Floor gasket on my toilet started leaking. Called at 9am, they arrived at 12, and were done by 1…read more Clean and professional. Great job!

I had Copperfield Plumbing out to fix a copper water pipe that was leaking (March 2026). I never…read moretalked prices with them. I was quoted $380 by the repairman after he looked at the problem. It took him about 20-25'. The technician was skilled, polite and efficient. I wrote them a check, but I was not given a written estimate, nor was I given a receipt. NO itemized information on the charges at all. It seemed like a lot of money!!! I called the secretary later that afternoon and she had the owner call me back. He listened to my concerns and we arrived at a compromise. So, just be informed of the charges beforehand and get multiple estimates if you can. Copperfield Plumbing is a reputable and flexible business and a good choice if your due diligence is complete.

Gerardo did a great job with our water softener installation. He was professional, knowledgeable,…read moreand very patient in explaining how everything works. The installation was done neatly and efficiently, and he made sure everything was working properly before leaving. He also answered all of our questions and explained the maintenance clearly. Really appreciate his work and would definitely recommend him!

We had a reverse osmosis and water softener system installed, and I couldn't be happier with the…read moreexperience. The plumber was professional, knowledgeable, and took the time to explain how everything works and answer all of our questions. The installation was clean, efficient, and completed with great attention to detail. Everything works perfectly, and we can already notice the difference in our water quality. It's hard to find someone who takes such pride in their work. I highly recommend their services to anyone looking for a reliable and honest plumber. Thank you for a job well done!

Jose was great. Happy with the installation and the way the system is functioning. Also - Jose is a…read morevery nice guy.

It is hard to find both a trustworthy and competent plumber, but look no further than Jose and his…read morecompany Bay Area Water Conditioning. I won't go into all of the issues we faced with others we've hired to help our home water issues. We are on a community well which poses its own challenges. Jose advised us on the appropriate water softening system and helped us move our whole house water filter to the correct place on the house's infrastructure. He also assisted us in finding a suitable filter system that worked with our existing filters. He did this with a thoughtful and caring demeanor at a reasonable price. If you are looking for a soft water solution, you've found the best person with Jose.

Timely and professional with plumbing for my home. Quite knowledgeable in their professional and…read moregreat cleanup after jobs completed.

I had a very disappointing experience with this company. There were a number of issues with the…read moreplumbing, despite this being the most expensive estimate I received. Some of those issues were not rectified, and I did not receive responses to multiple emails and other outreach when trying to get the work completed or corrected. There were also scheduled appointments where no one showed up. Ultimately, I had to complete or arrange for completion of portions of the work myself despite having already paid in full.

Our Lifesource Water system was installed yesterday. The entire install took about 2 hours…read more So far, we are happy with our system! Clean water! Soft water! Healthy hair. Soft hair. https://www.instagram.com/reel/DSdEaewgXe6/?igsh=MzRlODBiNWFlZA==

I am really enjolying my LifeSource water filtration system. I thank Sam for giving me all the info…read moreand made me feel comfortable to install this system. The installation was clean and it looks nice in my backyard. Before I installed this system, I would put a pitcher of facet water in the refrigerator so I can have cold water to drink. When I was ready for a glass, the water had a stench of sewage. I started to buy gallon bottle water. Thanks Sam, for saving me from those heavy water jugs. It's been a few months now and I have no complaints.

Updated review from 1 year ago…read more The current telephone number for Culligan of Napa Valley located in Fairfield, CA is (707) 558-1000. Rarely can you get someone on the phone, and if you do its now from another location "just helping answer the calls for the Fairfield office." SERVICE: Service is worse if that's possible. I managed to get "January" on the phone today to discuss water delivery and billing issues. She actually SIGHED loudly on the phone as I described the issues. When I apologized for boring or bothering her she said she "has allergies." Wow. Ok. I have to give credit to area manager Rocky however. I have spoken with him twice and he always follows through on missed deliveries! Thanks so much Rocky!! WATER DELIVERY: During the past year we have had missed deliveries without warning or explanation, our water delivered to unknown individuals that were charged to our account, irregular delivery times, and an inaccurate bottle delivery count. I can't recommend routinely scheduled water delivery with Culligan. Its too inconsistent. Although we didn't receive our robotic reminder last evening notifying us about our scheduled delivery today, we hoped our water would still be delivered - even though its now 6:30 pm. Follow up calls to Culligan assured us were still on the schedule for delivery throughout the day. However during our conversation with Rocky a few minutes ago we found out the drivers have finished their routes for today and gone home. Rocky states he will personally assure we have water in the morning. Consequently we have changed to Will Call delivery ONLY for now - meaning they deliver only when we call. BILLING: Monthly billing statements don't reflect the prior month's ending balance, or payments/adjustments. No continuity. Example: We were overcharged $51 one month, and paid it along with our normal bill via autopay. Culligan subsequently corrected the erroneous charges at the end of that month by making 2 credit adjustments ($27 & $24) to our account - resulting in the culmination of a bill of $6 for the next month. We never received notification of these credit adjustments or an explanation as to why we were initially overcharged. And neither credit posted to any of our billing statements. We also never received a modified billing statement reflecting the new balance/bill of $6. Six dollars was just taken as the payment on the next billing cycle. The regular monthly statement for that month generated as a regular billing statement. Multiple monthly statements were recently generated for the same month without any nexus to each other. And again none of them pertained to the aforementioned charges/credits. "Descriptions" on the statements aren't constant. Sometimes water bottles returned are listed on the statement as "Water Bottle Deposit/Return Charge" while other times they are listed as "EDG-Deposits." Culligan lacks accuracy, consistency, and transparency. Their bookkeeping methods don't seem to align with GAAP (Generally Accepted Accounting Principles). Notifications to customers about account adjustments are non-existent. Fee increases are not clearly communicated in advance, don't reflect honest pricing, and resemble price gouging. INCREASES & FEES: There is a blanket statement on their invoices stating, "Due to increased costs in materials and labor, you may notice a small increase in some products and services." In January 2026 our per-bottle cost for a 5-gallon bottle of spring water was $8.95 each. Beginning February it changed to $10.99 each - a 22.79% increase. In May the service (delivery) fee changed from $7.50 per month to $15 per month - a 100% increase. These fee changes are not SMALL as stated by Culligan. A message could have been included on the billing statement 30-60 days in advance alerting consumers of the actual changes to per bottle and service fees. AUTOPAY: Although this is usually a good method for trusted companies I can't recommend autopay or Culligan. Given that there is no transparency in billing practices and fee increases without adequate knowledge - you are at their mercy. We have opted to remove it, and have monthly statements generated/mailed to our home for review before payment. Subscribe at your own risk. Better oversight, additional staffing, staff accountability, better bookkeeping practices, transparency, customer focus, and ways to communicate with drivers in the field are areas that need major improvement.

