Yesterday, I slipped off the road, rolled over and landed my Prius in its side. I was fine, but I…read morehad to have my car towed by Walters Towing LLC (https://www.facebook.com/walterstowingllc/). They charged me $651.17 to have it towed from the scene (East Claridon - right before the reservoir) to where they are located (12133 Mayfield Rd), a distance of less than 8 miles. My car was being held hostage behind their fence for $651.17 until I paid the full amount to these towing vultures! I was not even notified of how much it was going to cost when they took my car away. They had to winch it about 100 feet, saying that was another further reason for the high price. If you go into a ditch or need a tow- NEVER, NEVER, NEVER call Walter's Towing in Chardon!  They will take advantage of your situation because they know you are stuck. Walter's Towing would be more aptly names WALLET TOWING because they will GOUGE your wallet! DO NOT use this towing company if you can possibly avoid it!

From the owner: Walters Towing is a fast, friendly and affordable automotive emergency service provider located in…read moreChardon, OH. In business for over 10 years, we specialize in light-to-medium-duty towing, accident recovery, roadside assistance and more. We combine a fleet of state-of-the-art trucks and equipment with decades of industry experience to make for a job done right, the first time, every time. As a family-owned, family-operated company, we take pride in making sure every customer is treated with the urgency, care and respect they deserve. Walters Towing is proud to provide the quickest, cleanest, most efficient towing and recovery services in the greater Geauga County area, all at the industry's most competitive prices. Give us a call today to see what Walters Towing can do for you!

I guess I have been a sucker. I had a transmission flush with Preston last week. I came back in…read morethis week for repairs they found during last week's maintenance. I asked them to check the transmission because the shifting didn't feel changed. They said the fluid was gooey and black..and tried to give the speech about needing a flush...they back pedaled. Who knows what they did and didn't do...at this point they may have "fixed" things that were not broken.

Matt, David and Mike at the service department are great communicators. They do an excellent job of…read moremaking sure we know what to expect every time we visit. Highly recommend Preston Ford service!

I'm from out of state, was passing through on a ski trip with a car full of people and luggage when…read moreI Jeep broke down on I90 @ 6AM on a Sunday. Most shops and towing companies were closed but not Fast Friendly's. They had a tow truck sent to me within 30 mins. I continued my trip in a different vehicle and asked if they could do everything possible to have my car done 2 days later on my way back through after skiing. They met the short timeline, despite having to tow my vehicle, order a special part (drive train baring), install, and quality check their work. I could not be happier with the service. I had the best case scenario thanks to Fast Friendly's. They even charged me less than quoted because they did not use all the parts they thought were needed. Josh the manager provided timely updates via text the whole time and I am very pleased. 5 stars. I can't thank them enough.

Our F350 oil filter was spraying diesel fuel all over the engine. It was a Sunday morning so we…read morewere doubting we could find anybody to help. But our insurance company Progressive found Josh's company and he was happy to help. It wasn't safe to drive our truck to the repair shop so Josh showed up at our campground and gave us a tow. He even popped the hood and diagnosed the issue for us. He offered to fix it himself but didn't have the part in stock. We would have gladly let them repair instead of the shop, but we were leaving the campground that day and needed a quick fix. Gave us a ride to the shop. Very friendly and easy to talk to. Thanks for helping us get back on the road quickly!

A deer hit my truck and set off my airbags. Took my truck to Bainbridge Body shop and they did a…read morefantastic job. Had an issue after I picked up my truck, took it back to Bainbridge Body shop and they immediately took care of the problem. Excellent local body shop and I highly recommend them for all your auto body repairs. Customer service is A++++. Thanks Bainbridge Body. Will definitely use them again if needed (hopefully I won't LOL)

We have used these guys for years. I can't say enough good things about them and the quality of…read moretheir work. Honest, fair, fast are just a few things top of mind. They work on all vehicle types (including Teslas). Highly recommend!

"Quality work at a fair price"... the motto speaks for itself! Mike has long been a fixture on the…read moreautomotive scene, with over 25 years of experience servicing vehicles of all makes and models and placing a premium on customer service! While many of the corporate shops engage in unethical business practices by overcharging, performing shoddy and unnecessary work, and blatantly damaging customers vehicles, Mike and his team of experienced professionals adhere to standards of integrity. So, whether you simply need an oil change or a new head gasket, the solution is clear - MAKE IT MIKE'S!

My family (including extended family) has been using Mike's Auto for better than a decade now. Mike…read moreis a very honest man and his integrity is reflected in his business ethics. Every single time I have had my car in for service I have felt like I was given a fair deal or better. Our cars have been in for repairs many times over the years. I try to eek every last mile I can out of the vehicles I own. I have never had to bring a vehicle back again for the same issue.

