Business is located next to Times Kunia -…read more We were looking for a watch repair person to install a new battery and found this place. Actually, my mother-in-law remembered when the owners had a business in Pearl Kai then Chinatown. One thing she said was the owners were really friendly...and she was right. The battery was replaced within 7 minutes. During that time, we talked stories with Jennifer while her husband took the watch to the back to do his tinkering. They are open Mon thru Sat 11 to 5pm and closed on Sundays.

I went here for a watch battery because I didn't want to scratch the watch, not only did he not…read morehave the battery but wanted to charge $45 for it and he scratched the watch!

Located in Pearl Ridge Mall. The staff are helpful and friendly…read more The store is small. They have items, however, not much to choose from. The Ala moana store is bigger with a wide assortment of jewelry.

I love the service I get at Ben Bridge when I come in to do my semi annual jewelry inspection…read more The jewelry here is so shiny and sparkly. I've heard the saying that Diamonds are a girl's best friend, but I'd be satisfied with pearls, sapphires, rubies - heck, anything in the store lol. Located at Pearlridge uptown on the first floor, it is located in the middle of the mall. Right across is Cookie corner and Starbucks, so you can grab a snack after you're done shopping here.

Oh. My. GOSH. What started as a casual Thursday walk-in at Kay Jewelers to "just fill our right…read morehands" (ring finger) turned into a full-on shopping spree! Thanks to Keiko's patient, warm, and down-to-earth service, my wife and I browsed the whole store trying on everything her heart desired. Gold chains, rings, earrings - you name it. Meanwhile, I came in with my online pick ready to go (I like to be prepared lol). What began as a "simple" spontaneous idea turned into a 4-carat STUNNING engagement ring replacement. Haha THANKS BABE!! Celebrating 5 years married at Kay Jewelers wasn't exactly on my original wishlist (we usually do dinner), but I'm SO glad I locked eyes with this GORGEOUS piece!! **insert crying emoji** - and HELLO! It was 40% off!!!! Even better! Shopping with Keiko made the entire experience fun and comfortable. She matched our humor, wasn't uptight, wasn't pushy - just genuinely helpful and real. Exactly the kind of person you want assisting you during a special purchase. We walked out buying three pieces: - A new engagement ring - An anniversary ring - A men's studded ring ALL. SO. GORGEOUS! Resizing was needed for all pieces, and everything is expected to return within 2 weeks. So awesome. We also added Kay's lifetime protection/guarantee, which means our stones are covered (chips, breaks, replacements, issues with setting), as well as lifetime resizing on the bands. We're required to bring them in every 6 months for inspection and cleaning, and Keiko said I can even bring my other pieces for cleaning even tho we didn't purchase them there. Cool! Note: this added coverage isn't the same as full loss/theft insurance, but for what we need it's a great value, plus we also have our Homeowners policy. Another positive was the magnified photos of the diamonds & serial numbers. All rings also came with the certificate of authenticity - digital copies have been emailed for safe keeping, along with the physical cards. Loved this! Big, BIG thanks to Keiko and the Kay Jewelers team at Ka Makana Ali'i. You turned our spontaneous stop into a truly memorable celebration for our 5-year anniversary. Beautiful pieces, smooth service, and a whole lotta laughs... we couldn't have asked for more. Highly recommend this location, and DEFINITELY recommend Keiko! She's the best!! Happy Holidays!

Walked around to kill some time a few weeks ago. Worker was very judgmental about how people looks…read morewhen they come in and browse. Worker looked to the door while I walked in. I walked in, wearing my leggings and Tshirt. (Was waiting around to watch a movie and it's best that I'm comfy ). No "Hi!" No nothing. Waited to flag a worker just to get a price on something. (5min of standing there) Seen a customer walk in, dressed all fancy - everyone says hi! RUDE! I gave it two stars because prices/specials are decent.

