Totally unreliable, disorganized and would caution using them…read more I had spinal surgery 4 weeks ago, and despite the surgeon since informing that physical therapy should not be undertaken for the next 6 weeks, Care Plus sent a physical therapist's assistant within 3 days post op who put me through a somewhat rigorous program, certainly far exceeding my surgeons recommendation. Within a week I informed the service that I did not find the PTA help acceptable ( an appointment was cancelled by them within an hour of calling) and requested another qualified person, and this request was not positively addressed. I have since requested that the service send a person responsible for releasing me , and again I have had nothing but frustration in getting someone to visit and sign off. In response to this last call I was informed by the service that they could immediately release me telephonically, without the need to send someone to determine if I should be released. My assumption is that this agency uses semi qualified third party personnel to outsource the called for services. Personally I have no confidence in recommending this service to anyone needing post-op assistance

Wishing former employers, bosses great things as they are awesome and even some of us former…read moreemployees still keep good relationship with the current care team as they maintained great community relations and has good support to their patients/clients and family members. One of my current clients had said that they provided excellent HH care services. One of the best things I still utilized Care Plus is their Home caregiving services dept as they do help with LTC and short term care after hospitalizations or rehab stay as I found that this company still valued 5/5 Excellent Services to community. Case Mgrs can educate the clients well. They know its process paperwork etc and fairly helps people to make things easier and/or have smooth transition till they reach recovery that helps with ADL care needs. I still call them and the current staffing coordinators and the Case Mgrs promptly responding and attend and help some of our clients.

This is an excellent company for your family. My mother passed away last month at 101 years of age…read moreand I used Easy Living Home Care for the past two years. We started out 4 hours a day and at the end 24 hours with two women, Rachel and Soledad taking the shifts. Lori and her staff are caring, loving and a perfect choice. My mother enjoyed them both and developed a great relationship with them. They were terrific to me and kept me in the loop with anything they felt was off. I can't recommend them enough. You will not be sorry if you hire them.

We were very impressed by the warmth , kindness & professional way we were treated by Tulani…read moreVillapania @ Easy Living Home Care! The home health aide Laura Ford is intuitive, hardworking, helpful & very personable! My mom was treated with respect & kindness. Mom appreciated all the TLC she received from HHA Laura Ford! We plan to use EZLiving again soon !

I have been a volunteer Bible teacher at freedom village skilled nursing since 2007. the best…read morereview that I can give freedom village would be that I plan to stay there when the time comes that I need their care. I have served at Freedom Village weekly for 19 years and have never seen an instance of neglect or poor care.

Best skilled nursing facility in Southern CA! Pleasant, caring, careful staff. Very clean facility…read more Enough staff to service the patients which is more than you can say about other such facilities. We were lucky to land there!

This agency is staffed with wonderful caring nurses, clinicians and all around staff who show…read morecompassion and care at the most sensitive times. You and your loved one will appreciate your experience with Comfort Choice Hospice.

We brought on comfort choice just three days before my dad passed away. We let the first hospice…read morecompany go and what a difference it made to bring comfort choice on! From start to finish the office staff, nurses, and doctor were compassionate, professional and thorough. The nurses Cathi and Maria were helpful explaining to us what was happening and what to expect. They worked well with the care takers and obviously care about their patients and families. Dr. Cohan was wonderful to make a late-night visit to my dad. He explained to us the difficult days ahead and made sure my dad was comfortable. He even called after he passed to give his condolences. Thank you to all the staff for helping us through this time. I believe you're doing the work that a hospice should be doing. What a huge difference you all made during a horrible time. On behalf of my whole family -- THANK YOU!

We appreciated everything they did for us during this difficult time. The nurses made sure we…read moreunderstood everything that was happening. They not only took care of our loved one, but also ensured that my husband and I were supported as well. Their kindness was greatly appreciated.

Absolutely‼ care was wonderful & staff was professional, kind & responsive. My ( Soul ) sister of…read moreover 40 years was on hospice for 18 months. I can't say enough about this hospice!!! Ex

Charter hospice gave us excellent care. Our Dad died yesterday and we are so grateful for the care…read morehe received. Aaron, our RN case manager and Lourdes, our chha were such a great support system. I would definitely recommend Charter Hospice.

