I had to wait for hours for a cleaning. Then the hygienist did not do her job well, besides that they messed up my x-rays to someone else. 0 stars if it was possible. read more

Dr Laila Pasha is an amazing dentist! so patient, so knowledgeable so caring! Ive had numerous procedures and checkups and so have my kids. They love her and her staff. Any insurance issue they help you take care of it With ease and a smile on their face! Thank you for making it easy, dentists are something you don't look forward to but Dr Pasha makes much easier:) read more

I had two teeth extracted and the area prepared for implants on Thursday October 26, 2023. The procedure lasted approximately 1:45 minutes but was very smooth. Pain was minimal and three days later I feel okay. The only drawback was that the practitioners did not readily communicate about the ongoing procedure but I asked questions and received appropriate responses. I would have given 5 stars if the communication was better. read more

I am new to the area and was in need of a dentist, so I thought I would give this place a chance. A little background on me, I have never had a cavity or any type of teeth issues. I had my teeth cleaned and when the dentist comes in they inform me that I had SIX cavities. The last time I got my teeth checked was not even a year ago from the point of the appointment. I was honestly shocked and they told me to schedule a fill asap. I went to a different dentist office for another opinion and they said I had no cavities at all! Just deep grooves with some staining! This was a MAJOR screw up on Alpha Dental's part and almost cost me hundreds of dollars. read more

I had to wait for hours for a cleaning. Then the hygienist proceeded to give me the worst X-rays I have ever seen in my life. I had to go to a new practice and pay for new ones. The people are nice but nobody there is a dentist. read more

The dental hygienists here are great--calm and friendly. Unfortunately, the office manager and the receptionist are a pair of idiots. The office manager asked me the same question repeatedly and failed to give me correct information about the procedure. She was also dressed inappropriately (deep necklines and short, tight skirts) and walked into the dentist's area during my appointment, while I was getting an injection. read more

Dr. Pasha has been my dentist for over ten years now.....how time passes by. It's amazing for me to think that I have not had even had a cavity for such a long time. Before coming to Alpha Dental I had experienced a patch of dental decline. However, now, between the expert care and guidance of Dr. Pasha and her attentive staff, I have gone 10 years with not even a simple cavity. The office is run incredibly efficiently, and you will feel as if you have entered a high end spa. From the first moment you enter, and the front desk greets you, as if you are an old friend, and the care and attention that you are given is unparalleled. I have never reviewed a health care provider before....but I cannot wait any longer. Alpha Dental will forever change your perception of going to the dentist. read more

The last two times I've gone in for a twice-a-year cleaning, there has not been a dentist in the building. The first time they told me she was running late and I could wait for her if I wanted. The second time they just told me there was no dentist there and I was just there for a cleaning. So I haven't seen a dentist for an exam during the last year (other than the quick exam the dentist gave me when I came in for a filling after the hygenist noticed one of my fillings had fallen out). The price is $95 for the cleaning. read more

I don't know if its possible to actually LIKE going to the dentist, but Dr. Pasha's office comes close. Everyone at the office is so friendly. I would recommend this office to anyone looking for a dentist! read more

Waited in the waiting room for almost 3 hours! I was even asked to come 30 mins early. For what??? This is was first visit. I was told I needed a root cans but they had nothing available for more than two weeks. Thankfully they sent me home with a prescription for amoxicillin and ibuprofen. Everyone was nice and they had no problem sending me my x ray so I could send it to another dentist. I just can't get over the almost 3 hour wait. read more

We've been going to Dr. Pasha ever since this new location opened and have always had great experiences! Her office is efficient and timely in sending out cleaning and appointment reminders and everyone is always friendly and helpful. Dr. Pasha herself is so sweet and energetic that she instantly reduces my dentist anxiety. I would definitely recommend this practice to anyone! read more

I moved to Cambridge a while ago, and my tooth began hurting. I had to find a dentist and got a referral to Dr. Pasha and she was outright incredible. Her office was super accommodating when I explained I needed a cleaning but also that my tooth was hurting. They squeezed me in for a quick exam of the tooth as soon as they could. Dr. Pasha was amazing. She was really nice, and really conscious of any discomfort I might be feeling. She was also great about explaining what she was doing, why and what I could expect. For my next visit, for my cleaning, the hygienist was great as well. She was attentive and spent a lot of time with me (unlike other dentists who might stop by for a moment and seem rushed). The other staff in the office is also wonderful. My wife has been going ever since I told her about my experience, and both we have nothing but great things to say about our experience with her practice.Her patience, customer service and professionalism is truly unmatched. I highly recommend her for all your dental needs. read more

