Found online super fast, Family business, David is amazing helping me 24 hrs late night responses,…read moreno hassles, didn't have to haggle and honest best price no negotiating needed. Highly recommend Rolex or fine time pieces. I'll be back for all my needs. Didn't know anything gave me the upd Went back again to upgrade easy deal no nonsense best deal and great service! Thanks David for always taking care...customer for life.

I am happy with them. I ordered a pair of rubber b Swiss straps because I am tired of the oyster…read morebracelet that keeps sliding up and down my wrist because I am a car salesman that works in the sun sometimes. They are a knowledgeable staff and they were quick to install the rubber straps on my Rolex Milgauss. 10/10 would definitely recommend. Will likely purchase a watch from them in the future. Mahalo Honolulu time co.

Watch battery replacement in Honolulu, Hawaii…read more.. One of the ladies at church was talking about how reliable and honest Crown Time House is. She was so disappointed when she went to get a new battery for her watch because the shop was "empty". I went to investigate... Located on Pensacola Street, across from Kaiser Medical Center, Crown Time House shares a small parking lot with all of the businesses in the two-story building. It's a one-way traffic pattern for the free parking lot behind the building. Enter from Pensacola Street and exit onto Young Street. There was a sign on the window that stated that the business will be closed until 2.19.25. My friend will be happy with this good news... it's just temporarily closed!

I left my watch in Dec. 2025. Called several times, got no answer. I drove there in Feb. To check…read moreand he said he's still waiting for parts. Wish communication was better. The wtch was an heirloom gift for my husband.

Called and they moved to #2226 by the other Ben Bridge and by Bath & Body…read more They couldn't put signage as their lease at the location ended

AVOID THIS PLACE. I literally just bought a Tudor BB58 a few days ago from the Tudor Boutique on…read moreKalakaua (also under Ben Bridge), and figured I'd stop by here (since I was already at the mall) to have them change my OEM fabric strap back to the OEM bracelet. Big mistake. This Ben Bridge Jeweler (now at space #2226) is apparently a Tudor AD, so there should be no problem with them changing or adjusting OEM straps/bracelets. After waiting about 20 minutes, I was told that the watchmaker in the back was having difficulty removing the OEM strap, and for me to please wait. Huh? Another 10-20 minutes go by, and I notice several other reps being called to the back to assist. The rep assisting me looked nervous, but was repeatedly apologetic in having me wait for so long. This couldn't be standard practice for a reputable jeweler, let alone a Tudor AD. In total, I waited for about 45 minutes for them to change the bracelet and finally return my watch. I had a bad feeling, so I checked the back of the watch to see if there was any damage. Lo and behold - they scratched the crap out of my 3 day old Tudor. To their credit, Gail (Assistant Store Manager) offered to polish the watch and remove the scratch marks but I declined before they could ruin the watch any further. When I asked whether the watchmaker taped up the lugs to prevent scratching/damage while working on my watch (which should be standard practice when changing bracelets), the rep helping me said she didn't know. In any case, the damage was done and this doesn't fix the fundamental problem that the watchmaker/rep did not treat my 3 day old Tudor with care... even when they knew that I am a returning Ben Bridge customer (they checked and verified my purchase at Kalakaua). Please don't make the same mistake I did. If you value your Tudor (or any watch for that matter), take it elsewhere that handles your watch with care. Next time, I'll be bringing my Tudor to the Tudor Boutique on Kalakaua. AVOID BEN BRIDGE IN ALA MOANA.

Just stopped in to update my pref card and travel. Was a little nervous as my 4 year old son was…read morewith me. The staff was very kind. They actually gave him a few Rolex chocolates and a water and he was happy as a clam. Anyway, George is not my SA, yet he made time out of his day to update some things for me in the system. Really like these guys. My SA Dustin was a hell of a guy as well. Both very curious and great conversations on both occasions I was in. Would absolutely recommend this AD. Thank you Dustin and George!

On May 18th, my partner and I were planning on purchasing a watch, spoiler alert we went elsewhere,…read moreand Rolex made the easy decision for us not to purchase at this boutique. My partner was wearing his Rolex and they treated us as if we had no intent on purchasing. There were two SAs. One was helping a customer and the other was lingering around. We weren't even greeted. No hello, no welcome, no "let us know if you want to look at anything." The only time we were spoken to was when we asked a question FIRST. He responded, "no," and went back to ignoring us. They also did not say anything to us as we left. This was the worst luxury shopping experience we've ever had and the SAs in Beverly Hills can be pretty snobby.

I can't recommend this business highly enough. The 5-star rating is absolutely deserved. The…read moreservice was phenomenal from start to finish. Professional, knowledgeable, honest, and incredibly friendly. He took the time to explain everything, completed the repair with exceptional craftsmanship, and charged a very fair price. If you need watch or clock repair, you can trust you're in excellent hands. I wouldn't hesitate to use them again or recommend them to friends and family.

