I installed blinds costing about $14,000 in 2022. At the time of purchase, I was told they were…read morehigh quality, came with a 10-year warranty, and that if anything broke, Andy would come to my home to repair it. Recently, one of the blinds broke, so I contacted Andy for warranty service. Instead of coming onsite, he told me to remove the blind myself and bring it to his office. I missed the appointment because of an urgent personal matter and forgot to cancel it. Afterward, Andy called and asked why I hadn't canceled the appointment. I explained the situation and apologized. He then texted me saying he would now charge me an $85 service fee. When I questioned how a missed appointment could affect a warranty repair, the conversation became hostile. During the call, he used derogatory language and was rude and unprofessional. Based on my experience, I found the customer service to be disappointing. I would not recommend this business.

The quality of the blinds is very good. I've worked with the owner twice, and he has always been…read morevery responsive and professional. The installation was done very carefully and professionally. Highly recommend!

Karthik is very kind, responds in a timely manner and will always do his best job to meet your…read moreneeds. I recently added 3 more blind and replaced my hanging blinds because of a bad stain. He got me a great price. Appreciate Budget Blinds of Mountain View and Karthik

Six stars for Budget Blinds of Mtn View! Kartik is responsive and a consummate professional,…read moreserving his customers. He provided a replacement window shade that well-matched the original one that was damaged and unrepairable, at a reasonable price. Then he went out of his way to have shutter colleague, Tony, take care of my nagging shutter repair issues, also for products they didn't originally sell me. These guys creatively problem solve and get the job done: quickly, professionally, and for reasonable cost. I wholeheartedly recommend Budget Blinds of Mtn View for your window treatment needs. It's a pleasure doing business with these guys. You don't see that much anymore. Thanks!

First time home owners here. The wife and I decided that plantation shutters was the way to go for…read moreour new home. The JMK team was quick to respond to our request for free in-home consultation. We informed JMK that we had a newborn baby, and they were accommodating to our needs when it came to scheduling. Rommel (owner), was the person that we got to meet in person. He was very professional and knowledgeable (you can easily tell). We didn't know much about shutters other than it looks great, but he provided pros and cons with various customization possibilities as we tried to explain our vision. Ultimately, we went with JMK as we felt the trust and comfort with the quality of service and materials thus far. The lead time for the shuttters were exactly what he said. Again, very flexible when it came time to scheduling the installation part. Rommel's team, (two guys whose names I wish I remembered to give credit), arrived promptly, were professional and considerate of our home now that a bunch of furniture and boxes were in the way...and a sleeping baby. The installation of five windows was completed in under a couple hours. My wife and I are extremely happy with how everything turned out. We went with the white flushed frame, bi-fold, 2/3 split design. It was the first step into making our place feel like a home. 10/10 recommend JMK. Thanks Rommel and team!

I found JMK Shutters when I was searching on Yelp about a year and half ago. Rommel came to our…read moreplace to measure the windows and gave us the estimate. At the time we were doing remodeling of our home so we couldn't have them install the shutters right away. They were very accommodating with our time frame. When they installed the shutters, they all looked beautiful! They did fantastic job with installing them. Highly recommend this place if you're looking for shutters to be installed at your place. We think the pricing was fair as well. I don't remember pricing though but I do remember that my parents thought it was fair value. I totally forgot about them until my mom asked me last night because her friend wanted to get shutters installed so my mom asked me to find this place's info to send to her friend. :)

I have had a great experience with Budget Blinds. A huge shoutout to Ali, who went above and beyond…read moreto make sure everything was perfect. He is incredibly professional, attentive, and genuinely cares about the details. From our very first interaction, the team was incredibly prompt--showing up exactly when they said they would, keeping communication lines open, and delivering a flawless installation.

Ali is terrific! The entire process was easy and actually fun. Highly recommend! My neighbors…read moreeven complimented them.

We have a number of hunter douglas fabric shades at our home that we bought at the business that AJ…read moreWindows now occupies. These have worked well, but after a number of years, the adhesive on one of them gave out so the shades started to split. Ricky and his wife helped investigate and advised me that these were still under warranty and would gladly help with submitting a claim! Fortunately it was covered and he helped me choose a color and teach me how to do the simple replacement, although he offered to come over to do it for me. It fit perfectly and the new color he helped me narrow down to made me happy. Thanks so much!

