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    American Airlines

    1.5 (166 reviews)
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    Fruit and cheese plate (Ate a little before photo)

    Tried this airline both in economy and first. First time was to Turks and Caicos . Amazing service it was quick and easy flight. Second flight was to Denver in first class. Amazing service had the fruit and cheese plate it was good.

    Blair S.

    So from London to Denver was a 9 hour trip and I was glad to be home! I was all holiday out! London is a nice place to visit but I would rather be in the good old mile high mountains! So let's talk about American Airlines! I had a good experience! The movie selection was good and the food wasn't bad! I had a few drinks and I went to sleep! There was good legroom and blankets available! I do recommend this airline!

    Logi
    Eddie H.

    So I arrived early to check in and when I say early I mean early. The line to check in is unbelievable, no one is around and all kiosks are down. So I think no big deal, I'm already checked in, so noted when I checked in I was having issues to begin with and had booked my flight 3 days ahead of time. So as I'm talking to the agent and she is asking for all my credentials, id, passport, confirmation number everything. She proceeds to tell me I'm sorry but you not on this flight.... I'm flying from Denver to Houston, so anyways what do mean? She told me that I had canceled my flight, I said no I didn't I have confirmation that I'm on this flight. I was being very Pleasant with them but that didn't matter basically said sorry nothing I can do. I said if there is a cancellation don't you send a confirmation they said yes, well I have it to send me a text and email.... Because that way there is no way they can't let me know changes.! So after an hour they say hey we will put you on standby, fly out later which was fine but what about my luggage? Oh it should be in Houston. Well all this hassle with them it is not with it. They over book a flight and blame the customer and we pay the price. If in anyway I will not fly with them if it is possible. This is how it with American Airlines!!!! They're hub is here in Denver and it sucks!!! Delta is the only way to go. Well see you in Houston bags!

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    Review Highlights - American Airlines

    I was shocked at how much space the plane had and could pick my seats without being charged extra money.

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    Frontier Airlines

    Frontier Airlines

    1.4
    (5.6k reviews)
    0.0 mi

    Made me miss my plane while waiting for a wheelchair. Hire better quality of assistance. Not right,…read morehad to reschedule flight and shuttle service. Not fun! Never again!

    Frontier customer service is horrible. Here's why.:…read more 1. I booked my flight through frontier which then sent you to a third-party company to finish the booking and with that company called super.com. You actually don't get your confirmation for your flight until 24 hours later. 2. If you try to call frontier or super.com, Customer Service it Leads nowhere 3. And everything is an add-on they even charge you for carry-ons and check bags. So I signed up for one carry-on bag for myself and one carry-on bag for my return flight and somehow the app put two carry-ons on one flight. 4. I was told by Customer Service to go to a site to get my refund and after a complete runaround on another third-party site they ended up not being able, will help me and told me to go back to frontier customer service. 5. After all this runaround, I was told that they paid for extra check baggage was nonrefundable. 6. I've never had any negative experience even close to this on any other airline in my 50 years of flying. 7. Then frontier at San Francisco airport is at some Riding part of the airport that is very rough and nothing like any of the other airlines. Or maybe I'm wrong maybe it was Denver Airport, where I had that experience where you had to walk on the tarmac. 8. The seats are cheap and I hate to say it, but the staff are low class and unfriendly. 9. At least other airlines make an attempt to give you good service. The only saving grace is if the airfares were half of what the other airlines charged instead of being nickel and dime to death with poor Customer Service, maybe I would just be unhappy. I hesitate to write bad reviews, but this one is deserved. So warning unless this ticket is really cheap just expect horrible service and a poor experience. They're actually is one saving Grace the cheap seats that are on the airplanes or actually better for you economically.

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    Frontier Airlines
    Rude associate
    Rude associate
    Frontier Airlines

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    United Airlines

    United Airlines

    1.7
    (981 reviews)
    0.7 mi

    I haven't flown United Airlines much before, but I had a wonderful experience with them…read more For starters, I got a random upgrade from my flight that was KC to Denver. Never happens. Everything was on time and the first flight crew was great. The next flight out, the crew was equally great, the boarding process was fast, and the flight arrived early. Hard to beat that. They also were offering a $1500 travel credit if someone gave up their seat, but on the heels on a fun but mildly exhausting trip, I couldn't rally for it. Just wasn't in the cards this time but I appreciate them not crapping out a low ball offer like I've seen from Southwest where they roll a few points onto your account. $1500 is a real, "we mean business" kind of offer which is a good sign. In an era of consolidated airlines and travel delays, this was a welcome breath of fresh air. I probably need more info to really gauge it, but glad to try them out recently.