This mechanic has switched owners a couple times in the last few years, the original owner was…read moregreat and we had nothing but success with him. Since then the last two owners can't seem to find competent mechanics. Our most recent mistake of using express, we had multiple issues we needed addressed and some of them got fixed and the others were misdiagnosed. We've now been without a vehicle for a month and a half, and we still have to drop it off yet again. We have spent over $3500 on a 2007 vehicle fixing things that weren't even the issue. The current owner claims that he will make it right, but I would much rather drop it off once at a dealership and be done with this.

Crooked people looking to fleece their customers at every opportunity they can get. Came in to get…read morean oil change, was told they'd get me right in and taken care of. An hour+ wait and 40 dollars later, the oil change is done and I receive the terrible news that one of the wheel bearings has gone bad and requires a ~$400 dollars and potentially more in labor costs to get it replaced. Go to a different mechanic's shop a couple days later for a second opinion, as the nebulous price range Express wanted out of me seemed quite steep, and lo and behold I just needed an alignment! These are not trustworthy people in my eyes, and I suggest everyone to steer clear of this establishment.

Called in the morning for a tire repair and they fit me in and fixed it quickly and where great!read more

"Mooney & Sons Towing" is located in Beachwood, Ohio and covers a large portion of Northeast Ohio…read more They are a 3rd generation family operation and I have used their towing services many times, both personally and professionally. They are exceptional in every way. Friendly, considerate, effective and efficient and they have modern, new equipment to keep your vehicle safe. Proof of their expertise is the fact that they are one of very few towing services certified by Porsche Corp to tow their vehicles. Their service is great and their prices are fair. Take my word for it. If you're in car trouble you can call "Mooney" and PROBLEM SOLVED.

My second car purchase, first was a new van in 2007 and service and sales for the life of that Kia…read moreSedona was easy, pleasurable and fair for those 10 years. By the way, I bought my first vehicle as a single woman and after dozens of dealers playing games with me, Preston, Kevin and Sales Manager, were able to come to a satisfactory price in a few hours. When we recently went to look for a new vehicle I returned to Kevin McClure, sales and leasing consultant.(At the same time, I also reached out to a least a dozen dealers with the same info. None of them listened effectively enough to do anything but continue to try and get us on their lot with no proof they had a vehicle that met our needs.) Kevin is easy going and he took note of our requirements and showed us some vehicles that met our needs. They had already given us a fair price on our trades. He continued to be responsive when we indicated what our financial goals were and introduced us to Ed Smith, the Kia sales manager. Ed generously and effectively searched for weeks to find us a used vehicle in a price range that was a good deal and fit our needs. He stayed in communication! I can't say enough about how much we appreciated this. It saved us time, frustration and conserved my health. We were disappointed in the time it took to close the purchase and loan. Although, there were some "life matters" that happened which wasn't under anyone's control and I'm not sure that anyone could have gotten things done quicker, considering the situation. I suggest that you have done some investigation of competing loan rates for the vehicle you're considering. With this information, we were able to quickly communicate how much we were willing to pay and they found a lender that would beat that. If you haven't investigated Preston you should. They offer loaners or pick up for service. They are reasonable for oil changes and will keep an eye on your vehicle. I can't say I do everything they advise, but most times when repairs are suggested, it's accurate. Their prices are competitive with bigger shops. 5 Stars? Preston is good but not perfect and I want to leave room for them to tidy up the few small items so that I can revise this score.

I also have to comment, the last time I was in they said I needed new front brakes, so I did some…read moreinvestigating and took it to an independent auto repair location, they got it up on the rack, took off all 4 tires, and said "you don't need brakes at this time" So as I suspected, someone just wanted to scam me out of $635 bucks for front brakes, and oh yea, after my last service, several weeks later, I noticed something silver under the hood, only to lift the hood and find a mechanic's screwdriver left under the hood (which could have fallen into the engine) - I don't know what's going on at Preston, but I just don't trust them any longer.

After my daughter connected with this person she then asked how to pay, He did not respond to her…read moretext. he then towed her car and when he reached out for payment after 1 AM she had fallen sleep. He then filed a police report stating she "refused to pay" (NOT TRUE) even though she asked up front how to pay and he did not tell her. He claimed "i did not see her text asking how to pay because another text came in" He then impounded her vehicle and told us we had to pay an additional "non payment fee" All in all, he charged us $120 for towing (although he never took it to where it was meant to go, charged us $120 for impounding it AT HIS GIRLFRIENDS HOUSE (not even an impound lot), then an additional towing fee $200 to take it to the impounding lot after taking it to the police department, then an overnight fee of $40 TOTAL $480 to take us NO WHERE and cause a massive headache for a 20 year old woman that then had to go to the police department once he filled an erroneous police report. Our 20 year old needed a police escort to get her car from this crook. DO NOT USE THIS PERSON HE IS TRYING TO ROB YOU! we then ultimately hired a different company to take our car to the Subaru dealership he was hired to take her to and paid another company to do his job.

From the owner: Quick response(under 30 min response time)Professional service. Emergency Towing 24/7 We always get…read morethe job done. Residential or Commercial. We're committed to great service.a lot of times we respond from downtown so we’re V 20 minutes away unless on a call