My initial review was a one star. I called and spoke with Tabitha about getting my septic system pumped. They scheduled me for January 8th. The employee they sent out pumped my system and told me that another employee would need to come out and do a diagnostic appointment. He also pulled out all the floats from the last tank. He put those floats back in the tank unattached to anything so all float to the top of the effluent. He also warned that I would only have around thirty days to use my system. I did not understand at the time the float system and his time frame. I spoke with Tabitha about scheduling this diagnostic appointment. She stated they wouldn't have time until the 30th. I explained I would need another afternoon appointment as I work during the day. She said that would be no problem. I received a phone call and voicemail from Tabitha on January 29th at 2pm stating her tech was is my driveway waiting with all the replacement parts. This was odd as I was told it was a diagnostic appointment. I received a second voicemail on January 30th at 3 pm, stating they wouldn't have time not be able to come out until late the next week. I have since done research into my As Built. Klein Septic knew the problem and exacerbated it by removing the floats from the pvc pipe. They then contacted the county health department stating my pump is non operational on January 14th. It's been so long now I will need to have my system pumped again just to fix the floats and see what other problems were created by Klein's initial visit. I will also need to work with the county to get this bogus report removed from my property. At this point I feel Klein is dragging their feet to enhance profit by needing to pump the system to undo the floats from damage and charge for any extra services and products as much as possible. UPDATE!!! Five stars!!! Ken from Klein came out immediately and rectified the entire situation. Fixed the floats, explained my entire septic system and what had occurred. He said the report to county would be changed as well. Just a super knowledgeable person! Answered all of our questions and had a very positive attitude. Fabulous fabulous fabulous read more

After a visit by a disreputable septic outfit who had screwed me years ago and had changed their name, I contacted Klein at the recommendation of another trusted outfit whom I had used for years (they were not available). Super fast service. The other outfit told me I had to contact a septic designer to get the job done. They also told me I needed a new drainfield!! Ripoff. Klein fixed the problem (a broken pipe) in an hour. The charge was very reasonable. I'll have them come out and clean my laterals in the coming months. These guys are GREAT! You can't go wrong. read more

This is the second time I used this company's service. They are reasonably priced,knowledgeable, efficient,and caring company. They did not ask me to leave a review. I am so impressed with this company and their quality of service. It is hard to find people and businesses who are so kind and knowledgeable and upfront with their prices and services. Thank you ! read more

Klien septic is the only company we trust with slightly complicated septic system. They are professional, dependable and always go the extra mile. read more

If you want great service for a smelly problem, you can't get better service than from Klein Services. We had not serviced our tank for over 35+ years and "boy" did it need it! Dave was positive, friendly, hard working and informative. He even snaked out our incoming sewer line into the tank, all at the quoted price. This kind of service is very hard to find. He recommended that we install a filter (not done at the time in the 1980ish install) and we scheduled a follow up service. In the 9 days elapsing, our drain field located on a flood plane, absorbed 2" of rain. Our water table came up and filled our tank making the filter uninstall able. Ken, the crew member assigned, didn't walk away, but proceeded to dig several inspection holes to check the drain field. He explained what was happening and our options. At NO CHARGE ! We want to recommend this company HIGHER than 5 , just "to the moon". Tabitha on the Phone is a real "jewel". The whole Company is Awesome and ALWAYS our choice for any work in the future!!!!!! read more

I cannot express how happy we are with Klein Septic! We've had ongoing issues with flooding from our septic, with several different diagnoses from septic companies and plumbers. Ken from Klein Septic responded immediately to our call for help and approached the troubleshooting in a logical and methodical way to identify numerous problems in the system. Ken and his team attacked every issue to eliminate them all completely and our septic system is in top working condition. The fees were extremely reasonable and a fraction of the cost we were quoted in the past. We would highly recommend Klein Septic to anyone. read more

Today we had Klein Septic come pump our septic tank. They were prompt, polite and efficient. Their exceptional service is something we are grateful for and want to encourage others to call Klein Septic for your septic service needs! Guaranteed we will have them return in the future! Klein Septic Service Arlington, WA I gave them 5 stars. I would give them 10 if I could! read more

We just had our septic system inspected and pumped. The owner came out to do the work himself and I'm certain he's the most honest guy I've ever met. Very pleased with their service! Highly recommend this company and their prices can't be beat! read more

It had been 3 years since we had our septic system pumped so we wanted to find a company to come out and take care of it for us. We did an inspection ourselves and it needed to be pumped. Our last experience with a local competitor ran us almost $1000! I called and talked to the wonderful receptionist (thinking during the quarantine we will be lucky to find someone who can come soon). She was able to get us scheduled in 1.5 days! The men arrived early and were so helpful! They got right to work and were able to educate us on how we can help our septic system last longer. They took care of everything the pumping, sock rinsing, and jetting the line for half the cost of what we paid before. I have already referred multiple friends to use them when needed and we will be lifetime customers. Thank you!!! read more

I hired Klein to pumped the septic tanks a my duplex. After inspecting one of the tanks, Klein told me that I wouldn't need to pump that tank for at least 2 more years. I really appreciate their honesty and integrity. I would have never known the difference if they had pumped both tanks but due to this honest employee, I saved a lot of money. They not only provide great service for a reasonable price, but are also honest and ethical. I highly recommend Klein and will call them again when my tank needs to be pumped. read more

It's never a good time when you have to call to have your septic tank pumped, but Klein made a bad situation the best it could be. The lady in the office was so friendly and helpful. The driver was exceptional and friendly and helpful and took care of our problem right away. I highly recommend this company to help you out! read more