I bought a 2016 Honda Accord Coupe from Amati 6 years ago. They took the time to get me approved for financing, didn't take a huge deposit from me and I drove out of there with my car in less than a week! Happy to say she is sitting in my driveway still purring like a kitten!! Absolutely a great buy! I would definitely purchase from them again! Thank you again Amati!! read more

My sister received a lemon from this dealership. CONSUMER BEWARE! Within nine months of purchasing the vehicle, there have been numerous issues with promises to receive a call back which has only happened once, and that was when an attorney was brought into the situation. We will now be fighting this legally. These guys give used car salespeople a bad name. read more

The car I got was great! I had it for 6 years, and traded it in, never had a problem with it. I did basic maintenance and new tires every other year and loved the options and the conveniences the Audi Q7 had. read more

Update 10/14/18: they sold me a car with an oil leak. Enough said. More details: The check engine light came on about a week after I got the car for, apparently, the catalytic converter. I took it there so they could diagnose the check engine light, and they said the cat was about to go. They said someone would call me to schedule the service. No one ever called. I gave them a week, and by the end of the week, I called them. They then very politely yet smugly left me a voicemail saying that they didn't have time to work on my car, THE CAR THEY SOLD ME, because they were too busy working on their cars to sell. Way to care about your customer. read more

Called on a Monday to inquire about a car, made an appointment to come look at it the coming Saturday. Was told to come up, take a test drive, and that the car was really nice and well taken care of. Upon arrival I was very disappointed and disheartened to see that the car was in rough shape. Not one body panel was clean. Cracked paint and rust bubbling/rot on the passenger rear quarter, passenger front door was riddled with chips on the edge from door dings, passenger front fender loaded with chips near the headlight that were very poorly touched up. Front bumper was pulled away from fender and had many many scratches and scuffs, along with cracked paint everywhere. Driver side front door had scratches and cracked paint around the handle near the rear door, and the rear door and quarter had chips and rust starting. Rear bumper had several scuffs and dents, and the roof had clear coat peeling near the windshield. So despite the terrible condition of the body, I still said I was interested but informed them I would offer substantially lower than what they were asking. This car with this mileage (2011 Infiniti M56x) lists for 12k-14k clean retail, car is a base model of what it was and considering the body I would say it wasn't exactly "clean", so I offered 10K, they were asking $12,750. I said that I wished to drive the car to see how it drove, and if I was satisfied I would pay 10K, no more. I was then informed I couldn't drive it, that they haven't put it through their service department yet and that they were behind. I asked why I was told to come test drive it, or why it was in their front line if it wasn't able to be test driven...? I was met with no answer, and my offer wasn't responded to. I then looked the car over further and found it needed brakes front and rear, and that the exhaust had rotted off of both mufflers. This car seemed to get worse and worse the more I looked. I stuck to my offer and said I would still pay 10K flat, not a penny less. I was told no, $10,850 was the lowest they would go, so I walked away. I drove an hour and a half, was told to come test drive a car that was "clean and ready to go", but was met with disappointment and lies. Car is worth 10k max based on visual condition, nevermind the several hundred, possibly thousand, it Needs in mechanical repair. Very very displeased with the dealership and the entire experience. read more

I would not go anywhere this company is. Sold me a car in "perfect condition" . 2013 audi Q5. Required 2 quarts of oil after 200 miles! When i inquired what they were going to do about it they could not respond after several attempts. Still requires oil after every 300 miles. William Paladino is the worst form of a used car dealer! Stay away. read more

There are many dealerships in the Manchester area, consider if your hard earned money should go to a business with so many negative reviews and trust related negative feedback. Not sure why yelp forces us to give one star when 0 would be more accurate. These guys sold a vehicle that not only fails inspection, but is deemed by a mechanic to be not safe to drive even with a rejection sticker. Then they not only refused to work with the customer to fix a vehicle that never should have been sold in that condition, they actually demand the unsafe vehicle they sold be driven back to their lot. A reputable - a term which may be difficult for Amati to identify with- sent them a reasonable quote of repairs not to make the vehicle perfect but NEEDED just to pass inspection and they refuse to consider making the vehicle they just sold eligible to be used on the road. In the end it was less of a hassle to pay someone I could actually trust to repair what never should have been sold than deal with this poor excuse for a business, but perhaps you will make the better choice up front. It's too bad I found what what I thought was the vehicle I was looking for on a lot owned by these people. I should have trusted my instinct and first impression from when I drove onto the lot and looked around and saw the type of business I would be dealing with. read more

