My water heater stopped working. It would ignite, but there was no gas flame to actually heat the…read morewater. I called several companies, but none of them seemed interested in properly diagnosing the problem. They simply wanted to replace the entire water heater at a ridiculously high price or quoted me outrageous prices just to replace a part like over 2000. Then I contacted Sam to diagnose the issue. He was extremely knowledgeable and professional. He took the time to thoroughly inspect the water heater and carefully check all the possible causes instead of jumping straight to replacement. He eventually identified the problem and installed a new ignition combination control box for me at a very reasonable price. The water heater is now working properly again. I really appreciate Sam taking the time to actually diagnose and fix the problem instead of simply telling me to replace the entire water heater. It's refreshing to find someone who is knowledgeable, professional, honest, and reasonably priced. I would definitely recommend Sam to anyone who needs water heater repair.

Contacted a few companies to replace my water heater. Sam called and quoted me over the phone with…read morea great price (compared to other companies). Sam came out the next day and was prompt and very nice. Finished the job in a few hours and payment process was smooth. Would definitely recommend for any water heater issues.

Jake at The Water Heater company was amazing. Such a great guy and he did amazing work…read more Unfortunately my old machine had to be replaced, and Jake came right out, gave me a great quote and started the job that day. Communication with the company was fantastic and clear. And when we needed to make some few adjustments soon after, Jake came right back out. I wanted to thank Jake for the great work and for being super helpful and cool!

Thomas from The Water Heater Company just finished installing a new unit for us, and the experience…read morewas excellent. He was on time, highly professional, and very responsive throughout the entire process. Beyond just the installation, he answered all of our questions and took the time to teach us how the new unit operates. He worked hard and left our home clean once the job was done. If you need a new water heater, I highly recommend Thomas and his team.

Arrived promptly, courteous, fixed clogged line in under an hour! We have used them on many…read moreoccasions over the years and have always been pleased with their work.

Five stars. I own a rental in Burbank that had been backing up for the better part of a year, and…read moreCharlie's is the company that finally got it sorted. I called on a Wednesday afternoon with sewage coming up through a shower drain. Cesar came out that evening and worked late into the night, but the line would not open, which told us this was not a normal clog. The next day they excavated, got down to the blocked section, removed the clogged pipe, and jetted it clear. Once it was open they ran the camera, and it showed exactly why this kept happening: the old clay pipe was cracked and offset, with a corroded section of cast iron next to it. Cesar walked me through the footage and laid out the options, and we went with a full trenchless pipe burst replacement. The thing that stood out most was the communication. Cesar answered every question I had, no matter how small or how many times I asked, and he answered them fast. Everything was in writing. The scope grew as they found more, but every increase was explained and quoted before they touched anything, and the final bill matched the contract to the dollar. When they ran into an extra connection at a bend they handled it at no charge without me asking. My tenant works from home with strict privacy requirements and a hard cutoff time, and they worked around her schedule every single visit. Small things, but they say something: the whole crew showed up in matching Charlie's uniforms, trucks clearly marked, everything organized. When the job had to pause for the city inspection, they tarped and secured the excavated soil, covered the pits with plywood, and left the property clean and safe with my tenants living there the whole time. Their mascot is great too. After a week of dealing with this, having a team show up looking like they knew exactly what they were doing was reassuring. The crew did the entire 65 foot pipe burst in one day during an Extreme Heat Warning, close to 100 degrees, and still had water back on that night. They pulled the permit, coordinated the city inspection, and passed it. Huge shout out to Cesar, Javier, Hector, Oscar, Giovani, and Adrian. These guys worked hard in brutal conditions and I'm grateful.

Cali Rooter & Plumbing is my new go-to company for reliable plumbers. They answered my call and…read morewere out the next day to take care of a couple bathroom issues. The technician diagnosed the issue on the spot, gave me a price, and completed the work in 30 minutes. They showed up on time and performed with no incident or delay. I would suggest this company to anybody for any plumbing or drain needs, and I will call then first next time I have any issues!

My sister recommended I do a sewer scope "just in case" since she encountered some costly issues on…read moreher property that could have been prevented with a sewer scope and preventative work. I reached out to a bunch of companies and went with the cheapest (not Cali Rooter and Plumbing) since I figured they'd all be doing the same thing and I didn't expect them to find anything. Well, to my unpleasant surprise, they told me that I needed a new sewer pipe from my property to the street. Despite the fact that the entire plumbing system had been overhauled five years earlier as part of an extensive renovation and all the new plumbing was okay, they had connected everything to the original pipe from the 1940's. They showed me some blockage that was already happening and said that if I didn't replace the pipe I could have an issue with water backing up into the house, causing damage. Given that this was no longer just a sewer scope, I did some more research and based on reviews, asked Cali Rooter for a second opinion. They came out first thing the following morning (like 10 hours later) and told me that I not only needed to repair the sewer pipe, but I also had to get a liner. They suggested that the other company was either negligent, or knew that I needed the liner and was going to wait until the trench was dug already and I was forced to say yes to the upsell. Cali Rooter said that they could come as soon as the rain stopped, about 4 days later, to do the entire repair. Communication was great throughout, they showed up around 9 am and were done by around 3 pm and it looks like they were never there (my biggest concern was the landscaping). They also serviced the two water heaters on my property as a courtesy. All around great service - great communication, fast responses and service. So far so good with the new pipe, although I guess if they did things right, I won't know until after things don't go wrong for decades.

