Purchased ammo for a weapon I am unfamiliar with. Questioned the ammo but was told the "minis" would work since it was just target shooting. Was told I could return them. Brought them back since they did not work and was told no returns on ammo... then don't push something. Keep the $. Received a call from the manager offering to make it right. Appreciate that a lot. Misunderstanding with myself and clerk. read more

Just saw they closed permanently... well... 2/22- We went in to get info on a gun and potentially purchase a new pistol. We previously have purchased firearms from AlphaDog, as well as had their gunsmith work on a family members gun. All of our previous visits we had great experiences. However when my mother and I went in, we weren't acknowledged at all. We thought it was no problem, the guys behind the counter seemed to be talking to other customers. So we looked through the gun case and waited for them to finish up. One finished helping a customer in front of us, and was fidgeting with things behind the counter. We thought maybe he thought we were just browsing, so we walked over to the register line. He looked at us and walked away to the other side of the room without saying anything. So we waited a bit longer, and stood by the register for a good 5 minutes while the other employee chatted with another guy about a shooting competition or something like that. We weren't in any rush, and didn't think it was a big deal. We figured they were just busy finishing up previous orders/interactions and didn't interrupt. But as we were waiting, two younger teenage boys walked into the store and were immediately greeted and asked if they'd like to see anything off the wall or in the case. The employee who had walked away then handed them a rifle and started to discuss the firearms with them. My mom and I looked at each other and were wondering what was going on. It was weird to feel like you were invisible in a place where you have spent money before, and were actively hoping to spend more. Eventually the gentlemen who was chatting about a competition looked over and saw we hadn't been helped and answered some questions. He was really nice, but we were so off put by the interaction that we decided to purchase my firearm from somewhere else. As we were leaving the other employee finally seemed to realize we existed and said "goodbye!" as we left, which just drove the nail a little bit deeper. I understand that women aren't typically taken seriously in this hobby, but to experience being completely ignored first hand was a shock I have never dealt with before. When we were with a man this was never a problem, so we are assuming that was the issue. Weird experience, definitely won't be returning. read more

I went in looking for a concealed carry holster and asked an employee for help, clearly explaining what I needed and the exact firearm model. He handed me a holster and confidently said, "This will work." When I went to pay, he asked for my ID -- for a holster. That made absolutely no sense. I later checked Arizona law, and an ID is not required to purchase a holster. To make things worse, once I got outside and opened the package, the holster didn't even fit my firearm. Then I checked their return policy and found out they won't accept returns once the package is opened. So I was sold the wrong product, asked for ID unnecessarily, and then stuck with an item I can't return. If you're going to offer help, at least make sure you're giving customers the correct product. Very disappointing experience. read more

purchased Firearm over 2 months ago and now they have disappeared. no communication and apparently closed down. Anyone know any good lawyers? been paid off for so long, invoice and consignment paperwork saved. read more

Stacker game ate mine and my friend's money. Went to the front desk to see if we could get our money back and they said that the machine has been having problems. Then they said no to giving us the money back. Didn't even try to find a solution. Horrible customer service. read more

Probably made my last purchase here today, in today's climate having a store policy that requires an ID for every purchase (even those that shouldn't require ID) is a bad look. It's intrusive to the customer and, and puts your staff in a pretty bad position. I have purchased a few firearms here in the past, and have always appreciated their consignment where you can score the occasional deal, but if I'm being honest my shopping experiences have never left me with the impression that I'm dealing with a serious player in the business. In a saturated market, they really need to do better. Just my opinion obviously, but for me, I'll go somewhere else from now on, best of luck. read more

Alpha Dog Firearms has an arcade game where you can win free items from their shop and the game has always been $1 per play. I inserted a $5 bill and the game only gave me 3 credits. My buddy then inserted $1 and the game ate his $1 and didn't allow him to play. I went to the counter and informed the staff about the machine, they told me the machine was messed up and there was nothing they could do about it. I asked if we could get the money back for the credits we didn't receive and they basically told us to pound sand. I don't want to make a stink over a couple bucks but this displays horrible customer service. read more

