Lack of communication, rudeness by Tim, don't care to help those who live over 4 hours away that…read moreneed service... I'll buy a new machine elsewhere

I dropped my machine off for embroidery arm issue, was told by the owner 2-3 weeks and $75-80 for…read morethe cleaning and oiling. After 5 weeks I called, got voice mail, left a message inquiring about the machine, left all my information, I had hoped for a return call. Never got one! At 8 weeks I called again, women on the phone was very rude, when I asked why it was taking so long, she got raised her voice and said "At any given time we have over 200 machines here for service". \Rather shocked I asked when I could expect it, she told somebody (a women's name) had checked the machine over and now "he" has to check it. So I waited again for a call...nothing!!! Finally at 12 weeks I had enough waiting! We went to pick it up, done or not 12 weeks for simple service is too long. Owner tells us he called and left message in June. Ahh no ya didn't. Phone number on paper work is correct, I went though my cell phone longs, never got call or message. To say I'm VERY disappointed is an understatement. Its a beautiful nice store, but it lacks communication in the service department and the employees need to learn to answer the phones with out being rude! I tried the "oiled" embroidery arm, now it has a squeak it never had before. Ugh!!!

I just bought a dryer today from Letisia and Ismael and am very happy with the appliance I came…read morehome with. I purchased a very clean, used Samsung dryer for a very, very good price. They let me test it in the shop and guarantee that it will work for 2 months. I live in Bayview and they were a very quick drive from my house. I know their business is quite new, but they were so kind and trustworthy that I wanted to write a review for them here. If you're looking for a washer, dryer, stove, refrigerator, or other appliances, they are definitely worth checking in on.

I spoke to the owner over the phone. He was very courteous and helpful in answering my concerns…read moreand questions. I then went to the store and met with David who took a lot of time with me. He showed me the different models and makes of vacuum cleaners they sell. I ended up trading in my vacuum cleaner and purchasing a new vacuum from David. The experience from the initial phone call to the store meeting was very customer service oriented.

Dave was a help to us by explaning the advantage of buying an American made vacuum cleaner versus…read morethe higher priced almost identical import. Also he aided us by explaining that the potentially expensive repair of our old vacuum cleaner would be nearly half of the cost. of a new machine. We bought a new one and received a trade-in discount for our old one. Dave was both honest and very thorough in his explanation of our situation. Thank you.

After shopping nearly every store from Wauwatosa to Oconomowoc, we ended our search at Appliance…read moreWorld in Brookfield. I had my doubts before we went in, suspecting they would only carry higher end machines at out of this world prices. And they do. But they also have plenty of options for the average gal like me. I was looking for a reasonably priced, mid-range dishwasher and I ended up getting an AMAZING deal on one of their 'last-years' models. A reliable brand name with stainless interior, auto wash function, nylon racks....way more than I hoped for, but at the same price I had intended to spend. I will definitely shop there again soon!

Wisconsin Kitchen Mart completed the design work and remodeling for my kitchen this summer and they…read morewere the best contractor that I have ever worked with. Wisconsin Kitchen Mart has been in business since 1951 and are considered one of the top kitchen/bath design remodelers in the area. (no I do not work for them). Here is their website: http://wisconsinkitchenmart.com/ This year we embarked on a year long adventure to remodel our entire house (basement, kitchen, 1st floor powder room, laundry room, paint & design in remaining house). When so much being done, it was important that contractors meet their deadlines. We started our kitchen remodeling odyssey by meeting with their designer Russ Waters in Dec 2010 at their large showroom at 36th and Wisconsin. He listened attentively and developed drawings and a quote and within several weeks we had signed a contract. Of course he had to make several other trips to their showroom as well as numerous calls and emails and went through several drawing changes and requotes to get to the final concept but they showed up on the designated day and work was completed on time and on budget. I was able to save some money by doing the demo work and painting myself. Russ and WKM were sensitive to our budget and timeline and they kept the jobsite clean and orderly - it's hard enough to go without a kitchen for 5 weeks.

Great customer service and maintenance over the last 20 years. I had some issues with cabinet doors…read moreand Adam came out and made some adjustments. Highly recommended.

They are the Best! Very honest!!!Two men came to my yard to fix my John Deere Lawn tractor. Took it…read moreto the shop I had it back in five days to mow my lawn. Now that's service.