Had a great experience with a repair. They were easy to contact and work out the scheduling. I…read moresent in pics and they determined it could be done in home. The tech was great. Super prepared and easy to talk with and did a great job and made it look easy. Was neat and tidy. Great job.

We just had motorized blinds installed by Rebarts. These guys are good! Norma in the Los Altos…read morestore was very pleasant and knowledgeable, and she set up the appointments. Bart (co-owner) came to the house to do detailed measurements, design sketch, and estimate, all of which he did during the initial appointment. Oscar and Fernando did an excellent job installing. Very clean installation, and they took the time to help us set up the Hunter Douglas app and and create an initial automation schedule. Throughout the whole thing, Rebarts was extremely professional and a provided a great experience and result. I would highly recommend.

Very happy with this company. They provided us with a high-quality remote-operated blind. From…read morestart to finish, everyone was very friendly, communicative, and made the process easy. The installation process was done expertly. Oscar and Lowell make a great team. I was very impressed with how friendly they were, and how well they did their job.

I want to write about the designer Gerald. He helped us a lot with his advices and precise work. He…read moreis very punctual and very nice. Highly professional. I highly recommend him to other costomers. Thank you, Gerald. Laura Podok.

We've been thinking of new window treatments since we replaced our street facing windows…read more We saw a brochure at Costco advertising Graber blinds. But we procrastinated and never acted on it. Then at the HMB Pumpkin Festival this past October Bay Home & Window had a booth. We stopped, talked, and make an appointment for a consultant to come out. After a scheduling delay due to overbooking at the Festival we got an appointment. On the day of the appointment the window designer Sarah was on time. Based on our needs she made recommendations which we concurred with. Measurements were taken and an order was placed. We paid 1/2 advance. Over the next two month projected timeframe we received email updates. When our product arrived to the warehouse we received a call for installation date. This afternoon our window installer arrived within the two hour window. Robert A. He was friendly and very competent. He completed our installation in 1/2 hour. We're very pleased with Bay Home & Window from start to finish.

tl;dr: My husband and I strongly recommend Ego Blinds for high quality Hunter Douglas shades with…read morevery fast time from consultation to installation (2 weeks). We recently moved to a place that did not have blinds and began using temporary paper blinds. We originally contacted Rebarts Interiors in Los Altos as they had a done a great job with our previous place's Hunter Douglas blinds. We booked their earliest available slot for a design consultation, which was 5 weeks into the future. While waiting, we decided to check out some other Hunter Douglas suppliers. Ego Blinds was the first place we stopped by on a Saturday. Mr. Shin helped us and told us he could do our design consultation that same afternoon. He came over and measured all our windows while my husband and I tried out different color samples and made our selections. I should note that the design consultation was a bit different that our consultation with Rebarts several years prior. The Rebarts consultant gave us lots of suggestions on style, color, etc. and helped us pick the design. Our consultation with Ego Blinds was more self-directed, but this was fine with us as we had a pretty good idea of what we were interested in. Mr. Shin told us the installation would happen in about 3-4 weeks. But he actually far exceeded our expectations by installing the blinds just 2 weeks after the consultation! So we ended up getting all the shades in our house installed before the time for our Rebarts design consultation even happened! (For comparison, several years ago, it took 7 weeks for Rebarts from consultation to installation.) We got blackout Duette top-down bottom-up shades for the bedrooms and roller shades for the common areas. We got our main bedroom shades motorized, and it has been great to be able to schedule the shades to open shortly before our morning alarm (so that we wake up naturally to the sunlight). The Hunter Douglas blinds are excellent quality, and we are very thankful for how quickly Ego Blinds allowed us to ditch our temporary paper blinds. Thank you!

New owner this month, July 2026. Previous owner retired…read more New owner was not able to repair my shade because I didn't have my purchase receipt from years ago.

We ordered new shades for our kitchen and family room and within two weeks they were installed…read more Jimmy Le did a fantastic job!

Helpful salesperson, knowledgeable and listened to us. Installer called ahead of time, arrived on…read moretime, and installed the two sets of vertical blinds well. Would do business with them in the future.