All employees are super knowledgeable and very helpful. Would definitely recommend anyone looking to purchase their first or last firearm from Alpha dog! They also have a huge selection of firearms. read more

Four times in the last year or so this store has advertised used guns at low prices on line, but when I arrived (I live within a mile) the gun turns out to have been sold or just isn't in the store. Employees are always mystified, excuse is always "Oh, we sold that gun weeks ago and forgot to take it off the posting", and then they try to upsale me to a much more expensive gun. My feeling is that if you post a gun as in stock it should be in the store, I've always arrived to purchase within minutes of the store opening. Possibly posting artificially low prices to improve foot traffic? I can see making a mistake one time, but it seems like this is a common experience with Alpha Dog. read more

Came here with my bf and the gentlemen who helped was super helpful and friendly. As a woman who is not interested in this stuff, I had a lot of fun chatting with the employees and perusing all the different raffles and stuff they have. I didn't feel awkward or unwelcome as I have at some of the other firearm stores. read more

Alpha Dog Firearms - T shirt we bought - Guns & Ammo Near Me - Tempe, Arizona

Great customer service. The Gm and owner are super cool and knowledgeable! I'll definitely be doing more business with them.

Buying a gun from here is easy however if you plan on doing anything else be prepared to wait I turned in my pistol for warranty and I got the delivered notification from UPS so I stopped by and they said they have to "dig inside the pile of returns" and wait for them to send me an email either later tonight or tomorrow it is 3pm on a Monday... I would just like my gun! read more

Super friendly and affordable prices! Large variety of firearms. Went in the other day and left very happy.

I think I found a new place to shop for firearms Service was amazing very helpful and informative. It was quick and easy. Any questions I had they had an answer for. I enjoyed their customer service that I will come back to this place to buy more firearms/stuff and their selection is top tier if you're a Glock guy or girl. read more

Great customer service Very knowledgeable, and very friendly if you're looking for a great firearms, dealer look no further read more

Alpha Dog Firearms - Guns & Ammo Near Me - Tempe, Arizona

Got sold a $400 defective optic and took it in within the first week and was told it just needs a new battery, i put in two new batteries and it still doesn't work. I asked what I can do to get a new one and they said they can't do anything and to just "contact the company" and hope for the best. Don't buy anything from here and expect to return it for store credit, money back, etc. won't be buying from here again. Also, Don't let these 5 star reviews deceive you, after making a purchase they give you a card and ask you to leave a 5 star review. read more

I have been shopping here for a couple of years and usually the service has been pretty good. However I wouldn't recommend selling a used firearm here as I spent a good 30 minutes waiting on the manager to give me a insultingly low offer. I totally understand that they have to make a profit on used guns nor was I excepting full value for it. They probably had a reason to offer that amount but I found it frustrating that they made me wait that long after I had called ahead to set up a time to meet and the manager that came up with the price couldn't be bothered to leave the back and have a conversation with me. Kyle was great and did the best job he could but the the manager at the time clearly had more important things to do. read more

I was a happy customer here since 2018, had the membership, bought shirts, ammo, accessories, and of course guns. A whole bunch of em. I even brought friends in so they could buy guns. Selection and prices were acceptable, and their website was pretty darn easy to use. Sad to say now I doubt I will ever be going back. Last Saturday (3/8/25) I went in to pick up a used Sig P226 I had purchased the night before, only it wasn't there when I showed up. The clerk acted like he had no idea what I was talking about, had me look through the cases to see if I could find it for him, and then went to the back to check after I showed him my emailed order confirmation. After several more minutes he came back out and told me the "system had messed up" and didn't mark the gun as sold in their system when I bought it, and then someone else was able to come in and buy it. Not sure how the system could have allowed that since the page immediately updated to show the gun as "Currently Unavailable" right after I finished buying it. I know because I checked the page right after. The clerk told me that someone would get their ass chewed out over this (why would that be necessary if it was indeed a system error?) But they would "make this right", and then he proceeded to try to sell me something else. Making it right means waiting several days to give me my refund on the 13th, and that's it. I'm not afraid greedy person, I didn't expect a free gun, or even a box of ammo for my trouble, I would have been fine with a sincere sounding apology from whoever messed up. Instead, after years of being a loyal customer who has brought in other customers and pumped who knows how many thousands of dollars into their accounts, I get a "well, shit happens" and nearly a week to get my money back. That's fine. Lesson learned. I will go spend my money elsewhere, and you should to. read more

