I was looking for a new cheap iPhone X. They gave me a reasonable price and allowed me to further…read morelower it to a more comfortable price point. Then on top of that they gave a free case and screen protector.

Before I say anything I want to say I've came in before for iPhone glass protectors & phones cases…read morebut today I experience the most Horrible Customer Service and I am very disappointed with the chubbier middle aged 30 to 40-year-old guy upfront.. sorry but From now on I DO NOT recommend them. Save yourself the trouble.. I promise you

Like I told the staff when they said how much the fingerprinting cost, this beats the heck out of…read morehaving to go twenty miles to the closest State Police barracks where they do fingerprinting, take a number, sit in a room full of hacking, coughing, sneezing, screaming kids and sketchy individuals for three hours only to be treated like a common criminal by the staff every step of the way. Making an online appointment could NOT have been easier. I got there about 13 minutes early, filling out the iPad form took five minutes, the actual printing is done optically and sent digitally to NICS and other agencies. I had my receipt and was on my way fifteen minutes after arrival. Worth every penny.

Great group of professionals here. Took me quickly and handled my case with precision.read more

Team member, Javon was so helpful and kind! I was unbelievably confused on how to print a photo on…read more80 lb cardstock and Javon was quick to help and sent me home happy. It can be tricky to print, but I am so glad I asked for help (I was getting overwhelmed and signing up for a Dropbox, but I could have just sent it to the queue using a QR code!). Thanks for your help, Javon! Printing was affordable too (I paid for paper and for color).

Great staff and service at this UPS store. Thank you again. FBI fingerprinting is also at this…read morelocation.

Super convenient and al the staff gets it. Lines get long and they prioritize and speed up. Slow…read moreday, they will be personable and friendly. Bring your own box as their boxes are expensive. With returns, I'm in and out in less than a minute.

This is a super convenient location. This is a full service store. If you have a no label no…read morepacking code, they will box your items for you with an ease. Parking is a breeze outside of the shop. The store is spacious and the wait did not take a long time for me to be taken care of. Customer service was great here! I will come here now when I needed to return something or ship something out!

I was really happy with the service I received at the counter. A few minutes later, though, I was…read morein the parking lot and suddenly couldn't get into my car--nothing worked, not even the hidden key in the fob. While I was bracing for the worst, one of the owners came out to help. He was patient and genuinely kind: we went back into the store, and he stood with me while I pulled up a YouTube "how-to" video to troubleshoot. Still, we had no luck. I walked to the gas station next door to see if they had a replacement battery (they didn't). By that point I'd removed and reinserted the same battery a couple of times just to check the model--and when I returned to my car, it finally worked. All that to say: I really appreciate a business where people take pride in what they do and care about creating relationships, not just completing a transaction. I'm new to the area, but I've found my UPS Store!!

The store manager provided misleading information regarding the cost of passport photo prints…read more Despite confirming a price of $7 multiple times before the service, he charged $17 upon completion and denied his previous quote.

Within several hours they had the part delivered, We called many places with days of waiting…read more FERNANDO was super professional and time constant. Great value !

Pretty cool place the people really know what they're talking about. I wish I would have asked more…read morequestions and gotten more answers other than the one issue I had looked into. Be sure when you go into ask all the questions you want have them check everything for the price if they're going to offer. This place was very fair they looked at my issue save me about $600.

I just wanted to give a shout out to the manager/employee. He seems to be doing it all and working…read moreas fast as he can managing a lot of people during the holiday season. The store isn't huge and it isn't the most well stocked, but in terms of service, I think it is the best. I grew to the age where I do not play games anymore because of time constraints, but coming here to sell my barely touched switch and games where most of them were not played at all was convenient and quick. I am glad this place is opened

Made a purchase at the Germatown, MD location off of Middlebrook Road. My son loves the new college…read morefootball revamp and he wanted to do the "Road To Glory" mode which was last in the NCAA 2014 version. Online inventory said that this location had it and we made the trip over. Waited in line for a bit and Jessie helped us. The lady and son in front of us took a bit as they were trading stuff in and going back and forth about they wanted to do....well while they were taking their sweet time deciding, Jessie helped us and we were done. Small store and lot of foot traffic today but Jessie got us in and out. The game was only in a sleeve but Jessie also took the time to print out a cover and give us a formal game case with it. Thanks Jessie!!!! Give this man a raise ASAP!!!

I have visited Parcel Plus twice in the past few months to have documents notarized, faxed and…read moreemailed. The owner of Parcel Plus was present and took care of my needed items right away. Their prices for services are competitive. The staff are always friendly and professional. Parcel Plus is a neighborhood jewel.

Just got duped for 20$ extra charges to ship a envelope by DHL…read more I originally went there to get a document notarized. Lady at friend desk asked me if it was my first time there and also said they do shipping at same rates as normal DHL. She gave me a quote for 96$ for international shipping which is just $77 even they pick the package from your home. I asked her why your shipping price is so high she said DHL/FedEx recently raised their rates (which is a lie) I just checked with them. Don't get duped like me and only ship from authentic DHL and FedEx locations.