Glendora amc theater, They had the ac running through the 2pm movie , it was so cold that I couldn't enjoy the movie.

We had a very disappointing and upsetting experience at AMC Glendora. We were kicked out during a kids movie because staff claimed our children were distracting other guests. There were only about 15 people in the entire theater, including the six of us. Our kids were simply enjoying the movie - excited and acting just as you'd expect from 6 years old during a children's film. All our phones were on silent mode, no one talked on the phone. The staff member said he had been standing there specifically watching our group to remove us, which was intimidating and really scared the kids. They were embarrassed, confused, and it completely ruined what should have been a fun outing. No one even asked us to move seats - just straight to being kicked out. It was very rude. We never received a refund for our six tickets, and after reaching out to AMC customer service online, I was told they wouldn't provide any refund or assistance. After everything, I checked Yelp reviews--and it turns out this location has a pattern of kicking people out. Clearly, something is seriously wrong with how this theater is being run. If I had known, I would never have brought my kids here. We won't be back, and I wouldn't recommend this location to anyone - especially families. read more

The manager Anthony was very helpful, informative and kind. Anthony made a night that started off poorly into a great night.

The seats are comfortable and can lean back, they offer discounts on popcorn once you accumulate rewards and the staff is always friendly. I love that they're quick to clean up messes on the floor (don't you hate when theatres have sticky floors?) and the general condition of their bathrooms is clean. Our family loves watching movies here! It's been a family tradition for years, and it's one we intend to continue for the foreseeable future. read more

terrible customer service , smug not my problem attitudes, we came in around 8 , on thursday eleventh fire whoever was at the front desk please ,you'll be doing the community a favor read more

7:30pm showing and the theatre felt hotter than the 104 degree weather we had today! Do better AMC. it's freaking August!!

I came here recently to watch the new Mission Impossible movie with Tom Cruise because they had better seats in this place. It was my first time coming here and I taught the parking lot was a little bit on the fuller side. Had to walk a little bit further than most theaters. But at least it is on the same floor so if you have bad knees this will be an alright place to go. When we walked into the place there was a long line but that line was actually to buy tickets. If you have purchased it on the app then you can go straight to a different person. The movie room itself was a little smaller than what I taught it would be. But the sound quality was nice. This is an alright movie spot to come to and see the Glendora area. There are also a few restaurants inside the same place. read more

I had a fun-filled day with my kids and nieces and nephews of which included a trip to see Minions: Rise of Gru at the AMC. I reserved seats and bought tickets online; our transition into the theater was flawless. Attendants were great, as was the quality of the snacks and drinks. The movie theater was clean and well-kept. I appreciated the promptness with which the movie started - not too many previews. With five kids in tow, I was SUPER grateful for the family style restroom - you don't know how helpful these are until you need 'em! This is not my first, nor my last visit! read more

AMC Glendora 12 - Proof that we were there - Cinema Near Me - Glendora, California

"If there's an option for 0 stars, I would. Worst manager! Watch somewhere else. I already cancelled my subscription. I bought 6 tickets for Zootopia, and found out someone was sitting in our seats. It was not their fault;for some reason there must have been a glitch in the system. However, when we complained, the manager said, "Tell me what we did wrong.It was not our fault".I told him I paid for IMAX, and the closest time was 2 hours 30 minutes later. The next show was 30 minutes later which was a discounted price. I told him, Can you refund me the difference? So now and he blamed me for not picking IMAX. Who in their right mind will wait over 2 hours in a theater with their kids and we got our popcorn already. read more

This AMC is by far my favorite one to go to. It's a 15-20 minute drive for me but I like how easy parking is and how it's hassle free. I think they only have one Dolby cinema theatre here so I try to go opening weekend of a big movie release so I can enjoy the reclining seats and better screen/sound system. Knock on wood, the crowd is pretty respectful here and I've yet to have an awful experience. The employees are nice and the theatre is seemingly clean. Of course, the snack prices are kind of ridiculous and I prefer to eat after the movie for better quality food. Overall, I love how low key this theatre is and it offers pleasant experiences for movie lovers! read more

Came to watch Phoenician Scheme & had the best interaction with Martha who was friendly, well informed, and had the best suggestions!! Good luck, Martha! read more

cleaner than i expected (which is alwayz a good thing), plenty of parking & seats r in decent condition wut i like is that they have chili pepper + parmesan condiments which i sprinkle n2 my popcorn, along w salt & butter read more

staff was HORRENDOUS. i'm an AMC stubs A-List member and they genuinely treat us like shit. no respect, plus the seats were dirty