Good service, and good for battery on watches, and watch strap replacement.Located on Hawaiikai…read moreDrive. Reasonably priced

They have a beautiful showroom! I especially love all the plants adorning the boutique. The sales…read moreconsultation for Rolex watch repair is very informative, as for the pricing I feel that they are doing everything they can to price gouge. It's an extra $175 to polish your Rolex when it was included before (yikes) lol. I guess that's the price you pay for luxury items. The dude was nice enough to give me magazines to study up on which watch I would be interested in. The Submariner is beautiful. Very sporty. Love that blue color, but the oyster perpetual is such a timeless piece and definitely to be worn for fancier galas or dinner parties. I'd definitely wear mines if I had one to Yelp Elite parties :P

My wife and I were in town and decided to stop by. We had a nice genuine conversation with Ben…read moreTanner. He helped my wife in her selection of what timepiece suited her best and had me try on the timepiece I was interested in. We also actually had a lot in common. By the end of the visit, we expressed our interest in a few watches. We're excited to return and talk to Ben again when we get allocated our watches.

I cannot say enough about the exceptional customer service I received, especially from Daisy and…read moreAmy. Daisy spent so much time with me throughout the customization process, truly listening to my ideas and ensuring my vision came to life. I provided a loose pink stone, and together they helped create a beautiful piece that feels like a second engagement ring to me. What impressed me most was their commitment to customer satisfaction. There was a misunderstanding during the process that was entirely my fault, not theirs. Despite that, Daisy and Amy went above and beyond to make sure I was happy with the final result. They were patient, kind, understanding, and genuinely cared that I loved my ring. Their professionalism, craftsmanship, and dedication are outstanding, but what really sets them apart is their aloha spirit. They treated me with such warmth and grace throughout the entire experience. I am incredibly grateful and would wholeheartedly recommend them to anyone looking for a truly special custom jewelry experience or any piece in general

After hours of researching wedding bands, I came across Honolulu Jewelry Company. Dana was…read moreincredibly informative and helped me find a ring that went beyond my expectations. Although I couldn't visit the physical store to consult with him, his communication made the process effortless. I ordered a matching heirloom band to go with my engagement ring, and his suggestions on the width and pattern were spot‑on. I highly recommend this company.

Huge shoutout to Jay at the Omega store for making the whole experience awesome. Ended up getting…read morethe Omega Seamaster Diver 300M and the process couldn't have gone smoother. He never made us feel pressured at all and actually encouraged us to try on a bunch of different watches before deciding. The champagne was also a nice touch and somehow made spending hurt a little less haha. Jay was super easy to talk to, knowledgeable, and genuinely excited for us which made the experience feel special. Set a high bar for my next purchase!

Our first time in this boutique and while we didn't purchase anything this visit, our SA was very…read moreprofessional and kind to us. She even offered us whiskey and chocolate early on in the viewing process. Really happy with the overall experience, we might consider building a relationship with this boutique in the future.

Selling my late grandfather's vintage Rolex was not an easy decision. The process involved many…read morediscussions with family and extensive research. When we decided to move forward and find a buyer, we knew we wanted to find someone not only knowledgeable, but someone who would understand the emotional weight behind our decision. I took the watch to be evaluated at another well known watch dealer and it was just a cursory five minute look over and was offered a deal that just didn't feel right. After meeting Royce I knew I was in good hands. He was kind, professional, and it was clear that he was incredibly knowledgeable. He took the time to explain his evaluation process every step of the way. He answered all of my questions and concerns and I felt no pressure at all. I ultimately ended up receiving a very fair price but just as importantly I felt good about the deal. Whether you have little to no knowledge about the process like me or you're a watch nerd, I highly recommend reaching out to Royce. Im glad I found him and would not hesitate to do business with him again!

I came across Aloha Watch Buyers while searching for places that could give me an estimate on a…read morevintage watch that I had. As I read through their website, I realized how easy they made it to send them the information and photos so they could review and schedule a time to meet. I met Royce and he was friendly and really easy to talk to. Thank you for finding a new home for the watch I highly recommend Aloha Watch Buyers and I would definitely contact them again.

I've been to swatch a few times recently i have never been the biggest fan of a wrist watch…read more They've just recently released a new royal pop which is totally my lane I can hang it off my pants I can wear it around my neck. This is a time piece I can really see myself wearing in years to come. I can't get enough of them I thoroughly enjoy the product it's a daily wear since the first one I was able to get after waiting a whole 12 hours for I can definitely say it was worth my time spent. Also the employees that work their are really nice and passionate about the product they sell there the first demonstration I got for my royal pop was by Sunny and she was really helpful explaining all the features to me I was sucked into the pitch off bat. But even Sam he wasn't there the first couple of weeks I stopped by but since he's been back I have to go in when I see him or Sean or Sunny I work close by so I always go say hi cause their energy always brightens my day they always make me feel appreciated I can't even think about if I didn't meet the amazing people that work at this location. P.S. I wish the other sized lanyards were sold in store it was so hard to get my 2 long ones online

The drop for Audemars Piguet was very poorly handled for the luxury watch collab, but at least they…read morenotified everyone beforehand when they were out of watches for everyone. Definitely need to know somebody on the down-low if you even want a chance at the exclusive watches. I just think it's a shame that when it dropped the first time they literally just canceled the whole drop and everyone had to go home. Yikes. Not worth the stress of waiting in line... Bye Felicia