I had a broken spring issue on my riding lawn mower. I stopped at L&R to see if this could be…read morerepaired quickly because I was going out of town the next day. Their staff was incredible and one of the guys offered to stop over on his way home after work to fix the problem for me. That was way above and beyond the call of duty. I guess that's why we should buy from our small local businesses and not the big box stores. L&R has me as a customer for life. Highly recommend this outstanding company!

I've been to this dry cleaner twice now (just moved to the area), so I am a newbie. Both times I've…read morebeen impressed. They were fairly priced, and extraordinarily courteous. I'm reading some of the older negative reviews and wondering if they changed hands. I also want to note the store is located next to Big Apple Bagels at 1963 Wisconsin Ave, Grafton, WI 53024. It seems they might have at one point been located in the plaza by Cost Cutters Hair Salon. Anyway, the place is spotlessly clean. The turnaround time on my clothing has been very fast! This last time, they told me I could pick up my pants a couple days later on Saturday. I got a call later that day from the clerk that accepted my pants, explaining that he had forgotten that they are closed Saturday for the holiday. He offered to rush my order and have it ready on Friday. I was in no hurry so I told him to just wait--I didn't need the pants that soon. I thought the call was very thoughtful. If this continues, I will make Young's my new dry cleaner.

Great service. Fast, well done and a very friendly attitude! Best dry cleaners in Grafton,…read moreWisconsin.

Our daughter bought a new house and decided she wanted to upgrade the countertops…read more She had three bathrooms and the kitchen to do, including an overhang for seating in the kitchen. We went to Menard's to get an idea of what was available. Unfortunately, they weren't much help. So I hit the internet for more information and learned a lot about the variety of stone and man-made products. Granite sounded good, but quartz looked to be the best for low maintenance and durability. We looked up local shops and went on a mission to find the right product, be it quartz or granite. After spending an entire Saturday shopping, we found one business that seemed pretty good. None of the businesses gave me a really good feeling. I called The Tile Shop on Hwy 100 and asked if they sold countertops and the gentleman said sorry no. I asked if he could recommend anyone, and he answered I only recommend one place, and that's Summit Granite. We went to Summit and were greeted by Jenny, the owner. She was so wonderful to deal with. Jenny explained everything you could ask about both quartz and granite and then took us into her warehouse. There we viewed all of her granite supply and some quartz as it comes from the factory. Jenny came to the house the next day to take measurements in order to come up with an estimate. We had a total of three estimates, and Jenny was competitive with the others. However, her customer service was priceless. When the slabs arrived, Jenny spent two hours with me laying out the best way to cut the quartz slabs to render their natural beauty. She was able to extract the kitchen counters and two bathrooms from the two slabs we purchased. We purchased a remnant piece for the third bathroom. She also fabricated some shelves and a shower step from the remnant. This was actually a cool process, as she marks everything up with tape for the fabrication and cutting process. The same installation team came and removed the old countertops and installed the new ones. They have been with Summit for years, and that's an important factor for me. We could not be happier with Summit Granite and Jenny. It's wonderful to work with someone so knowledgeable, caring and professional.

I had been wanting to find a solution to my lannon stone planter in the living room for quite some…read moretime and then stumbled across Summit Granite for the answer. I'm sure that an indoor planter in an area that doesn't get sun seemed like a great idea in the 1960s when the home was built, but I never loved the idea. I first checked out the big box stores but they didn't want anything to do with my tiny project (50 inches x 20 inches), but Summit Granite was more than happy to assist. I sent an email through their website and Justyna replied quickly with a rough estimate and an offer to come in and take a look at their remnants. When we stopped in, she was great; warm and welcoming and offered suggestions that helped in selecting the perfect color/pattern for our space at a decent price. I have to go three stars, unfortunately as the pickup experience was quite poor. Justyna advised to call the day of the scheduled pickup to confirm everything was a go, which I did. The person that answered the phone was flustered by my call and asked if he could call me back. I reluctantly agreed and over an hour later I received a call that it was ready for pickup and if I could come and get it immediately that would be best (I would have been there far earlier if he could have told me it was ready when I initially called...), so I dropped everything and left. Before hanging up, I asked where I should park and was told to park out front. 20 minutes later when I arrived, I was told that I will actually need to park in the back... But first I was taken back to the piece and when we arrived, it was upside down and topped with random trash, including a Pepsi can. I get that my project was likely a fraction of the cost of the average kitchen remodel, but that doesn't mean I like my item to be treated literally like garbage. Thankfully the piece looked amazing and once I went back out the building and moved my car, we got it loaded up into my car.