2 stars because they are courteous. However, i will not use them again. I had a problem they didn't…read morework very hard to fix and they said it would still cost me a $69 call out fee. I said fine. Then, the next day i get an email invoice for $89. Plus, I called them because I got a postcard advert in the mail with 15% off next service if u mention the postcard. I mentioned the postcard to both people I spoke to and there was no discount given. So...didn't put much effort into fixing the problem and then overcharged me? 2 stars and lesson learned. (Yelp was failing to let me rate 2 stars. It will only accept 1 or 3, but not 2, so it got bumped down to 1)

I was out of town on the 4th of July. My a/c had gone out the day before. My wife and son were at…read morehome suffering. I called Jims office and he promptly returned my call. There had been a power outage which had shut my system down. Jim was able to walk my wife through the steps to reset, which took multiple calls. He agreed to come out that afternoon if need be. Jim had previously worked on my system a few years ago, replacing a control panel that another contractor had improperly installed. Jim has the background and experience to properly diagnose and not rip you off. On top of that, he provides old fashioned service ! I will always be grateful and know who to call for service !

Came out and found the issue with our current ac unit. Didn't try to up sale us on any equipment…read more Really hard working individuals. Going to continue servicing our ac units with them! They know what they're doing!

Michel did a great job and provided excellent service today to unclog a sink in the master…read morebathroom. This sink has the p-trap connected so I initially thought the issue was related to an overflow from the AC unit in the attic. He took time to blow out the line but noticed the actual issue was from the main line being clogged. He was able to clear the clog and the main line to get us back up and running. Michel arrived early and took his time to ensure the job was done properly. I appreciate Michel's diligence and will definitely use him again in the future!!

When my AC unit wasn't getting any power, Isaac with Hexagon showed up very quickly and not only…read morefixed the problem with the power supply but also noticed that my capacitor was on the fritz and would likely stop working once the summer heat kicked in. He went ahead and replaced it for me to save me the trouble of dealing with more AC issues in the future. I cannot describe how much I appreciated this - even just a day in Houston without AC is brutal. For honest, fast, reliable, and affordable service I highly recommend Hexagon!

Hexagon Air Conditioning and Heating has earned my trust and will be my go to for all repairs and…read moremaintenance going forward. Our current HVAC system (Not purchased through Hexagon) is still under warranty and the thermostat failed during the last major freeze in Houston. When requesting assistance through the warranty, a technician was not available until after the storm had passed. The images from pipes that burst during the 2021 freeze immediately flooded my mind. Luckily, Hexagon was able to offer immediate assistance and within hours the heat was restored. We were able to avert the potential costs associated pipes bursting and I know I have a company to reach out to if I have any issues this summer. As you can see on Yelp, I rarely leave reviews. You won't be disappointed if you use Hexagon!

We purchased an 18,000 btu DuctlessAire mini split AC from Home Depot and it was installed by…read moreNelson Air Mecanical. The job was complicated by the need to remove a massive through the wall AC unit and repair the hole, both inside and outside. Nelson did an excellent job for all aspects of the project. The company responded quickly with a fair, comprehensive quote, they scheduled the job within a few days and they completed the work on schedule and in a professional manner. If you need to have a mini split AC installed, we recommend that you call Nelson Air Mechanical.

The parts wholesaler kept them for a very long time; and, he still did not bill me for that extra…read moretime. I will be calling them, for direct referrals, regarding any service repairs, from now on.

I won't use anyone else for my A/C & Heating work b/c several others before I found these guys…read morewanted to charge around 2 to 3 times as much and then still had issues along with unnecessary extras that still didn't solve the issues. Elsy's A/C & Heating Services and specifically Roberto and now Diego this time have been absolutely great to work with over the last 7 years at two different houses. Today's service was at my house that is only 5 years old but the capacitor went out which Diego promptly diagnosed and replaced for a very fair price and got everything working again. Diego then explained that he did also find that the condenser contactor was sticking some and although I could get away with not replacing it for now, it was likely the cause for the capacitor to overheat and go out and it could eventually happen again in the future. Because Roberto and Diego have always been so fair and honest about everything I told him to please go ahead and change that as well to get ahead of the issue which he very quickly and efficiently did at a very reasonable price. I can't recommend them enough!

Amazing service at a GREAT price! The installation Team was professional, courteous, and respectful…read moreof our home and property. The quality of the work was outstanding! The Elsy's A/C & Heating Team were highly skilled Technicians and the attention to detail was refreshing. They completed the work, thoroughly cleaned the work areas and were done in a matter of hours, not days. I highly recommend Elsy's.

This company installed an evaporator coil in my attic, which required two people and he sent one…read morePerson to do the job. I paid him in full for the installation and a few days later, water from the coil damaged my ceiling. On two occasions, he sent strangers (probably guys from Hone Depot) to my home and sent another person to see the shoddy work done. After patiently waiting, he arranged to come see for himself but no showed. When I called to see why he didn't come and he could have called to say he wasn't coming, he told me he didn't give a fuck about me or my ceiling. I paid you in full for the installation. I had to pay another contractor to correctly install the evaporator coil, as well as pay someone to fix my damaged ceiling. In your lying respond to my review, you said something about the review being late. This review is so late because I left it alone but I'm sure by accident, the automated system sent me a text to review your company and an email saying I sought you out for service as if I'm a new customer. Probably to market for business. You never intended for me to receive the text or email. You haven't reached out to me in all these years. That's why the review is so late. You lied about what happened when you answered my review on the other site, saying I did not pay for the work, so I came here. That's a lie and you know it. Receipt for installation is attached.

GREAT SERVICE.., I am very pleased with the professionalism…read moreand service provided by Mr. Chris. Within an hour my system was repaired. Cool refreshing air filled my home once again after living without A/C in Houston, Texas for almost a year. I highly recommend Mr. Chris for your A/C needs.

Working with NexAir Solutions was honestly a great experience. They have amazing customer service…read moreand were fast & efficient with the service needed. Awesome combo of value & service! Definitely will contact them again if ever needed.

They were able to come out same day and diagnose the issue with my furnace. As soon as they left,…read moreour second furnace mysteriously stopped working. We were able to get in the attic and fix what they had done to keep it from turning on, but holy crap was that some extremely shady business tactics. They proceeded to play multiple phone calls and texts late that night, past 9 and early the next morning. Their techs did not accept payment, so they expected us to stay up and wait for the invoice to appear and immediately pay it. I've never had a business so impatient and greedy. I didn't even have time to get the landlord to pay it due to their harassment. I would not reccomend them due to this and trying to finagle a 2nd furnace out of us.

I worked for Emmanuel Ramirez, and unfortunately communication was almost null. The systems would…read morenot work properly for me, I let him know various times. I never hid that from him. I am a single mother with a newborn, a 6 year old and an 11 year old and on top of that I have kidney failure. I am at the point of falling into a deep depression just because of a payment that Emmanuel says he will not give to me. Because I did not work correctly as per him, mind you, I always told him when I had issues, I requested assistance and never received. Luckily I am a US citizen, although I live abroad. I will be proceeding legally. There is no excuse to not pay someone.

We've used Comfort Squad over the years for multiple projects, including a 2 stage AC and furnace,…read moresheet metal ductwork with fresh air duct, Aprilaire filtration, blower door tests, insulation removal, attic air sealing and blown in cellulose. The pricing is very reasonable, they do beautiful work and even installed a walkway for equipment access and a storage area in my attic. Check out the pictures of my attic! The owner is a great guy and truly cares. I'm not one to write reviews, but Houstonians need to know about this group.