Found online super fast, Family business, David is amazing helping me 24 hrs late night responses,…read moreno hassles, didn't have to haggle and honest best price no negotiating needed. Highly recommend Rolex or fine time pieces. I'll be back for all my needs. Didn't know anything gave me the upd Went back again to upgrade easy deal no nonsense best deal and great service! Thanks David for always taking care...customer for life.

I am happy with them. I ordered a pair of rubber b Swiss straps because I am tired of the oyster…read morebracelet that keeps sliding up and down my wrist because I am a car salesman that works in the sun sometimes. They are a knowledgeable staff and they were quick to install the rubber straps on my Rolex Milgauss. 10/10 would definitely recommend. Will likely purchase a watch from them in the future. Mahalo Honolulu time co.

I visited the Ala Moana GS store and I had Really thought…read morethat I wouldn't be getting A grade service because of how I had dressed that day. I was surprised with the outstanding service I had received from Phoebe N. I was given great service and all questions were answered by this great salesperson. She knew a lot about the company and movement of different watches. I been researching a little about GS watches and knew a little about this brand. I'm certain that my next watch I'll probably be picking up will be a GS brand. The engineering and expert craftsmanship of the brand and now knowing that each watch is created by one craftsman from start to finish.

Exciting there's two GS boutiques close to each other. Two SAs on the floor, Sho was knowledgeable…read moreand provided us a lot of different options, and the other kept to himself. They happened to have the watches we were looking for but we had to sit on it and decide between our two options. He gave us a Suntory water and gave us some books!

The Old Chinese Man Ben Retired so I can't speak for the new owner as far as work or prices but I…read moredid bring in a old watch and he told me it would be a couple of hundred to repair and I could buy the same one on eBay for $60.00 he took the time to look it up for me. That's good service to me. Aloha

Quick courteous honest service. Was in and out in 5 minutes for battery replacement on dive watch.read more

AVOID THIS PLACE. I literally just bought a Tudor BB58 a few days ago from the Tudor Boutique on…read moreKalakaua (also under Ben Bridge), and figured I'd stop by here (since I was already at the mall) to have them change my OEM fabric strap back to the OEM bracelet. Big mistake. This Ben Bridge Jeweler (now at space #2226) is apparently a Tudor AD, so there should be no problem with them changing or adjusting OEM straps/bracelets. After waiting about 20 minutes, I was told that the watchmaker in the back was having difficulty removing the OEM strap, and for me to please wait. Huh? Another 10-20 minutes go by, and I notice several other reps being called to the back to assist. The rep assisting me looked nervous, but was repeatedly apologetic in having me wait for so long. This couldn't be standard practice for a reputable jeweler, let alone a Tudor AD. In total, I waited for about 45 minutes for them to change the bracelet and finally return my watch. I had a bad feeling, so I checked the back of the watch to see if there was any damage. Lo and behold - they scratched the crap out of my 3 day old Tudor. To their credit, Gail (Assistant Store Manager) offered to polish the watch and remove the scratch marks but I declined before they could ruin the watch any further. When I asked whether the watchmaker taped up the lugs to prevent scratching/damage while working on my watch (which should be standard practice when changing bracelets), the rep helping me said she didn't know. In any case, the damage was done and this doesn't fix the fundamental problem that the watchmaker/rep did not treat my 3 day old Tudor with care... even when they knew that I am a returning Ben Bridge customer (they checked and verified my purchase at Kalakaua). Please don't make the same mistake I did. If you value your Tudor (or any watch for that matter), take it elsewhere that handles your watch with care. Next time, I'll be bringing my Tudor to the Tudor Boutique on Kalakaua. AVOID BEN BRIDGE IN ALA MOANA.

We love Ben Bridge- especially Walter & Peggy. Their customer service is amazing. They are so…read moreknowledgeable. This is a new location. Their previous location has closed. They have a wide selection of jewelry. Aquatically like their diamonds and the different settings that they can offer. Their prices are reasonable as well.

Arch at 14 Karat Club in Honolulu crafted a stunning diamond masterpiece for me…read more His expertise and attention to detail are truly exceptional, if you're looking for a reputable, skilled and personal jeweler who can bring your vision to life , Arch is your go - to!

Arch and his team are very amazing, nice and patience. I had a piece of jewelry i wasn't using and…read morehe gave me good price for it. Would totally recommend them to everyone!

Gary is who you go to. In fact I will probably only do business with him moving forward. I was a…read morelittle hesitant meeting up with him for an appraisal, instead of inside a business, but I'm glad I did. He is the most knowledgeable and generous man in the business. Probably one of the few fair guys I've worked on the island. If you're reading reviews to see who is absolutely trustworthy, you can stop now because it's this guy.

Gary is a true professional. The entire transaction was excellent. He's very responsive and…read moreinformative. Will happily use the services again if I ever need them.

Sergio is awesome. He's been taking care of my various watch needs for a few years now. No…read morecomplaints, always accommodating and super nice and friendly guy. Plus, his prices are either very reasonable or VERY good. Grateful!

Sergio was Amazing! He's very communicative, quick turn around and a very honest business man. His…read moreprices are fair and his work is AMAZING!

The owner Daron made us feel like we are all the same, very knowledgeable of what he does and very…read morerespectful. We were there to have our jewelry examined and we were surprise of what we found out about our jewelry. Very polite way and suggestion what we could do to fix the problem. I would highly recommend to All who wants something worthwhile and worthy and honest to purchase. The staff is very friendly down to earth. I Appreciate Daron and his staff. Thank you,

Great customer service. Respond to my questions with great care for me even though they couldn't…read moreassist with what I had. I really appreciate their honesty and kindness.