I love to go to Alonso Jewelry Designs! They have beautiful jewelry! Also their repair service is very good and reasonably priced. The service is exceptional! Annette and Nancy are very helpful and friendly. I highly recommend Alonso Jewelry Designs! read more

We've trusted Alonso Jewelry Designs for years! Most recently, we took a vintage Navajo cuff to be made into a necklace, and Robert worked magic! This piece is so beautiful and the craftsmanship is flawless. They took their time listening to our vision and walking us through the pros/cons of each element. We will continue going to them for all of our jewelry needs and cannot recommend their team highly enough! Photos included of original cuff and necklace made by Robert with Alonso Jewelry Designs! read more

Alonso Jewelry Designs - Necklace Made by Robert with Alonso Jewelry Designs - Jewelry Near Me - San Antonio, Texas

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Alonso Jewelry! I bought my engagement rings with the team and i was beyond grateful for the amazing service from Robert and everyone in the store. You can truly feel the passion when it comes to the design process which was really nice considering I was brand new to jewelry in general let alone an engagement ring. I left know a lot and felt confident. Thanks again to the amazing team and Robert at Alonso jewelry. read more

The Owners and Staff of Alonso Jewelry really take pride in their work and truly care about their customers. I took them a ring my father left me when he passed over 15 years ago. I wanted them to rhodium plate it for me and resize it as well. I was told that it would take about a week and a half to complete due to their current workload. Normally that would be a fast turn around for and jeweler but I was in a little bit of a time crunch because (for sentimental reasons) I wanted to be sure to take and wear the ring for a special event in two weeks and I was worried that I might not have it back in time. In conversation I let them know about this before I left, this was about 2pm. About 5:30 that same day I got a call from them and I got worried that something happened to my ring, on the contrary, they called to tell me that my ring was ready. They said they knew how important it was for me to have it back quickly so that I could have piece of mind. I've never seen the ring look so beautiful, the results were amazing. I don't see myself going anywhere else for any of my future jewelry needs. Thank You Alonso Jewelry! The Owners and Staff of Alonso Jewelry really take pride in their work and truly care about their customers. I took them a ring my father left me when he passed over 15 years ago. I wanted them to rhodium plate it for me and resize it as well. I was told that it would take about a week and a half to complete due to their current workload. Normally that would be a fast turn around for and jeweler but I was in a little bit of a time crunch because (for sentimental reasons) I wanted to be sure to take and wear the ring for a special event in two weeks and I was worried that I might not have it back in time. In conversation I let them know about this before I left, this was about 2pm. About 5:30 that same day I got a call from them and I got worried that something happened to my ring, on the contrary, they called to tell me that my ring was ready. They said they knew how important it was for me to have it back quickly so that I could have piece of mind. I've never seen the ring look so beautiful, the results were amazing. I don't see myself going anywhere else for any of my future jewelry needs. Thank You Alonso Jewelry! read more

Alonso Jewelry Designs - Before and After - Jewelry Near Me - San Antonio, Texas

I had such a great experience here! The ladies working the desk were so kind and the jeweler fixed my bracelet and watch in 15 minutes! The price was super reasonable too. Such a great small business I recommend going here for jewelry repairs. read more

The folks are amazing and so genuine. They have resized multiple pieces of jewelry for me including my engagement ring. They took off some diamonds from a tennis bracelet and turned them into matching earrings. They've always been so friendly, professional, quick and delivered quality work. read more

First class all the way. From the way you are greeted to the very customer conscious way they handle your jewelry, right down to taking photos so there are no questions and no mistakes. Highly recommend this hidden gem! (Pun intended) read more

I went to visit my mom and Texas. I'v been thinking a lot to upgrade my wedding ring so I checked out Alonso's and I found the perfect ring. Robert and staff were so welcoming and friendly. They also let me trade in my wedding ring set. I highly recommend them!! read more

Excellent experience at Alonso's jewelry. Denise designed a pendant exactly like I dreamed it would be. She kept me posted on the progress and even rushed the order when I I told her I wanted to wear it for a special occasion. I highly recommend Alonso snd Denise for all your jewelry needs. read more

Alonso Jewelry Designs - Custom made - Jewelry Near Me - San Antonio, Texas

My boyfriend and I came into Alonso's today after looking at multiple other places for an engagement ring. We had a budget of 2-4k and they were able to provide 2 amazing different options to stay within our budget 1 lab grown diamond and 1 natural diamond! We were blown away with the service and kindness they showed us and on top of that we needed the ring within 2 days and they were able to accommodate the tight deadline! We will never use another jewelry store, it was amazing service and they made our lives so easy! read more

Denise was very friendly beautiful and very easy to work with customer service at its finest

