The dental hygienist Sarah was superb, friendly and nice . She explained what she was doing and made sure I was not in any discomfort. A real pleasure chatting with her about what my best options with regard to oral health and what type of teeth whitening techniques that they offer at Alpha dental. She explained the types of mouth guards they offer and prices for those items and services. She even gave me a nice pair of sun shades so my eye glasses didn't get shellacked in enamel and tooth paste from my teeth cleaning My last dentist visit before the pandemic was a real nightmare but thankfully Sarah and her colleagues ( Lily especially who even had to deal with a flat tire coming in to work on a freezing cold day that's definitely not easy! Thank you so much Lily for everything too helped to answer all of my other questions with appointment and insurance coverage and what would be the total for my next consultation appointment with the Aloha Dental Team in Taunton on 247 Broadway in Taunton which is the old Friendly's building near Jade Lee kitchen Thanks ! Mark H read more

The staff were polite and welcoming, but unfortunately, that's where the positive experience ended for me. I had a root canal appointment scheduled and arrived expecting the procedure to be done that day. Instead, I was told they would not be performing the root canal. What was most frustrating was that I received no advance notice--no phone call, text, or email--even though the appointment had been confirmed and was on their schedule. Once I arrived, I was informed that I would need to undergo anesthesia and that another dentist would need to be brought in to perform the procedure. This was completely unexpected and not explained clearly beforehand. I've had root canals in the past and have never been told sedation was necessary, so the sudden change raised more questions than answers. The lack of communication, poor planning, and last-minute changes wasted my time and significantly reduced my confidence in the practice. While everyone I interacted with was courteous, the overall experience felt disorganized and unprofessional. Based on my experience, I wouldn't recommend this office. read more

have been a loyal patient at this clinic for years and have always appreciated the professionalism and care provided by the dentists and clinical staff. Unfortunately, my experience with the manager has completely changed my opinion of this office. During my previous visit, the manager brought up an unpaid bill from four years ago that I had never been informed about. I have consistently visited this office every six months, and at no point was I ever notified of an outstanding balance--no bill, no phone call, no email, and no letter. The office has always had my current contact information and active insurance on file. At today's visit ( six months dental cleaning), I simply asked to have a very minor issue with my retainer fixed. One of the tiny cement attachments on my tooth had come off, and I was only asking to have that small attachment replaced. I was shocked to be charged $300 for what I believed was a simple, quick repair. Because the old bill had just been brought to my attention during my previous visit, the timing of this charge made me feel as though I was being penalized for it. Whether that was the intention or not, that is honestly how the situation came across to me, and it left me feeling treated unfairly. What makes this especially disappointing is that the dentists and clinical team have always been excellent. They have always treated me with kindness and professionalism. Sadly, my experience with management overshadowed that positive care. I paid the charge, but I left feeling disappointed, disrespected, and undervalued as a long-time patient. Because of how this situation was handled, I have decided that I will not be returning to this practice. read more

Get a second opinion before getting services here. I found it easy to make an appointment and easy to get through on the phone. There's probably a reason for that. I went for a cleaning. They took about 30 x-rays because it was my first visit. The girl who cleaned my teeth was fresh out of school. (She told me that) Measured my teeth & said I need a "deep clean". (I have since been reassured by 2 other dentists that my teeth look great & a deep clean is not recommended) I get my teeth cleaned faithfully every 6 months. Unfortunately my dentist of 35 years just retired. I told the dentist at Alpha Dental I was having pain when I bit down on one tooth. He was confident that I have a cavity and will need a crown and not to worry insurance covers it. I felt he was a bit too eager. He went as far to show me with a camera the cavity. I went for a second opinion elsewhere. In fact, I do NOT have a cavity and it wasn't even the same tooth he wanted to do work on! I'm disheartened that a medical provider would advise a patient to have a costly and unnecessary medical procedure. It's difficult to find a new dental provider that you trust. Unfortunately. I don't believe I found that here and will continue my search. I'm relieved I got a second opinion. It was determined to be a vertical fracture. read more

Dr. Abdulbadeh Alami and his team are extremely pleasant and professional. Can't say enough great things about Alpha Dental. Thank you.

Dr Salem amazing work at alpha dental Legacy Sandra Stevens amazing work I haven't smiled like this in years I have beautiful caps they did amazing unbelievable I want to thank them I give them five stars thank you Dr Salem legacy and Sandra in the whole crew at alpha dentist in Taunton Massachusetts. read more

I am a retired citizen. The dental hygienist is extremely thorough and caring. The staff is very friendly and helpful. I feel in very good hands after only a short time. My previous dentist took care of my teeth for over 20 years and I had to change due to Covid. The two years of not seeing a dentist set me back in cleaning. I was recommended to get a deep cleaning. I am glad I took the expert advice. My teeth are clean and healthy now thanks to Alpha Dental of Taunton. Erica is outstanding. read more

