Scam - took over $300. Found this place via Nextdoor paid for a diagnostics and the part for my dishwasher. Seemed responsive, wasn't able to come out the first week bc he was sick. I was totally fine with that, I didn't mind waiting or supporting a small business. After I waited for a week I was following up every day just to get an idea of when JR would actually be able to come out, he scheduled and then canceled last minute and then nothing. It's been over two weeks now- it takes 30 seconds to respond to a text at the least let alone schedule an appointment you can keep, no excuse. I've disputed with BBB and asked for my money back. My fault for paying for anything upfront but he seemed nice, use at your own risk. http://www.coloradoappliancesolutions.com/ Colorado Appliance Solutions read more

Never work with this company! Rudy will take your money and not return calls or messages.

We purchased a new GE top of the line brand new dishwasher from this retailer in July, 2022. with an extended warranty for a total cost of $1624.67. Shortly thereafter, the dishwasher started leaking at the bottom of the dishwasher door, sporadically, It was explained to me that we needed to submit a claim to GE and they would send out a tech to repair it. I did exactly that. After having at leasst 6-8 GE service calls over the folllowing 12 months with no resolution of the leak, I was instrructed to call Brand Resources for any issues. It's still leaking after multiple techs from Brand Resources have attempted to fix it. The long and short of our Appliance Factory experience, needless to say, has been frustrating since the dishwasher is still leaking and the store has not offered ANY resolution! Very poor customer service..... beware!!! Sincerely, NR read more

On August 6, 2024, payment of $494.02 to Rudy A. Garcia Jr, 720-670-8114 of Colorado Appliance Solutions was made via Zelle for the order of Samsung clothes dryer motor assembly model number DVE50M7450W/A3 Quote #529. On August 22, 2024 Rudy Garcia (JR) texted that the dryer part had no tracking number nor had it been shipped. On August 28, 2024, I texted Rudy Garcia that if dryer part had not been shipped, I would like a $494.02 Zelle payment in refund of the order not received. Due to no response since August 28, 2024 until Sept 11, 2024, on Sept 11, 2024, I submitted to Rudy Garcia a Zelle payment request in the amount of $494.02. I also filed a complaint with CO Consumer Protection Department and BBB and reiterated that I am still awaiting a refund of $494.02. Both CO Consumer Protection Department and BBB unsuccessfully requested a response from Rudy Garcia. As of today December 6, 2024 I have not received a refund of the $494.02 paid. BEWARE. read more

JR to the rescue. Our refrigerator died in the night. JR responded to my message first thing. I gave him the model number and he was sure he knew what was wrong. Since the repair was expensive, he gave me options to consider and even said it might make financial sense to buy new. Honest and trustworthy! He got us on the schedule the same day. He was exactly correct in his prediction of what was wrong. He brought all the right parts with him and had it fixed very quickly. Highly recommend this service! read more

I needed to get my stovetop fixed in a hurry before closing on my house sale. Scheduling was quick and easy. JR diagnosed and fixed my problem in one visit. Pricing was very reasonable. I would trust JR to fix any appliance. He is very knowledgeable and has a ton of experience. read more

This review is for JR. Over the last few years, JR has come to my home a few times for service on my refrigerator (it's 20 yrs old and still going!) JR clearly is knowledgeable about what he is doing, very good at communicating what's going on, reasonably priced, and honest. I had to call him back because the ice maker he installed wasn't working. He found the problem, fixed it quickly, and didn't want any compensation for the additional call. Highly recommend. read more

I have used this company for 5 or 6 things in the last 2 years. My experience with them started very positive and has slowly gotten worse.

My first interaction with Colorado Appliance Solutions has been an amazing one! I bought a used dryer(mind you this is the third dryer I've had in my apartment so this has been a long time issue). The dryer was "refurbished" and poorly done so as I found out a couple months after buying it. JR answered my call and came to check it out. He was thorough and respectful and diagnosed the problem quickly. I contacted them in late January and the project was completely today, their response was quick and was complete led quickly for an amazing price! I highly recommend JR and his services through Colorado Appliance Solutions! read more

Cody is a rock star! I had a GE oven problem that was very difficult to diagnose. I was almost ready to scrap it and buy a new oven. Cody went way beyond the extra mile to pinpoint the problem and fix it perfectly. He made several trips and still only charged a minimal amount. He has the pride and integrity in his work that is lacking in most trades. read more

