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    Alpine Environmental Services

    4.9 (8 reviews)
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    Envirotek - Team Envirotek

    Envirotek

    (18 reviews)

    The last thing I expected, when having to order septic tank service, was to walk away with such a…read morepositive experience. Their motto, "We are the happy people doing the "crappy" work!" rings 100% true. Through both the inspection estimate and work done, Brian, the Envirotek tech, always had a smile on his face and a positive, can-do attitude. He was consistently helpful and friendly as he answered all of my many, many (new to having a septic tank) questions, and was happy to answer more, if needed. Having already approved the estimate, we were prepared to pay that amount, if not more. To our surprise, the invoice we received was one-third of the estimate, which I can only attribute to their efficiency and honesty. The value of their company is displayed through the thoroughness of their work. Their love for their customers is shown through the positive attitude they bring to the job. Their integrity is shown through the honest approach through which they do business. Envirotek has earned my future business and my highest recommendation.

    I started with this guy when he first began. Seemed like a nice enough guy who seemed to know what…read morehe was doing. Used for a few minor tasks and then used him once for emptying the tanks. At the time, he said he had a small truck, which he did, and that he would have to make two trips. I knew that meant it would cost more, but, I thought I could help out a new guy. Then it all changed: I called after he'd built his new store to repeat one of those minor tasks, and he tried to charge me $300 for a job he'd done before for $25. Then I noticed he bought new trucks, both of them small. So, the small truck excuse is just a scam to charge unknowing or kind people twice what it should cost to pump out. Not only will this guy over charge for anything he might offer to do, it will be far in excess of what the competitors will charge, and you'll only get mediocre results. Stay away from Envirotek

    Cascade Septic Pumping

    Cascade Septic Pumping

    (20 reviews)

    This review is solely towards the lack of customer service from the front office. We did not end up…read moreusing Cascade Septic because of the situation written below. I called to schedule a pumping and inspection for my septic for my house that was being sold. The lady I spoke to scheduled us for both services for the second week of January. She even sent a text confirming the type of appointment and date. Fast forward, I called the day prior to our appointment to find out the time they would arrive and she somehow said she was under the impression we didn't need a pumping. I told her that is not the case and that I told her what was needed when we scheduled the appointment. Instead of her apologizing for her error, she proceeded to tell me what the buyers of my house want. Stating they don't need to be there for the pumping just the inspection. This is not the case. Working in real estate, I don't need real estate advice from a scheduling lady at a septic company. She tried to say they will schedule the inspection and pumping on different days. I told her that doesn't work as we are closing on the house very soon. We chose to go with a different company mostly because of her response and no apology for her scheduling error. Even when I called back to cancel the appointment, she continued to try to be combative about her error. Everyone makes mistakes and a simple apology and possibly moving appointments around to accommodate us would have gone a long way. Attached is the confirmation text she sent.

    These guys were responsive, honest, and caring. My Mother-in-law was having septic issues. The…read moretanks didn't need pumping and Cascade wasted no time getting out there to sort us out when everybody was calling plumbers and septic folk because of the crazy Winter weather in Tulalip. Strongly recommended! Even after they'd completed all of their work, they checked in by text to make sure we were doing OK. I am impressed.

    Alpine Environmental Services - septicservices - Updated July 2026

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