Came out to these guys once and now it's my goto shop for firearms and accessories. The staff are all very casual while still being professional and knowledgeable on all their inventory. Competitive prices and great customer service. Cant ask for much more. read more

Great experience- customer service was incredible. Pricing is great! They listened to my questions and answered all of them without feeling talked down to. Ben was awesome recommending my newest purchase which I am thrilled with. No high pressure sales, friendly and you're welcome to look around. Will definitely be back again!! Thanks for the recommendation Ben - love the new pistol! Now to order the Tier One holster you recommended!! read more

Walked right in and was immediately greeted by all the employees there. Great staff very friendly peeps. They made my new gun purchase a breeze and helped me out finding the perfect optic that works for me. I found my new go-to gun shop and I will recommend to friends and family. This shop has everything you need and readily available. Great membership benefits, used guns etc.. Keep up the good work guys. See ya guys soon. read more

Alpha Dog Firearms - My new Canik TP9SFX, Mecanik MO2 optic. - Guns & Ammo Near Me - Tempe, Arizona

Called to ask a simple question and they just hung up on me. Not great customer service.

I've purchased serveral times from these guys and never had any issues with them until this purchase. I placed an order for some 9mm ammo on 5/30 as shown in the attached pic. Note where it says they will contact me when the order is ready for in-store pickup up. After almost 2 weeks and 2 follow up emails I was told via a FB post that in-store pick up was never an option and that they had called me to inform me the order was ready for pick up. However, I never received a phone call...hence my request for another follow up. After emailing them to request a refund I was notified that there would be $19 restocking fee. While I get the need for restocking fees we're talking about 100 rounds of 9mm ammo that will literally be sold within 5 minutes. I could understand it if it was a special order or some odd caliber of ammo. Either way, the customer service all around with this order was lack luster at best. Especially considering I just placed an order for 1K 9mm online for .45CPR and will have it delivered tomorrow. Even with the BS restocking fee Im still paying less than thier original price. These guys take their namesake entirely too literally. Even as a Vet owned business, this Vet will avoid them like KP Duty. read more

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I absolutely love ALPHADOG and their entire team. Not sure who the actual owners are, but they obviously pay attention to culture because it's hard to be around these guys for more than five minutes without engaging in a conversation or finding something to laugh about. Just great vibes - always... These guys price things fairly, tend to get their hands on hard-to-find and rare stuff (both ammo and firearms) - and are incredibly knowledgeable about their products and all of the relevant and applicable state legislature. They are obviously not attorneys and should not be relied upon as the final authority for legal advice; however, I have found all team members to be incredibly well-versed and on top of things in a constantly evolving legal landscape. I have bought several firearms from ALPHADOG, enjoy my visits every time I pop in, and would recommend them to family and friends alike - without hesitation. Please go and support this team! As a recent CA escapee, I can tell you that they are doing important work and that advocates like this play a critical role in preserving all of our 2nd Amendment Rights... A+++++++ read more

Alpha Dog Firearms - I figured helping orient people to Baseline and Mill Ave would be better than posting another similar picture. Please support these guys!!! - Guns & Ammo Near Me - Tempe, Arizona

Justin and his crew is super helpful and informative! They have a great selection of firearms and gear at very reasonable prices! I will continue to shop here first before I look elsewhere. read more

Bought a few things from here and they have been great. Transfers are easy and reasonable. Most firearm places are kind of douchy but everyone there has been great. I used to use a different popular place in AZ for transfers but Alpha Dog is my go to now. read more

