My wife and I had to come here to get a cashiers check for our new apartment and we were met with…read morethe utmost kindness from Danielle, Jeff, Melinda, and Stephanie! They walked us through the process and helped every step of the way, making an anxious task extremely easy and stress-free. This is the nearest branch to Ventura and although the drive is long, I have no problem driving it for the service they provided!

Customer service is awful!!…read more I am writing to formally complain about my recent experience at your branch involving a check from Chicago Title. Better than a cashiers check!!! I went to the branch, that i opened the account, they knew who I was... The branch manager, Jeff Chen tried to place a week hold on my check. And when i said that i wanted my fund available, He then had the audacity to ask me what I intended to use my own money for and what I planned to buy. I didnt know I had to beg for my money!! At no point should a customer be required to justify how they plan to spend their legally earned funds. I did not realize I was expected to beg for access to my own money. Because of this unacceptable interaction, I stopped the transaction immediately and took the same check to Wells Fargo, not the branch where i opened my account, where it was accepted without any hold or unnecessary questioning. and treated me like a real customer!! Afterward, I contacted your credit union and requested a call back from a manager to discuss this matter, as the situation was completely inappropriate. To date, I have received no return phone call, which only compounds the issue. This experience reflects poor judgment, a lack of professionalism, and a failure in basic customer service. I expect an explanation, accountability, and assurance that this type of behavior will not happen again.

Logix is phenomenal! First rate and personal service! When you call, an actual person answers the…read morephone. When you walk in, there's even a concierge! The banking is amazing. Best Bank I've ever banked at. They also have the best interest rates around.

After 12 years of consistently good service at the Thousand Oaks Logix branch, I'm shocked at how…read morebadly things went during a recent visit. My mom and adult daughter--a long‑time customer--came in for a simple appointment to open a new joint account. What should have taken minutes turned into an hour of condescension and obstruction from the teller, Chris. Instead of helping them through a routine process, he questioned their ability to "manage the account," spoke down to them, and dragged out every step. These are two fully capable women who have handled their finances for years, yet they were treated as if they were incompetent. The tone was dismissive, patronizing, and frankly humiliating. It wasn't until I left work and came in myself--calm, direct, and simply insisting the account be opened--that anything actually moved forward. Only then did Chris suddenly become able to do the job he should have done from the start. The whole experience felt disrespectful and unnecessary. After more than a decade of loyalty, this was enough to make me ready to take my business elsewhere. If you value being treated with basic respect, be cautious about using Logix Credit Union.

The first car I bought from this company was a Toyota Prius and that was back in 2016. Then I…read morebrought my wife there and eventually my two children. I hope that I will bring my grandchildren someday) My family bought at least 10 cars from Autolux and in all cases we were absolutely satisfied. This company definitely deserves special treatment. They are professionals. See you soon

It was my first time going through a auto loan company and I could say it was a smooth process in…read morereceiving my new 2025 Honda CRV. The communication was the best and Zorik and the team were patient with me when it came to documents and explaining important information. I would definitely recommend AutoLux to others.

Yohan was incredibly helpful throughout the entire process. He was honest, patient, and answered…read moreall my questions clearly. He found the exact color I wanted when inventory was very low, and handled everything smoothly from financing to free delivery. Even if English is not your first language, he makes the whole process easy to understand. If everything goes well, I'll be back by the end of the year. Thank you.

Outstanding service! Yohan was professional, patient, and made the entire process smooth and…read morestress-free. Highly recommend! Working with Yohan was an amazing experience! He was professional, patient, and incredibly helpful throughout the entire process. He took the time to explain everything clearly and made sure I felt comfortable every step of the way. Thanks to his dedication and support, everything went smoothly and stress-free. I truly appreciate his honesty and great communication. I highly recommend Yohan to anyone looking for a trustworthy and knowledgeable broker. Thank you for all your help!

After twelve years since our last car purchase, we weren't sure what to expect, but the team at…read moreLexus of Thousand Oaks made us feel right at home. The atmosphere of the facility was warm and inviting. Our sales person, Lorenzo Mendoza, went above and beyond to take care of us. He was very patient and helpful, ensuring all our needs were met without any pressure. The financial manager, Mori, was also helpful with answering our questions regarding the contract. Thanks to the both of them, we're officially driving home in a new Lexus IS350! If you want a stress-free car buying experience, go see Lorenzo and visit Lexus of Thousand Oaks--it's well worth the trip! -Efren and Cristina

I would strongly advise any families to stay away from this dealership, if you are looking for an…read morehonest, transparent car buying experience this is not the place for you. Our experience started out fine but the moment the final paperwork was signed the entire atmosphere changed we discovered an issue that was misrepresented during the negotiations when we brought it to our sales representative attention they flat out lied about what had been promised earlier essentially gaslighting us once they knew the deal was legally binding. When we reached out to management, hoping for a resolution, the sales manager was incredibly dismissive and rude, and instead of offering to fix the damage on the vehicle, he told us "You shouldn't be complaining about the damage on the car, you got a good deal." There are so many other Lexus dealerships in Southern California, if you value integrity and want to be treated with respect, go elsewhere. We will certainly not be returning.

