Hope I never have to return, but Huntington Cedars took amazing care of me. Three months ago, a…read morefreak BJJ accident left me with a broken tib/fib. Was brought here by a friend immediately on Friday night and had surgery Saturday morning to get a titanium rod and screws. The nursing staff was excellent, and my surgeon Dr. Shah was super cool and did a phenomenal job. From Friday to Monday, they did everything possible to keep me comfortable. TBH I'm shocked this place only has 3 stars... it's a great hospital with an even better staff. And yes they have a reputation for food and it's actually pretty good, however it's a bit bland for patients, way better as a visitor. Anyways, highly recommend them. Will not return LOL

Care quality was poor. Took 8 hours to go from ER to being moved into a room…read more Took 2 days to get an MRI. They only have one MRI machine!! Nurse care was generally positive. Room was comfortable.

Kaiser is always attentive you your type of care. The provide quality care for whatever your…read moresymptoms or injuries may be . I had to get a shot for pneumonia and they made sure I was ok and was gentle with the needle.

Kaiser Pasadena location No star for the lab lady Today…read moreAppointment at 9:50am Saturday I have been a Kaiser Permanente member for more than 15 years, and this is the first time I have felt the need to file a complaint about the service I received. Today, I went to the laboratory for a blood draw. I specifically requested a butterfly needle because I have very small veins and have difficulty with blood draws. Several laboratory staff members in the past have told me that I can request a butterfly needle for this reason. Unfortunately, the staff member who drew my blood today was extremely forceful when inserting the needle. She poked me so hard that I had to hold myself back from screaming because of the pain. I understand that drawing blood from small veins can sometimes be challenging. However, there is no reason for a patient to be treated so roughly. I expected the procedure to be performed carefully, gently, and professionally. This experience was very upsetting and disappointing. As a Kaiser member of more than 15 years, I have never made a complaint like this before. I believe this staff member needs to improve her technique and, especially, the way she handles patients during blood draws. Patients should not have to endure unnecessary pain because a procedure is performed without enough care or gentleness. I am submitting this complaint because I hope Kaiser will take this matter seriously and provide appropriate feedback or training to prevent another patient from having the same experience

I've had a consistently excellent experience at Optimal Health and wellness and would highly…read morerecommend it to anyone looking for a professional, elevated wellness service. From the moment you walk in, the environment is impeccably clean, calm, and thoughtfully designed--it strikes the perfect balance between medical office and a relaxing, spa-like atmosphere. The staff is exceptionally knowledgeable and attentive, taking the time to explain each treatment in a way that feels both informative and reassuring. I typically come in for B12 shots, (I recommend the Honey Badger) , and the process is quick, seamless, and handled with great care. Efficiency, level of professionalism, and attention to detail is what you receive throughout the entire visit. I've personally noticed a meaningful improvement in my energy levels and overall sense of well-being following my treatments. Equally important, I feel completely confident in the safety and quality of care provided here. Scheduling is easy. You can call or check the schedule online. Appointments run on time, and every interaction reflects a high standard of service. NOTE: Parking is free for the first 90 minutes, but keep in mind the day and time you go can make it a challenge to find parking. Give yourself time. You park in the same lot with A LOT of restaurants. You need the code to get into the office building. No appointments passed 5pm and not Saturdays. I will absolutely continue coming back.

Clement Lee has been integral in both clearing up a long lasting black mold infiltration and he has…read moreenhanced my peptide protocol for full optimization of my health and performance. I'm almost 50... I don't want to just be "healthy" and I don't want to "settle" for average health. I want to be fully optimized in order to show up in a peak state for my family, my work, myself activities and mostly myself. So I take the time and the diligence to research and review potential enhancements and solutions that accommodate and complement my goals. I take them to Clement Lee and we create a protocol that's custom for my needs, wants and wishes. In the process he clears up the confusion and provides expert Insight into proper dosing and use (or even avoidance) of the options I'm wanting to consider. He's been a very accurate and highly effective resource for my success. I highly recommend.

When I worked in food branding working with the health department was always straight forward and…read moreeasy. When I volunteered at my son's school getting a TB test at the health department was the cheapest and quickest option, but that was pre Covid. Sitting in the waiting room now with my son wondering why it is taking so long to get the test done. We just waited in a line with no one behind the window for 20 minutes.

