This review is solely towards the lack of customer service from the front office. We did not end up…read moreusing Cascade Septic because of the situation written below. I called to schedule a pumping and inspection for my septic for my house that was being sold. The lady I spoke to scheduled us for both services for the second week of January. She even sent a text confirming the type of appointment and date. Fast forward, I called the day prior to our appointment to find out the time they would arrive and she somehow said she was under the impression we didn't need a pumping. I told her that is not the case and that I told her what was needed when we scheduled the appointment. Instead of her apologizing for her error, she proceeded to tell me what the buyers of my house want. Stating they don't need to be there for the pumping just the inspection. This is not the case. Working in real estate, I don't need real estate advice from a scheduling lady at a septic company. She tried to say they will schedule the inspection and pumping on different days. I told her that doesn't work as we are closing on the house very soon. We chose to go with a different company mostly because of her response and no apology for her scheduling error. Even when I called back to cancel the appointment, she continued to try to be combative about her error. Everyone makes mistakes and a simple apology and possibly moving appointments around to accommodate us would have gone a long way. Attached is the confirmation text she sent.

These guys were responsive, honest, and caring. My Mother-in-law was having septic issues. The…read moretanks didn't need pumping and Cascade wasted no time getting out there to sort us out when everybody was calling plumbers and septic folk because of the crazy Winter weather in Tulalip. Strongly recommended! Even after they'd completed all of their work, they checked in by text to make sure we were doing OK. I am impressed.

Beau came over and did an awesome job pumping out my septic tank. Awesome guy to work with…read more Highly recommend him and very reasonably priced.

Quick response, good price right up front. Great service all the way through…read more Absolutely recommend

I highly recommend Anthony and the team of Septic Response for their care and timeliness…read more We had the Septic alarm going off on a weekend. I found them on help and contacted them. Anthony called back shortly and gave me some recommended next steps. He kept me in the loop to assure me of what to expect. His crew came by in a couple of days to find an issue with the pump. They replaced it promptly. We also had them flush the drain field piping. Subsequently, we had a circuit breaker issue. They gave me a reference to an electrician, and we got that fixed shortly. The key thing that stood out throughout my experience is the care Anthony showed toward the problem. I valued that care the most. That was A+.

Septic Response saved the day when water was geysering in our yard this February. Our old company…read more(who we were under a maintenance contract with!) completely missed a clogged filter just a month before. Septic Response came out fast, fixed it right, and took the time to explain everything--something the other company never did. And not to mention great pricing, Super professional, honest, and helpful. We've officially switched our business to them. Highly recommend!

I cannot express my gratitude enough for Pavel and his team…read more We are first time homeowners with a septic system. Unfortunately, our system failed at the worst time. I had been laid off in the spring due to no fault of my own and was out of work for 4 months. I was slated to start my new job in a few weeks and was leaving for a preplanned trip in 4 days... I found Earthwork Solutions through Angie's List and am so so grateful I did. He didn't charge me to come out same day and take a look at our situation. He was realistic and patient with us as our knowledge of septic systems was very much lacking. I explained we were feeling financially strained due to the job loss and I was worried about repairs happening when I wouldn't be home. He was very understanding and keep us in the loop during the repairs. Pavel and his team went above and beyond for us. There is a large shed, built by a previous homeowner, where it absolutely shouldn't be and instead of forcing us to pay even more to demo it/move it his team literally dug underneath it, saving us hundreds of dollars if not more. The crews were kind to us and didn't mind that our young children were always curious and wanted to see what they were doing. They cleaned up afterwards and were very clearly committed to doing a great job as quickly and non-invasively as possible. I will be only turning to this company for any and all of our septic & plumbing needs going forward. If you are unsure who to hire I strongly encourage you to contact Earthwork Solutions

Guys are amazing! The fella's in the field were very professional and dressed very nicely which you…read moredo not see as much anymore. The gentleman in the office were great and answered all my questions no matter how dumb they may have been. I never leave reviews but wanted to make sure I did for these guys they really went the extra mile.

I had my septic system pumped and inspected, and was glad to have chosen All County Septic…read moreServices. Ken explained everything to me as it was getting inspected in a manner that was easy to understand. The good and the bad. The previous company that pumped and "inspected" the system didn't do a thorough job. Ken immediately noticed some deficiencies and was able to fix them on the spot. It was reassuring to know that his complete and thorough inspection of the system was going to ensure that it was in complete working order, and that the job was going to be done right. It can be difficult to find someone that wants to do the job right the first time instead of "get in, get out", but Ken is the epitome of a great worker. If you want the job done the first time, and know it is done right, he is the man you want.

Fantastic professional. Was able to provide me a ton of advice over the phone and saved me a…read moreservice call.

We have been clients of Dennis of Alpine Environmental Services for 25 Plus years. Dennis exudes…read morehonesty, integrity, reliability, professionalism, knowledge plus he is a genuine human being! He is on schedule and if a situation arises that would cause a delay he communicates the delay and reschedule. Highly recommend Dennis and his crew. Trucks are well maintained. He will not sell a service to up a sale. Dennis is trustworthy.

we have used Alpine for years and Dennis has been wonderful! Trustworthy, very knowledgeable,…read morequality work, on time and always thorough! we highly recommend!

We have five homes which three of them have septic system. Two on Camano Island and one in…read moreArlington. They are super helpful when calling and asking questions. We had our brand new house in Arlington septic system pumped right before having it listed for sale. It only costed $750 to have it pumped out and took about an hour or so. Riley is the technician that came out to pump our septic and he's the one that came out to our Camano Property. Super nice guy that knows his septic systems. I thought he was from Hawaii when I first saw him. Unfortunately he's from California The girls that work in the office are funny to talk with. I got one of them laughing a few times. I refer Greenworks to everyone

Wow! Such a great experience. This is a stand up company doing great work with fair pricing! Theo…read morecame out to my house was an awesome communicator, kind and knowledgeable!! I wouldn't use anyone else. Thank You Greenworks for the great service !!