Amati Auto Group is the GEM. I was very happy with my experience of buying my Toyota Highlander Hybrid. Jayson was great. I cam he made the car ready for me and gave me the key and told to take as much time as I want to test the car. I tested and checked it inside and out. I came back and told him that everything was great except that I felt a couple of rotors and brake pads might have been worn out. He said he will definitely ask the mechanic to have look and do what they need to do. Nancie was amazing-walking me through all the hurdles of financing the purchase. Because of my mistake, she had to call the bank, insurance repeatedly and get everything done for me. Since I came out of NH state they got the plates for me in two days from RMV. When I came to pick up the car they installed 4 new rotors and pads. The car was clean and looked great. Cannot recommend enough this great business. Thanks, Nancies, Jayson, and Jordan and keep doing what you are doing. Sincerely, Very satisfied Customer read more

Lost my business before they could even earn it! My husband and I were shopping for cars. Our credit score is in the high 700's and we have $5000 to put down. On an $18,000 vehicle. I asked the price of a vehicle and was told that I would need to get pre approved for a test drive. Pre approved for a test drive??!!!! No thank you. So salesman at Amati Auto in the purple shirt and cuff links...you keep sucking on that heart shaped lollipop because you..suck! read more

Bad experience. As suggested we called ahead to confirm car was available. We spoke to Will and he said yes it was. We made the 45 minute drive and we told that the car was not yet available to drive . It needed to be " tweaked" . If we wanted ( " as most folks do" ) you can leave a deposit and we would be contacted when it was ready to drive. I don't think so. Secondly we noticed that the car was an automatic..not the 5 speed manual as advertised. If the car was posted on Car Gurus it needs to be correctly described and available for a test ride. Other red flags..lot so heavily stocked could barely find a drive around to find a space and walk around to look at cars. None of cars had prices and limited information. High inventory of German luxury cars . Vehicles not clean nor properly prepped. Office area unkempt and dirty. Felt sketchy.....buyer beware. read more

I recently ventured nearly an hour and half to try out 2 vehicles they had in their inventory. Neither vehicle was driveable., one due to a tire bubble and the other needing the battery replaced. The salesman explained that they'd make the necessary repairs if I were to buy the car. I do not buy cars without first test driving. He also said that I should have scheduled an appointment so they could have repaired the cars before I arrived. I always thought that's what used car dealers do? They buy the cars at auction and prep them for sale by making all necessary repairs. Apparently, that's not how it works at this place! I'd recommend steering clear of this place altogether, but if you should choose not to heed my advice I'd definitely recommend not giving them any notice so you can see them and the car for what they really are. read more

Best experience I've ever had a purchasing vehicle at dealership. William, Nancie and all the staff members are knowledgeable and helpful without being pushy or aggressive. read more

I recently purchased a 2008 buick enclave at Amati Auto Group. When I went to test drive the enclave, I was very excited with the car performance. A week later, I went to pick up the car from their lot. As soon as I was pulling out of their lot, I noticed the car was making a noise from the front end and the ride was rough and bouncy. The next day, I took the car to goodyear to have it checked out. I was told by goodyear that the front struts are weak so they need to be replaced. I called the dealer regarding the issue, they scheduled me to have the car service by them. Their mechanic took the car for a test drive and then put the car on a lift to check the front suspension. Minutes later, the mechanic informed me that a sway bar link was loose, they tighten it up and the noise is gone. I took the car for a test drive just to be sure that the problem has been solved. Unfortunately the noise was still there. The car definitely needs front new struts. Car was pulling when braking also. I went back to the dealer and told them of what I found wrong with the vehicle. I was told by the service manager "Andre" that they can not replace the struts because this issue will not cause the car to fail state inspection. After spending over $8000.00 on a car, you would think that you won't have to deal with auto repair bill at least for a month or two. Well not when you buy from Amati Auto Group. Since they have a second buick enclave on the lot, it makes me wonder a lot of things. For example : 1) I wonder why the sway bar link was loose when in fact it was fine the first time I drove the enclave. 2) I wonder if the struts that were on the vehicle of my interest when I first test drive it are the same one's on it after I picked it up. Please stay away from Amati Auto Group. read more