It's a relatively nice theater, with Imax, etc. But they're just too corporate and greedy. Everything is designed to squeeze a few more dollars out of their customers. $17 for a drink and a small popcorn? The worst thing, though, is the volume. It's so loud in every theater that it's downright uncomfortable. I don't recommend this theater at all. read more

Came here for the Demon Slayer movie and my friend's husband was able to snag tickets for the sub showing. Middle, front row babey! No hassle, you just walk in and they scan your tickets on your phone. We were going to pick up some free popcorn that we had as a deal on the app. My only issue with this location is how crowded the front lobby portion with the concession was getting. Despite everyone's best effort to distance themselves, some parties were way too huge and it looked like an absolute clusterfuck. Hopefully they can streamline the food ordering process, where perhaps people can mobile order ahead of time and create 3 lines to reduce some of this chaos. It is an older theater tho, so don't expect any reclining chairs. No issue for me though. Honestly one of the few locations that haven't absolutely botched an anime movie showing (coughpuentehillscough) and for that I am impressed. read more

AMC Glendora 12 - Getting ready for the Demon Slayer movie . - Cinema Near Me - Glendora, California

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Clean theater, clean bathrooms serve yourself drinks. Great popcorn. Good variety of movies. read more

AMC Glendora 12 - Cinema Near Me - Glendora, California

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Took my mom to a movie and I was surprised at checkout that 2 tickets cost $13- it was a Tuesday! I didn't know about that AMC perk, it's a nice one! This location has ample parking despite being in a busy shopping center. It's clean, the snacks and drinks are always in stock, the seats are comfy, and they offer convenient showtimes compared to nearby AMC theaters. It's nice having a great theater 5 minutes from my mom's house when I'm in town! read more

Erm what do you mean you have to be over 21 to purchase R rated tickets?? Me and a group of friends went to watch MICKEY 17, all in our 20's, not under 17! We do not need to be accompanied by someone of 21 years as the policy says. FROWNY FACE :[ read more

AMC Glendora 12 - Me very angery - Cinema Near Me - Glendora, California

Don't forget to bring your government ID! Apparently to purchase a ticket to a rated R movie you need to be 21 years of age. I went with a small group of my friends, all 20 years of age, and we were not allowed to purchase tickets to the movie we wished to see despite us being over the age of 17. When asking about this nonsensical policy, the lady working the booth was far from helpful and just kept repeating that we needed to be 21. LAME. read more

Trying to treat myself to an afternoon movie date on a Saturday and arrived early.. only to almost miss the beginning of my movie from waiting in the concession stand line for over 20 minutes. 3 people working on a Saturday and they constantly disappear when ordering. Have people taking orders and people grabbing orders.. I don't understand. read more

This review is directed specifically at the management team of the facility and not necessarily the theater itself. Manager Sergio is specifically the issue. His lack of professionalism and dismissive attitude was unacceptable in his interactions with not only myself , but with other guests that I witnessed him interacting with. He was manning the snack bar while it was very busy. I'm not sure if he was stressed because of all the crowds , but never the less it's no excuse to treat people in a rude manner. It's experiences like this that will continue to us to kill the theater industry. read more

I called AMC about my stubs reward program. Anthony assisted me. I had questions, Anthony answered them, professionally, friendly, warm!. He helped me troubleshoot the issues I was having, and why I couldn't access my account. Anthony fixed the issue, and my problem was solved! Oh my goodness what a kind, sincere, man Anthony was during our phone call. Once everything was resolved. I asked him his name. He chuckled. I said. " I would like to write a review on yelp." I am part of the elite group. Anthony was happy to give his name and let me know, he is one of the Managers at AMC M12 In Glendora. I cannot thank Anthony enough for assisting me today!. I am so excited about revisiting this clean, beautiful, delicious concession counter, and every employee is so happy to work at this theater. I understand why! Managers like Anthony is what strives employees to be there best!! Great job Managers " Anthony" for the excellent service. We look forward to seeing you soon. Tuesdays are senior days, great discounted price. Wednesday is snack day "sale" Clean! Bathrooms are spotless! Plenty of great seats. I highly recommend the AMC rewards program, even if you come once a month, it is worth it.!! Birthday special to. Thank you Anthony for the amazing service you gave me today. Thank you, Sincerely Jeanette Plenty of parking. We park out front, not in the back. Enjoy your movie and snacks!. read more

