Project: Replacement of an old Central Air Conditioning System with a new 3 ton 16 seer unit…read more It was a replacement of my upstairs unit. I spoke with a few other contractors but their price and professionalism won me over. The work was just completed a few day ago, but so far everything has been working perfectly. They did a good job, same day service, and charged exactly what they quoted. I would recommend them.

Thomas was extremely professional during the entire process of getting me a quote and then…read morereplacing my AC unit. He was patient and answered all my questions no matter how big or small. Thomas and his crew worked quickly and kept the house and furniture clean and protected. I highly recommend Thomas for your AC needs. You won't be disappointed and will feel like it is someone in your own family helping you! Prices for equipment and labor are extremely fair and competitive.

We believe these guys would be quite ok at selecting, installing, and maintaining conventional HVAC…read moresystems. But anyone interested in mini splits and VRF technology should read our story before choosing to work with Morgan Pro. We trusted them to 1) assess our home for the most energy-efficient HVAC system it could accommodate and 2) install it correctly. Morgan Pro failed to do either. Their $3K Manual J assessment of our 1500 sq. ft home determined it needed a 5-ton HVAC system. It took them over 30 visits to fully install a VRF system in our house and to get it functional--two inverters outside (they accidentally blew up the first one) and 6 mini splits through our home in all the ceilings. During that time, they also caused unnecessary damage: cutting extra joists, drawing on antique trim, and they compensated us for that. The HVAC system passed city inspection, but it never worked 100%. As Morgan Pro kept trying to fix it, we had to agree to things they had promised to avoid--wall thermostats everywhere, humidity and noise levels that were too high, and on and on. When water started pouring from our new ceilings in the middle of a Houston summer, it was clear to everyone that the system was simply wrong for our house. But instead of taking responsibility for their enormous failure, Morgan Pro blamed the two things we had paid them many thousands to professionally assess: our house, and the system! Their next move was to conduct a test on our home, claiming it now needed 8 tons of HVAC (!), not 5, and that we pay them a further $14K to get it up to 8 tons. Knowing it was utterly laughable that our 1500 sq. ft house was an 8-ton home, our only next step was a legal dispute to get them to give us a correctly-sized and functional system for the money they had already taken for us, with consequent delays to a remedy. Shocked and exhausted, we decided that delay was worse than simply severing ties with an inept business we could never trust again. Morgan Pro ended up waiving thousands we still owed them so they could crawl away from their own meaningless install guarantee, and we were relieved to see them go. We then removed the entire system (see photos) and installed a conventional one (4 tons!) which has worked perfectly from the start, costs much less to run, is much quieter, and is a great fit for the structure of our fully renovated historical home. Our new HVAC technician who extracted system has installed the same units many times before. He pointed out the clear mistakes he saw in Morgan Pro's installation, and said the technology was also just not suited to our house. Morgan Pro's supplier and factory rep (who they depended on almost exclusively) were also at fault and we are making formal reports to their respective professional boards and the manufacturer as well. All of them failed us abysmally, but none more than Morgan Pro: they failed to do right by our home and us, when that was their *only* job for which we paid many thousands in good faith while supporting their efforts in our home for months with remarkable patience and kindness. Everlasting shame on them. We have written this review so that other Houston customers can be well informed. We would hate for the same experience to happen to anyone else because we had remained silent about their record with us. One star is for their fantastic office staff and their young tech Ricky, who always worked as hard as he could to do his best, though he was way out of his depth on these units.

Morgan Pro Services has been our go-to service provider for HVAC and electrical services for years…read more Recently, the AC at my business went out on our busiest day of the week. They were able to come same day, assess the problem, provide a quote that was fair and reasonable, source the parts and return same day to get us back in business. I got on a maintenance plan and look forward to continued high-quality service service delivered in a professional and friendly manner.

I worked for Emmanuel Ramirez, and unfortunately communication was almost null. The systems would…read morenot work properly for me, I let him know various times. I never hid that from him. I am a single mother with a newborn, a 6 year old and an 11 year old and on top of that I have kidney failure. I am at the point of falling into a deep depression just because of a payment that Emmanuel says he will not give to me. Because I did not work correctly as per him, mind you, I always told him when I had issues, I requested assistance and never received. Luckily I am a US citizen, although I live abroad. I will be proceeding legally. There is no excuse to not pay someone.

