We were in from out of town and experiencing a car issue. Mike gave us great advice and provided…read moreinsight on next steps to ensure we make it home safe. 10/10 would recommend!

Nice folks - very honest. Definitely understand cars! Will return for our next service needread more

They were very kind in giving some very unpleasant news about my car. Highly recommend themread more

Honest service, helpful and trustworthy. The team worked quickly to finish my vehicle while I was…read morethere on vacation.

The gentlemen at this shop are incredibly pleasant to work with as well as exceptionally…read morereasonable. I had gone on a day trip with my aunt who was visiting from out of state when my car began having issues near Estes, looked up a number of local shops in the area and stumbled upon some great reviews regarding similar situations for Mountain Imports. I called and explained the noise, the gentleman on the phone advised me to come into the shop for a free inspection. Within 30 minutes they had found and resolved the issue. They were very kind, caring, and quick to fix the problem with my vehicle without ever feeling like I was being taken advantage of. I HIGHLY recommend this shop, they clearly know what they are doing and value their customers. Thank you so very much for the fix as well as the piece of mind!

I was in Estes Park for the day while my son was at camp at the YMCA when I noticed oil leaking…read morefrom my 4Runner. I drove into town looking for an auto shop to check if it was safe to drive back to Boulder, and Up Top was the first place I saw--so I pulled in. The owner could not have been kinder. He immediately stopped what he was doing, took the time to look under the car and the hood, and quickly figured out the issue (an O-ring that wasn't sealing properly). I was so appreciative of how willing he was to help on the spot. He even mentioned that some of his customers drive all the way from Colorado Springs to have their cars serviced here--which says a lot! If you're in Estes and need an honest, helpful mechanic, Up Top is absolutely the place to go.

Storm was great. He was almost done for the day and took extra time and care to do thorough job in…read morediagnosing our problem. We believe his conclusions were on point.We are thankful that he did what he did and would highly recommend him to others.

I have always had these guys work on my cars over the years. They have always been straight with me…read moreand only perform work that is necessary. Honest and friendly. I cant say this about most places Ive been to!

Great service. Employees were all very nice. Went here to…read morebuy a new battery for my car. Offer good prices.

Wouldn't even give a round about quote without looking at the car which is understandable so…read moreexplained a little about it. Even after explaining a little bit of the situation to her she told me she didn't want to waste her time or my time with giving a quote because it would take to long. Have called 2 more places since then and explained the samething to them and each gave quotes after about 10-12 minutes. Do not recommend at all.

Adam's the best. He's back full time March 10, 2025. Have all my family's cars serviced by him…read more He fixes and maintains autos right the first time and I don't have to waste precious time constantly going back to other dealers/mechanics who are not as diligent in carrying things out. He truly is a master mechanic. I'm a bit scared to give this review since I'm scared he's going to get flooded with customers, but going to take my chance here, since he has gained my hard earned trust after I've been let down so many times by other mechanic shops and stealer ships servicing centers last couple of years.

Sadly, I had a very poor service experience over the last week that causes me to write this review…read more This is after making many efforts to resolve my concerns with Import Specialists. After having a coolant flow control valve installed and an oil change on my Prius, I was NOT provided a receipt or invoice at checkout from David the service representative due to printer issues in the office. I am one of those owners that keeps all records of service and am very meticulous with maintenance. He agreed to email me the docs but after two days I received nothing. I then called the office to leave a message to inform David to send (or resend). No results. Soon after I received a "courtesy text" from David asking to rate Import's service. I responded letting him know that I had not received my reciept/ invoice. Once again, no response. I recently called and asked to talk to Import's owner hoping to get results. Was told that she was on the line with another customer and would call me back to talk. Still no return call or results. At this point Import Specialists has not provided me a receipt/ invoice and is unwilling to return my calls, texts. I've been a regular customer of Import since I moved into the neighborhood approximately 5 years ago. I have trusted and received service that met my expectations at each service interval. Despite my many efforts for follow up I am disappointed that Import has not met my expectations for reasonable customer service and I can no longer trust the company to continue my vehicle service.

STAY SAFE, STAY AWAY FROM IMPORT SPECIALIST. Beware - the staff at Import Specialist (auto repair)…read moreon LaPorte do not wear masks, even when interacting with the public. I was dropping my car off for an oil change and when I asked about their non-mask wearing they gave me some line like "we don't have to because we all have sports induced asthma". They then laughed at me when, not wanting to touch possible virus spreaders, I tossed them my keys. I left but called them after I got around the corner when I realized I hadn't told them about having the appointment. I asked them to call me when they were done with my car and to please not laugh at me, that I didn't laugh at their lame sports asthma excuse. They then refused to service my car. KEEP YOUR SELVES SAFE - AVOID SUPER SPREADERS LIKE IMPORT SPECIALIST ON LAPORTE AVE!

Worst service I've ever received. Supposedly "fixed" my car and left me stranded with a car that…read morewouldn't accelerate on the highway. Came back after he had already charged me and asked him to look at it and he said he couldn't do anything about it. What a scam. Very disappointed (not to mention left with an unsafe vehicle).

Great service and the cleanest garage I have ever been in! We were in granby for vacation and had…read morea warning light come on, caught mile as he was going to lunch but he got his little machine out and allayed our fears, it being an O2 something or other. Mike, owner and mechanic, I believe, got me in for a quick oil change next morning- was right on time! Enjoyed a tea and bagel at the local bakery while waiting. Overall great experience, would recommend for anyone in the area!