Read the other reviews as the same issues seem to be present. Rude sales. I was not looking for financing and had planned to buy on the spot. Also look at Car Fax reports ( the cars you like and in general), They buy at auto auction. The car was sitting on lot for months. Hint it is not good for a car to sit that long so be wary of any car sitting in a lot for months, ask your mechanic about this. read more

The worse experience ever ! Drove alllllll the way to this place all to find out that they lack communication. Very unprofessional, inexperienced sales and to top it off .. they completely lack knowledge on their vehicles . How are you not aware that a vehicle that is up for sale doesn't even drive in 4x2 , it only drives in 4x4.. ridiculous! Pure mess . At least the gas is cheap ! read more

I am angry they scammed me. I lost my car to covid and they sold me a car that needs 8000 worth of work to pass inspection. After Will telling me it's a great car no mechanical issues and recently passed inspection. I trusted his work signed the unsafe paper becasue as I signed it he continued to tell me this goes for anyone buying a car as is but this is a great vehicle and you'll love it. I requested a refund and to return the car less than 24hrs of having it and they wouldnt I filed a complaint with BBB and no results now To small claims court and attorney general. Dont buy anything from these people. read more

This was my first time buying a car which is a HUGE decision to make. I had originally gone to a Toyota dealership looking for a Prius before I found Amati Auto Group. After my first experience car shopping I had a lot of anxiety. The dealers at Toyota didn't listen to my wants and needs and they pressured me into leasing a brand new car. I left feeling like I was making a mistake and I didn't feel confident at all in my decision. I continued my search for a car online and that is how I found Amati Auto Group. I live on the South Shore which is quite a drive to NH. I called in to the dealer and asked if the Prius I was interested in was still available which it was. They usually don't hold cars for anyone especially because this was Memorial Day weekend! I told Joe my situation of how far I would travel and he told me not to worry that it would be there for me to see. I made the trip and sure enough it was ready for me! I fell in love with the car right away. What I noticed first about Amati was the business cards had a bible verse on the back of them. I am a Christian myself and after leaving my first car experience with such anxiety I felt like I could trust Fedor who was helping me. It gave me confidence that he was going to be nothing but fair and loyal to me as a customer. We started talking price about the car and he truly helped me understand that Amati does their very best to get the price the lowest they can the very first time. I appreciated that kind of sales technique because it didn't have the typical back and forth fighting for a good price like any other car salesmen. I had amazing customer service and I was so happy with my purchase. I highly recommend Amati to anyone and everyone looking for a car. Best, Laura read more

Amati Auto Group - Happened to wear my Fedora hat and made my first car purchase from a man named Fedor!! Coincidence? I think not. =] - Car Dealers Near Me - Hooksett, New Hampshire

Things would have gone great and I would have purchased the vehicle I was interested in, regardless if price could be lowered or not, if Nancy in financing were a lot nicer to her customers. read more

Awful! I thought I was dealing with good people until I drove my vehicle home and noticed it was driving roughly. Brought it to a mechanic and they told me what the issues were, called Amati and spoke to Andre. On top of him showing very little interest in what I was saying, he stated the issues were my responsibility and I would have to pay for the repairs. I have had the vehicle for 1 week!!!! Not even in good business practice did he offer to discount the service repairs or anything.....I will never go here again or refer anyone else to them! read more

Terrible dealership. The cars on their website look perfect, but in reality the cars are covered in nail polish to cover their cosmetic imperfections. So unprofessional. read more

We bought a truck last week and had a great purchase experience. Today I brought the truck back for a minor issue with the parking brake cable and was instantly taken care of by a very polite tech. Over all experience has been great with friendly staff. I highly recommend Amati Auto Group. Before we made the purchase we had our mechanic go over the vehicle. The staff at Amati took the truck to our mechanic without issue or complaint; actually they were happy we wanted to and recommend that anyone who is looking to purchase a vehicle from them do just that. Best car buying experience yet! read more