Disregards HIPAA regulations as the whole waiting room heard my private conversation. Poor/No communication, claimed to have left me a message regarding my appointment but I never received one. Canceled my appointment but still sent me a confirmation to go that day. Definitely would not recommend this alpha dental, I would go to a different one since they do have so many other offices opened that seem to be much nicer and understanding! read more

Poor customer service, cancels appointments and say that they left a message when they never did. Do a bunch of x-rays when I know I had them done before just to charge the insurance. I would not recommend them even to my enemy. read more

I ended up here because my dentist at Taunton Dental center that was on cedar street in taunton moved to this practice so I followed her. She ended up leaving Alpha after a short stay but I stayed. Biggest mistake, worst practice ever, rude dentist and add the manager to that list..go elsewhere! read more

Stay away from this dental provider... went In for a cleaning and was told to do a deep cleaning and they would get in contact with my insurance to confirm that it would be covered... didn't hear back from them for almost 1 month and called them to see the status... at first they told me they hadn't heard back from the insurance and then when I kept reaching out to them and was provided no answers I finally lost my patience and asked them what the hell is going on.... then I was told that they completely forgot to send out the request... do you guys even care for your patients or are you in it for profits... what a joke read more

I thought this place was high tech and the dental team and office staff were friendly and professional. I like being able to watch TV while having a cleaning. I have only been there once, hence the 4 stars. I will come back with another review after my cavity fillings. :) read more

I really miss the old male that was the dentist. The new one I feel like I'm being judged and she filled a tooth and ever since it hasn't been the same my teeth are sensitive now and every time I did a cleaning they never took the extra plaque build up I have behind my teeth due to a retainer I once had. But when I got the filled she either didn't put the numbing stuff in the correct spot or enough cause I felt it half way thru then she did more and I still felt it so I just give up. My bf had a tooth pulled by her and felt the whole thing and major pain for a week after. Highly think more training is needed other than that staff and helpers and front desk are the best ppl ever read more

I made an appointment to have a Comprehensive examination as I had not been to the Dentist in a while and had some sensitivity issues that I wanted a Dentist to look at. The appointment was set for a Monday, presumably to have that done. But then they had some openings from cancellations and asked me if I was willing to come in earlier and I agreed. I arrived on time and was met warmly and was soon being X-rayed by the Dental Hygienist who reviewed the X-rays with me and stated I may need a crown and fillings for the area of my mouth I had sensitivity in. I then asked her about having it done next by the Dentist, seeing that's why I went there in the first place, she informed me that to do that I may need to come back because the dentist doesn't come in at that hour. I'm sorry, I said but I had made an appointment to see a Dentist not to just have my teeth clean and she said well, she can have me wait in another room and the Dentist would arrive around 9. I agreed to that as it was nearly 9 anyway. So I did and sure enough, I got seen by the Dentist who upon reviewing the notes and X-rays recommended that BEFORE she acts on the areas of my teeth that required attention she felt I needed to get partials for some molars that are missing to "stabilize my bite" and then address my other issues. I agreed to that and she informed the assistant about the need to put in for partials from my insurance and informed me that I would hear back from them soon afterwards about what portion of the cost would be covered by my insurance and what my out of pocket expenses would be. I should hear back in about a week. That was 2 weeks ago and nothing. So I called and asked a Kathy, presumably the front desk, about the partials and what was the wait about. After reviewing the notes, she only reported that what was in there was what the Dental hygienist discussed with me and there wasn't anything regarding the need for a partial in the notes at all! I'm livid at this unprofessional situation! What kind of Dentist would send away a patient with a particular procedure plan of action and not document it or bother even informing anyone about that plan? I'm speechless at the level of unprofessionalism this particular "Dentist", displayed and angry that I'm still dealing with my sensitivity issues that should have been addressed when I was there to address them. I'm angry that this Dental Provider can be so casually careless about such matters and I'm not done with my response to this nonsense! Stay away from this place as it seems like they aren't as concerned about your dental health care like they should be and more concerned about looking like they are! read more

My first time with this dentist and hygienist and I was very pleased and impressed. She was very gentle and had a great personally. Met with dentist and was very pleasant and explained everything. Looking forward to going back next week. JM read more

I did not like this place at all. The front desk people don't even greet you when you come in, they are lazy even with two of them behind the counter. I can say that their dental hygenist was very friendly, thorough & professional and I did like her, but I found the operations there to be very questionable. I went in for a cleaning and one dentist told me I needed a filling replaced. Went back to have it filled and another dentist told me I need two of them replaced. Then once he found out I had insurance, all of a sudden he was recommending a crown. I actually went to another office to have the filling fixed because he did not file it down at all & left me with a high bite. The dentist at the "good office" told me it looked like he filled it and did not file it down a all. She also said the filling was not done well either and she could see a line on the xray. When I had the fillings redone at this place they did not keep me informed at all or ask me how I was doing the entire procedure and it took a long time. It was like I was an object in a chair. That is why I did not go back to even have them fix my high bite due to dentist not bothering to file it down. read more