Communication was great and the service was able to be scheduled quickly. Would recommend!read more

The refrigerator stoped delivering water through the water supply system. I did everything I knew…read morehow, like changing filters. But nothing helped. All I ever got was a very slow flow. Frustrating beyond belief. I called Universal Repair because they had very good feedback ratings. Lo and behold, the positive feedback was just what I experienced. I was given a next day appointment by Valerie, with a two hour window. Dmytro showed up right on time! He didn't mess about. He went straight to work diagnosing my problem. Then he did his magic and suddenly my refrigerator was working like new. Dmytro showed me the condenser and it was disgustingly dirty. He cleaned that up to like new. Not only did Dmytro repair my water problem,he left my refrigerator in better shape than it had been in years. Dmytro gave me a price which sounded justified. And accepted my check in payment. I absolutely have to say, Thank You Dmytro!!! And thank you Universal Repair! If and when I have more appliance problems I will definitely call Universal Repair! Honesty and Integrity!

Aaron C was extremely friendly and helpful. He took time to explain the issue and got my dryer…read moreworking like it were brand new! Thank you Aaron!

My dryer emitted a strange odor. I knew it required service and called Roka Appliance Repair…read more When I called the company was able to provided same day service. Aaron was our service technician and was knowledgeable about European Appliances. He was professional and a good communicator to explain the issues to me and ordered a new part for my machine. The new part arrived he did a great job at my request to take photos for me of the inside of the machine before and after. That way I could see how he was able to thoroughly clean the inside of the machine before a main part was replaced. Now I feel comfortable moving forward to keep the machine and not have to replace it. I appreciate the professionalism, punctuality and care that was taken by the technician while he was in my home.

Quick and easy process! Oleksii worked quickly and friendly while he repaired the in our gas oven.read more

This is our second time having the Appliance Team come out to fix our dryer. Both times the issue…read morewas assessed quickly and carefully, and fixed within 30 minutes to an hour. The technicians were professional and honest (even telling us to keep our current washer/dryer, as the quality is better than most new appliances). They also gave us estimates on how long parts would last to help us plan for the future. Overall, I've been really impressed with everything from calling to make an appointment to the actual fix of the machine. We would happily use them again!

Aleks was very quick to respond, very flexible for an appointment time, quick to complete the…read morerepair and did so at a reasonable price. We will definitely use AleksPro corporation in the future.

Alekspro was super friendly, timely, and even came to fix our washer on a Sunday (his day off)!…read more He was very thorough; when the new replacement part (drain pump) didn't sound right, he took the machine apart again and got another new pump and installed it. It sounded much smoother and I could see that he was confident that it was working properly. We highly recommend him and would use him again when we need repair work done!

They came out the same day I sent the request through Yelp, assessed the problem with my dryer and…read moregot it fixed that night!

DO NOT USE THESE CROOKS…read more They up-charged the parts for my refrigerator by OVER $200 and then proceeded to charge $240 dollars in "labor" for 20 minutes of work. This was a fix I had done previously on my refrigerator for about $45 by myself. The job they did for this insane fee was performed because the technician couldn't speak English so he could not explain to me what the problem was, so I went with them on a bit of faith that it was an issue I could not handle. After the job and all this crazy thievery, was when I realized it was something I could have done on my own for HUNDREDS of less dollars. I waited to write this review until the manager called me back, which he did FIVE days after I asked to speak to them and then had to ask again. Please note that they will respond to this negative review below. Whatever they say will be a bold faced lie. Do not use this company, they are liars and cheats.

They discovered that my problem was merely a jam in my disposal and discounted the trip charge…read more Very personable, professional and prompt.

LOVE this team and will absolutely use them in the future. They are fast to respond and were able…read moreto schedule an appointment within 48 hours. I loved how professional they were and how clean they left my house post-repairs.

Had another issue with the Kitchen Aid dishwasher and searched and realized I used Todd 6 years…read moreago. Called him yesterday and he showed up today and fixed the leak!!! Same quick and reliable service. I just need to remember I had him in my phone from the 1st time.

2nd time using his services, he did a great job finding a leak and fixing my dishwasher…read more When I noticed the leak I immediately thought to call Appliance Expert to repair it even though I had had multiple dishwasher repairman work on my old dishwasher.

Best Pro had quick availability, including ordering and installing a part on the same day! Tech was…read morerespectful and efficient.

Unbelievable. They said they would charge an $85 fee to come assess and that would go toward the…read morerepair. The guy was here for under 3 minutes - how could he actually even know what the issue was. Got his $85 then sent me an assessment for the repair which was a quote of $400!! He repeated more times than minutes he was here "you can accept or deny the estimate" seemingly already anticipating he was going to overcharge. All I need is the switch assembly for my Microwave. A brand new microwave is $400. Total scam. Do not go with them.