Lookno further! In addition to being knowledgable and…read moreskilled in his profession, Weston is also a genuinely kind and caring person: above all else, he truly wants to help the people who present him with their ailing, broken, dysfunctional computers. I am one of "those" people. From the moment that I walked into new Age Computers and met Weston, I just knew that I had come to the right place. Following 2 days of struggling, hour after hour, to dig into the problem I was having, all I had to show for it was a deeper hole!! I came over to his shop, gave him an overview of my problem and left; he called me the next morning to tell me all was well and to come in and pick it up. He charged far less than I expected and it has worked flawlessly for the last 4-5 weeks since I got it back. Given my record of crashing computers, I least I now know where to go the next time and won't waste my time attempting to 'do kit myself!!

We took my PC to Weston because of a malware issue and to clean up accumulated junk. This was our…read moresecond visit. Weston did all the clean up I needed. But when we got it home we needed help reinstalling my email and audio inputs. Weston helped me and my daughter remotely and got it all re-installed. Neither myself nor my daughter are very computer savvy. Weston's after service customer support is great. I'd give him a 5star+ rating., "The icing on the cake" is his low prices. I'll bet he is the lowest in town.

I'm really glad I found Derrell, he's a no‑nonsense guy with real integrity. My lab machine had…read moredied, and with my busy schedule I just didn't have the time to troubleshoot it myself. I first took it to a shop in Alpine, paid $300, and they claimed it was fixed... but it wouldn't even boot when I got it back. Then I shipped it to another place out of state, and they insisted it was bad RAM or a bad motherboard, also wrong. After spending way too much money on 2 different shops, Derrell diagnosed the issue in less than a day. He gave me the exact part number to order from Amazon, didn't make a dime off it, and once it arrived (shipped straight to him), he had the machine up and running exactly when he said he would. I'll definitely be using his services again whenever I need help. Couldn't be happier!

I brought a cracked screen iPad and two laptops that needed repairs. Darrell was professional,…read moreknowledgeable and his services were well priced. I also appreciated his hours of operation and ease off dropping off and pick up. Finally, he gave some great advice about one of my laptops and I'll definitely be back with my repair needs.

Since ditching my infernal Dell PC many years ago, I've owned two Mac Book Pros and have had mostly…read moregood service interactions with Apple Support online and with the techs at the Apple Store's Genius Bar. But I've found that whenever I buy a new Mac there are setup and other issues that require an in-house visit. You'd think there would be a healthy cottage industry of techs servicing the multitudes of people who weren't born and raised in the high-tech era and instead have had to adapt to its constantly evolving complexities and terminology. Unfortunately, knowledgeable, reputable, reliable, patient Apple techs who make house calls are hard to find, and I've had mixed experiences with them. Recently, I bought a Mac Book Air and after searching every available resource I was about to give up trying to find the right in-home service tech when I read a promising post on NextDoor about Drew S. Sager Tech Support. Drew returned my call in a timely manner and came by a couple of days later. He solved some issues that I'd been dealing with seemingly forever (one of which the techs at both Apple Support and the Genius Bar insisted I wasn't having), easily got me past setup obstacles, installed a couple of new peripherals, and even got my wife squared away on her new iPad -- and was good natured and patient the whole time. I feel that I've finally found "The Guy" and can highly recommend him.

For excellence in home tech support, I highly recommend Drew Sager with Sager Tech Support. Drew…read morewas able to restore my Microsoft Outlook, which suffered an unknown failure and was preventing me from accessing my personal email. After hours of futile troubleshooting on my own, and after being blanked on a scheduled remote troubleshoot (Joey, Protech Computer), Drew paid a home visit, and worked some serious tech magic to restore Outlook and synch to my iCloud email. For expert, on-time, flexible, and professional service, I'm keeping Drew on speed-dial and recommend him to anyone with home technology needs.

