Stopped in without an appointment after unfortunately running over roadkill on Hwy 40 in my…read moredaughter's car. They did a thorough check on the car right away and fixed some minor damage. Very professional and kind and gave us piece of mind that the car was fine for my daughter to drive. Thanks again for the help!

I found James and the team at Winter Park Fraser Tire & Auto online after reading their strong…read morereviews, and they absolutely lived up to them. I brought in my 2024 Subaru Outback XT because I was hearing a squeal from the left rear wheel and assumed it was the low brake pad warning. I asked them to replace the pads if they were worn. They called me back shortly after inspection and told me the pads were actually in great shape -- not even close to needing replacement. Some debris had worked its way in and cleared out during inspection. No upsell, no unnecessary work. Brakes were fine. They also noticed I was at the 42K service interval and offered to take care of that while the car was there. I dropped it off at 8:00 AM and picked it up by 9:30 AM. Fair price, fast turn. Great service, honest assessment, efficient turnaround, and genuinely good people. I'm glad to have found a reliable local option for car repairs in Winter Park.

We were staying in the Grand Lake area for a 1-week vacation. The 2nd day we were in town, our SUV…read morestarted making a terrible metal on-metal sound as we were leaving our cabin. First thing Monday morning, we called First Class Automotive about getting the SUV checked out and fixed. Don was very professional and helped confirm the information we needed in order to exercise the warranty we have on our car. At least that way we could get reimbursed for the repair expense when we returned home. We had the vehicle towed within the hour. Don told my significant other that if we could get it there by around noon, they'd make time to look at it that day. He called a couple of hours after the vehicle arrived at their shop and explained that a wheel bearing was bad, etc. Turns out he had the part for our Nissan, and they had some time in the afternoon since the part for another customer had not arrived yet. He called by 4pm and said it was fixed. The very next morning we were back on the road and our SUV is driving great. They were a big help in being prompt and communicative so that we could we could enjoy our vacation without having to spend too much on a rental car. We highly recommend this shop!

I am only in town for the weekend. I need to get home (3 hours away) for the closing of my house…read moretomorrow. All the tire shops told me they were booked for the WEEK! The woman working the front desk (maybe the owner?) was soooooo sweet and helpful! They squeezed me in and fixed my tire today!

Honest, friendly and knowledgeable business! If you are to break down in Granby, Colorado, Bill's…read moreAuto Place is where you must go! I live in Texas and was taken care of professionally and I felt like I have gained really good people as friends! I had to tow my vehicle back to Texas and Bill even helped me push it up on our trailer, if only all automotive places followed Bill's example of good business!

Had an appointment scheduled. Brought the car and they said that will work on it first thing in the…read moremorning and to call tomorrow to see if ready to pick up. Called them every day for a week and heard the same story each time- first thing tomorrow morning. They clearly forgot to order required part, and I had to get around without the car for a whole week. Extremely unprofessional!

Oil change service. Friendly and Professional, But not clear on prices and I got steeply…read moreovercharged.

Excellent service, fast and reasonable! We had an engine light come on our 2500 diesel causing some…read moreissues while we were at Rocky Mountain National Park. He got us in the same day with a new part and we were on the way. Highly recommend!

Worst service I've ever received. Supposedly "fixed" my car and left me stranded with a car that…read morewouldn't accelerate on the highway. Came back after he had already charged me and asked him to look at it and he said he couldn't do anything about it. What a scam. Very disappointed (not to mention left with an unsafe vehicle).

Great service and the cleanest garage I have ever been in! We were in granby for vacation and had…read morea warning light come on, caught mile as he was going to lunch but he got his little machine out and allayed our fears, it being an O2 something or other. Mike, owner and mechanic, I believe, got me in for a quick oil change next morning- was right on time! Enjoyed a tea and bagel at the local bakery while waiting. Overall great experience, would recommend for anyone in the area!

Best service I have had in over a decade. Incredibly knowledgeable, Fair, fast, organized,…read moreprofessional, and even if you live in Boulder... Drive up here for the best deal possible, hang out at one of the best outdoor restaurants with heat lamps and rock COVID!!

took 9 days to get my car in and had me bring it in on weds evening for thurs work. neglected to…read moretell me he doesnt work fridays. wound up having to get rental it took so long which added hundreds to his already way overpriced fee (over $700 to replace an ignition assembly). main complaint though is amount of time. told me couldnt do work because didnt have someone to push my car to lift next door that he didnt own. ????? couldnt say yet about quality of work. will never go back.

While pulling our travel trailer up Berthoud Pass we ran into a wheel issue resulting in stripped…read moreand busted lugnuts. Luckily we were able to pull off on a large section of shoulder and get out of the way of traffic. After waiting 2+ hours for our insurance roadside assistance who never showed, we were advised to call Hilly's. I will forever be grateful that we did. Not only was Dom able to get our GMC Sierra towed and to a safe place for repairs, but he even came back the next morning and helped us replace the entire wheel. Ended up needing to remove the axel among other things, with the limited amount of tools we had. Dom brought everything we needed (and made a quick trip to the auto store to get what we did not have). While my 4 year old son and I stayed busy in the dirt ski lot across from Winter Park, Dom and husband got to work at 8am and we were back on the road by 12pm! Their website states "full of good, kind people who know how to treat customers with care and respect." This statement could not be more true or accurate. There are still good people in the world and I am grateful for Hilly's not only saving the day, but being so kind to my family. Thank you.

I lost my power steering which controlled my brakes. Hydrabooster. After getting the run around by…read moremy insurace. I called Hillys Dom answered Saturday at 7 pm Labor day weekend 2026. He showed up 1 hour later with transmission fluid to help my situation out. Great guy very helpful. He followed us back to Fraser to make sure we had no other issues. Cant say thanks enough Dom. Sincerely Dustin.

Is there a sixth star? If there were, I'd ask if there was a seventh!…read more Fixed the front end of our Suby - we paid out of pocket, and they went through all of the options, upfront, transparent. They even found a used fender part that made the repair less expensive, but no less perfect - win-win. They did the work quickly and it looks fantastic! They even vacuumed and washed the floor mats - AND DELIVERED IT TO MY HOUSE because we were out of town. Amazing - from quote, to price, to quality of worksmanship, to pick up (and delivery)!

I've heard so many good things already before coming but I'll have to add to it! Super…read moreprofessional, quick, and nice people. I even brought them a really dirty truck like an ahole and got a freshly washed truck back. I can't recommend them enough.