You never know what kind of experience you'll get when going to any dealership, but I am happy to…read moresay that overall, the Findlay Chevrolet experience was pretty solid. Our salesman Johnny was very patient, listened to my requests and really did work to make the deal happen. Each time we counteroffered, he did come back with a better deal that was closer to what I wanted. I really didn't have an expectation to buy or not buy when I entered the dealership. I was in the market for another vehicle, but not pressured to have to get another one. This helped me also be patient with the process since I didn't have to do any deal at the end of the day and still have my car to keep rolling in. As the dealership was starting to close, the sales manager did come with a final deal that really did suit what I wanted. I signed for the truck. The finance portion went smooth and was straightforward. As it was night time, I did return on another day to actually inspect the car. During the inspection/on boarding we noticed a few things that needed correction. The PPF on the door panels were already peeling and there was a scratch, paint flaws and a misaligned door. We asked for the corrections. I also found that even though the window sticker says ceramic coated, upon self washing the truck, it really appears to be a lackluster job on the ceramic coat. The water completely sticks to the car and there's no beading action as a ceramic coated vehicle should have. I do have to say I like their coffee and hot beverage bar a lot. It's nice to go in there and to make a beverage as you're waiting for or working with a team member. All in all - the sales and finance process was very good. The correction of flaws took longer than I expected.

I needed help with my Silverado Trail Boss with a brake issue and asked that they try to get the…read moretruck completed as quickly as possible because it's my primary transportation. After they took in my truck they told me that it would take 2-3 days to diagnose the problem. I waited the asked period and never heard from them. I called and did not get a call back. I texted and still did not get a response back. Finally I took an Uber to the dealership to talk to the service advisor after 5 days of them having the vehicle. When I spoke to the service advisor she explained that they could not work on the vehicle because I have aftermarket brake rotors. I asked to speak to the Service Manager and as he tried to explain the reason for the delay he brought the service technician. The service technician explained that with out OEM brake pads that he could not verify that my brakes would be safe. That is when I turned to the Service Manager and said "the only reason you won't work on my truck is a policy and not a mechnical reason?" he said "Yes". There are many people who use aftermarket parts becasue they work better than OEM parts and I saw this as a very short sighted policy that they have. They wasted several days of my time and the lack of communication by the service advisor was just unacceptable and the Service Manager was just unwilling to compromise and help me get my truck back on the road. I had it towed to another shop this morning and I had to pay their "diagnostic fee" to get them to release my truck. Very unprofessional shop and will never do business again with this dealership.

I can't say enough good things about the quality and caring of the service department. It is a…read morehelpless feeling when your kid is halfway across the country and things break. Anthony, our service advisor really took care of our daughter when her transmission went out on her Crosstrek. He communicated with her and let her know what needed to be done, and how long it would take, which they finished way faster than the quoted time. We are relieved to know that we have a place that can be trusted to take care of not only our daughter's vehicle, but our daughter. Subaru of Las Vegas has a top notch service department and we can't thank them enough for taking care of our girl!

Kino Taggart is outstanding! This was my second time working with him as my service advisor, and he…read morewas just as excellent as the first time. He even remembered that I don't like my car washed such a thoughtful personal touch. He was courteous, polite, and highly professional from start to finish. The entire experience was smooth and positive, just like when I bought my car here. Kino has definitely become my go-to service advisor. I'll be asking for him every time! Highly recommend!

To say that my wife and I love driving MINIs is an understatement. My wife and I both drive MINIs…read more We are now on our 6th MINI since the brand came back in 2003. This last edition is a 2025 S Convertible and a 2025 JCW MINI. We absolutely love the new update on the body and interior with the exception of the manual transmission is now gone. I miss driving a manual daily. The dealership is amazing. Xavier helped us through ordering of the Convertible because that is the only car they don't have on the lot. The only issue we had the heavy rain we had; my wife's MINI windshield wiper blade broke. Product defect; nothing to do with MINI company itself. The general manager made sure that it was replaced at no cost to us. I came prepared to pay for it. Thank you Levi for that. Everyone at the dealership is amazing. We will continue to come back with this amazing team and brand. Thank you all

I purchased a car from this dealership, and while I did end up with a vehicle I like, the overall…read moreexperience left me feeling overcharged and pressured. The process took almost the entire day, and as with many dealerships, extra fees and add-ons seemed to appear later in the process , things that weren't clearly disclosed upfront. I was under pressure at the time, so I went along with it just to get the deal done and leave with the car. I also purchased the extended warranty, which I suppose was a decent value ..but every time I went in for service, the woman at the service desk made a point of openly flirting with my husband right in front of me. While I'm sure he didn't mind the attention, I found it inappropriate and uncomfortable. That kind of behavior is unprofessional and disrespectful, regardless of the setting. On the positive side, the dealership itself is clean, and most of the staff seem helpful and upbeat. But honestly, I was relieved when the extended warranty expired , mainly because it meant I wouldn't have to go back there anymore.

One of the best dealership teams in Nevada! I purchased my red Range Rover Sport from them, and I…read morewant to personally thank **Rene, Cris, and Carlos** for taking care of me. Unfortunately, shortly after buying the car, I had issues with the AC compressor and engine mounts. It definitely took some time and communication to get everything settled, and I even had to drive back to Los Angeles without AC, but sometimes things happen. What matters most is how a dealership treats you **after the car is already sold**, and this team did not forget about me. As of today, I have a clear answer and resolution, and Rene, Cris, and Carlos stayed involved and helped me through the problems. Thank you guys for taking care of me and never letting me down when the issues came up. I definitely recommend doing business with this dealership!

