Oh it started out ok and as time went on they wanted me to pay way to much for the car I was…read morelooking at. To many hidden things I would not recommend , my excitement turned to frustration

As a person rebuilding their credit, i was very appreciative of them giving me a chance my vehicle…read moreis very nice 2010 fusion sport and runs very well!. They were respectful and polite will definitely reference.

I typically don't leave negative reviews, and I realize this comes a year later, but she encouraged…read moreme to share it. My girlfriend purchased a one-owner Lexus in April 2025. Just two days after bringing it home, the air conditioning stopped blowing cold air. The issue was diagnosed as a leaking condenser, costing over $400 to repair. Only three days later, the A/C failed again-- due to a faulty evaporator core, which cost more than $1,400 to fix. With two separate leaks, it's clear the system would only hold refrigerant temporarily. Our mechanic also noted that the system appeared to have been recently recharged prior to the sale, likely to mask these underlying issues. He also mentioned he's seen this same situation with many vehicles purchased from dealerships over his 35 years running an auto repair shop. Communication afterward was also frustrating. My girlfriend made several attempts to call about her license plate status but received no response or a return follow-up call. When I called once, the call was answered immediately. It raises concerns that her calls may have been intentionally avoided, possibly due to the prior A/C issues. My advice to anyone purchasing a vehicle: if a dealer is unwilling to offer even a short-term warranty, such as one week, it's best to walk away. A minimal warranty often reflects the seller's confidence in the condition of the vehicle.

Yes I bought a 2014 Chevrolet Captiva for 6500 from Garrett hit a pothole he fixing my radiator I…read moregot it back for one day he forgot to put oil in it and it blew it up and then it was another 3200 so if I was you and he honored to say he would help me and try to help me fix it I have not yet heard from him since like April so if I was you I would leave him alone and not buy a m************ car from him cuz I had bad business nothing but bad business and then I have people that go to him he's messed up their breaks he's f***** up he's messed up their oil changes he doesn't know what he's doing do not buy a car from himI had to put another $3,200 into it cuz he didn't put oil in it in the time he went out in it and then I had a girl come over and look at it again she said another $3,000 and needed to go into it I could have kept my brand in 2024 Kia instead of buying that f****** car for you

The customer service here was fantastic. The salesperson, Joe, was incredibly friendly and didn't…read moremake me feel pressured. He even sent me a video of the 2025 Crosstrek before I even came in! I was thrilled to test drive it and fell in love with its adorable and comfortable design. Although I haven't made a purchase yet, I know I'll be coming back here when I do. These guys are awesome because they don't rush you into a sale. I really appreciate that.

Failed to fix noise issue in warrantied vehicle after 5 attempts. Each time mechanics left huge…read moregrease marks on my leather seats (never corrected), white residue all over my rear and front seats, scratched the exterior of my vehicle, and stained the headliner with greasy fingerprints. The office also "test drove" my vehicle each time and burned my own fuel each time for days without consideration of compensation. Multiple times I came back with at least 1/4 or more of a tank gone. All for nothing to be resolved. After using my own time to bring my vehicle in and be without one for 5 separate occasions I'm at a loss as what to do. I contacted the customer advocacy group and asked they reach out to solve this. The service director has yet to reply back to his internal counterpart for multiple business days. Regardless, he has been less than helpful in getting this resolved.

Wow!!! What a change in service!! What a staff!! Bravo Kia Preston!! Bravo John for directing me to…read moreRELLA and BRAVO RELLA!! And BRAVO Blake , the service tech!! In an emergency, they all came thru for me. We've been faithful clients...this was our third purchase...a Kia Carnival. It had a momentary breakdown and was fixed in a JIFFY with the help of these three employees!! Tara was also so very nice and pleasant!! What a great staff u have for first impression and greeting all of us with unexpected problems!! We have told everybody of our interaction and the help you gave us!! Kia....how lucky you are to have these employees!!

Service department is awful. Had my wife's car for 8 months on and off since accident. Keep sending…read moreher out with it saying can't find anything. Keeps going into limp mode before she gets home. Poor Service and lies. Only giving it star to get posted