We had an odd issue. Some wine spilled in the fridge and shorted out the little meat locker / crisper box. At the same time the door (water and ice) failed even though it didn't seem like that crisper box had anything to do with it. They estimated having to repair both boards. They found when they replaced the first one, the door started working (logically they didn't seem connected). Anyway, they called me and told me it was working and it would be half the cost of the original estimate. They did all of this very quickly and Shawn, our tech, was awesome. Called on his way, explained things well and was very polite. Very much recommend these guys! read more

Colorado Appliance Solutions - A short in this little control rendered our water and ice in the door dead. They fixed this for a great price and the door came back to life - Appliances & Repair Near Me - Littleton, Colorado

JR was quickly available to chat over the phone regarding our broken refrigerator. He was honest and suggested just buying a new one because it would cost more to repair it than our old one is worth. He quickly referred me to Justin in Sales. Justin did not have anything in stock that fit our specifications, but went above and beyond to help me search for some potential solutions and sent me some links to sites outside of those that dealt directly with him and Colorado Appliance Solutions. While we did not do business directly with them this time around, it was refreshing to see a company help us find a solution that wasn't with them. If we ever need any appliance repair, we will make sure to give them a call! read more

Before July 2019 I had only 5 star reviews of this repair company as they repaired my wash machine and refrigerator previously. Called to have dishwasher repaired, tech showed up and asked for $99 service fee to be made out to him personally (red flag) but since the service had been great twice before I did. (Sucker) I have not heard anything from them in over 2 weeks. I have left MULTIPLE voicemail messages to both service and sales. Heard nothing...... DO NOT call them. I will not see my $99 and have called another appliance service. read more

Very poor sales..I ordered an appliance That wasn't in stock..Still waiting to get my money back after a month. read more

Based on what I had read here from reputable Yelpers I figured I had stumbled onto a place that went above and beyond for appliance service. To be honest my experience was ok, but definitely not in line with these gushing reviews. The scheduling was relatively easy and I appreciated that. Overall the assigned personnel performed the bare minimum required to inform me of my dishwasher's issue in a timely manner, but he was not volunteering any additional information or even knowledgable about his company's services. He seemed like he was in a hurry and I was cramping his style by asking questions, which I had to do a lot of in order to get information most of these other reviewers were offered up front. For a $99 service call I expected more. Don't think I'll be buying a new dishwasher from these guys. read more

JR is the best! Such a nice honest guy. He will help anyone and stand behind it. I have used him for years and have referred him to many. He is great to all. read more

These guys are amazeballs!!! I normally would never ever get this excited for an appliance related review. I usually reserve this kind of elation for dessert related events. However, I really felt like JR treated me well and fairly and it was not a stressful experience. I get stressed pretty easily over home repairs that can potentially cost mucho $$$ but he definitely made this experience with my double ovens as least heartbreaking as it could have been. Seriously, I always do comparison shopping. ALWAYS. This time, I got a really fair quote from JR here (super responsive replies, btw) AND another business competitor (who does not do double ovens) recommended this business. That spoke volumes right away. Most importantly though, my instincts told me to go with this business after speaking to JR on the phone. He didn't try to confuse me with technical knowledge or blow smoke up my bum. He was informative and upfront about his services and what he assessed was likely the issue I needed repaired. While there's no guarantee without the diagnostic visit, he turned out to be spot on, by the way, just from my description on the phone. It actually took 2 visits. JR initially referred me out to his mom's business, Appliance Man of Colorado, and Tim came out from that business. His mom is also very nice. Moreover, she wanted to schedule a few days out, if possible, because she could hear on the phone that I had flu symptoms. Why? She didn't want her employees to get sick from the visit to my home. I know some people might get cranky that their repair has to be delayed but I appreciated that she cares about her people. Have I mentioned that JR is the crown prince of CO appliances? I know monarchies have been phased out but JR deserves and OWNS this title. His family owns appliance related businesses all over CO and he is definitely the entrepreneur in the appliance royal family. I digress. Back to the review. My first visit with Tim from Appliance Man of CO was pleasant but he only fixed the top oven. It was a 2 man job due to the layout of my kitchen. After seeing pictures of my kitchen, JR's mom referred me back to JR because I have hardwood flooring and such details in the kitchen and both she and JR felt he had the expertise to handle the situation. Great people. JR, the crown prince of CO appliance, came out personally today with Levi to fix the bottom oven today! It was a delicate job but he got it done with proficiency and ease. This guy made it look easy! It's not, I am sure. He was professional and efficient. His prices are fair with customer service that it top-notch. Did I mention they swept and vacuumed after the repairs? His skills are on point. He's also easy on the eyes, if that matters at all. He's definitely not the butt crack showing appliance man of the olden times. Hopefully I don't need any more appliance repairs but this is the first and only guy I will call for all future needs. read more

