I am understanding and appreciative that the staff tried to work out a walk in appointment on new years eve... but... i can not go in public like this.. I came in for a foreign fill which they do not do so they had to remove my lashes then do a full set. The removal wad finished by 9:40 and lashes were done by 11:10. So to ask me to pay for a full set under 2 hours is a bit ridiculous . The host felt bad because i mean LOOK. Their solution was come back for a 30 minute session to fix it AFTER new years. I was better off with the lashes i had initially :( read more

Amazing Lash Studio - This was supposed to be a full set volume - Eyelash Service Near Me - Owings Mills, Maryland

I recently moved to the area and booked an appointment with Amazing Lash Studio. Since it was my first experience with the business, they determined who my technician would be. Unbeknownst to me, I was given a technician who had minimal experience. I'm pretty sure she was still completing her training. The technician was inhospitable and nonchalant. Furthermore, she smelled of smoke and chewed and popped her gum over top of my face throughout the entire session (thank God for face masks). It took her 2.5 hours to do a simple classic set, which is the longest it's ever taken for me to get lashes installed. My session ended around their closing time and I had plans that evening, so I glanced at my lashes quickly on my way out, as I was eager to get home. By the time I left the appointment, I was a little frustrated and disappointed. When I returned home and got a good look, I was even more frustrated because my lashes were not as full as I desired. One eye was more full than the other. When I used my lash wand, they were already starting to fall out. I made sure to keep them dry, sleep on my back, and still tried to stick it out, but, unfortunately, 80-90% of the lashes fell out within four days. I called the studio back and they laughed a little bit when I expressed my concerns about the technician they gave me. I guess they knew the tech didn't have the best work or reputation. They rescheduled me for an hour to see another tech who was friendly, warm, and caring. Considering having to complete nearly a full set within a one-hour time block, she did a great job! However, within a week, they all fell out again. I have been getting lashes successfully installed for three years now and never had an experience like this. My lashes typically last 3-4 weeks without issue. I figure the glue or lashes Amazing Lash uses for classic sets aren't the best quality. Nice, clean facility and friendly receptionists though. read more

Came here for a Baltimore Style Magazine event located in the new shopping area where the former Sweetheart Cup Co. was located in Owings Mills. The event held in the lash salon, gave way for them to promote their business to the guests. The lash technicians were pleasant and knowledgable in the services they provided. There was comp wine, soft drinks, cupcakes and massages! The Baltimore Style mag had a photographer and gave out discount coupons for various beauty services. All in all, the lash studio is great for someone who is committed to semipermanent lashes and offered a host of monthly plan options to keep your lashes looking their best. A suggest it for those who partake in such beauty services as the facility was clean and the techs were all knowledgable and pleasant. read more

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Caution! Stay away! They are rude, nasty and disrespectful. They are going to charge me full prize with my membership and additional charge for taking my old lashes out because they don't put lashes on after someone else lashes. What a bunch of BS! I still gave them a tip though. But foe the prize I pay, they need to do better than this. I originally purchase a membership plan in California and they assured me it is going to be honored anywhere in the country as long as it's amazing lash brand. The girls in the counter are loud with no class at all. I will think twice before coming back. Thank you! read more

I got my first set of lashes for my birthday; I chose "sexy" because I wanted something noticeable, but still subtle. After 12 days, I had several lashes missing from one eye and my lash line was a little irritated. This is no fault of my original stylist. I called and made an appointment with a different stylist just to get a different perspective. I chose a different master stylist based on her yelp reviews and boy did I luck up! Jessica did not disappoint. First of all, they accommodated me even though I was running late. Jessica did exactly as I asKed. She filled in the necessary gaps, gave me a custom loOk, provided more direction on how to care for my lashes and even recommended I lighten the load on my lashes to give them time to get stronger. She was extremely knowledgeable and I cannot wait to go back and see her. read more

Horrible experience! Lashes lasted less than a week...when I went to discuss this with the staff they told me they knew exactly who did mine as they have had complaints about her work. Even with this knowledge the management only offered to have another set at the same price. Why would I pay for a full set being installed again when I just had them done? All I should have required if done correctly was maintenance!! Yes, your information provided is untrue and based on assumptions. I was specifically told I didn't NEED the care products as I actually have my own products as I am not new to getting lashes done and their care. Where I vacationed had NO humidity, not to mention I did not go within 48 hours. Had management followed up as I requested I could have provided you with this information as opposed to your response on here being unfounded. read more