+ easy parking (I usually park in the lot on the side of AMC, instead of the main shopping center lot) + the bar is now open (although I think the hours vary) + separate line for premiere/ a list members both when entering/buying tickets and when purchasing concessions + drink and condiment area is usually clean and well stocked + reserved seating (love not having to search for seats) + cheaper tickets on Tuesday's +/- theaters are usually clean, although sometimes sticky floors +/- bathroom cleanliness is a hit or a miss read more

AMC Glendora 12 - Cinema Near Me - Glendora, California

Absolutely disgusting. The seats were so dirty. Literally had clipped finger nails all over my seat and arm rest.

The only recliner seats are in the Dolby so I only come to see Dolby movies here if not I am watching movies at the AMC in Claremont. Still a nice little theater. read more

AMC Glendora 12 - Cinema Near Me - Glendora, California

A vegan review. A couple of things I sometimes order, Impossible Nuggets or fresh unsalted popcorn (salt contains dairy). For the nuggets make sure your AMC does not cook their nuggets in the same fryer as their wings. For dipping sauce, BBQ flavor is vegan. Nothing expectional for vegans but at least a few options to help enjoy your moviegoing experience. read more

AMC Glendora 12 - Impossible Nuggets. - Cinema Near Me - Glendora, California

His name is SERGIO. He says he's a manager. If he is, he sure does not act like one. He needs extra training in customer service. He's rude and unprofessional. On Saturday April 12 he took it upon himself to power trip on my 17 year old son, that was watching the family restroom door for me, since a few times people have opened the door on me. He had an EMPTY cup from Chick-fil-A that he was going to throw away. **Note we already had our drinks and popcorn purchased from the theater, with my Mom, who was sitting down with them. SERGIO came out of the office and told my son he couldn't have outside drinks and my son told him he would throw it away and that he was just waiting for me to get out of the restroom. He continued to harass my son about it and called him out to the front counter. Embarrassing my son in front of all the other teenagers and customers staring at him. Luckily my Father and other son were there to get up and see what was going on. My 17 year old son, tried to throw the cup into the trash and it didn't make it and bounced back. So SERGIO decided he wanted to kick my son out and said he was going to have our whole party leave. Keep in mind we come here regularly. My parents are both over 70 years old and he wanted to kick them out too!! Can you believe that?? When I came out and asked him if he scolded my son... His whole tone changed. He also works in concessions!! Yes his name is SERGIO and I see other complaints about him. read more

Never had a bad experience with the theater, until very rude and immature manager who says his name is Sergio treats my family and I with horrible service, threatening to make us leave. Including my grandparents. read more

Ordered my tickets online, and had an easy entry into an afternoon matinee. Concession stand was quick with our order. Seats were super comfortable and the theater was clean. Plenty of easy and free parking in the parking structure. read more

I came to see a movie this afternoon, but before the movie my partner and I bought snacks at the concession stand. I ordered a flat bread pizza and went into our theater to get our seats situated. I went back to the concession stand within five minutes, and I stood by the pickup area for over 20 minutes waiting for someone to retrieve my pizza, which happened to be sitting on the shelf behind the counter the whole time. The very same staff member who took my order did not once stop to ask me if I needed help. I was clearly standing by the pickup counter with my receipt in hand. They never called out my order number while I was waiting, either. The employee didn't have to remember my order (even though he had served me barely five minutes beforehand), but he could have certainly taken 10 seconds to stop and ask me what I may have needed. Once I was finally given my pizza I decided that I needed to bring this to the attention of a manager. After a bit I was finally introduced to a manager and he was extremely rude and unsympathetic to my complaints. I was not looking to get any staff in trouble, I merely wanted to tell the manager that I was bothered by having to wait for my food and miss the first 20+ minutes of the film I paid two IMAX tickets to see. The manager I spoke with did not see the issue with his staff being indifferent to help me, and he said he didn't get why I was dissatisfied with the situation. Unfortunately I cannot remember the manager's name, but I was considerably put off by his rudeness and lack of sympathy. All I wanted was to make note of unsatisfactory service and he told me I was wrong for doing so. I do not feel it is my fault for standing by the counter waiting for my food and having no capable employee ask if I needed help. That seems like a failure of basic customer service training that this manager could not take any accountability for and chose to make me feel like an unvalued patron. Even though I had spent $36 in snacks on top of another $30 for tickets. When I asked for a possible refund or free ticket voucher, the manager became even more sarcastic and rude to me. Was he really trying to save a huge corporation like AMC a piece of paper that's good for a $13 ticket? All he had to do was apologize for my inconvenience and make amends, but instead he chose to leave a sour mark on my theater experience. That is, simply put, poor management. I will chose to not give this specific theater location my business in the future. read more

