Platinum Potty Rentals provided bathroom services for my outdoor ranch wedding and they were…read morenothing short of amazing. The customer service and communication was professional and kind, the delievery, setup, and pick up was all done by their team and went super easy. With so many other things going on during the wedding it was so nice working with such a reliable team, I did not have to worry once!

I had a tough septic job, down a cliff. This brought the bandits out of the woodwork. They really…read morewere trying to rip me off with a crazy high quote and BS explanations. Wastewater Transport Services was actually recommended by another honest septic company that turned it down. Their smaller trucks were not powerful enough. Ash from WWTS was very nice and honestly couldn't give me a price until they came out to look. He let me know it would require two guys and a longer on site time. Rudy who came out was great, Assured me it wouldn't need any crazy equipment like I had previously been quoted. He'd seen it and done many similar jobs before. Rudy came out as scheduled and toughed out the extra hours and a ton of trips up and down my steps. It went great. He showed me inside the tanks after the job and explained the work. This was not a bargain job. The price was fair and reasonable for the job,well done on time. I will only use this company and I will make sure my neighbors do too.

Called the office on April 21, 2014 to get an over the phone quote. By far the cheapest even with…read morethe possible add on that all the other places charge. The price we were given was explained for 1 hour of service, 1750 gallons. They were upfront and forthcoming. Other places didn't tell me that info until I asked. They were able to give me extended quotes should it go over the time or gallons. I scheduled for that Wed and was told that someone would be out between 3-6 pm. I got a call 30 min before they arrived. I got a call that Rudy Minas would be there in 30-45 min. I was also reminded about the 10.00 coupon savings. Rudy got there at 3:30 and was done by 4:30. He was so nice.. Thanks WWTS for not trying to take advantage.

Poor customer service from Joesf. They were supposed to order & Install parts, but someone dropped…read morethe ball and then he also changed what was being said about condition of tank and ignorded/refussed to follow up. Poor service and expensive. Used to be better company in years past, that obviously changed.

Our septic high water alarm kept going off. We kept resetting it and it would slowly drain. Then…read morethe pump just stopped working and the water level in the pump chamber got so high we had to stop using water. Called Josef on a Friday around 10:30 in the morning. He had a crew at my house 4 hours later. David unclogged a drain plug on the pump and the pump started working again. The pump was15 years old and we asked them to replace it. They gave us a written quote and a choice of pumps. They installed a new pump and pumped out the tank. At no point did THEY try to sell me a pump or anything else. In this day and age ya gotta appreciate that. They were prompt, courteous and did a great job. And that's how you earn customers!

They did show up when they said they would but billed us close to $300 for absolutely nothing…read more Never even made it into our driveway because the crane they sent was so monster huge.They could have told us BEFOREHAND that they needed a certain amount of clearance to get into a residential drive. Lame. Lame. Lame.

Had a bad customer experience concerning miscommunication and improper billing by Austin…read moreCrane...they recently changed their policy and billing related to driving into Austin and neglected to mention this on the phone when I requested their services for a bid...they billed an extra $110 for driving into Austin???...without placing the additional cost on an itemized receipt...therefore making my before bid to my customer incorrect...usually very satisfied with this company and have recommended them to several others...not pleased being blindsided and will be seeking another Austin crane company who does not charge extra to go into Austin

I had an emergency and called SOS to see how quickly they could come. I was told on the phone that…read moreit was doubtful they could come that day. As such I told SOS I was going to try and find someone to come by ASAP. I was able to get another company to come by that day, so I scheduled the other company. Right after getting off the phone with the other company SOS called back and said they could come that day. I find that to be great customer service that they would call me back saying they could make room for my problem. SOS is to be commended for their communications with customers. This trait is lacking with many companies I deal with in the Austin area.

Used Snowden for septic pump out. Spent time on phone prior with Jeff who was very informative…read more Overall, good service as Larry H was outstanding and on time. Recommend them.

We have used them for the past years during our summer swim team season. The gear is always in…read moregreat shape, well organized, and they've never missed any items. They have fair pricing and will prorate rentals longer than a month. The staff is always helpful, friendly, and quirky. They do have a very strict policy on who is financially responsible for the gear. There are no "business accounts" you must have a personal guarantor, which was fine by me since my organization would back any damages (which we've never had). I definitely recommend this business.

Super easy experience renting speakers from these guys! Would def go back next time I need…read moresomething.

If you're looking for a dumpster company that also offers accidental demolition services, look no…read morefurther than GrimeTime. During a routine dumpster drop-off, their driver reversed straight into my gate and pretty much destroyed it. To their credit, Loren Gray initially assured me the company would take care of the damage. Unfortunately, after that... complete silence. Apparently customer service gets hauled away with the dumpsters too. So if your project requires waste removal and surprise property damage with zero follow-through, they've got you covered. For everyone else: I'd strongly recommend looking elsewhere for your dumpster needs.

I did a whole lot of research before choosing a dumpster company for a small project. Grime Time…read moreoffered me a rate that was considerably lower than some other companies (almost $100 cheaper than the high-end places). I asked if the rate included tax, and it didn't, but Kelly at GT noticed I was a first-time renter and gave me a discount that covered the tax and more. The dumpster was delivered at 8 a.m. on the scheduled day, and it was picked up promptly when the rental ended. Everything was smooth and efficient. Well ... everything was fine except a problem with the dumpster's pin, which controls the latch to open the door. I couldn't figure out how to get the door open, so I emailed Kelly, and -- I'm not exaggerating -- within 5 minutes a GT truck pulled up to fix the problem (which turned out to be jammed pin). It just so happened a truck was in the area, and Kelly diverted it to take care of my issue. This is a first-rate company that's both professional and affordable. I couldn't have asked for a better experience.

Called Alpha Septic to get our septic pumped on Dec. 31. Scheduled an appointment for Jan. 2 at…read more8am. NO show and NO response to several voice mail messages. Had to find another company to come out and pump our septic.

Fast, clean, well prepared and professional. I have no reservations about using them again.read more