This company customer service is unprofessional from management and they take money out your account on unauthorized dates. Save yourself the stress and go where you can pay at the time of service. read more

I'm leaving 2 stars because when I was actively getting my lashes done, I did like them. All the techs are super talented and sweet. The receptionist is also always nice... HOWEVER, I purchased a membership and used it for a couple of months. It came in handy!! I then ran into a really tough financial hardship and decided to cancel my membership. I signed the paperwork, got a confirmation email, the whole 9. Come the following month my account is charged the $199 despite cancelling my membership the month before this. When I called the receptionist tried to help and looked up my membership and confirmed that it had already been cancelled and my card should not have been charged. It has been 3 days now of consistently calling back multiple times a day waiting to speak to a manager so that I can get my money back (I mean come on it's $200!!! It's not a small amount of money!) and I have not gotten a single answer I just keep getting told that I will be getting a call back. Not only has it been days since I've been able to speak to someone, I'm sure the refund will take a couple business days to process. Now it is Friday and I'll have to wait way too long to get money back from something that was never even my fault. And again, the reason I cancelled is because of my new financial situation so this REALLY sucks. read more

I called this place to make an appointment. Appointment time was pretty accommodating BUT, I had some questions as I was totally new to the lash thing. I spoke with Heather and in the surface she was quite nice with a hint, just a hint of irritation. I understood that as I asked about 5-6 questions on lash process and upkeep. Well, I made my appointment and then told I had to put a credit card on file to hold my appointment. Nothing would be charged ( so WHY would you need my credit card). In this day and age, I'm not in the business of opening up our finances over the phone, to someone I have no idea who they are and have no good reason ( except to make an appt) to need my credit card information. I asked well is this if I don't show for the appointment? Is it for cancellation fee? Heather told me "No" it's just what we require. Hmmm, doesn't make sense to me. So, I figured I would Yelp their reviews and look up policies before I gave my credit card and told her I'd call her back. I didn't hang up right away and she THOUGHT she hung up. I heard her be so disrespectful ( I had told her as I'm getting older, make up etc takes more and more time so I need a short cut). I listened while she actually was talking about me and the questions I had asked her. She was so disrespectful and ridiculed and mocked me. Just plain mean spirited! I felt embarrassed not knowing who she was speaking too; who was in the salon at the time. Of course, I didn't call back and will never call back. I have stewed on this for a couple days and thought I would let any current or future customers know what went on behind closed doors. Heather should be embarrassed that she is that kind of person. The owner should be appalled at her employee and I want everyone to know that remember that we, as customers, have choices and a voice on who we give our money too AND how would you like it if the shoe was on the other foot because karma bites. I hope you never experience such a mean person that makes you feel less than like you did read more

I'm giving 2 stars because I truly liked the way my lashes looked (after finding another technician). My issue is that the last time I went when I opened my eyes, they were both slightly glued shut. I was able to open them, but the glue in my eye started to bother me (even on the drive home directly after the application). The next day, I woke up with discharge/pus in both eyes to the point where they were crusted shut. I went to the doctor and told it was bacterial -which points to the glue getting in my eye and causing pink eye/infection. I had to miss a week of work because I could not go to work with a bacterial eye infection. I can't afford to miss work due to eyelash extensions, so I have requested to cancel my appt. For your own benefit, I won't attach a photo of how my eyes looked . read more

Morgan did my first full set and they looked absolutely gorgeous! I loved them so much and they still look pretty good after 2 weeks when I went on to get a fill . BUT , when I went in to get a fill I had a different stylist and she did a great job on one eye and a HORRIBLE job on the other . Now the side she didn't a horrible job on , all the lashes are almost out and I have to schedule an appointment for Tuesday to get a fill but I don't know if I'll even have enough lashes for that . I'm very disappointed with how my fill turned out . Update : I went to get them redone today by the same stylist who did my fill and she did an amazing job ! They look really good and I'm very satisfied . Will definitely be coming back and signing up for a membership ! read more

Amazing Lash Studio - (Left eye is much more full than right eye) - Eyelash Service Near Me - Owings Mills, Maryland

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Amazing customer service && Carolina is AMAZINGGGGGGG I will be back. I instantly became a member... read more

