The amazing people at Batteries plus helped me find batteries and test my old cameras to see if…read morethey were working! The only downside is that they don't have readily available batteries of all kind but they sure can help you find the ones you are looking for.

STAY AWAY from the ROCKVILLE MD store unless your are desparate or in an emergency bind. especially…read morewalk out if an employee named Dani is there. I purchased 2 Marine batteries 7/6/26 and just had time to install them last night at 9pm. They did not turn over the engine. I googled it to learn what I could & it said damage can occur to a battery that is charged on a regular charger after the volts have been depleted below a certain level. It is not my area of expertise so I took the batteries back to the Rockville Batteries Plus for testing today 7/13/26. a guy employee came to the car and tested the battery which read "low volts". we brought them into the store. I said I just installed them late last night, they did not start the engine so I googled it and it said if a battery is low to a point further battery damage can occur if put on a regular charger. The female employee Dani came over and said"that is where you went wrong and made a mistake. If you would have charged it last night it would be working now. You did the wrong thing. It is not covered by warranty but I can sell you two more batteries and discount them for you.". I said the store was closed last night and I was going off of what I read. She said, "why would you. sliver what you read? You were misinformed and you were wrong. Your batteries would be working if you had not made that mistake.". The volts were at 3 on one battery and I think 5 on the other. She said "you ruined them.". She continued "I tell people the way it is. I do not sugarcoat things". The Dani employee said we can charge them but we will charge you to do so. She said they are not covered by the 30 month warranty you were told when you purchased them. This employee should never be in a customer service job ever. She should never interface with customers. She should be in a back room job position. If I owned that. arteries Plus franchise in Rockvile, MD, Dani would be fired asap.

We received the best service here. They helped us out tremendously with a vehicle battery issue and…read moregot us back on the road safely. They went above and beyond what anyone would expect. Highly recommend

Went in for a battery for my car key fob. I by mistake asked for the wrong one. I ran back in and…read morethe staff was beyond helpful in exchanging/assisting me get the right kind! This place is great.

Wow! Mike is awesome and a lifesaver! I had no idea a service like this even existed. My parent's…read morecar battery died. I called Mike and he was there in an hour to replace the battery! The battery was completely dead after sitting for a long time (no saving it). I cannot say enough great things. If you're in need of a car battery then you should definitely call!

Thanks to Mike at Battery Connect I am back in business once again on the farm!! This service you…read moreprovide has to be the BEST idea ever!! I have used Battery Connect several times now and it amazes me how he can have such a wide assortment of batteries in his back pocket. Yesterday I blew a hydraulic line on the lead mower, so I had to pull out my back up riding mower. I had to jump it to get it started, so when I took a break I called Mike so he could get a battery on order for me. NOPE, that wasn't necessary because even though it was a unique battery, he had one! From the time I called him to the time the battery was installed was around 2 hours. If I had to take the battery out and drive somewhere, I can guarantee you it would have taken much longer than it took for Mike to deliver and install one! Highly recommend Battery Connect!!

This is a wonderful addictive store to do business with…read more They are always helpful. Reminds one of the way business was conducted in the past. Won't find many like them today.

Guess no longer discount for Potomac Green residents. Always use this store to replace light…read morebulbs, boxes and boxes and always received help and a discount. Now help but no discount.

They replaced the car battery in less than 7 minutes! No additional charge for the service. Great…read moreprice too We were in and out before the seat got cold! Great customer service, friendly and knowledgeable. Won't be going anywhere else from now on

Like others, I was sent here by my mechanic. I was in and out with a new battery in 10 minutes. The…read moreinstaller took took extra care to insure that fit was right. Everyone there was professional and polite.

This company is incredibly deceptive. They advertise that they have an address in the United States…read morejust to make sales, but then after you place the sale, then they notify you that it's shipping from Hong Kong and you're not going to get it for 3 weeks. I tried to cancel the order due to this deceptive practice and they refused. Their prices are two or three times higher than everywhere else I found but I ordered from them because they said they were in the US and I knew I would get it quicker. I'm not looking to wait 3 weeks to receive a battery. I would have just ordered it from China at the cheaper price myself had they not been deceptive. Do not order from this company!

Jeremy is fantastic!…read more Had to buy new wheels for my kids jeep Will definitely use this place again the customer service is to notch

I am so glad I found this place! We were greeted and helped as soon as we got to the door. Andrew…read morepolitely and efficiently replaced our battery in about 15 minutes. And the price was very reasonable! I will be back for all my battery needs. Highly recommend!

Who knew changing a battery could be so easy and affordable! I was in and out in less than 10…read moreminutes. I highly recommend this place!