Tommy is awesome! He tries to work around your schedule and is very honest. My ice maker stopped working and thought it was the compressor. He said it just needed a cleaning but the actual ice maker needed to be replaced. With my fridge being 13 yrs old i was really worried about having to get a new one, im glad Tommy was able to fix it in a jiffy!. It took a few days to order the parts but he installed the new one and cleaned the back in under an hour. He's very kind and respectful, I highly recommend him! read more

Our 9-year-old dryer was leaving black streaks on our clothes and taking far too long to dry a load. I reached out to a few companies. Tommy got in touch quickly and sent out Alex to service our dryer within 2 hours. Alex took apart our dryer and was able to diagnose both issues within half an hour. He did an excellent job replacing the drum gasket and clearing out the vent. The cost for his hard work was reasonable. I would highly recommend Alpha & Omega to anyone with a large appliance in need of repair. read more

My dryer started to make a lot of grinding noises and was not heating up to dry my laundered clothes. So I reached out to Alpha & Omega to help diagnose what was happening w/ my dryer and hopefully fix it since I had wet clothes to dry! Tommy, the technician, and his associate, came on the same day I called, which was thoroughly appreciated and were very respectful of my time. Tommy showed me the condition of my dryer and took "before" pics. When they were done, they showed me the "after" condition of and cleaned up the dryer and everything including their work area. My dryer was almost like new again! No more grinding noises and clean! Thanks, Tommy and associate! And since Tommy is an LG specialist, I asked him about maintenance of my fridge, and he also took care of doing that job as well on the same day! Unfortunately... after Tommy and his associate left, there was some leaking coming from my washer. Ugh! I called them back and they helped w/ troubleshooting that issue as well. Come to find out, it was a plumbing issue and they took the time to find me and recommend a quality plumber w/ fair prices, who came the next day to fix the spigot that my washer is attached to. I would absolutely recommend Alpha & Omega for any appliance service needs as they are super helpful and want to get the job done correctly. Thanks, again, Tommy! read more

My oven started failing on my gas range the day I tried to make thanksgiving pie, as the pilot would intermittently turn off during baking. Next day a friend suggested I try repairing the oven instead of looking to buy new in case it was a quick fix. Sent inquiry out via Yelp to field responses from companies and this company called me first. Tommy was out within 3 hours to troubleshoot and told me it was the igniter. It was fixed within an hour and I don't need to buy a new oven or try to figure out if my other bake appliances can handle making pastries for Christmas in lieu of my oven. Tommy is a trained hvac professional and is also an hvac instructor at a nearby trade school, so he knows his stuff. He was courteous and put booties on before entering the house, which I appreciate. The replaced part was warrantied as well. Highly recommended! read more

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The technician was able to make my fridge to work again but failed to find the root cause of how it broken. Only 2 days , the 500 dollars charges were wasted !! They were very responsive and helpful to come back immediately. They were able to find the root cause and repair my refrigerator! read more

Great experience with LG refrigerator repair. Tommy replaced the compressor and everything went perfectly, with a warranty included. He quickly diagnosed the issue, explained everything clearly, and fixed my LG fridge the same day. Very professional, fair price, and high-quality service. If you need appliance repair or LG refrigerator repair in Orange County, I definitely recommend them. read more

Alpha & Omega - Compressor replacement - Appliances & Repair Near Me - Irvine, California

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Tommy's a great guy & a great business owner. He was fast to get back to me, was at our house within a few hours & at a reasonable amount, had our fridge working again within a couple hours. We have a Samsung Bespoke fridge just a little over a year old that started leaking from the middle drawer. After a frustrating month of constantly toweling up water (thanks Samsung), the freezer just stopped working. Tommy changed out the defrost sensor & we thought we were good but then the next day the middle drawer froze up completely. I contacted Tommy & he just came back & fixed it within an hour. He found that there was a leak within the water filter so he sealed it up & said if we have anymore issues, just hit him up & he'll be back to fix it. Hopefully we won't need to, but very appreciative of great service. Thanks Tommy! read more

