I'd, literally, been searching for a competent shade repair company for YEARS! I am happy to say that technician Danny @ Alro Window Coverings has finally put an end to my search! We have an older model of the Somfy Shade brand motorized shades in our primary bedroom. To say that they are finicky would be an understatement. I've attempted to source parts for minor repairs on my own from Somfy, but ran into issues every time. Now that I've found Danny and Alro, my Somfy Shade woes have come to an end! Not only is Danny competent, knowledgeable, and reliable, but he is also incredibly courteous and fair. I highly recommend hiring Alro Window Coverings for any of your window covering needs, whether they be repairs or new installs. read more

This was the smoothest, most reliable and professional shade installation, and just what we were looking for. Carlos was prompt, courteous and professional. He installed 10 shades in our beach house, and they look spectacular! We couldn't have asked for better service. Ironically, too, one of the shades was cut wrong. He advised us about every step to take during the return process, at no cost to us. He will also be returning to install the new shade after it is cut. The shades were made by a second party which is a major shade store here in the Berkeley, CA area. We would not hesitate in using ALRO again in the future. Great service, and the job will be completed to your satisfaction! read more

We had Jesus from Arlo come out to fix some of the shades in our home. He/Arlo was assigned from the Shade Store and he was beyond unprofessional, rude, irate to be present to do the job. Jesus was also speaking in Spanish and lying to me and his manager, Marisol, on the phone about the service call, work needed and direction. When I told him I know we was lying because I can speak and understand Spanish was just become more annoyed. He left the job incomplete and left strings/wire hanging from the front of our automatic drapes causing a safety risk for our 2 year old. Marisol on the phone was equally unhelpful. Would not recommend this business to anyone. read more

We have had our curtains for 13 years and my husband and I have been cleaning house and trashing old items. Alro came out and took care of our kitchen with remote control shades and the kitchen looks very nice. Our kitchen had a facelift and that was just changing the old ugly 50's curtains, it was very affordable and worth it. Alro also did our daughter's room who will be 6 soon and it looks very nice, clean and sharp. Alro is very nice, super fast and has a good eye! The team is amazing and very friendly. We can't wait to do the rest of our home. Thank you for helping in making a difference in our daily happy home! Rwc Madison Happy Home! read more

Best service provider in my home EVER. Alfred arrived on time, was professional, polite, and personable - I had some problems with Stick Blinds and he fixed them carefully and quickly, and then I showed him our Romans that weren't quite lifting correctly and he not only fixed those he talked me through all he did so that I now know what to do to avoid future issues. He worked on about 8 shades total and was done in about 25 minutes. I would have given 6 or 7 stars instead of the maximum 5. Alfred was amazing and I am so happy that all my window treatments look perfect! read more

I called for a check measure and the next day the owner Alfred arrived punctually, in mask and booties, to measure all my windows and sliding door for Old Style shades. Measurements were sent by email the very next day and I placed the order! Once a shipping date was provided, the office scheduled an appointment for the installation. When Alfred and Richard arrived, both in masks and booties, they covered the floors with drop clothes and installed all the shades! I highly recommend ALRO INSTALLATIONS, a Professional Licensed CA Contractor! read more

Alfred from Alro saved the day and repaired my mom's drape system! At 97, changing a whole wall of drapes was not an option and fixing the traverse rod problem we had was what we were hoping could be done. Alfred performed his technical magic and it works like new! I intend to go to Alro when I do our living room solar shades! Alro does all sorts of installations, repairs and you can order many wonderful options directly from them. I found them reasonable in price and simply fantastic! Thank you! read more

From start to finish my entire experience with ALRO custom drapery has been incredibly positive. Nancy stayed on top of our order and was receptive to changes I had to make. Danny arrived on top, took extra care handling our curtain and shade repairs. He was very knowledgeable, efficient and cleaned everything up once he was finished. He also made sure I understood how to handle the electric controls. I would definitely call on ALRO if there are future improvements or repairs needed. read more

Of course on one of the hottest days of the year our second skylight shade was to be installed. Alexis and Elio worked so hard in a very high and tight staircase to get it done--you'd have to be part acrobat and weightlifter to manage this install. We were also appreciative of the care they took with our newly painted home. Additionally, they installed several other window coverings with ease. They work methodically and clean up after completion. Thank you Alexis and Elio! read more

Danny and Alfred were just plain awesome. Neat, tidy, easy to have into my home. Was impressed they washed their hands before even touching the blinds for installation. And the installation was perfect. I was a bit concerned about integrating a new home into my existing Hunter Douglas home app, but Danny made everything work perfectly, even making the existing configuration better than it was. Would I recommend this company, these installers? You betcha! read more

Carlos arrived promptly, and quickly got to work. He hung three motorized roller shades from the Shade Store, and programmed the remote to have the shades at the appropriate settings. He also explained how to do this myself and mounted the remote the wall. All of this in under an hour! He knew the product so well, I didn't realize he was independent from the Shade Store. If I need any more window treatment installation, I am calling them! read more

We had an excellent experience with [Company Name]. From start to finish, the team was professional, punctual, and detail-oriented. The drapery installation was done beautifully -- precise, clean, and exactly as envisioned. Communication throughout the process was clear and responsive, which made everything smooth and stress-free. Highly recommend their services for anyone looking for top-quality workmanship and customer care. Amazing value! read more

We ordered window coverings for our entire home through Budget Blinds in San Francisco. Nine custom blinds were installed by Alro Custom Drapery. The installer, Usbaldo, did a great job... Professional, efficient, and oh so very tidy. One of the blinds was defective. Alro Custom Drapery returned with the replacement part a few weeks later... Usbaldo again, thank you! Highly recommend Alro Custom Drapery Installation!!! read more

Alexis and Helios installed our hunter Douglas vertical blinds two sets today. They were extremely professional, skilled, and courteous. They respected our property by protecting the floor and wearing booties in the house. They were efficient and very pleasant. We are impressed and Look forward to the use of our new blinds. Diane Mccoy Palo Alto CaliforniaAll right we'll take care all right OK dea read more

Once we got the scheduling down, the installer showed up ahead of the promised time, showed great consideration for keeping things clean (including wearing a mask the whole time), did his work quietly and efficiently, demonstrated the shades, controls and charging connections, and took the packaging materials away when he left. Five windows in less than an hour. Outstanding! read more

I ordered shades through The Shade Store, and they recommended ALRO for the installation. I am super happy with the experience that I had! Scheduling was a breeze and our technician arrived on time. He worked extremely quickly and proficiently and before I knew it he had all 10 windows completed! Literally could not have been easier and my shades look AMAZING. read more

Alexis & Helio were terrific! professional, courteous & they went over & above what the job called for. They installed my shades more quickly than I had expected, as well as, helped to repair a damaged shade that wasn't even on the job order. I so appreciated their professional, & kind, attitudes. And, great work quality. I give them an A+ recommendation!!! read more

I ordered Roman shades through the shade store and Arlo is their installer in my area. My experience could not have been better. I was contacted by dispatch to let me know my tech was on his way. He was prompt, courteous and professional. He did beautiful work and was in and out in a flash! I would not hesitate to recommend them or to use them again! read more

Loved that they gave the 30min pre call. Very professional, wore his mask the entire time and I mean all the way up! Unpacked the hanging rod and curtain to inspect and showed me there were no defects. Was prompt and careful of the expensive furniture. Let me know when he was done and asked that I take a look. Would definitely recommend. read more