No effort to help and rude when you call in, and not that much nicer in person. Called in and said they "don't sell" ammunition they clearly have displayed on their website. read more

Stopped in a couple weeks ago looked around- great prices, great customer service! Abe is awesome and super helpful. Ended up winning the raffle I entered! No joke the whole team was just as excited as I was! Awesome experience! Super friendly dudes, killer place. Not your usual gun store! Thanks Abe and Alpha Dog Firearms ! read more

Just got my first firearm here. the guys are cool and helpful, pretty quick in and out, prices are great, what more can you ask for?

DO Not shop here!! Went in to buy first gun. Was put on delay. Employee said I could pay now so when it "come back good" I just pick it up. So I did. Well I got denied. Sooo now I have to pay 25% restock on a firearm I NEVER picked up . They never told me this w would or could happen. Unreasonable and sketchy! Do not trust a company that does this!! read more

Didn't honor their over the phone agreement and wasted my time. I called about some shorty shotgun shells on Saturday, they told me the price, I told them it was $.78 / round online, they offered 5% off and I asked if they could beat the online price if I cleaned them out (18 boxes). They transferred me to someone else who agreed to $.75 / round after a little back and forth. I came to pick up the next day and the guy who made the deal wasn't there and when the check out guy texted him, he said it was a one day only offer lol. And when they called him, he offer 5% off again. Wasted my time and gas money and didn't honor their word. read more

Just came home from there, and had a surprisingly bad experience. Here is the whole list of issues. 1. Had receiver delivered to them, I was never Contacted about it being delivered. Not a deal breaker. Just a minor inconvenience. I've probably done 5-10 transfers with them in the last couple of years, and this was a first. 2. I generally cannot come in on weekdays to shop, so I generally do it on the weekends. I went to pick up the parts, I was told that the fee would be $50, instead of $30 due to " The girl who checks them in not working on the weekends". I explained that it had been delivered earlier in the week, but was told it would still be $50. The person was obviously uninterested in helping, so I left. So, if you want to be disregarded, and have a person blow you off due to not wanting to do paperwork, apparently Alpha dog is the place to go. I'd recommend spending your money else where. read more

Very helpful and available for any and all questions you may have. Great selection of firearms, ammo, and supplies you may need.

I have been coming to this place off and on for a few years. They have grown a lot. It is great to see a Veteran owned kicking butt. I came in yesterday knowing what I wanted. They items were in stock. The service was good and friendly too. Rang me up and I was on my way. I like this place and recommend them. read more

Could not be happier with Alpha Dogs. Needed a lower, a quick call to a gentleman named Jay and I was set up. Paperwork and transfer went seemless as well as having the Silencer shop kiosk made the drive up from Gilbert worth it. Thanks again Jay! read more

Great place to exercise your second amendment, right, Ben took care of me right when I walked in, new apex trigger at a great price. 10/10 customers service! read more

This is the best gun store in Arizona. You won't find better prices or customer service anywhere else! With a large selection available both in-store and online, what more could you ask for? read more

They got shitty ass costumer service... I called to verify the store had a gun in stock they provided me with information it was in stock this n that.... Ben is his name who said I'm starring at it... told him be down in a hour to pick it up he says okay ask for Ben... I drive over an hour n he goes it's sold online sorry... Worst experience at a gun shop waist of time and gas for Big belly Ben to tell me it's sold within an hour... need to step up there services and put something aside if a customer ask about the product!!! read more

I have made direct purchases and three times use them as my FFL to receive/process my purchases. I have always had a great experience at ADF. I stopped going to gun shops in the east valley because so many times, the staff was unwelcoming and rude. ADF has been the anomaly and that's why they received my business and will continue to do so. My huge appreciation to their Team. Vic read more

Employees are shady will tell you anything to make a sale nobody straight forward will not be coming back at all do not advise anybody with a hard working dollar to come here looks are deceiving read more