I needed to have my front-loading whirlpool washer repaired as it was trying to "shake itself to death" during the spin cycle. My first contact with the company was with Cody who was a pleasure to deal with and made the arrangements to have someone come out to do a diagnostic. J.R. came to my home next and it didn't take him long to determine that the machine was not level, but that there was also a problem with the shocks, not surprising since it's at least 15 years old. He too was very professional and clearly very experienced. In no time he had leveled the machine which made a big difference. The parts needed to be ordered and I anticipated at least a week's wait, but was pleasantly surprised to have the repair scheduled for this morning. Michael came to repair the machine. He too was extremely professional, very good at communicating, and clearly experienced. He finished the job in no time and I'm thrilled at the results. The cost for the repair was reasonable, everyone in this company with whom I came into contact was a pleasure to work and extremely capable. Yay! I've got the company info on my refrigerator and they'll be the first I call if I need appliance repair in the future. read more

Paul was very helpful and understanding after another BIG company wrongly scheduled repair service. They were very quick to respond and didn't want to waste any more of our time. On the day of repair, John was "earlier" that expected, made the repair and was very courteous and polite. If/when I need appliance repair done again, they'll be my go to. Honest and dependable, for sure. read more

There's not much worse than two weeks without an operable stove/oven, a husband out of the country, two pizza-demanding kids and finally, a house filled with natural gas fumes and one panicked call to 911. You know what's better? Finding JR and Jeremiah from Colorado Appliance Solutions. The name says it all. They didn't give up on finding a fix for my family...ever. Beyond professional, knowledgeable and efficient, these guys deserve six stars. read more

Do not work with this company! Very responsive at first as others have shared--we were very pleased. But then we were told they didn't have the part for our fridge and we would to pay them the money for it ahead of time. We gave them $1200 and waited and waited and waited. In the meantime, our fridge kept dying and their tech, JR, kept coming out to fill our fridge with Freon. Our fridge died at least four times and we lost hundreds of dollars of food all while waiting for the part over five plus months. Something seemed fishy. My husband went online and was able to order the part even though they said they couldn't find it anywhere but by this time no response from JR or the company!! It has been over eight days still no response from the company or JR. We have no fridge and are sitting with a part he said he couldn't order, and are out $1200-looks like we will be taking them to small claims court if we can't get our money back and we will also be reporting them to the Better Business Bureau. read more

A couple of weeks ago my fridge stopped working and after researching a few places, I decided to call Colorado Appliance Solutions after reading the Yelp reviews. They were able to get someone out the same day to diagnose the problem and have it repaired the next day once they purchased the part. Pricing was beyond reasonable-it was more costly to replace my food! I also liked the friendly service I received: Jeremiah diagnosed the problem and the next day JR came to make the repair. I have their magnet on my ice cold fridge and will certainly call them the next time I need an appliance repaired. read more

I called in the morning and I got lucky and got my dryer repaired the same day, even though they are super busy. J.R was Profesessional, pleasant and most importantly honest!!! I will refer family and friends.. Thank You!! read more

Our fridge decided to make a noise best described as someone sticking a pen into one of those big floor fans. As you can imagine, this was not music to our ears. Especially on a Saturday night. After calling several places the next morning and getting no answer, I stumbled upon Colorado Appliance Solutions and am sure glad I did. JR, the owner and repairer, was full that Sunday, but made it out ASAP on Monday. He quickly diagnosed the problem and got the part ordered. The next day he returned and had the new part installed in only a few minutes. Hooray! And for a great price too, even before the Yelp discount! Then a week later our fridge felt really cold and the water line stopped working. JR quickly came out to investigate and found that the part was defective. He ordered another one and got it in the very next morning, no charge. It's been working like a dream ever since. JR was quick, thorough, and very friendly and professional. He always called when he was on his way, and his appointment assistant was always very pleasant and helpful when booking our services. He'll definitely be our go-to guy for appliance repair. I highly recommend this family business. read more

These guys fixed my fridge today. A human answered their phone promptly Called me when tech was on his way Ordered necessary parts and arrived as he said he would on time to do repair. Did not leave annoying fridge magnet advertising their services In this day and age, even the above four points count as 'exemplary', so job well done and would use again. read more

Awesome experience, fair prices, Jeremiah was great; I highly recommend their services. The washing machine flooded the floor and we called another company who referred these guys. Booking was easy, they charged $60 to come out, to be applied to any repairs. They arrived on time. Jeremiah diagnosed the issue we were having quickly. It was easy to see he knew what he was doing. We also asked him to look at the dryer to see how it was doing and he happily did so. Great attitude and extremely helpful. If we need appliance repairs again, I would definitely call them. read more

