I have to write this review. I came to visit a flooring store in the building and saw a framing…read morestore. Knowing that I need frames for at least 5 paintings I stopped by to look at what is available. Right of the bat I was told they work by appointment only. I told the lady ok, can I just look at the wall of frames and see if anything interests me and I want to make an appointment. Because if I don't see anything I like then what is the point to make an appointment and drive back here from where I live. So I found a frame that I thought was interesting. I pulled out my phone to find a picture of the painting that I was thinking to match it with. The lady cam up to me and said no pictures please and asked me to leave and make an appointment. I was shocked as it is not like I need her help to determine if it would work for my painting. She had no clients in the store and while I am seating here in the parking lot writing this review for the past 15 min no one came in for the appointment either. How do you do business with people like that? Seems like she just didn't care. All I can say it is probably not her business because otherwise it just wouldn't make any sense. The flooring store next door has an amazing customer service btw! Learn from your neighbor!

We have used this framing company many times. Each time we ask that they phone us when the product…read moreis ready after they have worked at it. They never call us. This last time the frame was beautifully done; however, it was submitted in very early January and we still did not get a call in mid-March. It's up to us to go there and ask them about paintings. If you use this company, make sure you bring your receipt with you.

I purchased a very special piece of art work. my decorator told me Chesapeake was THE place to…read moreframe it. he was right. I received excellent advice on matt and frame selection. the piece looks amazing.

Breathed new life into a Howard Behrens original painting, by helping select/install gorgeous frame…read more- from extensive frame assortment ... in museum quality fashion. Staff was very accommodating and creative - a joy to work with during this renovation project. Highly recommend - would do business with again!

I cannot say enough good things about Frame Works. I had a question on how to hang something and…read moreafter not receiving any help at a prior store, they help me out. They assisted me so I could hang my two items. I am so grateful and appreciative of their assistance.

Absolutely thrilled with my framed canvas! Michael's wouldn't take it, but this shop welcomed me…read moreright in. The owner is so kind and knew exactly which frame to choose. It is the perfect match! Finished in less than a week. Quick, easy, and beautiful results. I'll be back!

Amazing customer service and great selection of frames! Brett was very helpful! Also they have an…read moreart gallery showcasing contemporary female artists!

I have been been getting my art framed here for ever!! They…read moreare by far the best at what they do. I have never had an issue. Everything has always been perfect and the owner is fabulous and extremely helpful.

If you are looking for a creative, top service and beautiful selection of custom frames, look no…read morefurther!! Preservation and Framing is the best of all worlds! Being a picky person, I can honestly say that they deliver top notch service to match all tastes! Matin is just amazing at creating stunning work and passionately suggesting new ideas. To her every customer is a VIP and she ensures full satisfaction. I am so happy with my frames!! Needless to say her ideas were more unique and beautiful than what I had initially imagined! This is my 5 star to go!!

I was in need of the restoration of a family heirloom, a painting that my 95 year old mother…read morepainted when she was just 16 in 1945. From the moment I met Abbas he inspired confidence in his knowledge and expertise. Abbas knew immediately about the paint used, the nature of the cause of the damage, and even the history of the frame. In a matter of just a few months, Abbas was able to beautifully clean the painting, restore the damaged areas, and preserving it for the long term. The colors were vibrant, the restoration was perfect such that it appeared as it was originally, and my mother was very pleased. Thank you to Abbas and the team, wonderful work! My highest recommendation!

Great framing shop, with good customer service, a good selection of frames and framing options,…read moregreat turnaround times, and competitive pricing. Thanks!

Steve offers his expert advice with each frame I've purchased. The selection is large, the price…read morecompetitive and the finished work is always impeccable. Terry R.

This business is great! They have reasonable prices and quick turnaround time. I highly recommend.read more

We've been coming here for 20 years - and they never fail to deliver !!! They are a well oiled…read morefamily run machine- and when you have owners that are there day after day after day, you can feel the difference. The fact that they're also talented artists themselves really helps with the eye for design they have. Always our go to !!

A talented eye and excellent customer service and pricing. The owner listens and advises well.read more

I can't say enough good things. The owner is very personable and has a creative mind for the…read moreunusual framings I brought in. The store is neat, organized and well stocked. Prompt turnaround time as well. I am a repeat customer.