After having a service done at EnvisionFord in Oxnard, I decided to drive the 30 extra miles (I…read morethink that clarifies how I feel about THAT dealership ) to give DCH Ford of Thousand Oaks a shot. Pretty much everything about the experience there was so much better. The 40k mile service is basically a glorified oil change (oil change and new cabin air filter) I was a little early but was still checked in quickly and professionally by Tony prior to my actual appointment time. He clearly informed me of the work to be done and an approximate time it would be done. While waiting in the lounge a technician came in and gave me a spare set of keys he happened to have that fit my brand of roof rack mounts. That was unexpected but cool. The service was done quickly but the best part was that while checking out I was simply told that it was all green lights on my vehicle nothing additional was needed. I was honestly expecting a Jiffy Lube style full court press to add additional services. All in all, great experience.

Will never step foot in this dealership again. I usually get my truck serviced a bit farther away,…read morebut I received a coupon a couple months ago in the mail for a free oil change for my F250. This was seemingly a very good deal as oil changes for these trucks can run in the couple of hundred dollars range. At some point between receiving the coupon and going to the dealership, I misplaced the physical mailer coupon. But I knew all the details because I read the coupon. I knew when it expired I knew what it included. I got to the dealership and the service rider told me he could not honor any sort of coupon without physically having it. So I left the dealership and I went home to look for it, but I couldn't find it. I reached out to Ford directly who said that the promotion was set by the dealership and they should have been able to honor it. Ford couldn't help me out directly, but said that since it came from the dealership, they obviously have a record of it this was not the case, and they still would not honor their own discount. Really really crappy way of doing business.

I had a great experience purchasing a vehicle for my daughter from Garrett. I called asking for…read moremore pics and details about a 2018 i3 S that they had and Garrett was transparent with me on its condition, confirming some minor blemishes and providing a video walk around and additional pics so that I could judge for myself if it was worth the 1.5hr drive to check out the car in person and purchase. We worked out a deal over text and agreed on a fair price. When I arrived, I was given as much time as I needed to inspect the car, take it for a test drive, and charge it up at the local BMW dealer. I was gone for probably an hour and not once did they freak out or demand I bring the car back. I was pretty impressed that they gave me leeway to make sure I was good with the car. But the best part of my purchase experience with Garrett and team was the fact that they did not try to upsell me or "add on" any BS package like paint protection, GPS tracking, or fabric/leather warranties. All those are complete garbage and it's good to see Allen Motors not use those unethical bait and switch practices that other used car dealers do. It is probably the worst thing any dealer can do to you besides sell you a lemon. Garrett was professional, easy going, and made the process go very smoothly from beginning to end. I got a great car for my daughter at a fair price and I didn't have to wade through any BS sales pitches or get tricked into paying for "add ons" that I did not want. It was definitely a 10/10 experience for me and I've bought many cars over the years.

Big mistake doing business with Allen Motors. Instead of agreeing on a price to sell my car at, I…read moreshould have kept his fee to a percentage of the sale price so that he would have had an incentive to get the top price. Having not heard from him in a couple of weeks, I decided to call him. It turned out that he had "sold" the car without notifying me. He turned possession of the vehicle to the buyer, and only collected a deposit! Thankfully, the buyer returned to pay the balance of the purchase price. I would never recommend this consignment shop to anyone!

Amazing experience at this dealership! No high-pressure sales tactics. Daniel, our salesman, was…read morekind, respectful, knowledgable and easy-going. He took me for a test drive with zero expectations and I left that day telling him I'd be in touch. I contacted him later that day, telling him I wanted the car and he put me in touch with Christian to work out the deal. Christian was just as nice and helped me get a great deal. Mirna explained my warranty options clearly. Daniel explained every detail about the car, including the infotainment center. After I left, they called to see how I liked my new car and they invited me to come back if I needed anything. A few days later, I returned asking for some more details about how to work some electronic features. Brian, in service, took his time to explain everything. I noticed when I was waiting in the service area, that all the customers received very personalized attention from the staff. One team member was even walking the room, handing out cold waters and popcorn. This dealership is the best I've ever dealt with, by a long-shot. They made the whole car-buying experience hassle-free, no-pressure and worry-free. I'd recommend them to anyone!

Infiniti of Thousand Oaks failed to order my part and wasted my day today very bad!!!read more

Highly trustworthy dealer. I was able to stay within my…read morebudget while fully meeting my requirements. They clearly prioritize their customers and demonstrate genuine care throughout the process.

The Best quality experience!!! I would highly recommend to anyone! Daniel is the best man when it…read morecomes to cars. Very professional as well as kind and friendly experience!