The dentist and support staff (not sure exact tiles) were all extremely knowledgeable, friendly, helpful, and patient. I would definitely recommend Alpha Dental (the Ball Square location in Somerville with head dentist Dr. Pasha is where I went). I came here just for a regular cleaning, for which I was a bit overdue. I had to schedule the appointment about 2 or 3 weeks out--it was the earliest time they had an opening that I was free. When I went in to make they appointment I asked if they needed me to bring anything to the appointment, like medical records, and they said no but we can give you the new-patient paperwork now if you want to fill out at home and bring it in when you have your appointment. So I did this. The only bad thing I can think of is that when I showed up for my appointment I had to wait over half an hour to be seen. I literally showed up at the exact minute my appointment was scheduled for, so maybe they thought I was going to be late and saw someone else instead. I figured that since I was bringing the paperwork filled out we could get started right away, but maybe they had to enter it all into the computer first or something. Not sure, just guessing. Normally such a long wait would frustrate me but the dentist and all the workers were so awesome that I don't even care. The woman at the front desk was nice and helpful, the hygienist/x-ray tech was nice, and Dr. Pasha was professional and helpful. They told me what they were going to do and made sure they weren't doing anything that hurt or was uncomfortable. I had a few minor problems and the dentist explained what my options were and what she recommended and even told me how much they'd cost. At the end of the cleaning I asked several questions about my dental health and she answered them all thoroughly and clearly and patiently. She even asked if I had any more questions after I was done and said that's what I'm here for, don't be afraid to ask. I really appreciate a dentist, doctor, or any health professional treating their patients and intelligent people. I've had a lot of doctors who seem to be dumbing down their answers for the layperson and trying to explain as little as possible, and Dr. Pasha was definitely not like that, which is great. Definitely recommend! read more

I'm so glad I settled on Dr. Pasha! There's a reason why everyone has given them 5 stars on here and everybody recommended her. Not only was it super quick, and easy, to get an appointment, but after they found out about my dental plan, and how it could be a little more expensive for me, they called me back to make sure I was ok with it. During the appointment, I was greeted right away, brought in super quick (wait, I didn't sit around for 30 minutes? CRAZY), and the appointment was great. My hygienist explained everything along the way, what was covered for insurance, my x rays, how my bone, gum and overall teeth were like, and the health of everything. I couldn't have asked for a better experience. I highly recommend!! This is the dentist you want. read more

I Adilson DeOliveira 38 Hichborn St Revere MA went to alpha dental because my front tooth had chiped. They told me there would be a process of a couple of appointments and paperwork to file out.I did everything they said.The receptionist told me that the cost would be cover by my insurance.They made a huge mistake by sending me check to my house. After going to the visit my tooth started hurting more to the point I felt uncomfortable seeing no result. I would ask the receptionist question seem like she didn't know what she was talking about as i stress my pain.I just felt so uncomfortable so i just stop going poor customer service and very unproffesional. I just went elsewhere where all my questions were answer and I felt comfortable.I started repairing my credit and realized they charged me $2,083 for unfinished job. I got my lawyer involved and they did adjust the price to $1,788. However there was orignial a $300 discount they gave to me that they took off.I'm still going to pay them in full for the service they did to me.Just dont make sense why they took the $300 off.They need to keep there word of $300. read more

I started going to Alpha Dental when I moved to Somerville out of sheer convenience, since it's located a few blocks from my home. Upon my first visit, I found the entire staff to be friendly and professional, and the office to be bright and clean. But what brought it home as my favorite dentist office EVER was when I went through the traumatic experience of having my two front teeth broken in a freak accident involving a frisbee and a glass beer bottle. I'm one of those people who has the recurring nightmare about their teeth falling out and this was that nightmare come to life. My teeth didn't just break, they crumbled in my mouth. HORRIFYING. I called Alpha Dental the next morning and they got me in within a few hours. Before beginning any work, they called my insurance and gave me an estimate on what my financial responsibility would be (only $125). The dentist then got to work putting fillings on the two broken teeth, periodically handing me a mirror so I could look and give feedback until we got them just right. I felt sort of uncomfortable taking so much time and felt like I was being picky, but when I apologized, the dentist just said "these are your front teeth, we want to get them perfect". I didn't feel rushed at all and when I left and felt a bit of a sharp corner, they got me right back in and fixed it, no extra cost. I can't overemphasize how traumatic this event was for me but the entire staff at Alpha Dental made me feel so much better and did an absolutely amazing job. I cannot recommend them enough. read more