Not all Sephora's are the same and this one excelled at customer service. They were helpful and…read morekind, but not overwhelming. The store was clean and products were nicely arranged. The aisles were large enough, so there was room to look at the products and the shelves were stocked with sample products meant to be tried on. There were areas of shelving that highlights new, trending items. Great customer service.

I love to sample perfumes and this Sephora has one of the largest walls of fragrance with scents…read morethat I want to sample. I'll happily spend 15-20 minutes spraying fragrances on those little white paper strips, my wrists, and sniffing away. Then I can't remember which is which and I'll start the process all over again. I'll always walk away with one or two new fragrances. A coworker told me that he could smell my perfume as soon as he walked in the room (that's not a good thing, is it?) but he doesn't know that I had just sprayed some.

I have had chin filler here and felt a ridge under my lips as well as a nodule formation along the…read moreneedle track. I obtained a second opinion before dissolving my filler and was told the original filler placement appeared questionable. After the hyaluronidase treatment, I developed painful hematoma. When I raised concerns, staff became defensive and dismissive instead of addressing the situation professionally. I've had fillers before and never had a hematoma not even once before. It takes an inexperienced injector to cause vessel injury like that. I was repeatedly redirected when asking to speak with management regarding my experience. Anyone considering treatment here should take their money and go elsewhere.

Elase bought out Ideal Image in Schaumburg. I had ulttherapy through Ideal Image in for which I…read morepaid more than $2,700. No results visible. Went for my follow upappointment on 12/5. The spa had no record of my appointment; offered to reschefule; however, photos from my pre treatment did not transfer over when Elase took over the business. I asked to speak to the manager but was told they didn't have one and that the district manager would call me. No call even after multiple attempts to reach someone. There's no information on how to contact Corporate by mail or phone. Horrible experience. Stay far away

This place is a hidden little gem. Very professional and Anna gives an amazing massage!read more

This place is amazing. I will never go anywhere else. Tanya always answers all my questions with…read moresecond. The. Gift certificate are really a great gift. They are beautifully packed. Thank you for great service

I drive from the city of Chicago to get facials by Jane, and leave feeling so refreshed and…read morerelaxed! I first got a chemical peel and she was awesome about testing what would be best for my skin, walking me through the process beforehand, and talking through alternatives until I felt sure I was getting the right treatment. Her energy was awesome, her space was calming and comfortable, and after having a couple of sessions with other estheticians, I felt the most welcomed, relaxed, and excited afterwards about what to explore on the next visit!

I'm usually hesitant about doing anything new for my skin because it can be sensitive, but I'm so…read moreglad I gave a facial a try with Sarah. She took the time to figure out what products were the best fit for me, and I left feeling more refreshed than ever. Will be coming back on the regular since I see my skin clearing up.

Monica gave a great sports spa pedi! She was meticulous about her use of the tools, shaping my…read morenails just right. I also made specific requests that she made sure to take care of. Very nice massage. Strongly recommend.

Got a full set gel x manicure. I will not recommend this place or be going back…read more 1. The technician's station was dirty. Nail clippings were on the towel and tools out when I sat down. I asked if the tools were sterilized and he ignored the question. The UV curing lamp was greasy on the inside. 2. I showed a picture of what I wanted, they came out nothing like it. The shape is off and color was not right. I was offered chrome for an upcharge after my service began. I also did not get any of the usual manicure services included. He just pushed back my cuticles and began applying the plastic nails. When completed, I was left with excess hardened gel all over my fingers and misshapen nails despite saying multiple times they were crooked. 3. It's been 12 hours since I got the manicure and 1 nail popped off. The positive is the front desk woman. She was polite and helpful in choosing a color comparable to what I was looking for and helped find my technician when he disappeared. When I showed her my nails she was apologetic but no discount or offer to fix them was made. Huge waste of money and time here.

She tries to make herself look really important , when you text her , she purposely messages you…read moredays later to make you feel Like she's ""so busy " that's the trick , to fool people to think she's the only one that' knows skin .. she over charges n hypes herself up as "world renowned " most of her reviews are made up n she doesn't care about people .. she is the reason why people don't take the holistic lifestyle seriously

Love my skin care with Melissa. She is such a great person and makes me feel so relaxed. It's so…read morecalming and my skin has never looked so good.

Clean, on time and discreet. I got a Brazilian and it was minimally terrible which is all you can…read moreask. I love my results and they gave me some follow up creams to maintain the softness:

I moved out of Illinois in February and just wanted to give this specific EWC a shout out. I tried…read moreso many other locations in Illinois, but was completely satisfied once I found this location. I loved working with Jasmin. She's great at everything she does and I always left my appointment more than satisfied. If I'm ever in back in the area and need services done, she's my girl. Everyone who works at this location are so sweet and help create a welcoming environment to new comers.