Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

We had an extremely complicated job that needed to be done, including re-doing our connection to…read morethe main sewer line. It involved even digging up a major street to execute. Charlie's crew was extremely professional, knew exactly what to do, patient, and did high quality work. One of the things that I valued most during this multi month project was their clear, quick, and faithful communication with me. I highly recommend their services.

These guys respond super fast. They gave me a window of ETA and stuck to it. Jose came and took…read morecare of an emergency situation and was able to complete the job with all the necessary tools and equipment for whatever I needed. José's knowledge of his craft and his professional demeanor give me unshakeable confidence with my wholehearted recommendation to anyone out there that has any plumbing needs, big or small.

Cali Rooter & Plumbing is my new go-to company for reliable plumbers. They answered my call and…read morewere out the next day to take care of a couple bathroom issues. The technician diagnosed the issue on the spot, gave me a price, and completed the work in 30 minutes. They showed up on time and performed with no incident or delay. I would suggest this company to anybody for any plumbing or drain needs, and I will call then first next time I have any issues!

My sister recommended I do a sewer scope "just in case" since she encountered some costly issues on…read moreher property that could have been prevented with a sewer scope and preventative work. I reached out to a bunch of companies and went with the cheapest (not Cali Rooter and Plumbing) since I figured they'd all be doing the same thing and I didn't expect them to find anything. Well, to my unpleasant surprise, they told me that I needed a new sewer pipe from my property to the street. Despite the fact that the entire plumbing system had been overhauled five years earlier as part of an extensive renovation and all the new plumbing was okay, they had connected everything to the original pipe from the 1940's. They showed me some blockage that was already happening and said that if I didn't replace the pipe I could have an issue with water backing up into the house, causing damage. Given that this was no longer just a sewer scope, I did some more research and based on reviews, asked Cali Rooter for a second opinion. They came out first thing the following morning (like 10 hours later) and told me that I not only needed to repair the sewer pipe, but I also had to get a liner. They suggested that the other company was either negligent, or knew that I needed the liner and was going to wait until the trench was dug already and I was forced to say yes to the upsell. Cali Rooter said that they could come as soon as the rain stopped, about 4 days later, to do the entire repair. Communication was great throughout, they showed up around 9 am and were done by around 3 pm and it looks like they were never there (my biggest concern was the landscaping). They also serviced the two water heaters on my property as a courtesy. All around great service - great communication, fast responses and service. So far so good with the new pipe, although I guess if they did things right, I won't know until after things don't go wrong for decades.

Patrick provided great plumbing service. He was very hands on and excavated and found the leak to…read morethe main line pipe to give a fair and accurate estimate. He was able to provide same day service even though it was already past 7 pm. After the repair, he backfilled all the excavated dirt. Kudos to him. Great work Patrick!

They came super quickly communicated the plan and we're very friendly with me and my grandmother…read more Highly recommend!!

Joey drove out to my home (NoHo) within 90 minutes of my post for help. I was fully expecting to…read morehave to replace the 40-gallon tank, as it was leaking substantially, and I couldn't keep the pilot light on. Upon arrival, Joey ascertained the water valve was broken, not the tank itself. He quoted me a VERY reasonable charge for parts/labor (and even waived the initial diagnostics fee). Spent a weekend without hot water, but by noon on Monday, back online! Thanks a Bunch, Payless!

Called late in the day for a tenant's water heater that quit working, and had an appointment…read morescheduled for next morning. The dispatch and a complimentary text message said they would call half an hour before the tech showed up--unfortunately that call didn't happen BUT the tech was patient as I made my drive over. The tech (Aden) was friendly, informative, sharp, on his game. Gave the heater a thorough inspection, repaired some missing screws in one of the faceplates, cleaned up dust and debris, and got the furnace relit and working. Most importantly he gave me a solid rundown on what to look for, a couple water drainage issues he spotted that may cause us problems in the future, and wrapped up. Cost of the inspection covered his repairs. We were done within an hour. I'll call these folks back for future water furnace needs--hope they can fix whatever happened with the warning call.

I had a pin hole leak under my kitchen sink. Carlos and Edward showed up promptly. They identified…read morethe problem quickly and gave me a very reasonable quote. They then proceeded to work on replacing the part once they've confirmed that they have it in their van. The job was done quickly and thoroughly. They checked to make sure that there was no other leak. They even helped tighten the faucet for free even though it wasn't easy to do (due to the way the cabinet construction). They were very both very polite and considerate. Would definitely hire them again.

Edward and Carlos were friendly and professional. They replaced my kitchen faucet, dishwasher…read moreair-gap, and a dual-angle stop. They took their time to explain what they were doing and why. Their estimates were clear and detailed. I'll use their services again.

I found this company through the Yelp assistant. They were responsive and I could schedule an…read moreappointment very easily. The plumber Sal was professional and helpful even though the problem seemed pretty basic to fix. I was glad nothing needed to be replaced but if it does I'll use this company again!

Great service at a reasonable price! Charles and the whole staff are professional and…read moreaccommodating. Work around your schedule. Thanks guys!

Had an amazing experience with ZH Plumbing and Water Heaters. From the first call, Zorro was…read moreincredibly responsive and easy to work with. I initially contacted him to perform maintenance on my tankless hot water heater since I had just moved into a new home. Zorro showed up on time, was extremely patient, and took the time to answer all of my questions (it was my first time dealing with a tankless system). Because of how great the experience was, I ended up asking him for a quote on a whole house water filtration system as well. During the installation, one of the filter tanks unfortunately had a crack. Zorro immediately got on the phone with his supplier to get a replacement as quickly as possible. He kept me informed every step of the way, even sending me the tracking number so I could follow along. When the replacement arrived on a Saturday, Zorro was at my house within the hour to finish the job. That level of responsiveness and accountability is rare. It's also clear he really knows what he's doing. He even handled cleanup and made sure everything was working perfectly before leaving, which I really appreciated. You can tell he takes great pride in his work of the finished install. If you need a plumber just call ZH. Highly recommend.

I had an excellent experience with Z & H Plumbing & Water Heaters. They recently installed a new…read morewater heater at my home and the entire process was smooth from start to finish. They showed up on time, explained all my options clearly, and gave me a fair, upfront price. The installation was done professionally and efficiently, and they left the area clean like they were never even there. You can tell they really know water heaters inside and out. What impressed me most was their attention to detail and customer service. They made sure everything was tested, working perfectly, and answered all my questions before leaving. If you're looking for a reliable plumbing company in Los Angeles for water heater installation, I highly recommend Z & H Plumbing. Honest, skilled, and professional.