Buckle up for a gushingly good review:…read more If, like me, you are remodeling your guest bathroom and have spent hours and hours and days and days searching for a vanity and sink without breaking the bank, YOU HAVE TO COME TO BUILDERS SURPLUS! I just walked out of the showroom and I am on Cloud Nine. SO relieved the search is over. I spent over an hour, looking up and down aisles and doubling back to look again and asking a bazillion questions. Multiple times an employee gently asked if I needed help and gladly stayed to answer my questions or moved on if not. Omar was trapped behind a workstation so couldn't escape me, but he answered every question with a smile, and Josh was beyond helpful with walking back n forth to ascertain the drawer pull sizes I wanted and giving me the estimate. To sum it up, Builders Surplus has an amazing number of choices on display (both bath and kitchen), reasonable pricing, and a very a personable and professional sales staff. If you are even remotely near here (I drove an hour and a half), shop here!

Jessie was our salesman and super amazing at helping us pick out out bathroom vanity and…read morecountertop. We love the showroom. So many different styles and products and many of them are in stock and you can pick up yourself while you are there in the showroom!!!! Our 48" bathroom vanity with a quartz countertop and sink and faucet hole was all included in the price of $1100 out the door. Stop here first because it might be the only place you have to go to find your perfect kitchen or bathroom products. Thank you again to Jessie and all of the loading employees. All work hard to give you 5 star service!!

I recently purchased a vanity from Bath Vanity Experts for my complete bathroom renovation. I had a…read morenumber of exchanges both, prior to, and after the purchase with Bryan. Bryan provided outstanding customer service and readily supplied all information about the product, tips and methods for installation ,as well as, instructions pertaining to unpacking. The item shipped from California to Virginia and was packaged so well that there was zero damage. I was very impressed with the process and product. If attention to detail is what you're looking for and top-tier customer service, Bath Vanity Experts is highly recommended.

Bryan is great. Wonderful experience and love the James Martin vanity sink and counter top. Great…read morecustomer Service

I purchased shower doors from Tina. They were installed but the rubber flange did not line up with…read morethe tile therefore there maybe a leak. I notified Tina and she made a suggestion to remedy the problem. All they had to do was to install one strip. We'll it's been over 5 months!!! I have called Tina at least 5 times and she keeps promising to fix it... NOT TRUE!! She's made appointments and NO ONE has shown up! Do NOT do business with these irresponsible people. All they want to do is get your money and NO service to remedy the problem! Plenty of TALK.. NO action!!

Do not order or buy any thing from this place! Their customer service is a nightmare! The manager…read moreTina & her front desk staff Sky are the worst business workers I've ever met. Save your time & money!!!

Mark found an excellent match for my broken carrara marble backsplash. He knows the craftman who…read morewill finish the backsplash and works closely with him. Mark also proved accomidating when I requested an additional piece for a sidesplash. Mark knows his remanant stones backwards and forwards. I did have a mis-understanding with Mark's receptionist, but soon as Mark returned to Stone Market, he called me and cleared it up, so he keeps five stars.

Is anyone home!?!? We have been ghosted…read more After many attempts to contact anyone via phone and email, we have had no contact with the business. We have been trying to retrieve the PAID IN FULL slab sitting in the yard for 6 months now. The small portion of the warehouse is rented out to Stone Market and even the building owners are no help. Everyone on site refuses to help the Stone Market customers. Even with proof of purchase and photos of the piece that belongs to us. It's extremely disappointing, after months of searching for the right slab, to realize that I have lost my money to poor business.

I want to share an outstanding experience at the Kohler Store in Irvine--specifically with Meika…read moreMack, one of their design consultants. In January 2026, we were having new quartz countertops installed and needed a sink. Normally, we would have just ordered something online and called it a day. Instead, we decided to visit the Kohler store, where we met Meika--and that decision made all the difference. First, her product knowledge was exceptional. She showed us the Billings workstation sink, a model I had seen online but likely would not have purchased on my own. In person, it was clear it was the perfect choice: beautiful color, smart design, and an exact fit for our cabinet. But the real test came on installation day. While installing the countertops, the installer noticed a scratch inside the sink that we hadn't seen before. We were scheduled to leave for a trip the following week and assumed we'd have to delay the entire install and wait for a replacement--an expensive and frustrating scenario. I called Meika, and she immediately took ownership of the problem. Within minutes, she set a solution in motion. Despite the fact that Kohler's East Coast offices were closing in 15 minutes, she somehow arranged for a brand-new replacement sink to be delivered to our home, on site, within two hours that same day. We were absolutely amazed. That level of service, urgency, and advocacy simply does not happen when ordering online. Meika turned what could have been a major disruption into a seamless, stress-free experience. If you're considering a kitchen or bath remodel, do yourself a favor and visit the Kohler Store in Irvine--and ask for Meika Mack. This is what exceptional customer service looks like.

Steven is the best agent in Kohler, he is awesome. He is explaining everything in detailsread more

I honestly think this business isn't a real business and is just some sort of a front. Money…read morelaundering? Who knows? But they aren't a cabinet business. Or at least they don't seem to demonstrate much interest in selling cabinets.

Great people to work with. We have ordered cabinets for our kitchen and bath. Good quality at…read morereasonable prices. Red had been there for years. She has good insight into what you might need with quality recommendations. Absolutely ask for Red!

Went looking for a blue tile to replace in my bathroom room. Just actually needed one piece. This…read moreplace was recommended by another tile company. Arrived and they welcomed me and helped me right away. Told them my situation and mentioned I only needed one piece. We found a role and they gave me the piece at no charge!!!! How nice is that.

This place has a great selection of beautiful flooring at great prices. But even more wonderful is…read morethe customer service. We were greeted immediately after stepping through the door, and a very nice gentleman helped us with a color match. Will definitely return when we're ready for our next big job.

Overall, the product quality and service are very good. However, there is a warehouse staff member…read morenamed Mia whose attitude toward customers is extremely rude. She uses inappropriate language when communicating with customers, which creates a very unpleasant experience.

Good product, stable inventory, the sales team is usually outside of the office but the customer…read moreteam was always the one that helped me. I highly commended this store to other professional installers