I highly recommend On-Site Techs for any of your computer service needs…read more I needed to transfer data from my old laptop to a new laptop so that I could function at work without down time. I searched online for Tech Support in San Diego and then contacted several firms. Some were not responding to voice mail messages and, when we eventually spoke, had high rates and long lead times before a tech could be sent to my office. John Airy of On-Site Techs returned my call almost immediately, has reasonable rates and could see me the next day. Once John assessed the time for transfer of data from computer to computer, he recommended saving time by taking the two laptops to his location to complete the data transfer. He then was willing to return on a holiday to adjust the views on the new computer to my familiarity so that I could function for the next work day. John is extremely knowledgeable, proficient and efficient. He communicated well to explain how views could be adjusted and he made good suggestions without tying to upsell programs. He has an excellent professional manner. I intend to retain the services of On-Site Techs as my local source for any of my computer issues. John is simply outstanding for his business performances.

Yes, John did a good job and got my printer working. I would have him back. He was professional.read more

I've been using We Know Best for years. They have always been able to solve the problems with my…read morecomputers, efficiency, quickly and at a reasonable price.

My PC had a heat issues and had stopped running dependably. Alec took care of me and went the extra…read moremile to get it up and working FAST. My go to guys for computer services.

Of course, like most, I discovered Todd through a referral. To me, trust is #1 when using a…read morecompany. I'm sure you'll find that Todd is a very trustworthy guy. He was able to fix my Mac computer in a timely manner for a very reasonable cost. I wouldn't hesitate recommending Todd to anyone needing a technical expert, no matter how big or small the job. As long as I have a computer, Todd is my IT guy! No more Geek Squad...no more searching the internet for someone to fix my stuff. Thanks Todd....it was a pleasure doing business with you.

Well, where do I start?!? A few months back, I won a contest put on by TCS - a maintenance &…read moreservice package for any 2 computers I own. About a week ago my laptop wouldn't let me log-in, along with a couple other problems that had been building up. So....... I brought my laptop in to TCS praying for a miracle, and that the repairs would cost less than $180..... OMG! The staff, Mr. & Mrs. Tolson along with their son Thomas, made me feel like one of the family! They listened to all the problems I was experiencing, walked me through the very short paperwork process, and gave me a fair estimate on the time it would take to fix any potential problems. Long story short - two days later I'm picking up my laptop (which is working better than before)!!! Oh, the cost you ask? Most of all the work/repairs were covered in my service package that I won! Not to brag, but I will - I walked out of TCS VERY happy with my now-working-again laptop and paid less than $60!!!!! Tip from me: if you need repair work or any other Computer/Server/Network services - CALL TCS FIRST!!! AND........ Invest in TCS's maintenance & service packages!!!! Because when something goes wrong, and it WILL, you'll have piece-of-mind knowing that you're covered! You have insurance on your car, home, health & life...... Doesn't it make sense to have some sort of plan that protects the computers/laptops/tablets that you use EVERYDAY???

So happy to have found this company. I searched for months to get a technician for my old school HP…read morecolor laser printer ~10 years old. And finally found a place that was rather close and responsive. After a welcoming call from to the agent, they said a technician would come out the next day. Steve shows up this morning and I told him what had happened with duplex printing. Instead of telling me I need some expensive parts to repair it. Found that the movers must have jostled the rollers loose. We found the parts behind the desk, he put it together in less than 5 minutes and was out the door. Couldn't be happier and more pleased. It is great to see that there are still companies that operate with integrity around here. Will definitely use their services again and spread the good word.

We can not say enough good things about Sharron and Steve. Our vintage plotter has been an asset…read moreto us and recently needed servicing. It is always a gamble finding the right place but in this case, by luck, we nailed it. Sharron took care of us immediately and Steve was so patient, professional and thorough. And as a bonus, our plotter looks brand new. It was not even this clean when we bought it a million years ago. If you need help, these are your people. 10 stars!

I broke my laptop handrest. Shopped around. I purchased the parts to replace. Robert was by far the…read moremost affordable business. Dropped off the laptop and parts. Was ready the next day. The drop off place is his home which means savings for you. Overall, great deal.

My pc crashed and I didn't want to pay hundreds to fix an old computer whereas I could just buy a…read morenew one or working used one. My files were recovered, system upgraded, and running smoothly. Their prices are extremely reasonable. Also, very knowledgeable and friendly