JR arrived on time, made an assessment and plan of action within 15 minutes. Returned in 2 days with the part and was done within 15 mins. Again, on time. Very professional and had obvious pride in what he does. read more

Worst customer and service ever!!! Called to have my dryer repaired in June, service person came out and I was charged 190.24 for service and parts to be ordered. It has been 3 months, multiple voicemails, do not get called back. Would never call them for any repairs on any appliance. read more

I thought Colorado Appliance Solutions was a bit pricey, as they charge hourly (at 30 minute increments) instead of charging by job type; but, they were able to fix my refrigerator, which I'm happy about. It did take them a long time to get the replacement part as well, a bit over a week. If you have Samsung appliances, not many local tech's are willing or able to work on them, so if you're in the same situation definitely give this company a try because they do a great job, just be prepared to pay a bit more and wait a bit. ...which honestly, to be fair, Samsung appliances seem more like electronics (like a TV) than an appliance, which is why many old school techs shy away from even trying to repair them - so perhaps charging a bit more is reasonable. Also, many parts have to be ordered/shipped from S. Korea, so having to wait a week or so is reasonable. read more

Highly recommend! Just before Thanksgiving my Samsung dryer stopped and they made sure to get me taken care of before the holiday as their last call. JR came out late and serviced the dryer like a pro. Thank you JR! Appreciate the customer service I received from start to finish. read more

CAS is our new go to appliance repair provider! Their customer service team did a great job of scheduling a repair on a non-cooling refrigerator....far more responsive and accommodating than three other businesses I tried first. When our technician, JR, arrived on a Saturday at the promised time, he quickly and confidently diagnosed the problem. He explained that a part would have to be ordered, gave a time frame and made a "temporary" repair until he could return in a few days with the part. JR and the customer service team also expedited the repairs by a day as we had plans to leave on vacation! I'll confidently refer friends and family here, and add them to my address book for future repairs! read more

Cody was personable, knowledgeable and prices were fair. Wholeheartedly recommended!!!

I have to add my two cents to all the wonderful reviews! This company is top notch in every way. Personal, attentive, quick to respond and great service. J.R. Has developed a wonderful business with old fashioned customer service. Couldn't be happier! read more

The very worst in customer service and repair. Do not use this company. They scheduled an appointment with me for this past Saturday morning to come out to repair my refrigerator. The window for arrival was between 9 am - 1 pm. THEY NEVER SHOWED!!! It was a Saturday, so there were other things I wanted to be doing... like watching my daughter's softball game. I tried calling several times, but over the weekend, no one answered and my call didn't even go to an answering service or voicemail. Finally got a call this morning asking if I still need someone to come out. When I shared that we had an appointment on Saturday, there was no apology. He said "I'll share with the office that you are unhappy". I am a reasonable person, but the lack of communication, punctuality and apology is unacceptable. read more

The absolute best customer service I have ever experienced. Fast, and efficient repair work. Paul, in customer service, went above and beyond to drive the parts to my home to ease my time crunch. I am hugely impressed. Susan T. read more

Great place for all your appliance needs. I have used Colorado Appliance Solutions a few times now for appliance repair and they always fit me in right away. Sometimes even next day! They have a great team and a knowledgeable service staff. I highly recommend! read more

JR was who did the work for us on an appliance repair and seemed knowledgeable about the parts needed, recommended repair, and he did the actual repair work itself. My frustration is customer service is nearly non-existent. I simply want an invoice for the work completed showing the parts inventory, warranty, and total cost that I paid. I have called at least 5 times over the past 3 weeks, no one ever answers the phone, I leave a message with my address, e-mail address and phone number asking for the invoice. No one has ever called me back, no invoice has been received in the mail or e-mail. Based on this experience I would not use this company again for repairs and would not recommend them to anyone else. read more

Don't even bother to check around for appliance repair. These guys are the best there is. I spoke with Rudy today. Since I'm a handyman of sorts I was able to trouble shoot a little on my own and Rudy assisted me with that. However the way these guys work is the technician will come out (of course you pay for this) and identify the problem. You get the choice to fix it yourself if you are able or to have them fix it. What an awesome deal. Just glad there are still honest and good businesses out there. This is my go to appliance repair shop. You won't be disappointed. read more

Excellent same day service. I had a problem with my dishwasher. The prior install was not correct (different company). Juan came out and knew exactly what the problem was and fixed it. The cost was reasonable. read more

Wow! Shawn was just here. He was courteous, prompt to the appointment, knowledgeable, and quick to find/fix the issue. And at a price that was much lower than I expected. A+ and CAS will be getting my future business. read more