and support for the Las Vegas market to this failure of an outfit. The first Bel Air guy (Vince) was new or incompetent or both. After 50 minutes on the phone, he transferred me to the Billing dept. to update her address (literally a different unit # at the same address) and reactivate the service in the new unit. Transfer failed and I was disconnected! I called back and the next guy (Anthony) seemed to know what he was doing, but then told me the Sales dept. needed to reactivate the account because they handle moves (upsell opportunity I was not interested in). Gave me the main phone number as the number for Sales. I told him that is the main number I had just called to get to Support. He said "I guess they changed the number for Sales dept". Transferred me to Sales (which was the main phone number with the same phone tree choices) and guess what happened?!?! Yep, call was disconnected again. I called for the last time. Pressed the applicable number for Sales and (you know what happened next) the call failed I was disconnected for the final time. You cannot even get to Sales! Their phone tree (yes, I know how these systems work) is all screwed up and you cannot get to the people who are supposed to work there to sign-up new customers or service existing ones. Bye bye!

    Alltech Communications - televisionserviceproviders - Updated June 2026

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