Went on Saturday 9/14/24 to see Beetlejuice in theater number 6. We:be never had a problem before but when we went in the theater was pitch black and no one could see anything. People were using their cell phone flashlights so they wouldn't fall and so that they could find their seat. They finally turn a few lights on right before the previews started. But here's the worst and weirdest part, there were tons of MOTHS!!! We spent the whole movie shooing away moths. It was gross. I hope they take care of it, not sure if it happens in other theaters there. read more

We had problems with our ticketing and Nate, the mgr., took care of everything. Such great customer service was unexpected, but really appreciated. Thx again Nate! read more

Went on 3/20 to see Mickey 17 with some friends. First of all, they're extremely understaffed and we waited in line for 10 minutes even though there was only one group in front of us. When we finally got up to the ticket booth, we were asked to show our government IDs. Why?? You have to be 17 to see a Rated R movie, and we're 20. Clerk insisted that we had to be 21 to pay for our tickets without explaining further. Extremely unprofessional and useless. read more

Very old uncomfortable seating the previews were silent. Went to inform staff and their reply was "it's a known issue" it's been that way for a while. Ummmmm ok like shouldn't you fix it . They do not accept apple pay read more

AMC Glendora 12 - Cinema Near Me - Glendora, California

This is one of the smaller AMC Theaters available in my nearby area. I have used this location a handful of times. When I want to watch a movie, I usually would either choose a branch closer to where I live, or a bigger theater with more comfortable seats and large selection of movies. What I am saying is, this particular spot is neither here nor there. But it still has its place! For instance, if I want to get multiple things done in one visit, this is a great location to choose from! You have many retail shopping options nearby in this Glendora business complex, and there're just as many for food and drink needs. Some of the nearby businesses I use often use include: Best Buy, Bath & Body Works, Wing Stop, Chili's and Ono Hawaiian BBQ. It's entirely possible to shop for some body wash, catch a movie, and then pick up dinner before you even go home! For popular movies that sell out easily, I can usually use this Glendora branch as a backup to get a more desirable seat. I remember coming here for Detective Pikachu just a few years back, because other theaters were (essentially) sold out, (well, no decent seat anyway,) and they ran out of the complimentary trading card packs that come with the movie tickets. Not here! I got a great seat here and I got my free trading card pack! Just recently, I saw Scream 5 (or simply Scream of 2022) here, and my experience was positive. Staff was cordial, theater was pretty vacant on a Friday early afternoon, which is ALWAYS advantageous during an ongoing pandemic, (less people means less infection risk,) and the seats were still comfy enough. I am not a snob for visual and sound, but you judge on your own when you come here. During rush hours, the parking lot, though huge, will be quite crowded. It's accommodating a lot of businesses together after all. So that's another downside; plan accordingly. Overall, 3 stars. Average, but still an integral part of this shopping center. Would love to see it remain in place and stay as an option for me for years and years to come. read more

This is a very nice place to go watch movies! I just watched Godzilla minus one here on December 6, 2023 and it was a great experience on IMAX! Very clean place and the staff is nice, too! read more

The restrooms were disgusting, and the theaters needed to be upgraded. Overall, it is dirty, and with the amount of money coming in, AMC needs to fix the bathrooms. read more

This movie theater has the most friendliest staff and it's super clean. The lines go really fast. I'm so glad it's close to home and it never gets crowded. read more

wow it has been a long time since we last saw a movie in the theaters. After our visit to Disney and seeing the Encanto display, this was a must movie. But never disappointed with AMC in Glendora always clean and not crowded. read more

AMC Glendora 12 - After our Disney's Encanto visit, this was a must see movie, and it was fascinating ! - Cinema Near Me - Glendora, California

Home away from home. Here for every marvel movie, for every dc movie and for every horror movie release. Wish they served alcohol. But all in all love my local AMC. Very clean. And doesn't look rundown. read more