PHD is unreliable and not people centered. I called several times to get a vaccine that they…read morepromote on their website. I got NO response, by phone or email. This same thing happened during covid. Their staff is unprofessional and unresponsive. Shame on you for taking so much taxpayer funds and providing substandard care. You do Pasadena name a disservice

This place is AMAZING and they truly care about their patients. They do things by the book here…read morewhich was very important to me because I needed someone to hold me accountable and not let things slide like other clinics do. I honestly have nothing bad to say about Aegis and I love everyone there especially the manager (Jabari Boyd) and my counselor Neelam. These people go above and beyond to make sure you're comfortable and well taken care of. Im truly going to miss Aegis when I end up leaving because they've been such an important piece of my life. If you are looking for a clinic, I highly recommend you choose Aegis because they check all the boxes and then some. Aegis feels like a family to me and I know so many other patients that feel the exact same way.

It's okay. They're strict and require weekly counseling sessions if your insurance will pay for it…read more You max out at 6 take-homes per week. After that, you must have 6 months straight of clean tests in order to get any more. They're punitive at taking them away for relapses. Twice I had half of them taken away. You must follow all their requirements. Nothing is optional, so they control your treatment. You must see a doctor to go up more than 5 or to go down in your dose. They do one random a month, but can and sometimes will do more if they suspect you're using. They want you at that window dosing. Their policies are designed to maximize profits. Expect to gain a lot of weight on MMT. It happens to everyone. How do I know? I was a patient here for over 5 years.

The parking is a total rip-off. $12.00 for an hour. No validation. I'm pissed about this and I…read moreresent being charged so much to see my doctor. Not only that, it is valet only. I don't like letting total strangers drive my vehicle and then expect a tip on top of the outrageous rates. Not that they don't deserve a tip working in that hot underground environment, but the fact that it's set up this way puts patients in a corner where they have to pay pay pay. Keck Medicine, please validate!!!

Blood work dept is so unorganized. They open at 8 am. I'm the 3rd person I walked in at 8:05…read more It's currently 8:22. Only 1 person has been attended. Parking is very difficult iven thoe your paying $2 every 15 minutes. Unreal. I'll update if I ever get out of here

Had nothing but fabulous experiences here! After my insurance sent me on a run around trying to…read morefind a neuro-ophthalmologist, I ended up coming from Orange County to this location to see Dr. Fein. I've been able to make appointments when I need them, and the staff have been so helpful with my HMO complexities. Dr. Fein has good insight and I left feeling like I finally had answers. Yes, paying for parking is annoying and way too expensive but I imagine that's a UCLA rule.

I initially came to Dr. Yom for a pinguicula and dry eyes. Dr. Yom did not think surgery was a good…read moreidea, but had suggested eye plugs to potentially help with my dry eye which could create less friction/irritation of the pinguicula. Dr. Yom's informed me that the plugs weren't successful on everyone, that they could actually come out the next day from rubbing, so with all of the information she gave me, I let her know that I did not want to invest my money in something like that. She insisted we try them even after explaining they could fall out the next day. She said she would get samples so I could try them while avoiding the cost. The office sent me a 500$ bill after Dr. Yom ensured me that my eye plugs would be no charge. When I called the billing office months ago, they informed me that since the doctor said I would not be charged, to disregard the bill. Fast forward to now, they are trying to take me to collections. No one has resolved this issue and am now having to pay. I am extremely disappointed with her total lack of honesty and the offices lack of accountability.

Why don't they ANSWER anymore! I was calling on different days and no one answers the phone!read more

Mini tummy tuck. They really took care of me. I had absolutely no pain. I had my own room very…read moreclean and the nurses were amazing with me.

Extremely disappointing experience. The office is always behind schedule -- even after driving over…read morean hour, I still end up waiting a long time past my appointment. I've had to return multiple times for adjustments and skin tests, and now my child's skin is peeling. When I called for an urgent appointment, they had no availability. For the amount of money we're spending, there should be far more care, urgency, and organization. It's frustrating to feel like there's no priority placed on your child's well-being. At this point, I'm seriously questioning whether this whole helmet process is necessary or just a money grab.

My baby just graduated two days ago after 13 weeks in a helmet and the transformation is honestly…read moreamazing! He was diagnosed with modeste to severe plagiocephaly and our pediatrician recommended CT. The Pasadena location is closest to where we live and from the first consultation to our last visit the clinicians were lovely to work with. Everyone was very patient and sweet with my baby and so professional. Divia (sp) was our clinician and she was the best! I had been worried about how the helmet would impact my babies sleep and his comfort on his back but he got used to it pretty quick. I think was I appreciated the most is that she would always meet us where we were at in terms of comfort. At the beginning we weren't putting the helmet on for the recommended 23 hours a day and she wouldn't judge or scold us and instead would help answer all our questions and concerns and shared how normal it was to need to ramp up to the 23 hour mark. She also was clear on the timeline and we came in every two weeks for checkups and would get positive feedback on the results which was encouraging. All in we really enjoyed our experience with CT Pasadena and would recommend them to anyone!