I've received services from this studio before and it was fine, nothing spectacular. However, Just recently I went in and the lady who was doing my lashes, though very nice, smelt like feces. Her hands were clearly dirty and I felt rude speaking up. Dirty hands during a pandemic, not to mention while doing an EYE treatment????? Absolutely disgusting and unprofessional. About a week into the treatment I started experiencing swelling and extreme dryness. I was seen at the doctor for an eye infection, thinking I just had a bad reaction to the treatment. Little did I know this was a bacteria issue. I now have a stye, a bump with puss in my eyelid and I have now experienced two flare ups after the appointment, including my eyelashes FALLING OUT -- my REAL lashes. I think this is a reason enough NOT to go to this location or even the studio itself. I am disgusted and mortified. WASH YOUR HANDS. read more

Amazing Lash Studio - Eye infection directly after receiving the lash lift and tint. - Eyelash Service Near Me - Owings Mills, Maryland

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Happily declaring a "Bray-Slay"&posting my 1st YELP pix ever. Why? Just Loving my lashes. RE:"Just a lil "pop".No caterpillars nor crazy-spaces..." DELIVERED #BrayerBrayerEyelashSlayer #BraySlayAllDay; #amazinglashstudioowingsmills Via phone,Heather answered all my pre-questions thoroughly,& scheduled me to accommodate drive time (nearly an hour away),& I was received warmly & professionally. Clean. Well-lit. Music ok. Good Lash Selections/Choices. Membership=TheWay2Go Chocolates. Water. Fresh,tasty spa-snacks. Super cute pink pens &'next appointment' cards & service coupons to gift. I love being able to purchase my "maintenance" stash as I check-out. Easy. 1-stop shopping. Was NOT a "lash-girl" prior,so I was very appreciative of the patience, tips, and warm start-to-finish experience. Brayer=Perfectionist. She's also an artist with these lashes. She asks questions& listens closely.Works precisely. Efficiently. ; 100%suits my very VIRGO,discerning nature,& I'll keep coming back. Well worth a drive,ladies. Schedule her.; Thanks also to the young lady who gave me more maintenance "tips" at check-out. So...Shout-outs,Phenomenal Ms. Brayer! @AmazingLash #ALSOwingsMills read more

Amazing Lash Studio - Happening Now - "Bray-Slay"Lashes, and I love 'em! - Eyelash Service Near Me - Owings Mills, Maryland

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Had a really great experience here! Got my lashes done for my birthday and vacation for the first time and they were very knowledgeable and helped me pick out the best lashes. The process took about 2 hours which they already wash warned me aboutt and my lashes look amazing! It's been over a week and they're still great! Highly recommend read more

This is the worst place to get lashed! It's cheap for a reason, the glue is of cheap quality and you will have to get fill ins often. This is how they make their money and they want you to purchase items you don't need, like a makeup brush to clean your eyes, etc.. Lol ridiculous! The only thing you will need is a cleanser none oil base. Nevertheless, I will never spend my money with amazing lash, which is not amazing. You get what you pay for in life and being cheap is not it. Don't waste your time and money. read more

Booked an appointment and when I arrived the sent me to the back to wash my lashes. When I come out I was told my tech was not there and I had to reschedule. I made another appointment only to have that one cancelled. Two appointments in a week and no fill in. While I waited all my lashes fell out. I cancelled my membership only to have them charge me again. Terrible business read more

The lash stylist who did my lashes hands smelled strongly of marijuana, i showed numerous pictures of the style i wanted and walked out with something completely different and to make matters worse, the day after i got my lashes done the pads they used under my eye broke me out so bad my eyes are extremely puffy and red. This is not my first time getting lashes and I've never had an issue before. Won't be coming back. read more