My Mitsubishi had recalls on it in two different ares of my car. I made an appointment for today…read morewhich it only took a hour our less then a hour. i am so glad I went the people where very nice they fix the recalls and more I had a problem with my car door for about a year,whom ever worked my car 311 fixed the door it no longer has a wired sound Thank you I would go back, I might even buy my next car from there. Thanks again

To make a long story short, we had my husband's old car that we needed to get rid of ASAP. I went…read moreonline to see if I could sell it to some car places here in Vegas, and Carvana gave me the best rate! Filling out the paperwork online was super easy. They asked for photos of the title, our drivers licenses, and then my marriage certificate since the title didn't match the name on my ID. But it was a fairly easy process online. Since my schedule is limited, I actually put in for the car to be picked up. Originally, I had picked an evening timeframe and they called me an hour into that timeframe to tell me that they weren't able to send anyone. Pretty frustrating. But they did re-book it for the following day. The following day, someone did come during my appointment time. It was super easy! He was only here a few minutes and ran diagnostics on the car to make sure it was good to go. Handed me a check and then towed it away. You do have to pay $40 for them to come to you, but to me it was worth it. I was able to cash the check a day later and yeah, everything worked out great. I would definitely sell my car to Carvana again because they definitely did give me the best rate out of all the places here in Vegas.

I am a four time Carvana buyer. My review is based on how things are run today, and not how they…read morewere years ago. The first two purchases were perfect! Great customer service and genuine caring attitude on making sure all of my needs were met. More recently the attitude has changed. They really don't care if you buy the car you like. They know that they will eventually sell it to someone. Because of that, the 7 day money back guarantee is just a gimmick. If the car has scratches or chip they couldn't care less. You either buy it with the damage or you don't. It's no sweat off their backs. Like I said this is my fourth Carvana purchase. They have no problem watching your sale down and returns, as they just don't care. It wasn't always like this. I think their popularity went to their head. They would rather your deal go down in flames than to fix a scratch that they should have fix before they offered it for sale. They enjoy putting you in the position of either accepting damage or returning the car. So I will probably have to live with it because I like the car and it runs good. However, this will be the last time I use them. I guess my advice is if you like a vehicle from them, all due diligence is useless since they will not negotiate under any circumstance thus making their 7 days return policy useless as leverage on a purchase. Here's a picture of the scratch that they want me to accept or return the car. Even the Carvana driver said,"the least they could do is match the paint!"

Note, I've reviewed BMW of Las Vegas several times but I always like to give a good review when…read moreservices provided are justified.... Ok, so on Sunday while I was out and about my car defecated the bed.... Dead as a door nail . AAA couldn't get it started, so it was towed to the dealer and I left a note in the drop box and called and left a text message to my regular service rep (Frank H.). So Monday morning before 7:30, Frank called, we discussed the issues arranged for diagnosis as well as some required maintenance. He said the car would be ready by the end of the day (remember, I didn't have a hard and fast appointment at this very busy dealer) . The car was ready when promised, clean and shiny and all systems go! So I always prefer establishing a working relationship with my service advisor and IMHO, it always pays off. I know many folks shy away from dealer service because of costs . I get that, but when you have an expensive car (they're all expensive now) , the dealer is more apt to stand behind their work and warranty and always use OEM parts... so I guess you get what you pay for... I always get good service. By the way, the dealership now charges a 2% convenience fee on credit cards... I can't support that but I know why they do it Thanks again Frank et al.

I've been a BMW customer for about 4 years now, and the service is always solid. My service…read moreadvisor, Koa, is great, super helpful, easy to work with, and always keeps me in the loop. He makes the whole process really smooth every time. Also wanted to give a shout out to Christopher and the valet check in team. I accidentally left my wallet in a loaner, and they were amazing, super professional, took their time, and helped me find it. Seriously appreciated. It's always a great experience dropping my car off because of the team. Big thanks to Koa, Christopher, and everyone out there working hard!

Looking at multiple manufacturers in the same day to come to a conclusion make…read morea deal with a trade in and satisfying payment. We settled on VW or kIA. KIA service warranty and the interior size tipped the scale. I want to thank the salesman Peter Morfin for all his information . My experience here allows me to refer others to Findlay Kia and Peter.

Preston was cool and i like the price etc on the used car. Even the final numbers were cool except…read morethe financing...after doing a credit pull. The manager (CJ) blew up the deal by refusing to tell me the APR. He only wanted to show the monthly. think this is illegal tbh. Dude is a scum bag. CJ if you read this, fuck you.

Just leased a 2026 rx350h from Lexus of Henderson. I had a totally seemless experience. My sales…read moreassociate, Kim Tran was exceptional! Totally professional, knowledgeable and no pressure. She was delightful to work with. This is the second Lexus I leased from Lexus of Henderson in the last 18 months. Finance staff equally excellent. Wonderful dealership. Definitely 5 stars. Highly recommend! Mike S. Henderson, NV

My family and I had a fantastic experience at this Lexus of Henderson. We've been looking at…read moredifferent versions of the Lexus ES350 and the ES300h (Hybrid model). We decided to stop by this Lexus of Henderson location on a Saturday morning around 10:00 A.M. The team member that assisted us was amazing! The sales approach was friendly and I was provided plenty of time to ask any questions! This location has a lot of amenities too! There is a lounge, complimentary coffee, and free WiFi while you visit! We were looking for a specific interior and exterior for the ES350 model that this location didn't have unfortunately. We also looked at their upcoming inventory. Even though we didn't purchase a Lexus from this dealership, it was a outstanding experience at this Lexus of Henderson! We live pretty far from this location, but I would travel back here again!