Not very nice to me after I paid for my vehicle. Would not fix a problem i found the morning after my purchase. I will not buy from them again. read more

Nice people. Excellent Mechanic. Just couldn't get to where I needed to be on the price off a truck I wanted. Took the time let me drive it. No joke no pressure. Give them a look. read more

Literally the WORST place to buy a car. Want someone to screw you over? PERFECT place to go! They love to sell people cars with blown up engines. They also lie about their car's auto facts! The car salesman was also super rude. If you wanna get screwed go here! I only posted a star because I had to. read more

These guys are CROOKS! I run a service shop close by in Hooksett NH and a customer of ours bought a car from Amati, upon performing a NH State Inspection I found the frame to be ROTTED, It looked like swiss cheese! And even worse they tried to cover it with bondo! My customers brought the vehicle back to Amati and they basically said go **ck yourselves! Do yourself a favor and stay away! read more

This place sold me a Arcadia Denali 7 days ago. Front Struts leaking oil , heated seats DONT work , park assist DONT work , transmission needs service!!!! Amati "head" mechanic says it isn't their problem!!?!!! If you wanna buy a car from dishonest people go here and buy you next hunk of shit!! read more

Excellent service, had a glitch with a Massachusetts inspection and the fixed it in a timely manner and then some. Thank you Andre, Pat and Nancie for making my daughters first car a wonderful experience. Totally impressed and thanks for making a combat veteran family happy!!! read more

Absolutely terrible car dealership. The sales team was not only EXTREMELY unhelpful, their finance person, Nancie, was so unprofessional and rude I cannot even put it into words. I had been trying to get a Subaru for quite some time. I even gave them a deposit to hold the vehicle until I could make it down there. She told me, and I quote, "Congratulations!!! You can come pick up the Subaru whenever." Come to find out the very next day she said the deal "Could not work anymore." A few weeks later there was another Subaru in inventory that I applied for, she told me it was available, I put in yet another credit application suffering another inquiry. NOBODY RESPONDED!! I went on their website a few days later and the Subaru had SOLD. NOBODY EVEN EMAILED/CALLED to tell me this! HORRIBLE CUSTOMER SERVICE. TERRIBLE COMMUNICATION SKILLS. THESE PEOPLE DO NOT CARE. Do yourself a favor and take your business elsewhere!!!!!!!!!!!!!! read more

Bad experience, I do not recommend.. They took our deposit fast enough, the sales manager filled out and fed x'd all documents for signing to a client in another state, they had a delay regarding issues with title, the vehicle was funded by credit union all under the eyes of their sales manager. The sale manager called after we had been engaged for 9 days and said "we sold it by accident, and for more more money". Besides from not attempting to honor our deal and unwind the second deal, the sales manager misrepresented himself to me on the phone. Being in the car business for 40 years, the deal was on the computer and done. Poor communications on their end, he came up with a "oh, your deposit expired" story and sold it. Flat out greed.. I would not shop at Amati Auto Group read more

This car company does not care about you,Once you sign the paper work they are done with you,Many problems with car after i left.Dealers response was "You bought a used car" Buyer Beware! read more

Purchased a 2006 Acura RL from Amati Auto Group back in August of 2016. Not really sure what I was looking for when I came in but I test drove three vehicles and when I returned from the third test drive Pat had the RL pulled up. I didn't think much of it, but after driving the car, it sold itself, Pat merely introduced it to me. About a week and a half after taking delivery of the vehicle, the Tire Pressure Monitoring System warning kept coming on a few days after I'd fill them up. So I called Amati and told them that I couldn't find any nails or punctures in the two tires the system was alerting me to and Pat said I can take it to Tire Warehouse and they'd remount the tires, which they did and Amati covered it. Out of the gate I was very pleased with my car buying experience. Before purchasing, however, the Carfax they showed me was clean, one owner and stated that the airbag open recall on it had been taken care of. But as I just found out today when I went to get it inspected at the Acura dealership I work at, I was told there's still an open recall on it. This was disappointing because Pat had assured me that the recall had been addressed, but clearly it hadn't been. They also offer free oil changes for the first year, which I needed to have done at the beginning of November. When I called to schedule it, they were booked through the week and wouldn't make an appointment with me any further out than that (for some reason). I had to call to schedule an oil change four times before I could get an appointment in, but I will say that they were able to squeeze me in at the last minute. Overall, their service and my experience with Amati Auto Group was pleasant, but the lack of follow-through on their initial inspection of the vehicle compels me to leave a two star rating. Open recalls on automobiles are not something to maintain a lackadaisical, cut-corner attitude about. I would recommend buying from them again, but I would also recommend bringing a third party mechanic with you. read more