We had a laundry list of issues with the plumbing in our house since moving in and didn't know…read morewhere to start (water pounding/dripping sounds in the bathroom, mysterious non-functioning water lines in the yard, etc.). Ara came out, immediately knocked a couple things off the list (servicing our tankless water heater) and helped us come up with an action plan for the bigger issues. The whole process was super smooth and he went above and beyond making sure we both understood the issues and proposed fixes and gave us very reasonable quotes for everything. If you're looking for a quality plumber who actually cares, I would definitely recommend!

Andrea and his team helped complete a repiping for my parents' home. They were thorough and…read morecommunicated well throughout the project. We would highly recommend.

Hot water heater went out the night before so I called Payless after reading Yelp Reviews early the…read morenext morning. They answered the phone immediately, and had a service guy out later that day. They sent me his picture along with the confirmation so I'd know he was the right person. There was a delay in him getting there because another job took longer than he anticipated but they kept me updated and asked if it was still okay for him to come at the next two hour service window. I appreciated that because it was respectful of my time. Of course it was fine. Darren arrived, assessed the situation, and gave me three options. I opted to replace the tank and bring it up to code but held off on the tankless option. He came prepared with a high quality heater in the truck with everything he needed so he did the work right then and about two hours later he was done and we had hot water again. The billed amount was the same as the quote he gave me earlier. Not cheap but on par with expected costs and they use high quality components. I wouldn't hesitate to recommend Payless Water Heaters.

A++++. Spoke to manager Mike who spent 20 minutes on the phone with me (very patiently),…read moretroubleshooting the issue. I sent him pics and a video and he provided absolutely excellent service. He sent out Evan to repair. Evan was incredibly knowledgeable, polite and kind!!! He explained step by step what the repair involved. The pricing was transparent. I'm grateful they came out on a Sunday and resolved my issue. A++++. Thank you Mike and Evan!!!!!!

I highly recommend this service because they responded very quickly to my needs. I have used them…read moretwice, for two different plumbing needs. Once there was an issue with my water pump. The second time they came out to help fix a leak from under the kitchen sink, that flowed outside the house. The work was good and efficient. I am quite pleased that they are courteous and it's easy to set up a time for them to come out. Thanks again!

Jake was able to show up same day, show me what was going on with a drain Cabrera…read moreCamera & offer solutions at fair price. What now could you ask for? Highly recommend, will use again.

Had a great experience! Joe was very knowledgeable and explanatory. Very cleanly work and…read morethorough! Wouldn't hesitate to call them again if I need help. Thank you!

They sent out their technicians quickly the next day. Isaiah and Jordan were on time, professional,…read moreand explained everything to me thoroughly. As a new homeowner, I felt really comfortable asking questions and appreciated that they took the time to walk me through what was going on, what my options were, and what they recommended without making me feel pressured. They were both friendly, knowledgeable, and even helped me with a temporary solution for my clogged sink in the meantime. Really appreciated how helpful and straightforward they were throughout the visit. Great experience overall and would definitely recommend!

I had an issue with an old water heater after a fumigation, and when the gas company came to turn…read morethings back on, they said the vent in the water heater wasn't working. I found ZH plumbing and Zorro was able to come out quickly and diagnose the issue and replace the water heater. Zorro offered some information about tankless versus tank water heaters, but wasn't pushy about one or the other. I ultimately went with a tanked water heater but when that eventually stops working, I would definitely consider replacing it with a tankless one using ZH Plumbing!

Zorro and his team did an excellent job installing a water filter, water monitor system, resolving…read moreclogged drain, fixing a leaky shower head, and installing dishwasher anti flow system, and also installing a new ToTo toilet in just two days! They work fast and clean. I recommend this company to my friends and neighbors.

This is my second review for Flood Brothers, absolutely love this company and their team. I have…read morealways gotten wonderful service. They go over and beyond--treat you like family. They honor their quotes, show up on time. Get shit done and treat you like family the whole way through. Always going to extra mile to make things work their clients. Can't recommend them enough.

Flood brothers was very communicative and available quickly to fix a leak. Would recommend!read more