If I could give this place 0 stars I would. I was highly disappointed. After living in California for 3 years and getting my lashes done throughout that period, I've experienced many lash technicians. I'd heard of Amazing Lash, so I went in to the location here in MD, assuming they were reputable. I called to set up my apt and asked twice on the phone if they use mink lashes. The representative on the phone assured me they did. When I went in, I asked the tech who was about to do my lashes if they were mink. She also assured me they were. A full set of lashes normally takes 90 mins to 2 hours. They said to expect to be there 2 hrs. I left myself an hour afterward to get to a 3pm work apt. I never made it because my eyes were glued shut, top lashes to bottom. After the tech finished my lashes i couldn't open either eye... she proceeded to try and pick my lashes apart... which she had been doing throighout the proceedure and I never experienced before in my 3 years of getting lashes! Finally, I asked her to stop and get a senior stylist or someone in charge... she did. I couldn't see and this person proceeded to press down on my eyes and lashes while trying to tug them apart... at this point I was in intense pain and scared. I had never had this experience before and was terrified. They clearly did not know what they were doing! I asked the new "senior" tech what was going on and why she kept tugging at my lashes... Wasn't there some type of liquid she could use to remove the glue versus pulling my lashes out... she said she wasnt pulling them out... she was pulling them apart! I couldnt believe she didn't understand how painful that was. After a few more mins of pulling and crying i couldn't take it anymore and i asked them to remove thier hands from my face immediately. When she tugged again I cursed at her to remove her fing hands from my eyes now! She finally did. I sat up and asked that the owner be called immediately and that my phone and wallet be handed to me. Then I asked what time it was... they said they didnt know first... like what the hell?! I can't see and this is your customer service? You can't find a clock to tell me the time?! Someone finally did. It was 3pm! My apt was at noon. I got there at 11:45. I have never had a full set of lashes take more than 2 hrs unless it was volume and even then... so not only did i waste a day on a terrible service and put my self in serious risk of permanent eye damage of injury. I missed out on a payimg consultation meeting and I have to pay to get these removed, which i made an apt to go to a true professional who has photos of her work and apologized profusely for amazing lashes terrible work and experience. I left there so angry and terrified and ehen i spoke to the owner of this establishment on the phone she told me to leave my name and number and she'll see what she can do for me?! WHAT?! No apology, no sincerity to wanting to resolve the matter. If felt like I must've been interrupting her lunch because she seemed annoyed to even be having to tall to me. It was aweful! I tries to ask the girls what they would do in my position?! I had been calm for 3 hrs to then find my eyes completely glued shut... then they wanted me to let them put more chemicals in my eyes after that to remove the lashes. I told them I was not letting them anywhere near my eyes and I would rather call emergency services to be taken to the hospital. They told me I couldnt sue because I signed a waiver and its not their fault! I was so pissed that they wouldn't take responsibility for their shotty work and clearly aweful training! Our eyes are too important to be signing a waiver that allows someone to damage your eyes and bare no responsibility! DON'T GO HERE! Even when i arrived that "senior" tech was on the phone and told me to have a seat and hold on... I then had to sit there as the obly customer and listen to her have a private phpne call with her boyfriend. When the other tech got off the phone she helped me... this place is beyond unprofessional and is hiding dangerously shotty service behind a franchise name. And to top it all off... they definitely are NOT mink lashes and are some thick synthetic super fake looking lashes. read more

These ladies are fantastic!! Got my lashes done for the very first time and It might have been the best thing I've EVER done . Front desk was fast , efficient & super friendly. One of the things I respected most was how thorough the ladies were going through paperwork and basically explaining the lovely experience. The girls told me my lashes would last at least 4 weeks..... THEY LASTED FOR 7 Y'ALL!! Most certainly will be returning soon. Sincerely, YOUR VERY SATISFIED CUSTOMER read more

I went to Amazing Lash earlier this month because I wanted lashes for my birthday! AIVORY was so awesome to work with! I LOVED my lashes; I was so relaxed, I fell asleep. The staff was very professional and friendly; the receptionist was super helpful with explaining the process, and helping me explore my lash options. Also, my lashes held up VERY well..I managed to keep them in tact through a very wet and windy vacation (swimming, boat rides, windy days and rough sleeping). I will definitely return again! read more

They only have synthetic lashes and my eyes were glued shut when I left. I don't think all of the techs are well trained. This place is a joke, will not be returning. read more

I have been going to ALS for almost a year. I have mainly used Jessica and Karyna....I love both of these gals and they do a beaufti ful job with my 3D's. I really like my lashes and think they look very nice without being overdone. I have always found the whole studio very friendly and accomodating.The ladies have all been delightful. I love my lashes and have not had a bit of trouble with maintaning them. I get mine done every two weeks with a contracted plan. Its amazing how much I have cut back on makeup and the time to get ready for work. Thanks ladies. Barb Schofield read more

Amazing Lash in Owings Mills is amazing! The staff has always been super polite and helpful. My recent stylist Chade did an amazing job and was such a sweetheart! Thank YOU!!!! read more

