Nice, clean. And after they moved my room, quiet. The first room on the 6th floor near the…read moreelevators was supwr loud and had vibrating walls from the hvac on that floor. It literally shook the walls and floor, constantly.

Hm, someone else said location is everything and it really is for this hotel. Otherwise, it's a…read moresupposed 4-star with mediocre (sometimes rude) customer service and a lot of not maintained areas including facilities and room. Pros: -location inside San Antonio Center in MV -fairly new I hear Cons -everything else, including: -staff who spread hate on their customers (ex. How many K-cup pods do you need THIS time? since we had no decaf in our room) -unprepared (ex. no spare bedding for sleeper sofa in room) -unkept (ex. cushions lying around pool) -unmaintained (ex. exposed pipe cover is detached from wall) -Bee Kind bath amenities smell like lemon cleaners -room layout is not as shown on the online "3D tours", which I can understand but still disappointing

I enjoyed my stay here. Was really affordable and pretty clean. I liked how I could order…read moreeverything via the TV. The robes were super comfy. Maybe the comfiest hotel robes i've tried actually. I also liked the service here. Everyone was nice & patient.

Thanks to Ariana, the property supervisor, I was able to get this issue resolved!…read more I give her 5 stars alone for her communication and effort however, upper management does need some work so it's overall score is still low.

The restaurant here is the best !!! As a pancake connoisseur , these pancakes are AMAZING ! No…read moresyrup required , but the syrup will make an even better treat ! I love the eggs , sausage , and bacon . Best breakfast in the area . This is the 3rd time I e come for breakfast and I consider this a hidden gem !

We have stayed here more than once it's become our go to place to stay for concerts or events…read more Price is always fair and the hotel employees are always very kind and helpful. The rooms are clean spacious and they are also a dog friendly hotel if I'm not mistaken. They have a nice pool and outdoor seating area. The bar is an airstream that is super adorable and they have a ton of open areas to play games or just relaxed. It is tucked away in a corner away from things. I love that but for many it might not be ideal. The restaurant is a different story I am not sure if they are ran by the management but this is my review for the hotel and stay. We will def continue to stay here!

Stayed here for two nights while moving my college freshman (I'm now officially an empty nester!)…read moreonto Stanford campus, and while the accommodations themselves were quite satisfactory, there was a recurring issue with our room keys failing to work that took away from the overall experience. To be fair, each time we had to go back to the front desk to get one or more of our cards rekeyed, staff was quick to do so. In general, service at the hotel was great, including valet parking charging our Tesla for us. Pro tip: use the app (Hotel Citrine is part of the Marriott Bonvoy program) to make requests and get fast responses - it's very efficient!

Hotel Citrine is a chic, trendy hotel accessible via the Marriott program. It has a tiny pool but…read moresurprising popular with locals looking for an urban getaway, afternoon kids / family fun outing. The pool connects with an indoor/ outdoor dining area - perfect for a drink (a glass of bubbly perhaps) plus a small bite. The bar area also has free Equator (local North Bay beloved coffee) for patrons. The rooms are small but efficiently designed. Modern design with some mid century modern style metal bars, decors, and motifs. Front desk sells glass bottles of Evian water if you want to have something fancy. It is not quite in the Stanford part of Palo Alto but is a quick uber ride or a drive away. Perfect for reunion, campus event or silicon valley tech events. We stopped by for a staycation. Loved it. Beautiful, boutique, well designed, also minimalist, efficient - perfect for a business trip

This is beautiful hotel that I've stayed once a few years ago. I remembered that the room was clean…read moreand modern. Not a fan of valet parking, but it is what it is. Staff here are friendly and nice. Restrooms are clean and modern! Last night I came for the jazz night in their lounge. It was Terrigal and Tamara that were performing, and they sounded lovely! I truly enjoyed the music for the night. My gal friend and I first sat at a sofa nearby the stage, and we kept smelling farts. Someone nearby kept letting it rip. Not okay. Eventually halfway through the jazz night, we relocated to a couch towards the back where there was less people. But then the people who was sitting close to us followed and sat on the couch next to us too. Lol We both enjoyed a glass of wine, and it was good. I definitely recommend coming here for their jazz night. It seems to be happening every other Friday. Since one of my girl friends couldn't make it last night, we'll be coming again for the next jazz night on March 27th. :) I definitely recommend parking on San Antonio to save the $10 valet parking fee!

In the lounge, they have live jazz on Some Fridays 6-8. Tonight they had Terrigal Burn on keyboard…read moreand Tamara Dunn on vocals. The quality of the musicians was great. But the acoustics of the room are terrible, and the sound system provided by the band was sub-par. This is yet another case where the construction skimped on acoustic treatment. Because of the bad acoustics, I don't think I would recommend the jazz nights. If you go, you can either pay $10 for valet parking, or you can park across the street on San Antonio Road and walk over.

Just had one of the best hotel experiences ever at Hotel Strata in Mountain View! It's family-owned…read moreby Mr. Patel and his wonderful family, and you can feel the love and pride in every detail -- from the warm welcome to the spotless rooms and top-notch amenities. Our room had a Toto bidet, heated floors, blackout shades, plush bedding, and even complimentary snacks and drinks -- features that many 5-star hotels don't even offer! Mr. Patel and his team truly went above and beyond to make sure we were comfortable and taken care of the entire stay. If you ever find yourself in the area, skip the chains and stay here. You'll be treated like family. Highly, highly recommend!

I won't stay anywhere else when I'm in Mountain View. The rooms are really nice, with so many…read moreamenities you won't find in other places, including tons of options for the customary breakfast, bikes to borrow, heated bathroom floor, bidet, slippers, etc. The staff is genuinely nice, helpful, and thoughtful - when my coworker had to stay there for a month with his wife and baby, the staff brought their baby a gift every day. In every way, they go above and beyond!

