They advertise that they replace watch batteries for $15 each…read more I took in 2 dozen watches, most were LOWER end Invicta watches. The moron woman there said they would not work on these "high end" watches....she obviously has no clue what is what.... Rolex is high end watch...costing thousands $s Omega is a high end watch....costing thousands $s Invicta watches cost anywhere from $50-$500 This business has NO CLUE So I went across the street to Aras Jewelers...rather expensive at $25 each but done correctly

STAY AWAY from the ROCKVILLE MD store unless your are desparate or in an emergency bind. especially…read morewalk out if an employee named Dani is there. I purchased 2 Marine batteries 7/6/26 and just had time to install them last night at 9pm. They did not turn over the engine. I googled it to learn what I could & it said damage can occur to a battery that is charged on a regular charger after the volts have been depleted below a certain level. It is not my area of expertise so I took the batteries back to the Rockville Batteries Plus for testing today 7/13/26. a guy employee came to the car and tested the battery which read "low volts". we brought them into the store. I said I just installed them late last night, they did not start the engine so I googled it and it said if a battery is low to a point further battery damage can occur if put on a regular charger. The female employee Dani came over and said"that is where you went wrong and made a mistake. If you would have charged it last night it would be working now. You did the wrong thing. It is not covered by warranty but I can sell you two more batteries and discount them for you.". I said the store was closed last night and I was going off of what I read. She said, "why would you. sliver what you read? You were misinformed and you were wrong. Your batteries would be working if you had not made that mistake.". The volts were at 3 on one battery and I think 5 on the other. She said "you ruined them.". She continued "I tell people the way it is. I do not sugarcoat things". The Dani employee said we can charge them but we will charge you to do so. She said they are not covered by the 30 month warranty you were told when you purchased them. This employee should never be in a customer service job ever. She should never interface with customers. She should be in a back room job position. If I owned that. arteries Plus franchise in Rockvile, MD, Dani would be fired asap.

The customer service is non existent , there is no accountability. Problems remain unsolved month…read moreafter month , hours of my life wasted on double talk . It would be beter to burn your money

Gilbert a young gentleman helped. He was informative and very professional. Soft spoken and very…read morecalming experience. He was awesome! The place got busy as we were going through our transaction. Gilbert helped me set up my new phone and was very efficient. Go see Gilbert!

Windy was a delight to speak with. She knew precisely what phone charger I needed and made sure it…read morefit! She shared info.about Verizon plans for cell phone users. She was NOT pushy or aggressive.I strongly recommend that Verizon shop.Windy is !!??

I was greeted by Andy Guzman as soon as I walked through the door and immediately asked what I…read moreneeded help with. He quickly jumped into action, recognized my phone's problem, and fixed it within 10 minutes. He was kind and professional. Very pleased and thankful during this visit.

Called up from the office, and spent a nominal amount of time on the phone explaining what went…read morewrong and sharing Make & Model information. From there they dispatched a technician to my vehicle who made it from the job he was currently working, to my site in less than the hour I was expecting. When the tech arrived he ran his diagnosis and explained my options. I authorized the work and in the time I ran in to grab a soda, the work was done. Nice job.

Had an issue with my car battery... the car would not start and initially we thought it was the…read morebattery. I called AAA, since I'm a member, and they connected me with Batteries Delivered. The gentleman arrived very quickly, and was professional and efficient in making a diagnosis. It actually turned out not to be my battery, but another part that was the issue. The company then called AAA for me, to tell them that I would need a tow truck (very nice that they did it for me and I didn't have to call back myself!). Overall, I was very impressed with the service, and I would use them again.

The quality of service and customer support and care is outstanding and I would recommend this AT&T…read moreabove others in the area!

This store and staff is 5+ stars. I came to them four years ago to upgrade my phone and went back…read morethis week for a long overdue upgrade. Same incredible service. Extremely patient, kind, and knowledgeable. Ji helped me select the right phone for me, letting me know I didn't need more and didn't need to purchase the most expensive phone. She also helped me adjust my old plan so I am getting better service at a lower price! I had to go back in to pick up my phone that was ordered and Ji helped me transfer all data, patiently answered my many questions and treated me like she was helping her own family. There was also another customer and her elderly mother who came in and they said they won't go to any other store, the service here is great. Thank you Ji, it is so refreshing to experience such all around great customer service!

Fast, cheapest I've found, and friendly. They can fix anything, usually while you wait, and a…read morestroll around Eden Center while you do so is always a good time.

Best customer service, these gurus/geeks know how to fix just about anything when it comes to…read moreelectronics and most importantly they know how to keep a customer coming back, I highly recommend this place, they have the best price and best service.

We rented a 10 x 10 storage unit on the second floor of the W. Montgomery Ave Rockville MD location…read moreabout a year ago. The unit was fine. Clean, well lit and fairly easy to get to. Some minor complaints are that there is only one elevator per side of the building and the elevator doors close way to fast to get your stuff in. Every time you enter the building or use the elevator, you have to enter a 10 digit code. That means every trip to your vehicle, you have to enter a code. While the security is nice, we spent way too much time squinting at little keypads that are mounted too low for me to see without squatting. Our biggest complaint is the changing prices. It one year, the price was raised twice. We could have locked in a 2 year price, however that involved pre-paying the whole thing up front. Thousands of dollars. Overall, the facility is nice and the staff is great.

Ecellent service and many units available. The place is spotless and has abundant dollies…read moreavailable. It's very convenient, right off 270, easy to get to.

Excellent customer service! I've been coming to the store for years and everyone is always so…read morefriendly and knowledgeable. Great quality paint as well!

I am so glad that I was able to make it to this store today and not later, because I just learned…read moreabout an 11% price increase for their paint that will take effect in just a few weeks. My friend and camein here today because I had recently purchased a home in the are and the kitchen cabinets absolutely needed to be painted. I knew that Benjamin Moore paints are of superior quality, so this store was the first place that came to mind. The friendly employee was able to give me some guidance in terms of the types of materials that I would need for the job. In addition to the paint. I purchased some masking tape, plastic sheathing, a lambskin roller cover, and a new upgraded paint brush. In terms of the paint type, he recommended the Benjamin Moore Advance paint for the cabinets. He told me that most customers preferred the satin type of finish for cabinets, and the great part was that the paint could be tinted to the specific grey color that I like. Now that I have the paint and supplies that are needed, the fun part begins!