I went to Amazing for the first time about 3 weeks ago and got my very first set of lash extensions. My lashes are light blonde and I was excited to try them. Rachel was my technician and she explained everything to me so that I knew what was happening. When I made the appointment, I knew to allow about 2 hours for the first application. The time flew by as I relaxed and let Rachel do her magic. For the first time in my life, I awake to lashes that show up without any mascara! I will definitely be back for touch-ups! The studio is beautiful and clean and the customer service is excellent. If you've ever considered trying lash extensions, do yourself a favor and set up an appointment here! read more

I've never had lash extensions before.. only strip lashes thru makeup applications. And I love how natural the extensions are. Jessica did a great job and answered all my questions before we got started. I'll be returning to her for a refill on Sunday! read more

I've gotten lash extensions here before, and just came back for an eyebrow wax, tint, and lamination. They do a great job as always and would definitely come back! read more

Karyna was my consultant she made me feel comfortable and my lashes came out amazing! Everyone in the studio is friendly but I will keep going to Karyna ! read more

Amazing Lash Studio - Eyelash Service Near Me - Owings Mills, Maryland

I have gotten my lashes done before at places but no where like this. It's a beautiful location and store. The employees are very friendly and helpful. I am so glad I went. I will be tell my friends and family about this place. Even though it's new and there still getting into the grove of everything, my appointment there was time well spent. Great appointment times and accommodating front desk employees. read more

From start to finish the experience was great! The front desk receptionist was very friendly, and answered the few questions I had. The studio was very neat, smelled great, and had some great music playing in the background. Kha'Nell is the best!!! She works so fast and efficiently. I was so impressed! I love my lashes! I get so many compliments! I'll definitely be back! read more

The staff was delightful, engaging and very knowledgeable HOWEVER, I had health challenges that prohibits me from having my lashes done. I froze the account in July. In October, I contacted A.L.S. to close the account. I never received the form need to cancel. I went to the store to complete the form only to find out that the THREE month payments have been deducted from my bank and WILL NOT be refunded. I was told to transfer the credits to someone else. UNACCEPTABLE. Not even a consideration due to unforeseen circumstances. I will be sure to tell my "village" NOT to patronize this establishment. SAD. Wish there were ZERO STARS!! read more

Had a really great experience here. A few years ago I had my lashes done at another lash bar and that clinician did not do a good job applying the glue and gave me a bad chemical burn on my eyes. I was realllllly hesitant to try lashes again but heard good things about this place. I spoke with Jessica, my clinician, and told her my concerns and she made me feel really comfortable. She was fast and efficient and made my lashes look great. The whole experience was very positive from the staff to the location. I will definitely go back. read more

so I got a full set of lashes they only lasted a week and half fell out. They gave me a free full set to fix them, well they look horrible!!! I told them I wanted thick lashes, I even showed the tech a picture, she said she could do it and I left with thin lashes you can't even hardly see!!! And i'm sure they will fall out in a week also, smh. Do not go there, it's a joke!!! read more

I was a member for a few months but I really feel like this is way overpriced so I canceled. $70 a month for a year is $840 and that is too much to pay for lashes that barely stay on. Not to mention other services you must still pay for. Overpriced scam. You can get your lashes done much cheaper at lots of other places. Not worth it! read more

I got my lashes done for the first time ever last night and I couldn't be more in love! Jessica was fantastic, quick, professional, and made me feel so comfortable with the whole process! The facility is brand new so it's super clean and comfortable! I can't wait to go back for my fill-ins in the future! read more

Absolutely amazing experience! Best place to get your lashes done by far! Great customer service, beautiful result, and they always take care of me! Couldn't be happier! 12/10 recommend! read more

After cancelling on me two times I finally got an appointment however they lasted a whole 4 days. I got them done Thursday evening and here it is and they have ALL fallen out. Do not recommend. read more

I've tried several lash technicians and Jessica is by far the best! I plan on booking all of my appointments with her going forward. I've received so many compliments on my lashes when she does them. read more

I have had individual lash extensions in the past and loved them, BUT I could feel that they were there, showering, or going swimming, the water would collect on the lashes and weigh them down to the point where I could barely open my eyes. But the lashes that they use here are SO light weight, I actually forget that they are they (that is until someone compliments me on them, which happens a lot!) And then there's the price, I have paid well over $200 for a full set of extensions in the past, and the intro price here was, what? $80 or $90!!! The quality and the price? Um.... HELLO no brain-er!!!! I've been back several times for my fill-ins, and have seen a few different ladies that have applied my lashes, and EVERY single one of them were so wonderful and did an amazing job! And the girls at the front are so sweet, helpful and accommodating! read more