    I'm Delta Diamond. But Delta doesn't fly direct from Denver to Santa Fe. 48 minute flight if…read moreyou're going fast, otherwise just over an hour. Similar to flying Nashville to Atlanta. I flew one of their small CRJ jets. And while I'm diehard Delta, United's CRJs are a million times nicer and more updated than Deltas. No janky seats that are broken and leaning backward even when not reclined. Nice, new upholstery. Very clean. And a better designed flight attendant galley. They even have an open and free snack shop in first class, with cookies, candy, etc. I didn't check a bag because it was only a 30 hour trip and I packed a backpack. Another nice thing is that unlike Delta's/West Jet's CRJs, you can actually fit your personal item under the seat. Flight attendants were kind and helpful. Pilots kept us informed.

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    Bye bye, DEN!
    Bye bye, DEN!
    So many flights!
    So many flights!
    De-icing the plane.

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    De-icing the plane.
    Spirit Airlines

    Spirit Airlines

    1.5
    (527 reviews)
    0.1 mi

    I had insurance for Spirit Airlines, and I couldn't take the flight due to my grandkids was sick…read morewith Covid19 and the mother didn't want to let them fly so I had to cancel the trip, I was ok with it as I had insurance on the tickets, so I contacted the customer service to get my money back they said I can give you a credit back - I was ok with it then I was going to use the credit to go see my Grandkids in Florida (I live in Colorado) and when I was booking it there was no flights in Colorado I was like what!!!! then I found Spirit don't fly in or out of Colorado any longer. so I called and wrote Spirit to get a refund as they no longer fly out of Colorado, they said no they will not give me a refund I told how I am to use the credit if you don't fly in or out of Colorado it didn't matter to them so I have credit still of $1,177.77 and I can't use it. if anyone wants to buy the credit off me, I will be more then grateful I will take $800 for $1,177.77 - I really need the money as I just buried My Mom and it was a lot of money, I mean a lot of money. if there is someone on the Spirit team that can help me please I need my money

    I bought tickets on Spirit because I had points to use and they were best spent here. Sadly, I…read moredislike Spirit for its nickel and dining on checked and carry on bag fees. You even need to pay for a seat assignment if you want to ensure you sit with your friends and family. I avoid Spirit whenever possible.

    Photos
    Seriously? Wonder what signage they have in the cockpit.
    Seriously? Wonder what signage they have in the cockpit.
    Uff.. That looks comfy!
    Uff.. That looks comfy!
    Surprise! I hope you don't need your personal space, haha. That foot was getting a little too close to my arm for comfort.

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    Surprise! I hope you don't need your personal space, haha. That foot was getting a little too close to my arm for comfort.
    Southwest Airlines

    Southwest Airlines

    2.7
    (682 reviews)
    0.0 mi

    Usually I don't have problems with SW. However they have been unreliable with on time departures…read more However when delays happens is a domino effect on subsequent trips. I understand stuff happens but come on.. everytime i fly in and out to Denver there's something. Since they changed their business model and became like the other main airlines...like no more free bags or open seating, their service has gone downhill. Almost every gate agent now asks for voluntary checked bags as they claim overhead bins are full. As I had a layover iMCO I was like ok I'll do it. I thought I was doing a good thing. I even asked the gate agent is there anything I need to do because I have a layover? No he says... it will meet you at BWI. The one time I dont put my apple tag is when they lose my luggage!! I arrive at BWI... it's 1 am. And everyone else got their bag except me.... They track my bag it's at MCO. My bag tag apparently fell off. The airport code tag fell off. Not cool. It took a day and a half to be reunited with my bag. However SW customer service agents over the phone were great. My bag was placed on the next flight out and they used like a courier company to deliver my bag to my house I did have the option to pick it u at the airport but it's too far. I 100% place blame on the baggage handlers at DEN. If you are voluntary doing a checked bag make sure you take pictures of your luggage, make sure the tags are secured and throw in an air tag. SW should limit the amount of carry-ons if they constantly need people to have their bag checked or lower their prices. SW did look out for me and issue a voucher for the inconvenience.