Zales Ka Makana Ali'i has the BEST customer service. Ashley…read moreyou are fabulous! She is very knowledgeable, sweet and such a gem! Definitely will help guide you in choosing your perfect piece! Cyre, Nicole, and the guy there too were absolutely so helpful and great to us as well! (I'm sorry I didn't get your name, but your bright personality and that 80's song you sang brought us back to those days although we're not from that era lol) Everyone here is great to work with, you will not be disappointed! I cannot thank you enough! Our order arrived a lot faster than anticipated. So so happy! I will definitely recommend this Zales to family and friends. Thank you Zales Ka Makana Ali'i, you guys are outstanding!

Ash, this review is long overdue. I couldn't have been more happier with my watch finding journey…read moreif it wasn't for Ash. One she helped me find a great deal on a watch that I found on the Internet. It wasn't available at the store, but she was able to bring it into the store at a good price. really appreciated her awesome stellar customer service. Looking forward to bringing my wife back here so she can get all her jewelry cleaned because in addition, she helped me take home a surprise 10 year anniversary wedding ring.

Searched for a watch repair shop close to the West Side of Oahu. Macy's Pearlridge came up on Yelp…read moreand the reviews were very positive. The repair shop is located after the Men's Shoe Department as you enter from the parking garage side of Macy's. Go past the Men's Shoe Department and take an immediate left and you'll see them. They're so friendly and helpful. They took care of changing out the battery in my watch in just a few minutes at a very reasonable price. Highly recommended for your watch repair needs.

FAST! FRIENDLY! NO FRILLS!!! I totally forgot this place was here inside MACY*S...!!! I kept…read moreholding it off to change the band on my watch. The lady was so helpful. she sized my watch and guided me to what bands would fit my watch. The whole process took less than 15 minutes from arrival, to the watch being repaired.... It only cost me $36.00 for parts and labor. COME ON WEDNESDAY, 20% Bands and FREE Installation...

Thank you Jovi! This was our 3rd place looking at rings (we…read moredid another jewelry store and the big fancy ring store as well). This was the perfect fit for us. Jovi was so sweet and took her time listening to our needs and budget and found us a great engagement set. They have a selection of natural and lab diamonds depending on your taste. Picking a ring was super overwhelming for me and finding a person so will show you rings no pressure just made the process perfect. We got a set with a great deal for a holiday sale which was a bonus. Jovi wanted to do whatever she could to help us and make it financially worth it for us as well. She gave me instructions on ring cleaning and what to do for the lifetime warranty.

Came here with my son to purchase his engagement ring for his fiancée. The staff was very helpful…read moreand friendly. They helped him stick to his budget and explained the procedure and warranty thoroughly. He was very nervous, yet they made him feel comfortable and assured him that his money was well spent. They were personal while staying professional. I have been a Zales customer for over 15 years and I give full credit to their sales staff for another great experience.

Marc Jacobs is available in only a few spots on island, including a shop in Waikiki and Off Saks…read moreFifth. Your best bet for the 100% real fruit juice, not from concentrate is to visit this location for the ready to wear location.

Love the product but having only one person working was tedious. She was polite and very helpful…read moreto the customers she was with. There used to be at least 2 workers on. It takes awhile to find the right ring size especially if the rings are using European sizing. Great selection of products from necklaces to tiny figurines. The value at the this Swarovski outlet store is incredible and bought terrific rings once I was helped.There used to be a really beautiful Waikiki store but it closed down. So there are only 2 Swarovski stores left on Oahu, an Ala Moana Shopping Center branch and the outlet store in Waikele.

Went there about a week ago. There were two female workers. I was very upset by the older…read moreworker. She had terrible customer service towards me. Her attitude was uncalled for. I did end up purchasing something from the store. She also said something negative about the younger female worker to me. I felt very uncomfortable.

Located inside Sam's Club in Pearl City! Sometimes you don't know if Kiosk people are actual…read moreemployees or not, but these CORPORATE T-Mobile Employees really know their stuff. And my Sam's Club Membership came with more perks! They gave me between $25 - $150 in Sam's Club Gift Cards PER LINE that we added and upgraded on top of waiving the fees that the store reps or online couldn't waive. https://www.samsclub.com/content/tmobile Would definitely recommend this location to anyone who has T-Mobile already or wants to switch over. There was no risk at all!