Awful results from this place.. they're fine for towing but not mechanical stuff…read more... I was scammed because I guess when you're an older senior they figure they can do it!! After 3 trips to this place my car had to be towed to Ford dealership.. found out the supposed fuel pump replacement was a lie!! Very disappointed in Jim the owner for such crappy service.. ; (

Great service and professional mechanics. Highly recommend them !…read more Have used for towing and for alternator repair

Unfortunately, our trip in colorado was marred by a flat tire in the middle of the mountain, at…read moremidnight, 1.5 hours away from any civilization in either direction. The operator for alpine towing truck company was very frank and helpful, giving us a clear price with no hidden costs, and also taking the initiative to suggest we contact roadside assistance for covering said costs (which ended up going through). Finally, the driver performed his role very well, and was genuinely willing to help in every way he could, which was a great conclusion to an otherwise hellish night stranded on the side of the road.

D saved us. So thankful for his help. He was fast and enthusiastic. Was really reasonable! He saved…read morelittle Amelia too!

I hope this is the correct company. Anyway, had a flat, called AAA. They were to show up in 10-15…read moreminutes. 30, 60, 90, 120 minutes later, still no show, then the dispatch was cancelled. Called AAA for a 2nd dispatch and Eric from Pete's was there within 5 minutes. He was the greatest guy! "yes, ma'am, no sir, please, thank you, be careful driving home", a lovely, funny and helpful young man.

Gary was at our hard-to-access cabin in minutes. He had us running in minutes. Great service, and…read moregreat guy.

10/10 Would Recommend…read more Wish there was another way to articulate the service that was provided by this team. Cheers. Evelina

I am impressed with this business. I recently had unexpected brake issues as I was preparing for a…read moretrip to Denver. Unlike another business in town, the folks at Steve's agreed to take a look. They identified the issue, but did not have the needed parts on hand. And due to prior commitments, they would not be able to do the repairs the next morning. BUT, they went out of their way to find someone local to do the work early the next day so I could get to Denver. AND they ordered the parts and had them sent to the folks doing the labor, so all I needed to do was to show up in Ovid the next morning. They get 5 stars for excellent service!!

I would like to recognize one of your employees, Gilbert Ramos, for the exceptional service he…read moreprovided me yesterday around 6:00 a.m. My semi-truck overheated while I was climbing through the mountains. I needed a few supplies so I could repair it myself, but I couldn't get through to dispatch despite multiple attempts. At that point, my only option was to hike about a mile down the highway to get what I needed and then make the climb back up. Not only would that have caused a major delay and put me at risk of breaking an important promise I had made to my daughter--a promise I vowed I would never break--but it also meant putting myself in an extremely dangerous situation by walking along a mountain highway and making that climb on foot. Thankfully, Gilbert Ramos stepped in. He went far beyond what anyone could have expected. He took the time to help me, made sure I had what I needed, and did everything he could to get me back on the road as quickly as possible. Because of his kindness, professionalism, and willingness to go above and beyond, I was able to keep my promise. Gilbert didn't just help me with a truck breakdown--he helped me during one of the most stressful moments I've faced in a long time. His compassion, respect, and genuine concern for another person made a lasting impression on me. He not only helped me avoid a dangerous situation but also helped me keep a promise that meant everything to me. Dillion Towing is fortunate to have someone like Gilbert Ramos representing your company. Employees with his level of dedication, integrity, and kindness are rare, and I hope he receives the recognition he truly deserves. Thank you, Gilbert, for making a difference when I needed it most. I will never forget your help.

Towed my son's truck, we called them to recover it and they kept telling us they didn't have it. We…read moredrove over and could see the truck in their lot, they kept lying saying they didn't have it and then said they were not open until Monday anyway, even though this was right after Tney had towed it. He had accidentally parked in the wrong spot in front of our condo. We had to call the police to get them to show up. Then they pretended it was a misunderstanding even though they had just told both of us that they didn't have the truck. So dishonest and predatory.

They were very helpful was stranded on. Highway they came in 5 min reliable, courteous, and…read moreprofessional

I am writing this review with immense gratitude and a strong desire to highlight the exceptional…read moreservice I received from Eagle Vail Towing. My recent experience wasn't just a transaction; it was a masterclass in customer care during a stressful situation, and I feel compelled to share how outstanding this company truly is. My need for a tow came at the worst possible time--during a busy weekend, with family waiting for me, and my car completely disabled on the shoulder of I-70. The anxiety and frustration were immediate. From the very first phone call, however, that anxiety began to melt away. The dispatcher who answered was calm, empathetic, and incredibly clear. She listened patiently, asked all the right questions to understand my situation and location, and provided a transparent, fair quote with no hidden-fee pressure. Her reassurance that "we'll take care of you" wasn't just a phrase; it felt like a promise. The true heroes of the story arrived right within the quoted window: the tow truck operators ( John and Sean ). I cannot overstate their professionalism. They introduced themselves warmly, immediately put out safety cones to protect the scene, and explained every step of the process to me. They treated my vehicle not as a broken piece of metal, but as my personal property, handling it with meticulous care. There was no rushing, no carelessness--just skilled, deliberate work. They even asked if I had any personal items in the car I needed to retrieve before securing it. What impressed me beyond their technical skill was their genuine kindness and demeanor. They could clearly see I was stressed, and they alleviated that not with platitudes, but with competent action and respectful conversation. They were friendly without being intrusive, professional without being cold. It transformed a potentially miserable hour into a bearable, even educational, experience. They ensured I had a safe ride and clear instructions on where my car was being taken and what the next steps were. The entire process, from the initial call to the final drop-off at the repair shop, was seamless. The billing was exactly as quoted, with a detailed, easy-to-understand receipt provided electronically. In a world where service industries often over-promise and under-deliver, Eagle Vail Towing is a shining exception. They delivered on every front: punctuality, transparency, technical expertise, and above all, human decency. I wholeheartedly recommend Eagle Vail Towing to anyone in the Vail Valley or surrounding areas. You are not just getting a tow; you are getting peace of mind. They turned my emergency into a demonstration of what excellent service looks like. Thank you to the entire team at Eagle Vail Towing--from the compassionate dispatcher to the fantastic roadside crew--for your invaluable help. You have a customer for life, and I will be singing your praises to everyone I know. Five stars are not enough!

Our Jeep broke down in Breckenridge yesterday afternoon. We ended up having to have it towed from…read moreCity Market to Fairplay using Mountain Recovery . It was about a 40 minute drive. They charged us $996.00. We were in a very vulnerable position and they were more than happy to take advantage of it. Shame on them. Do not give them your business.

They lied about pricing and charged more then what was quoted over the phone. They said it would…read morebe $249 over the phone but charged my credit card for an additional charge of $125 after the $249 charge and are refusing to address the problem. DO NOT USE THIS TOW SERVICE THEY ARE A SCAM

The towing itself was fine. The cost to tow to Denver was outrageous! It was never explained…read moreupfront and not itemized on the back end. They seemed to simply dream up a big number and say it was due. Totally unscrupulous. Avoid.

Avoid at all costs. Absolutely terrible. Ridiculous pricing and even though I made it clear that I…read moreneeded a detailed invoice when booking and with the driver, I received no invoice for a week and then could not get a detailed invoice after calling and emailing. Only got an invoice over a month later after contacting the Better Business Bureau.