    For decades, Southwest Airlines stood out as one of America's best-run airlines. Its success was…read morebuilt on a simple formula: low fares, friendly service, operational excellence, and a genuine focus on the customer. This strategy created remarkable loyalty and made Southwest one of the most admired and fun airlines in the industry. Today, the company appears to be moving in a very different direction. Following pressure from activist investors and changes in leadership with the CFO being promoted to the CEO, Southwest has embraced a more revenue-driven strategy focused on increasing shareholder returns. The introduction of checked-bag fees, paid seat selection, and other ancillary charges marks a significant departure from the business model that differentiated the airline for more than 50 years. Today, checking a bag can cost around $90 on some fares, and passengers often have to pay extra to secure a desirable seat. Without doing so, many will end up in a middle seat toward the back of the aircraft. I did on all my flights to SLC via Denver and Los Angeles. These initiatives may improve short-term cash flow and earnings, but they also risk weakening the customer loyalty that was once Southwest's greatest competitive advantage. In my case, i will avoid Southwest like the plague and i really fly a great deal. Over the past couple of years flights are systematically delayed, luggages are lost , agents at the gate have little authority to change things as the focus has shifted away from customers and operations. Profitability and shareholder value are essential goals for any public company. However, the strongest businesses create long-term shareholder value by first creating exceptional value for their customers. Time will tell whether Southwest's new strategy proves successful, but from a passenger's perspective, the airline has lost much of what once made it special.

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    The Southwest Airlines main customer service number is 1 (833) 703-7300TM. This number is available 24/7 for booking, changes and support.
    The Southwest Airlines main customer service number is 1 (833) 703-7300TM. This number is available 24/7 for booking, changes and support.
    Oklahoma City Fire Department Search and Rescue was on our flight returning from training
    Oklahoma City Fire Department Search and Rescue was on our flight returning from training
    Sunset flight.

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    Sunset flight.
    Delta Air Lines

    Delta Air Lines

    2.9
    (143 reviews)
    0.1 mi

    I used the dedicated priority screening, and--unlike in NY--didn't need to remove my shoes or…read moreelectronics, because "we have the fancy x-rays." This was GREAT! Zipped through security. Had gotten there extra early, even though the TSA website indicated short wait times at DIA. Boarding was easy. Sank into my seat and ordered tonic water to stave off leg cramps. The ONLY annoying aspect of this trip was the constant interruption of announcements, perhaps ten before takeoff. Flight attendant was masked. I read lips. I didn't note my lack of perfect hearing on my account, because I don't like people shouting at me. The mask made things slightly more difficult, but we communicated by her pointing at things and me speaking. It was fine. Lunch--cold salmon salad--was delicious. The wine was a generous pour, and I was able to sleep. Which was the desired outcome. I was exhausted. Entertainment selection, again, was okay. I didn't find any movies that I wanted to see, so watched SVU instead. The flight took off on time, and landed on time, too. All in all, a very enjoyable experience for a once-devoted Southwest flier. This beat "Choice Extra" hands down, and cost very little more for many more perks. It seems like a no-brainer.

    I have to echo my last review. Delta has the finest, friendliest and helpful crews and staff. Most…read moreof the time they will go out of their way to help you when needed. Denver was no exception.

    Photos
    Welcome to your jet.
    Welcome to your jet.
    Breakfast on ICN-DEN route
    Breakfast on ICN-DEN route
    Departures

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    Departures
    Alaska Airlines

    Alaska Airlines

    3.2
    (33 reviews)
    1.0 mi

    Alaska Airlines is not a bad gig. Being one of the 5th largest airliners in the United States,…read moreAlaska opens up new routes between California And Montana!! (2021) How exciting!! In economy, within Alaska, two bags are free, which are a stellar deal; you're looking at about a minimum of 12 hours of flying. You better get comfortable. I'm from Denver, so flying from DEN to Sitka would be about 25 hrs and 27 mins!! HOLY COW. The other typical airlines charges to destinations: 1st bag $30, 2nd bag $40. Appearing to be stuck on a long flight to Alaska, it would make sense to comp bag prices. Most people choose other airlines to fly domestic, so the fees are understandable for checked bags. COVID INFO WHEN FLYING TO ALASKA March 2021: Negative COVID-19 test required within 72 hours before departure!! Hopefully things will change in the future. Overall, such an awesome airline and I'm absolutely impressed by their commitment to fly!