I took in my grandmother's engagement ring that needed prongs replaced and to be resized. My grandma had passed away and as I was approaching engagement I wanted to use her ring. The setting and band was 14K white gold. At a first glance they did a great job repairing it. Fast forward to 8 months later I notice that one of the prongs had turned black. I have recently moved to Florida and took it to a master jeweler in my area to look at it. He asked me where I got this work done so I said at a jeweler in my hometown. I paid $150 total for the job to be done. The new jeweler informed me that all the tips were NOT gold but actually sterling silver and proceeded to do a test to show me his findings which revealed tarnishing indicative of silver, not gold. This is unacceptable. The new jeweler is now replacing the tips with white gold for $50 and has assured me he will fix it to the correct standards. The dishonesty behind the transaction is sickening, especially since this was a family piece. I was extremely embarrassed and disappointed to say the least. Think twice before taking your jewelry here especially if it has sentimental value. read more

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I cannot thank Alonso Jewelry enough! I have only trusted Marc and his team for jewelry and repairs over the last 15 years. My fiancé and I had family diamonds from parents and grandparents to design a 100% custom wedding set for myself. Marc did an absolutely phenomenal job on my wedding set and my fiancé's custom wedding band. They worked with us every step of the way to design, change and create a final product that we could not be more in love with. Everyone worked very quickly to create our perfect rings; we could not be happier with the finished product. If you are in the market, don't bother wasting your time anywhere else! read more

I absolutely love Alonso's & have been going there for many years!! Annette is the absolute best and she's such a kind & beautiful person. She's an incredible asset to Alonso's and beautiful inside & out. I love all my jewelry I buy there, especially my custom pieces!! They also have the most incredible gold & silver ACTS bracelets !!! Absolutely recommend them to everyone!! Sandra Gómez read more

Wonderful customer service. They stand behind what they sale. they do wonderful repair work. They care about their customers. Fast shipping. Repeat customer! My favorite jewelry store! Only complaint is I wish there was a store by me! lol read more

As usual a great experience with service and the staff. I've been a customer of Alonso Jewelry for many years and for many services including simple battery replacement and watch adjustments to fantastic custom designs. The quality of work is outstanding! Thank you Marc and team! read more

Took a small chain to get repaired, and got it back two different colors. They have very bad customer service on the phone and in person. The girl who answers the phone doesn't even greet you when in the store. Bad repairs and ugly jewelry. Too many options for you guys to go there and get ripped off. read more

The Alonso staff was friendly and courteous. They did beautiful work and it was a fraction of the cost of the chain stores. Do yourself a favor and check them out. read more

Worst Experience ever special ordered 3 bracelets was told to put what I wanted down and that he would have them custom made and ready in a week should have cancelled when they charged me wrong,took my order wrong ,gave me the wrong change but gave them a chance when drove in from out of town called them to let them know I was picking up but was border line to closing they tell me that bracelets have not been started that it was a custom order that it takes longer but that the gentleman that makes them had a emergency but it is a business and should know what is do and not leave the cust hanging and at least give them a courtesy call call ,then told me manager would be in following Monday when called was told he was not there but would give him the message when arrived after letting whole day go by and no call back so arrived at store spoke to owner about situation and told me that the person had an emergency told him business is full of mistakes told me the girl is new but then said I am not giving you any excuses how about I just give you your money back in front of my kids who were really excited about getting these bracelets owner could not even return my call in regards to what was going on .Please do not buy from this establishment you will be disappointed I guarantee the owner wasn't even able to make things right instead took out money and handed to me . This establishment will let you down and your family ! This is a place of religious jewelry and believe they should be ashamed the way they act !I would like to see this business respond back so you can see what kind of business they really are most likely they won't due to the bad review ! read more

PLEASE DON'T GO THERE! SMALL JEWELRY STORE FROM HELL! I like to support small owned businesses but this experience was the worst!This is a shady place. Used sterling silver by the looks- don't expect anything high end. I wasted $600 here for a $150 gold necklace(which I know it's worth). It took 2 months for anything to come in and I was fed up at that point after 5 times of going in and asking what was going on with my necklace?! EJ doesn't know how to add and Robert (supposed mgr-but don't ask him to put that in writing) after my 5th time of going in and no inventory for me I told Robert I felt I wouldn't be spoken to or treated this way if I was a man. He then said, "If you were a man, you wouldn't be standing right now." This coming from a 70 yr old man to a 120lb woman in her 30s. Go get your watch battery replaced for $10 at Walmart instead. read more

This was my very first time I came into Alonso's shop and I have to say that I was very happy and impressed with customer service and battery replacement. I came here to get a new battery in my watch. I've never been to this location and my father knew about this place. On the sign it said $10 battery replacement. First tip you need to know is that you can't just open the door and walk on in, you have to ring the doorbell. I was okay with this because it made me as a customer feel safe. Once you hear a ring that's the sign your allowed to enter in. I met the owner and he gladly replaced my battery for $10 with taxes of course. And it only took about 8-10 minutes. This Jen is located inside the shopping center next to IBC Bank. It's a little hidden but there is a sign out there that you'll be able to see. This is my newfound place for battery replacement! read more

Wonderful customer service and outstanding workmanship. Just had work done on a ring and I couldn't be more pleased. Will definitely come to Alonso Jewelry Design again. Highly recommend! read more