This company was hired to install a ventilation system across the alley from our condo building and…read moredamaged our fire escape with their crane during installation (it dented a steel fire escape almost 20 feet off the ground!). When we first contacted One Call with the images & evidence, they were amenable and eventually (after working with the restaurant that hired them) One Call put us in touch with their insurance company to file the claim. Fast forward a few weeks later and their insurance company says One Call is now denying responsibility and their insurance is therefore closing the claim. The restaurant that hired them has been extremely apologetic to us & said they wished they hired another company.

I've been in restaurants for over 20 years, and out of all of the various service providers I've…read moreneeded to call upon, finding a professional and reliable hood maintenance company has been the most difficult. Luckily I was referred to One Call Ventilation through two reliable sources (a good friend/and restauranteur, and also a reputable restaurant equipment supply company). Quite simply, you get what you pay for. One Call is not the cheapest, but they do quality work, and stand behind it as well. They get in, are efficient in their process, and get out. They clean up after themselves pretty well as well, so you wouldn't even know they were in. They work to fit your schedule, which means getting in at any time of night/morning, and if you have any concerns, they are quick to address them. Scott and the crew at One Call, keep up the great work.

Eddie did a great job! Could've easily recommended a much more expensive fix, but found a great…read moresolution. 5 star service and explained everything as he did the repair.

UPDATE THEY called and came same day, they cleaned the chimney and cleaned up. Very happy with…read morethe two men who came. This was a little while back and realized I did not give a review. 5 stars YES!!! I called and left a message, a man called back and thought he could come over that day to do an estimate but it got dark, he called and said he would get back to me this week, that was Sunday or Monday, now is Friday and no call back. He sounded sincere so will not downgrade but wonder why no call. I had said I am just looking for a chimney sweep, not looking for a big job so he would be prepared to just do what is absolutely necessary. HOPE he calls and if so will give another report of experience. This popped up in my feed because I looked up Chimney sweeps, I did not come on to give a review. Now not letting me add stars, not sure why not.

This is my second time coming to this business and I can't say enough about it. The owner Jay, his…read morewife and staff are the best! Customer service is too notch. This time I needed to repair/replace a power vacuum head and Jay went through my choices and decided to just get a new power head. He opened a box which had both the power head and hose unit and took the power head for my replacement. So ecstatic to have a new power head with all new features and no belts to change - woohoo!

Very friendly family business. Also exceptionally knowledgeable. Just double check your products as…read morea bag missing out of the package, but I live too far away to return. Doesn't effect my overall experience.

Bill is reliable, knowledgeable and reasonable. He fixed an issue with my refrigerator and got us…read moreback and running in no time! I highly recommend Neighborhood Appliance!

Who are these people who are giving this guy 5 stars? family and friends? Unless you have a very…read moresimple fix, this guy is just going to just be guessing what the problem is and he'll keep trying AND CHARGING every time he tries and attempts to do a "new" fix. Basically threw dead money at this guy as he couldn't diagnose it the first time. Bill changed everything in the fridge and it still DO NOT work. Bill's the type of repair guy that will make you just buy a new fridge instead of attempting to fix it if you ever have a problem in the future. Maybe the other five star reviews needed him to change an air filter or something. Bill is very incompetent.

Each time we've used them they have done a fantastic job. I highly recommend using them for duct…read morecleaning.

Great service and great work. He listened to all my concernsand questions. The price was great.read more

None responsive to requests. Guess they don't want or desire new business. They do great quality…read morework for I've used the since late 1980's. But it appears they don't care to work with small businesses.

Great people and workmanship. I went to Weiss today, as I have previously, for some pieces of…read morealuminum sheet metal. It was important that the dimensions be exact, the sheets be near-perfectly flat, and the anodized surface of each be essentially flawless. Everything turned out just as needed. Jane, in the front office, David, in Sales, and Jim, head of manufacturing, were welcoming, very friendly, and attentive to detail. Jim made sure that the pieces met spec and deburred the edges for me. I understand that the company has changed hands; everyone impressed me as enthusiastic, energetic and happy, so it looks like everything has gone smoothly.

This guy fixed my cooking range and hence two stars but has severe severe attitude issues. Before…read morehe came I sent him a clear photo with an arrow showing the problematic cooking element in my cooking range . He misunderstood and assumed that the whole thing was dead. He comes here doesn't even try to turn it on, doesn't try to diagnose anything and starts to tell me that this ai ain't worth fixing . When I tried to correct him , he starts to yell at me (the customer) saying "you don't understand what I am saying" . All I was doing was trying to explain that not all but only ONE element was not working. Even during diagnosis and repair (second session) he needed help from me (the customer) to hold this support that etc at almost every step of the way . Isn't an independent contractor supposed to be 100% independent in his work? I've engaged electricians and plumbers and other and they all do their job without asking the customer to physically assist. Most importantly his TONE of speaking to the customer (me) was so UNCUSTOMERSERVICE like and almost condescending. I'm an electrical engineer myself with 20+ years of experience and I did not appreciate his approach to talking with a customer. I had no choice and an a time sensitive situation and so engaged with him to get my cooking range fixed. So while HE MAY KNOW what he is doing... that was his opener on the phone ("I know what I'm doing") clearly his work seemed like an amateur who was referencing multiple internet sites etc . To be fair to his credit he did get my cooking range element part ordered and fixed it promptly. Hence I have the two stars. But given his attitude and conversational tone I would NEVER hire him again.

Mike was lighting fast and clear in communication and responsiveness. And boy, does he know his…read morestuff. I have an ancient dual fuel Frigidaire range and Mike performed a battery tests, explaining and showing me along the way, to correctly pinpoint and diagnose the key problem - a faulty control board. The entire time he was on his phone checking availability of different parts and providing me with a range of options. Given that the stove is over 20+ years old we've elected to purchase a new one, but Mike helped me make a sound decision and not waste time. Moreoever, Mike loves his work. I put his contact into my phone under favorites and will be recommending him to friends and neighbors. Highly recommended.

The best of the best!…read more The Devaney family is just great as are the people working for them! Mr. James Devaney is one of a kind - one of the nicest people in the world. Bob, the manager is exceptionally kind and professional. Overall, Wonderful company.

Update to review 11/15/25. After posting this review, General Manager Bob Duffy contacted…read moreme and agreed to refund $450 of the $648.78 charge, bringing my cost to $198.78. While I wish this resolution had been offered during my initial conversations with staff rather than only after public complaints, I appreciate that management ultimately made this right. I have moved to another heating provider and won't be returning, but I acknowledge they did eventually resolve the billing dispute.