We were on vacation 1800 miles away from home when our steering started acting sluggish and making…read morefunny sounds. We swung by Alpine and talked to Nate -- he told us that unfortunately he had jobs booked solid for 3 days. But he kindly came outside to check on our car. Within 5 minutes he had diagnosed the problem -- a leaky power steering pump. He then topped off our power steering fluid (which was low due to the leak) and gave us some advice for checking it on our way home -- all for free. This is the kind of ethical repair shop that you want to be doing business with.

My husband had an appointment today at 9AM for an oil change. When he arrived at 8:45, the place…read morewas locked up tight and nobody was there. He waited until 9:10 and called multiple times to leave a voicemail - nobody showed up and it's now 2 hours later and we havent heard a word. We made an appt at another local business who was glad to help us out. We're on vacation here from Iowa, this was not a good experience.

We were in from out of town and experiencing a car issue. Mike gave us great advice and provided…read moreinsight on next steps to ensure we make it home safe. 10/10 would recommend!

Nice folks - very honest. Definitely understand cars! Will return for our next service needread more

I was in Estes Park for the day while my son was at camp at the YMCA when I noticed oil leaking…read morefrom my 4Runner. I drove into town looking for an auto shop to check if it was safe to drive back to Boulder, and Up Top was the first place I saw--so I pulled in. The owner could not have been kinder. He immediately stopped what he was doing, took the time to look under the car and the hood, and quickly figured out the issue (an O-ring that wasn't sealing properly). I was so appreciative of how willing he was to help on the spot. He even mentioned that some of his customers drive all the way from Colorado Springs to have their cars serviced here--which says a lot! If you're in Estes and need an honest, helpful mechanic, Up Top is absolutely the place to go.

Storm was great. He was almost done for the day and took extra time and care to do thorough job in…read morediagnosing our problem. We believe his conclusions were on point.We are thankful that he did what he did and would highly recommend him to others.

They were very kind in giving some very unpleasant news about my car. Highly recommend themread more

Honest service, helpful and trustworthy. The team worked quickly to finish my vehicle while I was…read morethere on vacation.

We had a fantastic experience with this company. Our truck battery went down while on Vrain in…read moretraffic. They had a truck there in less than 5 minutes and got it back to their garage and we were driving out with a new battery in less than an hour. Super friendly and professional!

Bob's Towing Saved The Day. We have a prefab 8'x12' shed that needed relocation…read more Muhammad came out on a Sunday with his Brother-in-law and they wenched it up onto their flatbed truck. This wasn't an easy job as sheds don't have wheels. However, they were very patient and charged a very fair price. Thank you for the good job. Brian and Jeannie

Sadly, I had a very poor service experience over the last week that causes me to write this review…read more This is after making many efforts to resolve my concerns with Import Specialists. After having a coolant flow control valve installed and an oil change on my Prius, I was NOT provided a receipt or invoice at checkout from David the service representative due to printer issues in the office. I am one of those owners that keeps all records of service and am very meticulous with maintenance. He agreed to email me the docs but after two days I received nothing. I then called the office to leave a message to inform David to send (or resend). No results. Soon after I received a "courtesy text" from David asking to rate Import's service. I responded letting him know that I had not received my reciept/ invoice. Once again, no response. I recently called and asked to talk to Import's owner hoping to get results. Was told that she was on the line with another customer and would call me back to talk. Still no return call or results. At this point Import Specialists has not provided me a receipt/ invoice and is unwilling to return my calls, texts. I've been a regular customer of Import since I moved into the neighborhood approximately 5 years ago. I have trusted and received service that met my expectations at each service interval. Despite my many efforts for follow up I am disappointed that Import has not met my expectations for reasonable customer service and I can no longer trust the company to continue my vehicle service.

STAY SAFE, STAY AWAY FROM IMPORT SPECIALIST. Beware - the staff at Import Specialist (auto repair)…read moreon LaPorte do not wear masks, even when interacting with the public. I was dropping my car off for an oil change and when I asked about their non-mask wearing they gave me some line like "we don't have to because we all have sports induced asthma". They then laughed at me when, not wanting to touch possible virus spreaders, I tossed them my keys. I left but called them after I got around the corner when I realized I hadn't told them about having the appointment. I asked them to call me when they were done with my car and to please not laugh at me, that I didn't laugh at their lame sports asthma excuse. They then refused to service my car. KEEP YOUR SELVES SAFE - AVOID SUPER SPREADERS LIKE IMPORT SPECIALIST ON LAPORTE AVE!

They arrived from a AAA call and towed my car to the chosen repair shop. Service was good. You…read moreshould be aware that the driver showed up wearing a maga hat and defended it when called in to question as disrespectful to the majority of the state they served. Your choice.

Joey and Lucas saved the day when I had a flat tire during Colorado's spring snowstorm. They…read moreshowed up quickly, inspected my spare, and put it on so I could get to the tire shop. They were both very nice and careful with my car. I was grateful to be able to get my tire repaired before the shop closed. Thank you!!

Great service. Employees were all very nice. Went here to…read morebuy a new battery for my car. Offer good prices.

They worked on my 2008 Toyota tundra. Cannot say enough good things about these guys while it cost…read morea little bit more. They looked at every little detail and fixed everything in a timely manner. They were priced reasonable. The best part was their communication and tell me what was going on . It's hard to find a good mechanic these days and these guys delivered. Great people to work with highly recommended. I'll be taking my truck and cars here in the future..