I'll never go back to Amati again. My car turned out to be a total LEMON! I hurt myself by not DOING HOMEWORK and I walked right into A RAW DEAL! I'm sure they are not bad people but They do not look out for you at this place. Save yourself the headaches later and deal with another dealership now. read more

Don't go here to buy a car, bought a 2011 Mazda 3 for $10000 as a first time buyer only to be stuck with an upside down loan, a bad battery which unfortunately for me didn't start my car when it was zero degrees... Worst experience buying a car. Wish I had my money back so I could spend it on a car that I didn't get screwed on. Thanks Amati. read more

stay away,price to good to be true! it is, i bought a car state inspected, a flood car from sandy. now my car needs a 3000.00 repairs stay away!! when i contacted amati motors an told them, ! they told me the car was fine when it was sold and they cold do nothing about it crooks, these people should be in jail!!! http://www.complaintsboard.com/complaints/amati-motors-selling-flood-cars-c655101.html read more

I recently purchased a Toyota Tacoma from Amati via Autotrader (sight unseen) and fully acknowledge that it was fully my responsibility to "caveat emptor." The CarFax was clean, the vehicle was advertised as being fully functional and the price was very competitive. That said however, certain flaws were not disclosed such as a cracked bed liner, completely corroded wheels, shot shocks, inoperative compass display and non-cooling airconditioner. I contracted a transportation company to drive it to the southern U.S. where I live and when the driver picked it up, it had a flat right rear tire and a tire pressure monitor light that the young and very experienced salesman I had been dealing with seemed ambivalent to address (the exact body language interpreted by my driver was "what, you want us to fix it?). Had it not been at the insistence of my driver to have these these tire issues repaired, he probably would have never gotten out of there... (And what happened to the good ole days of filling up the tank as a courtesy? It was less than an eighth full). The actual transaction was painful given the salesman's inexperience and, in retrospect, I should have spoken to the manager directly. My sense is he never thought this was a serious offer from afar: he lost my contact information twice, forgot to answer several key questions regarding the vehicle, and was not prompt to respond to update inquiries. However, he was Johnny on the spot when it came time for the monetary transaction. Fortunately someone else handled the paperwork which was correct and efficiently handled. The car is in the shop now for a thorough going over and who knows what else will be found. There is a limited 30 day/3,000 mile warranty but of course it never covers the REAL components that are more routine to failure. Perhaps if you're there in person the experience is more pleasant but this was truly an ordeal. read more

Buyer Beware! Make sure you have any car you buy from them looked over by your garage before you buy. I bought a car from them for my 16 year old son and it needs $2000.00 worth on top of the $4000.00 I paid. That is more than the car is worth. They would not work with me at all to help pay or fix some of the issues because they were not "Inspectable Items". But it had a bad axle, fuel lines and filter needs to be replaced, emergency brake cables and oil pan need to be replace, transmission leaking and needs to be fixed, and other non critical items. read more

Dealer could care less about me after they got paid. I paid cash for the vehicle I got at this hole in the wall - it took them over a week to get me the paper work so I could register the car. When I test drove it there were a few things not working on the car. I pointed that out to the salesman and he replied, "no problem we will take care of it". They did not do a thing ... When I picked up the car I should have checked it - it was not until later as I drove home that I saw things were not fixed. I called and sent emails many times which were not returned. I should have read the negative reviews here on Yelp and avoided this place. read more

Just bought a Lexus SUV and had a good experience with Jeff. Very helpful and no pressure. SUV runs perfect. It comes with a 90 day/3000 mile warranty. I was able to use credit card for the entire purchase. read more

Good! We went in and found a car we liked but the price was more than what we wanted. They called the next day and met our price offer! Love the car, no complaints or worries so far! read more