Solid hotel choice. I stayed there now 3 times for work function and never had any issues. It's…read moreaffordable and has breakfast included with your stay. Seeing a lot of tech people staying there as well.

Decent. To go down the list of what's important:…read more -Check in was fast and easy - can have a digital card on phone -Room was as expected -Clientile was mostly those on business trips -Has continental breakfast tho very bare bones -Walking distance to many cool restaurants/area Cons: -Crazy high pricing considering the amenities, breakfast, size of room and class of hotel but then again, everything else was also expensive in this area. But yea, decent, not anything special.

Super friendly staff, from front desk to housekeeping. Room was great for our overnight stop,…read morestarting a cross-country road trip. Bed was comfortable, complementary water bottles, strong a/c, everything worked well, and reasonably priced.

My son and I stayed here for a week last month and really enjoyed it. The staff was so nice!! I…read morereally felt like they cared about our happiness and comfort during our stay. The room was clean and comfortable. Even though we were on a main road, it was very quiet and relaxing. The pool was very nice and perfect place to relax on a hot day. I would definitely stay here again.

I've stayed here a couple times a year for many years. In the past always had a great experience…read morebut on my most recent stay Dec 3 - Dec 5 2025 the price had gone up a lot ($744 for a 2 night stay in their most basic room even though I booked months in advance). For that much money you would expect a great experience but the hotel decided to cut corners and save money by cleaning the carpets in the guest rooms while people were staying in them. There was a sign in my room saying they were doing all the rooms on a floor the same day. I didn't want people cleaning the carpets while I was staying in the room so I left the do not disturb tag on my door but when I got back to the room on the 2nd day of my stay after working all day they had ignored it. I found the carpets were soaking wet and the room smelled of cleaning chemicals. I initially left my shoes on but the slimy liquid mixture of cleaner and hotel carpet gunk made my shoes slide like I was on ice when stepping off the carpet onto the tiled parts of the room. So then I took the shoes off and didn't slide on the tile but my socks soaked through quickly and became super uncomfortable so I ended up just going barefoot and having to fall asleep with the feeling of gross wet sticky feet. The next morning everything was dry and the carpet seemed normal so the hotel only would have needed a single day without a guest in the room to clean the carpet without impacting the experience of anyone staying there. The tiled parts of the room had also dried into a gross sticky film that was like walking around a terrible dive bar. I got in touch with Hilton after my stay and they weren't interested in the details of what happened. I offered to share pictures showing my experience but they declined them. I asked for a refund for the 2nd night but after putting me on hold for a while they only offered Hilton points. When I declined that they put me back on a hold for a while and then offered a voucher that was good for 1 night only at Homewood Suites. When I declined that they finally offered a partial refund but made it as painful as possible and wouldn't just put it back on my card but instead got my address and claim that they will send me a check that I will have to deal with.

I almost wanted to gatekeep this place. Everything was fantastic here. I booked this place early…read moreand It was around $165 a night. Don't you hate it when other reviewers don't tell you how much they paid? I mean, if you break it down with the free parking (at least $10), the free breakfast (at least $25 for family of 4), the EV charging (at least $15), this place really is quite the bargain. If you come here on Wednesday night there is a manager's reception. Unfortunately, we left Tuesday so no go there. Speaking of parking, it's gated. There is a sense of safety associated with the gated and pass you need on your car when you check in. Yes, there are outdoor parking spots but we had a room next to the service elevator which took us straight to the basement. It was perfect that we didn't have to lug too far. And as for elevators, there are 2 on every floor. One closer to check in and the other the service elevator. The weight room oddly enough is on the 3rd floor. I think my only complaint here was there was no remote for the TV. Other than that, they had free weights, kettlebells, treadmills, exercycles, and one Paleton. The swimming pool unfortunately was out of commission, not that anyone wanted to swim in the cold. Free internet connection was about 10Mb down, just enough for casual use. 4 Tessie chargers and 2 J1772 chargers underground. Free breakfast details. I believe it's 6am to 10pm. There really isn't a lot table for four. I only saw one table like that but there are just enough tables for everyone. As for the food, I wanted to applaud that it was different on both days we were here for the main. They had chorizo and sausage one day and pulled chicken and bacon the next. I also wanted to chime in that the fresh blueberries and blackberries are such a nice tough. Usual oatmeal, waffles, cereal, baked goods (the croissants here are delicious) The negatives: I did wish the coffee in the lobby was hot when we first check in. But that was not a deal breaker. My only gripe here was maybe the bathroom. Water pressure was below average and the shower base looked like they ran out of money remodeling. We utilized their media room with some of our friends whom we've haven't seen in years. We ate there and had a comfortable time as if this was our dining room. If you needed the maids to redo the room, you'll have to contact housekeeping. We were there for 2 nights, definitely did not need help but did wish for more cookies and chocolate :) Oh, very important. There's only 1 entrance here off El Camino and make sure you have your key card at all times because the you'll need it for entry. Big thank you to Holly for getting the exact room we wanted, #416. All the rooms have been updated.

WOW their truffle fire was THE BEST and when my family tride the food it was the best i loved…read morecavier

The front desk man who checked me in took really good care of me and was very kind. His name starts…read morewith an M it's hard to remember but I think it's Mirki forgive me if I'm wrong but his smile and friendliness made my one night stay a very pleasant experience. He had such a kindness about him give that man a raise $$$$!! The valet parking man who also brought my luggage up to my room was kind as well. My room was nice, great bathtub and of course the bed was a dream and I slept better than I had in a month! Next day went to the spa. Clean zen and great tea. Overall 10 stars I will be back!