Alpha & Omega - Appliances & Repair Near Me - Irvine, California

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Don't go anywhere else he has such amazing prices and amazing customer satisfaction !!! Tommy Got the job done so quick and from the time i requested the project in Yelp his team was the only one that called me acouple seconds after I submitted my request and he does free diagnostics my fridge was fixed the same day in less then 2hrs May God bless you :) read more

Alpha & Omega - My fridge is fixed now - Appliances & Repair Near Me - Irvine, California

Dean was amazing! He fixed my KitchenAid Counter Depth Refrigerator with no issues at all. He was extremely fast, clearly knew exactly what he was doing, and was very friendly throughout the whole process. I'm super happy with the quality of his work and how quickly he got everything done. Totally recommend this company for any appliance repair needs! read more

Alpha & Omega - Appliances & Repair Near Me - Irvine, California

Tommy was quick (same day fix!), efficient, reasonably priced, friendly, and professional. Couldn't ask much more.

These people are so awesome! I had an issue with my oven and they were one of the first to respond they gave me a ring and understood the issue I had so quickly and from there we had set up an appointment in no time. When Tommy came he was able to quickly diagnose the issue and fix it within 15 minutes something that would've taken me hours to fix. The best part was that they don't try to squeeze money out of you they charge a very reasonable price, something that can't be said for a lot of other technicians. All the while with a huge smile on their face can't recommend them enough these people are seriously awesome. Thank you! read more

Had an issue with my LG washer and dryer. The technician was professional, diagnosed the problem quickly, and fixed it the same day. Everything is working perfectly now. Highly recommend! read more

Tommy called me back within 90 seconds and was standing in my kitchen 90 minutes later. Cracked open my warm fridge a few inches and listened for something? - I got the impression he had done this before. Then announced it's either a thermostat which will be $xx and I can fix it now or it's a compressor or circuit board which I'll have to order and will be well....more. "Bro if you can get this thing cold tonight I'll leave a great yelp review". He tore into my fridge, tested and confirmed it was the thermostat all while I watched and asked questions - I'm bad like that. He had it all buttoned up in another hour. It was at temp in another hour or 2. I didn't even lose any food, just a few bucks for a couple bags of temporary ice. Here's your yelp review. Love your work Tommy!! read more

I chose Alpha & Omega because they work on Sunday and their excellent ratings. My freezer was not cooling. Tommy gave me an estimate and had the parts ready and installed by Tuesday morning. Their price is reasonable and I found out how to troubleshoot a stuck water dispenser. I recommend commend Tommy for his professionalism and his friendly attitude. read more

I absolutely recommend these guys! They were right on point, they were quick and efficient! They left my fridge better than you! And the value was right on the money! read more

Alpha & Omega - Icemaker - Appliances & Repair Near Me - Irvine, California

Had Tommy come over because my Samsung refrigerator wasn't cooling properly. He diagnosed the problem very fast and fixed everything up to spec. Would highly recommend read more

Alpha & Omega offered prompt communication schedule a visit to diagnose my ice maker issue and refrigerator not cooling. Tommy and his crew replaced the compressor and my LG Signature Refrigerator was up and running good as new. I would highly recommend this company for your appliance service and repair. Lastly, I believe they offer a fair price and value for the service provided read more

After experiencing issues with my washer, I received a quote over the phone and same-day service. The technician was professional, kind, and did an excellent job. Highly recommended. read more

Tommy is responsive and reliable and I trust him with my appliances. He came out right away to replace the drain pump on my LG washer and got the job done quickly. A few months later he repaired my Samsung refrigerator and also informed me about the maintenance that should be done to keep it running well (I had no idea there was refrigerator maintenance!) I'm so glad I found Alpha and Omega and now I have a reliable technician to call! read more

Great experience with Alpha & Omega. Had issues with my dryer and they were able to come out same day. Tommy was very professional and knowledgeable. He explained the repair in a way that was easy for me to understand. Would use their service again! read more

Excellent service at a great price! I would recommend them every time and will definitely use them again

Quick to reply, good advice and great service. LG certified. Helped with both our oven repair and LG washer repair.