    When you get to Denver international airport to get to the Alaska boarding area, you get off of the…read morestreet level where your party drops you off once inside you have to take an elevator down to level five once at level five you do the check-in boarding process. Then you have to go back up to level six to go through security. This is very confusing and time-consuming Other elderly people were on the elevator with me and we're having a really rough time with this. They should have it right on the same level where your party drop you off I am not a fan of self tagging your luggage. The attendant behind the drop off baggage counter was very nice.

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    Alaska Airlines
    Alaska Airlines
    Alaska Airlines

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    British Airways

    British Airways

    2.3
    (21 reviews)
    0.3 mi

    Our first experience with BA wasn't great. For one thing, the legroom and space of their economy…read moreseat on an international flight was surprisingly small! It's about 1/3 smaller than the US economy seat. If you are claustrophobic, don't do the basic economy! The flight attendant in our section was useless. He just stood there and watch while we were struggling with placing our luggage in the very high overhead bin. Someone passed out on the floor during our 9 hours flight and it took a while for the flight attendant to get back to his area of responsibility and he didn't seem to know what to do. This maybe the last time flying on BA for us.

    I travel quite a bit and recently had a trip to London for work. My return flight was booked on…read moreAmerican but somehow was serviced by British Airways. I arrived at Heathrow hours early as I shared a cab with a coworker and his flight was much earlier. I could not check in on the app or on the website in the day prior, so I stood in line for close to an hour at the American window where they told me I was actually flying BA (my travel record showed American) and I needed to go to another terminal. I got to that terminal and tried to get in line to check in but BA employee said I needed to use the kiosk. I explained I was unable to check in on apps or online and needed an agent. They insisted I try the kiosk first. Unsurprisingly.. it didn't work. I was allowed to get in the check in line with an agent where I stood for the next almost 2 hours. Yes, 2 hours standing on a concrete floor. My back was screaming (old people problems, I know). I finally got up to an agent who said I wasn't able to check in because I needed to show my visa. I pulled up my British electronic visa and she said "no love, your American visa".. while holding my American passport in her hand. I explained I don't need a visa because I am an American returning to my home country. She looked confused but decided she needed to call someone to help. I stood while she was on hold and transferred around to different places who eventually told her it was an issue in the system today and they would remove the error. She then told me I had no seat on the flight because it was oversold and they couldn't guarantee I would get on, so they may have to book my on the next flight which was the next day or would need to look at another airline for me. She gave me a boarding pass that was or standby and said to hurry to the gate to try and get a seat. I got in the security line and about 15 minutes later, I was up.. I scanned my boarding pass and it errored out, not letting me through. An employee told me I had to get in a different line to see what was wrong with my boarding pass. I stood in anther line for a good 40 minutes. Once I got help, they told me I couldn't get through because I don't have a seat and would have to fly standby. I explained, yes.. that's why I have a standby boarding pass. It says standby on it. She said it wasn't standby in the system and it needed to be fixed, so she had to call someone to assist. Another 15 minutes later and they couldn't get it to work and I was going to miss the flight, she said she would take me through a different security line so I could get to the gate. She did that and I had to take a train to get to the gate, which wasn't working for about 5 minutes because it was having a "security sweep" with officers and dogs going through it. I finally got on the train, got off at the right place, ran all the way to the gate as they were boarding. Asked if they had a seat for me, and they huffily said they did but I almost didn't because I waited so long to get to the gate. Are you kidding me? I got on the plane and will be happy to never fly British Airlines again. I guess all the great luck I've had traveling was made up for on this trip. Just terrible.

    Photos
    Tickets for flights may be purchased at the ticket counter, however only for the day of departure.
    Tickets for flights may be purchased at the ticket counter, however only for the day of departure.
    Flight departs out of Gate A37 out of the A Concourse.
    Flight departs out of Gate A37 out of the A Concourse.
    Boeing 777 currently serves the route. In April 2015 a Boeing 747 will operate the route.

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    Boeing 777 currently serves the route. In April 2015 a Boeing 747 will operate the route.

    American Airlines - airlines - Updated July 2026

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