Had my rear bumper replaced. Outstanding service, the job looks better than new. The office staff…read moreare the nicest folks to deal with. It was a nice experience. I would them for any body work you need done

These guys are the best. Thank you so much. I took my ride here after a collision that wasn't my…read morefault. The insurance company wanted me to go to some wack place but I came here instead. Glad I did.

Can you imagine being in the car business in Orange County for 40 years and then you leave to drive…read more100 miles to Big Bear and your son's truck has a problem. The big question is where do you go? I have no connections in Big Bear, I ended up talking to David at Knight's Automotive all I can say is I was very fortunate. There's a reason why they have so many five star reviews. I wouldn't go anywhere else if I ever have car or truck problems in Big Bear the only place to go is Knights Automotive thank you David

I had a great experience getting my smog check done at Knight's Automotive. It is a wonderful,…read morefamily-owned business run by the owner, David. His daughter was working the register when I went in, and she was very welcoming. The entire process was incredibly fast--I was in and out of there in no time. Their pricing is also very reasonable. I highly recommend supporting this local shop for your automotive needs!

Horrors. My tire pressure light went on this am just as I was leaving for doctor appt down in Apple…read moreValley. Went to Phil's and a cheerful technician found a nail stuck in one of my front tires. He fixed it lickety-split and only charged me $20. My hero. This old lady thanks you for your continued good service.

Needed a quick plug after picking up a nail in our tire. The…read moreservice was quick and professional. The price was more than reasonable. We were able to finish our stay and drive home with peace of mind. Thanks!

Do not go anywhere else on this mountain aside from this location. Leave it to a veteran owned…read morecompany to offer fair hourly labor, correct reliable parts, and hands on diagnostic work. Aside from other garages up here price fixing and tripling prices with garbage work - this location actually cares about you and your property. Any other decision to bring your vehicle to a different garage that makes their profit off of fleet vehicles will leave you stranded on top of a mountain. Mike & his technicians will ensure you and your property are safe and functional. I will only go to this location in SB County, and will refer friends and family as a professional business consultant with vast experience in this industry to Advanced Auto.

We want to give Advanced Auto a 5 star rating after our previous 1 star review. Mike went over and…read moreabove to help repair the Landcruiser. He brought it back in and replaced the emergency brake and brakes at no charge. We are currently waiting on the correct sensor to be delivered and he will have his mechanic install at no charge. Thank you Mike for being a man of your word and making Big Bear a great place to live.

Affordable, great customer service, wonderful mechanics. Will be back soon!!…read more (Oil change way overdue.) Went for just a nail in a tire, but they did more services like checking fluid levels and even turned off an annoying engine light that prevented cruise control from working. Great place. Other garages ignored my calls. So glad I found this place for my fiancee, Kris. Top notch at Ginos!!

Gino's Tire & Automotive is located off W Big Bear Blvd in Big Bear, and I'm really glad I made the…read moredrive up the mountain to go here. I came in for two new tires and an alignment. When I first called to inquire, they didn't rush me off the phone--they took the time to go over different tire options and pricing, which I really appreciated. They were super friendly and helpful from the start. Even though they had to pick up the tires down the mountain, they still got me on the schedule for the very next day. Prices were very reasonable, and when I came in, the team got the tires installed and the alignment completed within the timeframe they estimated. Great customer service, honest pricing, and efficient work--definitely worth the drive. Highly recommend Gino's if you're in the area or even if you're coming from off the mountain.

This place is honest and their guys are hard workers and honest.. Their mechanic Carlos is top…read morenotch and thank you to my tow truck driver Sebastian.. Thank You Don's Towing

They go above and beyond. For context, I have a family cabin in GVL (not a full time resident) and…read moreI'm a girl who doesn't know much about cars or how to fix them. I requested service through AAA and Sebastian came out and arrived even sooner than the estimated hour wait (it's the mountains, an hour in itself isn't a bad wait tbh) by about 15 or 20 mins, which was a pleasant surprise. Sebastian was super kind and respectful, fast and efficient, and was very helpful. I just needed to fill my tires with air because they were getting lower than I was comfortable with driving on the mountain roads. He filled my tires, and when I asked if he thought I should replace my tires soon because they look a bit worn, he gave an honest and informative answer that they were fine for a while, although because I have front wheel drive I should have them rotated to the back when I get back home. I asked if he wouldn't mind checking my oil while he was here too and he was happy to. Said it looked good, nothing to worry about there. And he even checked my coolant and break fluid, which he said were a little low and should be addressed when I get home to OC. As always AAA is a great value and I don't use it often but I'm extremely glad I didn't have to go to a gas station and figure out how to use an air pump myself (it would've been a disaster). Sebastian was incredible and now I know exactly who to call whenever I need car services when I'm in the mountains. He's respectful, honest, kind, and helpful so I'm def a loyal customer from here on out. Thank you guys!

We had a nail in our tire and Tristan was super helpful and fast in his repair! Great experience…read moreand value for service.

The team here was really helpful to address a tire issue…read more Took my call, assessed the scope and scheduled the service. Thanks for the quick turnaround!

Camping nearby and went to start my car--battery was dead. After AAA jumped it, they said batteries…read morearen't sold up here by AAA. Looked up local places and am so happy I found Sarellano Garage! Fortunately, they had the battery for my vehicle in stock. After testing on FOUR separate devices, they showed me that it was in fact a battery issue and not the alternator (which did show up as a possible issue on one device). The gentleman who helped me was Rodney and I couldn't be happier with how thorough and conscientious he was. I will definitely support this business with at least fuel purchases next time I am in town.

I love this Garage! Pedro and his Guys are the BEST!…read moreI bring my car here for every service and they work on it and the job comes out perfect and his prices are extremely reasonable plus I don't have to drive DTH!