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    Free Range Cycles

    4.3 (70 reviews)
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    Fenders installed at Free Range on my vintage Bridgestone XO-2

    Stellar for new stuff and maintenance! They take care of my bikes, and overall this shop always provides great service, quality parts, and solid advice. You can tell the people here really care. Huge shout out to my guy Luke--the most dependable fender wrangler in the PNW

    Sophia Y.

    Went in to get my flat tire fixed. It was an excellent experience that was super fast and efficient. I especially love that the shop is owned by a woman - I believe my bike was fixed by Shawna (the owner) who was so lovely, knowledgeable, and kind. Great to be able to support a local woman owned business; happy to take my bike in any time to free range cycles!

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    Ask the Community - Free Range Cycles

    Review Highlights - Free Range Cycles

    Shawna was able to take a look at my bike right away, and solve the problem, to get me back riding again.

    Mentioned in 7 reviews

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    Montlake Bicycle Shop

    Montlake Bicycle Shop

    4.5
    (169 reviews)
    $$

    I'm just getting back into bike commuting, and I've been very happy with my experience at Montlake…read moreBike Shop. They've been very patient with my questions, and have had a really quick turnaround time with service. I will continue to recommend them to my friends.

    UPDATE: After posting this review, it somehow got worse. On a later visit, an employee -- who I…read moreunderstand may be a part-owner -- confronted me about the review, followed me out of the store, and called me a "chicken shit" on my way out, blaming me yet again for the entire situation. I'll let that speak for itself. A business that responds to honest, factual feedback by chasing a paying customer out the door and throwing insults has told you everything you need to know about how it treats people. This update wasn't something I went looking for -- it just confirms the exact pattern I described above. REVIEW: I'll stick to the facts. I spent over $6,000 at this shop -- and apparently that doesn't buy you even baseline customer service. I bought my bike here, and after a front wheel/tire failure caused a crash, I went through a Giant warranty claim with Montlake. The product side eventually got resolved, but dealing with them was frustrating from start to finish -- and the real problem wasn't the logistics, it was the attitude. From the beginning, I got the clear sense the shop saw me as an inconvenience rather than a customer. Communication was poor across essentially everyone I dealt with: no timely updates, no callbacks, no straight answers, and I was the one chasing them at every step. More than the delays, it was the tone -- dismissive, condescending, and openly impatient any time I asked a reasonable question about my own bike. One phone call summed up the whole experience. A staff member told me to "chill out dude, you got a new bike even though it was your fault you crashed it," and to stop "beating a dead horse." Talked down to, blamed, and brushed off in a single call. It's also just wrong -- it reflects a basic misunderstanding of how Giant's warranty and crash-replacement programs actually work. I don't expect a shop to agree with me on everything, but I do expect basic respect -- especially as a customer who put thousands of dollars into this place. The product issue got sorted out eventually; the attitude is why I won't be back, and why I'd point other riders elsewhere.

    Alki Bike and Board

    Alki Bike and Board

    4.2
    (90 reviews)
    $$

    If you have a normal bike, I'm sure Alki Bike and Board Shop can handle it…read more If you have a mildly complicated bike, definitely go there. If, however, you have a questionably overpowered long-tail cargo bike running a custom Bafang BBSHD mid-drive setup that may or may not have been engineered during a caffeine-fueled "more capability and power is always a good idea" phase... these are your people. I rolled in with what can only be described as a mechanical riddle wrapped in an enigma of wiring harnesses and torque sensors. My Bafang BBSHD setup had become inhabited by a small tribe of mean spirited electrical gremlins. I'm capable with bike mechanics, but this had gotten over my head - I was bracing for a massive bill (maybe significant part replacements). Instead, the team at Alki Bike & Board just... handled it. Calmly. Confidently. No drama. No upsell. Just pure competence. The bill was less than 1/10 what I had expected. This crew is overseen by a guy called Dayton - I'm not sure if he is more Thor or Hercules. On one hand, he seems like he could summon lightning directly into a mid-drive motor. On the other hand, he has the calm, slightly amused strength of someone who has already defeated twelve labors involving stripped bolts and cross-threaded bottom brackets. Either way, the man is operating on a different plane. He diagnosed the issues quickly, explained everything in plain English (instead of "mystical bike wizard dialect"), and fixed the whole situation for a small fraction of what I was mentally preparing to pay. I didn't believe him when he told me. Bottom line: Extremely knowledgeable Honest pricing No ego, no attitude Dayton = certified bike demi-god If you are near West Seattle and your bike needs anything beyond a gentle pat on the saddle, this is the spot. 10/10. Will bring my mechanical chaos machine back henceforth!

    I was leaving for a camping trip when I noticed my bike was not shifting correctly, I brought it in…read moreand they quickly diagnosed my problem and got me all fixed up the same day, great service, I would recommend Alki Bike and Board to all.

    Free Range Cycles - bikes - Updated July 2026

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