Amazing service! Very polite and helpful, and my fridge was fixed perfectly. Couldn't be happier.

Tommy came within 20 minutes of calling him, assessed the issue quickly, and fixed our dryer at a good rate. Thanks Tommy! read more

Great transparent quote help and work. Would recommend. They were quick honest with the assessment and work required. They were easy to schedule and got the work done quickly. read more

He did it and I am happy! I had taken my LG oven door apart to clean in between the glass panes, but could not get it back together, so I took out more parts. It was a mess and finally I knew I needed help. Tommy responded immediately. I sent him pictures, he gave me a quote, and came out the same day. He got the oven door back together and cleaned the 3 glass panes! I tested it out and everything is perfect. I am never, ever, ever going to take the LG oven door apart again. read more

Alpha & Omega - This is a picture, showing on the stove top, just a few of the parts I took off the oven door. - Appliances & Repair Near Me - Irvine, California

Alpha & Omega is great! The reason I called them first is because they offer a free diagnostic and all of their team members are polite and responsive. Dean came out and was able to quickly diagnose the issues with our oven and dryer, while also explaining and showing us the issues. Quotes were reasonable and comparable to other providers. This helped us make an informed decision regarding how to proceed. We will definitely be calling Alpha & Omega again with any future appliance repair needs. Thank you! read more

HIGHLY RECCOMEND this quick, excellent, professional & friendly repair service for dryers! I had reached out for estimates/quotes around 10AM and everything was fixed & done by 330PM and all my problems gone and stress free (after my dryer not working for a whole week). Alpha & Omega were one of only few to offer Free Estimates, so that was appealing and seeing all their great reviews. ALVIN the technician is the man! He came by on time, explained the possible issues and discussed clearly what needed to be done to fix the issues. He was very friendly and knowledgeable about all appliances, not just dryers - as I had questions about our refrigerator also. Upon quick diagnosis he was able to get to work, cleaning the interior and replacing parts (new belt, roller, switch). We are very satisfied with the entire process and would call them again in the future if needed. read more

I requested that Alpha & Omega check my broken dryer on Yelp. Tommy responded less than an hour later with his availability slots. He communicated well and showed up on time, sending a text beforehand that he was on his way. He looked at my dryer and was able to quickly figure out the issue. He gave me a quote and I agreed with the price given. It is less than what I was charged for a similar problem three years ago. He fixed the dryer within an hour and gave me a part and labor warranty for 90 days. He even followed up with me a week later to ensure that the dryer was running smoothly. Overall, EXTREMELY SATISFIED with the service and professionalism from Tommy. I definitely recommend him and his team to fix any appliances you have. read more

We called Alpha and Omega for assistance with our Samsung refrigerator ice maker as it was not working. They were with us onsite within 2 hours and had diagnosed the issue, ordered the parts and provided the quote. Within 5 hours working days the issue was resolved. Service was amazing and friendly, the technician had a great sense of humor and was courteous to us and respectful of our two rather loud chihuahuas. The value for money was great, exactly within the budget we had for the project. 10 out of 10. read more

I had 2 different repairmen come out for my Dryer. The first one was ok, but the second one that returned to complete the work was excellent. He spotted what the problem was immediately as it was not the Typical Idler roller we were assuming it was. Very knowledgeable, friendly, responsive. read more