Charter Hospice, did what no one else would do. They helped us transport mom home from the hospital…read moreat a time no one else would. The ability to praise God for her life and usher her into eternity at home with my siblings and dad is something I will always grateful for. It was her last wish you be home

I've had the privilege of working closely with Odette, the Hospice liaison, for Silverado Hospice…read morefor over 5 years. We are so grateful for the partnership. I have complete confidence in how she supports and cares for our clients when hospice is needed.. She is dedicated, thoughtful, and genuinely committed to offering the very best service. Her team is compassionate, responsive, and consistently professional in the way they care for families during such an important time. We confidently recommend Silverado to our home care families and continue to receive wonderful feedback. We're thankful to work alongside a team we deeply trust in our community.

Caring for a loved one in hospice requires a team you can rely on, but our experience with…read moreSilverado Hospice fell far short of what we needed. While individual caregivers meant well, we frequently experienced a lack of support during critical moments. The overall medical oversight was frustratingly disengaged. The doctor's involvement felt casual and strictly part-time, providing minimal proactive guidance when complex situations arose. To make matters worse, simple administrative accuracy was lacking--we had to deal with errors on the death certificate, which caused unnecessary delays and added stress during an already overwhelming time. End-of-life care requires dependable communication, attention to detail, and active physician leadership. I hope Silverado takes serious steps to improve their responsiveness, accuracy, and doctor engagement for future families.

ALL THE YELP REVIEWS ABOUT NEGLECT ARE CORRECT, DO NOT IGNORE!!! KEEP YOUR LOVED ONE AWAY FROM THIS…read moreAWFUL FACILITY! My father was admitted to Trabuco Hills Post-Acute after being discharged from Hoag Irvine. Against our better judgment, and under pressure from insurance, we agreed to the transfer. It is the biggest regret of my life, worst two and a half days of my dad's life. On Friday, January 30, 2026, during a routine visit, I found my father visibly distressed. He was agitated, complaining of pain, had a severely red and swollen left eye, and his blood pressure and blood sugar were both dangerously high. Given his recent stroke history, this was extremely alarming. What was even more alarming was the staff's response -- or lack of one. I asked if a doctor was on call. There wasn't. I asked if he had been seen by a doctor. The head nurse did not know. She then called the physician because there were no notes or treatment plan documented. We were told the doctor "thought it was just an infection." They downplayed a potentially serious medical situation while my father was clearly suffering. Because I did not feel he was safe in their care, I made the decision to have him evaluated in the ER to rule out something more serious. Instead of support, I was met with pushback and attitude from the nursing staff. During this urgent situation, a member of administration, Mike Perez, came into my father's room -- not to assist with medical care -- but to pressure me into signing admission paperwork. Meanwhile, I could not get clear medical answers or a doctor to properly assess my father. When paramedics arrived, I requested he be transferred to his usual hospital in Orange. The head nurse declined and attempted to go around me during the transfer process. After the hospital evaluated and treated my father, Trabuco Hills refused to accept him back. Even ER staff at UCLA Medical Center were extremely apologetic about the situation and expressed disbelief that the facility would decline to readmit him after only four hours in the ER. They had difficulty reaching the facility, and when I finally got through, Mila, a night nurse informed me that because I advocated for my father and he had been in the ER briefly, they had already given his bed away. Given. His. Bed. Away. As a result, my father spent days in the ER in limbo waiting for placement at another facility -- all because I insisted he receive proper medical evaluation. I will never regret advocating for my father. He is now in a better facility where he is treated with dignity and appropriate care. But no family should have to go through what we experienced. If you love your family member, think very carefully before choosing Trabuco Hills Post-Acute. And if you have no choice, know your rights and contact the Ombudsman's office. No patient should be treated as disposable.

My husband was released from ER and sent to a Skilled Nursing Facility for further care and…read morePhysical Therapy. He was placed at Trabuco Hills in Lake Forest, CA. In Orange County, CA. We were very pleased with his care. The Staff were very helpful and caring. The food was very good and they could prepare it for those needed different levels of assistance. The facility is very clean. They manage the medicines carefully for each patient. And the Physical Therapy was daily. Our Case Manager was Gil Gapay and he was excellent. He oversaw Peter's care and when getting prepared for discharge to a Board and Care Home, he arranged: special Transport using a wheelchair, arranging Home Nurse Care, Physical and ordering a new Wheelchair (coordinating with our insurance). I would recommend them. It is not an easy situation for any family to go through. Navigating all the details can be quite overwhelming. Having great help makes all the difference.