I've called and called but no one calls me back. I've left messages at other branches to refer me…read moreback to them and still no one calls me back. Our reverse osmosis was installed in Sept 2025 and since then we've had 3 technicians come out. All the same guy and the third time they said the machine we had was faulty and gave us a new machine and it is still beeping.

What a great difference our new water softening system has made in our home for the way our water…read morefeels. We are excited to no longer have the horrible scale build up on our appliances and have noticed we need radically less soap in the shower. Additonally, we are really enjoying the reverse osmosis system under the counter as well to make sure we have safe drinking water for the family. The owner Justin was patient and explained their products and benefits well. Extremely knowledgeable with every question I had. I did some research before deciding on a system and this company only uses the best products (tanks and valves) and won't try to unnecessarily sell you on a system you don't need or cheap out with lesser materials. Fair quotes- great work- don't look any further if you need a water softener for your home.

Justin was very knowledgeable and clearly knew what he was doing. He installed the water filtration…read moresystem and the under-sink RO efficiently, kept everything clean, and didn't leave any debris behind. Even though our 2026-built home didn't come with a water loop, he found the best spot and made the installation look seamless. He even handled a putty patch-up too. The wait time was a little longer than I would have liked, but once Justin arrived, I felt like we were in good hands. Despite the delay, I'd still keep PureFlo on speed dial.

Louie was absolutely AMAZING! I called and he gave me a two hour time frame the same day! He showed…read moreup on time and explained what i needed and got to work. His work ethic surpassed other plumbers I've worked with and his fees were reasonable! I was so thankful he came and fixed my sink! 10/10 service and highly recommended!

Luis was terrific to work with. He gave an honest explanation and was straight forward by what I…read moreneeded without trying to upsell anything which is greatly appreciated. I would work with Luis again.

My wife wanted the purest water for drinking besides whole house water softener & filtration…read more We obtained several estimates but we were most interested in this particular Purifyx-Rainsoft company bc of the lifetime warranty on all of their products. Bill initially came out to do the water test on our water besides going over in detail about Rainsoft. We appreciated his detail & sales pitch. They in fact came out the next day to install our water filtration system in our garage & reverse osmosis underneath our Kitchen sink. It only took them three hours although one guy had to return an hour later bc a hose was left hanging. I spoke with the boss' wife Kelly who made sure all of our concerns were taken care of. I also conversed with Alexandria too who was very helpful & quite knowledgeable. Plus the day after our install Laddie one of their service techs came out to our home to explain the computer part of the system. So far my wife feels the difference on her skin as it's not super super dry as well as laundered items were very soft. She's very happy we finally got this done bc it was close to a year she had been waiting for it! Yay she says. Also they included an air filter too. Almost forgot about that! Initially price seemed high but bc we paid cash up front they reduced the price plus we also received the air filter machine as well. My wife was thrilled & very happy! Bc she's happy so am I!!! Happy wife; happy life!!! What's nice is this company is local as well especially if you need servicing just a phone call away! So if you're on the fence don't be. Stop waiting! Take care of your body the best way you can & do it for YOU!

Fred was very knowledgeable and took the time to explain the materials and the process that they…read moreuse. After getting more quotes from others nothing was as detailed.

There's not much more I need to say other than they have some "high quality h2o" (movie reference)…read moreat a good price. I will say that the service is really stand out. The staff are always so helpful and kind.

I've never have dealt with a business that is so friendly, nice, & helpful as H20 TO Go employees!…read moreThe office & drivers r the best!! (Water tastes good also)