My refrigerator suddenly stopped working on Thursday night after only three years, and unfortunately the Costco warranty was no longer available. I reached out to several appliance repair companies through Yelp that same night, and Alpha & Omega was the only company that responded within five minutes and offered a free estimate. Tommy came out Friday morning and quickly diagnosed the issue as a broken control board. He provided very reasonable pricing for both the part and labor and communicated clearly throughout the entire process. He arranged the schedule smoothly, got the part much faster than I expected, and fixed the refrigerator perfectly. Tommy is very knowledgeable and clearly has many years of experience in this business. I also learned that his team provides handyman services for the home. Having worked with many contractors and handymen for multiple properties, I can confidently say he is reliable, fairly priced, communicates well, and shows up on time. I highly recommend Alpha & Omega for any appliance repairs or handyman work. read more

Overall great business dealing. My freezer was having issues. Sent request via Yelp and got a very timely response.. Was able fit me in the next day. Kept me updated of times and ETA. Diagnosed and fixed the issues.. No up sell . Honest , expert workmanship.. On top of that decent rates and great guy to work with. Only guy I call now for any major appliance issues.. read more

Thank you for repairing my Kitchen Aid Oven Door. Great work. They showed up and worked until the job was done right. Ready to cook now for Thanksgiving.. read more

So, my old kenmore dryer was making a vibrating noise. I used Yelp to find some appliance repair technicians. Alpha and omega were the first ones that called me. They sent out Serge. He was amazingly thorough and very humble. There was still a knocking noise instead of the vibrations. I called alpha and omega and they said they would send Serge back out. I bought the oem parts. Serge came back out and did a masterful job replacing the parts. Voila! Running smoothly like it was new. I had bought this dryer used for like $50 over 20 years ago. The new stuff coming out is junk. I wanted to salvage this. Thank you Serge and Alpha and Omega! My go to company now for appliance repair! read more

Alpha & Omega - Kenmore 80 dryer - Appliances & Repair Near Me - Irvine, California

Exceptional and Honest Service I highly recommend Tommy from Alpha for any appliance repairs. He was kind enough to come out on Christmas Day to look at several malfunctioning LED lights in our KitchenAid refrigerator. He successfully resolved the main lighting issue, but when he encountered difficulty accessing a specific light in the freezer, he was very transparent about the risks involved. Rather than pushing for a costly and potentially invasive repair, he honestly advised against it to avoid causing further complications for the unit. I truly appreciated his integrity, especially since his recommendation resulted in a lower service charge for him. It is rare to find a technician so focused on the customer's best interest. We will certainly be using Tommy and Alpha for any future appliance needs. read more

Our refrigerator stopped working, called Kitchen Aid to setup appointment. They mentioned sealed parts are within warranty, I had to pay for diagnosis, labor for repair. They scheduled tech for same day appointment and technician canceled. Provider did not have another tech until after holidays. I turned to yelp and found Tommy, and one more tech. I scheduled both to make sure I am covered. Both gave same diagnosis, similar quote - inventor had to be changed. I proceeded with Tommy as he was the first one to show up. He is knowledgeable and gave good pricing (even without knowing compete situation). He was able to fix the refrigerator next morning as promised. Ended up being much quicker and economical than Kitchen Aid technician. Thanks Tommy for quick turnaround and fix. read more

Alpha & Omega - Tommy - working on the refrigerator - Appliances & Repair Near Me - Irvine, California

I had Great Service from this company on my LG washer and dryer. Tommy was polite and friendly . He was also very knowledgeable and prompt and cleaned up everything and ordered new parts needed . read more

Very prompt reply, was available very quickly and our issue was resolved in the initial visit. Tommy was great and did a great job on the repair. Recommended! read more

I have a 12 year old LG Dryer and was having problems with clothes drying on the first cycle run. I had no idea that regular maintenance was recommended and thus, have never had it serviced until today. Tommy was amazing!! The pictures are too embarrassing but suffice to say that my dryer was definitely overdue for some maintenance. I am fastidious about cleaning the filter but I had no idea how much lint builds up inside the dryer area. Tommy was knowledgeable, professional and willing to educate me about dryer maintenance. He pulled and cleaned the drum, replaced the thermostat and put on a new and correctly fitted vent tube. I feel so much safer now that everything is functioning properly and highly recommend this company!! read more