Always fast and great quality! I've been coming here for about 2 years now to get gelx and no chip…read morepolish and they do a great job every time. So many color options! There was a situation where they couldn't find my reservation in the system for a manicure and pedicure and it was handled really well! All nail clippers and supplies are replaced for every client and it's extremely clean inside the salon.

Expensive for the service, paying for Kildeer. I think there are better options in the area and…read morecheaper with better results. I wasn't told thank you when nails finished and paid and gave a generous tip.

Monica gave a great sports spa pedi! She was meticulous about her use of the tools, shaping my…read morenails just right. I also made specific requests that she made sure to take care of. Very nice massage. Strongly recommend.

Got a full set gel x manicure. I will not recommend this place or be going back…read more 1. The technician's station was dirty. Nail clippings were on the towel and tools out when I sat down. I asked if the tools were sterilized and he ignored the question. The UV curing lamp was greasy on the inside. 2. I showed a picture of what I wanted, they came out nothing like it. The shape is off and color was not right. I was offered chrome for an upcharge after my service began. I also did not get any of the usual manicure services included. He just pushed back my cuticles and began applying the plastic nails. When completed, I was left with excess hardened gel all over my fingers and misshapen nails despite saying multiple times they were crooked. 3. It's been 12 hours since I got the manicure and 1 nail popped off. The positive is the front desk woman. She was polite and helpful in choosing a color comparable to what I was looking for and helped find my technician when he disappeared. When I showed her my nails she was apologetic but no discount or offer to fix them was made. Huge waste of money and time here.

The front desk is efficent and you can always call for an appointment, their foot massage is…read moreamazing. Kevin very attentive and respectful.

excellent care and attention from head to toe. relaxed and relieved from days on our feet. highly…read morerecommend the 75 minute full body.

So surprised by the negative reviews! Today was my first visit and I am soo excited to come back…read more Got my gel mani/pedi removed and had full new gel mani/pedi completed in 40 minutes (one technician did my mani while the other technician simultaneously did my pedi). Walked in on a Friday afternoon and was instantly attended to. Looking forward to my next visit!

My mom and I came here to each get dip it's very very close to home so we thought we would give…read morethem a try. we are both people that can get 3-4 weeks out of our nails however they have one person there that does dip we were here for over three hours she seemed like she did not know what she was doing we left our nails were very very bumpy and uneven and the next day they were lifting away from the nail.

Brittany at Britt Nicole is a master at hair color. I can't tell you how many other salons I tried…read morelooking for someone to give me the hair color I wanted that would actually last until my next appointment without fading or turning brassy. Brittany has been able to give me beautifully differentiated, natural color that has drawn many compliments. I've been coming to Brittany for 5+ years and plan to keep on coming back!!

I called the corporate in Colorado Springs and am writing an email to Gina Rivera. I am 50 and…read moreseeing stylists is not my first rodeo. However, this time, it was with my 16 year old daughter. I will start by saying, it's my fault for not walking out. People will only treat you the way you allow them to. We were short on time and Heather Brazier was cheaper by $20 than our other options. I will even go so far as to say somehow we asked something stupid. At the end if the day, customer service is at the heart of a stylists job. We left the store glad to be gone. My daughter's hair was still wet. Heather pulled at it from beginning to end. (NOTE: she cheers and has a tough scalp from all the ponytails etc) Before we started Heather was combative. She repeated the same thing over and over in a very angry tone - at least 10 times. No joke! I even asked her if she was having a bad day?! She said she didn't want to be blamed for it not turning out like we were thinking. She said she busy and efficient. In our texts prior I asked her if she took credit cards, she said yes. When we arrived, she had a sign that said it would be an additional 4% for cards. When I asked, she said, "You are going to pay that fee, not me!" After talking to my daughter in the hallway, we let her proceed. She was done in less than an hour. (She had a 10:30 appt; we were there at 9:30, and after all the "discussion" she didn't start until 9:45, at best.) she charged us $70. I left her $5 tip because my daughter was afraid she was going to yell at us again. Shame on me for not leaving. Shame on her for turning what should have been a relaxing, enjoyable time for my daughter, into the worst case scenario ever. Heather, it's not what you say sometimes, it's how you say it.

This has been my second year going on Mothers Day I wish I…read morehad thought about every Mother's Day since my mom dies. (6 years ago). I have had Vicki for a facial every Mothers and Fathers Day She is AMAZING Great touch Very calming She is the best Everyone in the salon has always been great as well!

Definitely NOT a Salon Spa experience. Services such as facials and massages are performed in rooms…read morewith paperthin walls where you can hear people's entire conversations - their coughing and laughing and even my luck today - a dog barking! You pay Salon Spa prices, but you get a ridiculous experience