We've used Comfort Squad over the years for multiple projects, including a 2 stage AC and furnace,…read moresheet metal ductwork with fresh air duct, Aprilaire filtration, blower door tests, insulation removal, attic air sealing and blown in cellulose. The pricing is very reasonable, they do beautiful work and even installed a walkway for equipment access and a storage area in my attic. Check out the pictures of my attic! The owner is a great guy and truly cares. I'm not one to write reviews, but Houstonians need to know about this group.

This company is terrible, they have been draining me of cash for over the past five years. I've…read morespent over $8,000 in services for an HVAC unit that's just ten years old. They constantly invoice and charge for the same problems that they supposedly fixed the last visit. Do not use!!!!

My heat was out during the cold snap of early 2021. I called Tony to come fix it. Every other HVAC…read morecompany said that they were too busy to come the same day and wanted to charge me 100 dollars just to show up the next day. Tony told me he is busy, but he would make it here before the day end. Tony showed up only a few hours after I called him and got to work fast! He tested everything and found the cause of the problem, the gas valve was not working. It is a special part usually they need to order it. He actually went out of his way, tracked one down, then we and picked it up and fixed the valve. He also cleaned my flame sensor, tested all safety switches and low behold I had heat! What an amazing HVAC experience.... definitely earned my business forever.. highly recommend J&V Air Conditioning!

We have had two different employees from Air Wise work on our A/C unit over the last 7 years on 3…read moreoccasions. Both Mitch and Auggie were super helpful and very knowledgeable. They not only fixed our issues, but went above and beyond making sure I understood what the issue was and how it was resolved. They were also very great with my dog, who is slow to warm up with men.

I have a Mitsubishi Mini Split that had been leaking into the apt. I was referred to Air…read moreWise-Mitch by a neighbor. He responded quickly to my text and showed up as scheduled. They did a professional job cleaning the mini split unit. Mitch had amazing customer service and explained the process in detail. They left the job site clean and just at the time he had mentioned it would take. I recommend Mitch for you AC needs especially a Mini Split. He was a pleasure to talk to.

Wes thoroughly evaluated my air conditioning requirements. During his visit it was clear he has a…read moredeep fund of knowledge and was very creative in addressing our concerns. I recommend him without reservation.

Our air conditioner was not running properly and they had someone at our house the next day. I…read moreliked that they texted a picture of the tech that was coming beforehand. He quickly realized the issue and didn't try to upsell us on anything. He also noticed an issue with our plumbing that we weren't aware of and suggested we call a plumber. That was very much appreciated. Definitely recommend.

We recently had a new ac and duct work installed in our 45+ yo home and the entire experience was…read moreoutstanding from start to finish. The team was professional, price competitive, punctual and courteous, and the crew-5-6 technicians-worked efficiently while keeping the work area spotless. It is not often you find a company that delivers excellent service, quality workmanship and respect for your home all at once. They have been in business since 1959! If you are looking for reliable HVAC service, Baker Jones AC is the way to go with this family owned business. Give Ronald, Robert or Justin a call and you will not be disappointed.

Excellent service, quick response, courteous! Twice they have helped us with ac and furnace…read morerepairs. Reasonable prices.

We have used their service in the 249 area of Houston in order to improve our cooling during the…read moreHouston hot summer months. Their technicians have helped us keep our unit working well. It was one of Ruben's team members that came over and recommended the proper protocol in order to have the most efficient HVAc.

I had Ruben (a guy with knee problem and a limp) come over to check a condo HVAC. He suggested a…read moretakedown of the entire system from the ceiling to determine if there was a Freon leak (found none, but charged me $500 without a receipt). He then proceeded to the roof (where the compressor is) and determined that the capacitor is bad (changed). He also said that there is a leak, as the Freon was empty. We had set the next day for his next visit to fill the system with Freon and add a dye (a leak detector), but did not show up after multiple calls. Got a different company for a recheck. The Freon was full, and there was a fuse removal/disconnect (in the control box next to the compressor) that was obviously done by Ruben (no one touched the system since the original installation). And guess what: the system fired up once the fuse was connected, and started cooling like a charm. In summary: Ruben obviously tampered with the power supply to make it look as if the system was dead. There was no need for take down of the coil cover to check for leaks, there was no leak, and the Freon was full. The guy is a liar and a fraud. Don't let him get close to your house. If there was an option for negative stars, I would give him - minus 10.