Nice group of people to work with. I was a little confused at first, but they answered my…read morequestions and I was totally able to understand.

We needed to get our septic tank pumped out fast. Septic Solutions came to our rescue and squeezed…read moreus into their schedule and took great care of us. Slavic, the pump operator was very professional and just a genuinely good guy! Ill definitely use them next time.

Eduardo was great! I was a little skeptical at first since he doesn't have a website and I had to…read morereach out through Yelp, but after seeing his reviews I gave him a shot, and I'm really glad I did. He was very responsive, communicated his ETA clearly, and is obviously very knowledgeable about septic systems. He explained everything in simple terms and didn't make me feel overwhelmed. Pricing was similar to other companies I've used, but I got way more value from the service. My experience with Eduardo (Septico) was completely different from a previous company I hired, who made me feel judged instead of actually helping. Eduardo showed up with the intent to diagnose and fix the issue, and even handles repairs, which was a big plus. Highly recommend! He's honest, knowledgeable, and easy to work with.

Prompt response, reasonable quote. I haven't used the service yet, the initial contact was very goodread more

Great phone service. Excellent price quote…read more Arrived early, texted first to confirm. Provided alternative options, saved me money. Andrea did a great job, super happy with the service.

Honest guys, don't overcharge and gave me a ton of info on things I can do myself to save some…read moremoney. Will definitely continue to use and wholeheartedly recommend. They also offer military and senior discounts if that applies for you.

Beau came over and did an awesome job pumping out my septic tank. Awesome guy to work with…read more Highly recommend him and very reasonably priced.

Quick response, good price right up front. Great service all the way through…read more Absolutely recommend

Last week, our septic alarm system went off in the middle of the night. We called Ace Acme for…read morehelp. They came out the next day and found the cause of the problem and pumped the tank. The repairs were done the following day. Their service was fast and efficient, and they left the area clean and tidy. We've used their services for many years at our previous home and will continue to do so.

My first exposure for a septic pump with Beau went very well…read more My second a year later with Dan who they said would come with a camera to determine if my septic and drainfield were salvageable went great untilDans arms were just a little to short to reach into the pipe to give me the report after videotaping. Cost $325 and I specifically asked exactly what would be done and camera was a selling point in making me hire them He told me he'd have to bring digging equipment so he'd be lower to the opening but that way even though another $630 in addition I'd know for sure if I was looking at a Repsir or a $20k plus new septic system He dug the hole lower - got his arm in the right place and THE CAMERA DIDNT WORK! He called the office and told them it had worked the day before but not this time so I paid an extra $600 plus to watch his machine dig the hole a little deeper. I contacted the office and got no response to my email. I waited a week and wrote again and they told me the camera was a "courtesy". I said that's not true that was why I paid almost s $1000 instead of the initial $325 and asked for a partial refund or a courtesy pump at a later time. They refused! Ones reputation and honesty are important and to lie and say camera was s courtesy is phony as THAT WAS THE SOLE REASON FOR HIS REPEAT CALL TO COME BACK AND VIDEO TAPE I don't know what recourse I have but when I get back into town I will be making a small claims suit against them.

This review is solely towards the lack of customer service from the front office. We did not end up…read moreusing Cascade Septic because of the situation written below. I called to schedule a pumping and inspection for my septic for my house that was being sold. The lady I spoke to scheduled us for both services for the second week of January. She even sent a text confirming the type of appointment and date. Fast forward, I called the day prior to our appointment to find out the time they would arrive and she somehow said she was under the impression we didn't need a pumping. I told her that is not the case and that I told her what was needed when we scheduled the appointment. Instead of her apologizing for her error, she proceeded to tell me what the buyers of my house want. Stating they don't need to be there for the pumping just the inspection. This is not the case. Working in real estate, I don't need real estate advice from a scheduling lady at a septic company. She tried to say they will schedule the inspection and pumping on different days. I told her that doesn't work as we are closing on the house very soon. We chose to go with a different company mostly because of her response and no apology for her scheduling error. Even when I called back to cancel the appointment, she continued to try to be combative about her error. Everyone makes mistakes and a simple apology and possibly moving appointments around to accommodate us would have gone a long way. Attached is the confirmation text she sent.

These guys were responsive, honest, and caring. My Mother-in-law was having septic issues. The…read moretanks didn't need pumping and Cascade wasted no time getting out there to sort us out when everybody was calling plumbers and septic folk because of the crazy Winter weather in Tulalip. Strongly recommended! Even after they'd completed all of their work, they checked in by text to make sure we were doing OK. I am impressed.

They are a great family owned business. Always knowledgeable and professional. This is the only…read morecompany I will use.

It has been 4 years since our system was pumped and with a family of 5 I thought it was about time…read more Hills Septic showed up and evaluated our system and said everything looked great and we did not need the tank pumped. They could have easily pumped our system and charged us without our knowing any different. Instead they were honest and earned a customer for life! Thank you

Why can I only select 5 stars? Just doesn't seem quite enough. My experience with All Septic…read moreService / E & D Excavating, Inc. was nothing short of amazing. Sewer water was backing up into the house so "next week" was NOT an option. I called and explained the situation and they said "how about first thing in the morning". Sure.. that would be great. Sure enough, they were there first thing in the morning as promised. This is when it got interesting. Instead of just pumping the tank and then saying "your tank is empty, but you still have a problem", he checked the situation out and actually fixed the problem - a plug in the main pipe under the house. He checked the contents of the tank and said it does not need to be pumped if I did not want to do that. Well, okay, sure, I don't care to pay for a pump out when it is not needed. Without going into all of the details - he was very considerate, checked the entire system out, made recommendations that benefited me, and quickly fixed the problem. Could not possibly be happier. Anyone looking for septic service in the Everett / Arlington area - be very careful! Some years ago a big company came in and bought up most of the local companies. They kept the names so you think you are getting competition - not the case! I know of 2 companies that will give you personalized service by someone that actually cares about you - All Septic Service (listed here) and Hills Septic Service. I personally would not use any other septic company in the area.