The scammiest of industries. Sure, the teaser rate is competitive. But trust me, it will not last…read more PS will jack up that rate, sky high, six months later, and it will continue jacking up the rate, again, and again, and again, until you finally come to your senses and quit this shell game. The Maryland Attorney General Office of Consumer Affairs would do well to perform a "sweep" investigation of the rental hike practices of PS and its brethren.

We've had an extremely smooth and positive experience with this Public Storage. The facility is…read morewell maintained, easily accessible, clean and secure. We've rented two climate controlled units and had wonderful experiences both times. The staff are friendly, courteous and always very helpful. Would absolutely rent here again, and would recommend this facility to anyone needing storage!

Met Joe who maintains the facility very clean and he was incredibly friendly. The building has…read morealways presented clean, carpet upstairs is well maintained. honestly, the staff has been extremely friendly. my only complaint is with the company in general. They just increased their prices and you must be tone deaf to think this is a good thing at this moment in time in the US .

Ever since my Mom passed away, I had tremendous assistance in putting Mom's things in storage. The…read morestaff also has been helpful with other details. Definitely recommend this team and facility.

This facility is wonderful. There are plenty of carts, everything feels very secured, and the…read morerental process online was so simple. I'm really glad I made the switch.

Great experience. Lety was very helpful and professional. I would recommend this place to anyone!read more

I needed storage close to the area I'm moving into and Castle Mini Storage had the best rates…read more Russell, the manager, is very helpful and knowledgeable. His customer service was fantastic and I appreciate all his help. Also, Elvin was very helpful as well. I highly recommended using this location to fulfill your storage needs, if your looking for fair priced storage in the area.

From the owner: Are you looking for secure and affordable self storage in Rockville? Castle Mini Storage is here to…read moreserve your needs! Our clean and modern facility features 24/7 access for the ultimate in convenience. Day or night, early or late, our facility is always open to our customers. State of the art surveillance cameras constantly monitor and record, keeping our storage facility as secure as possible. If you're storing bulky or heavy items, please feel free to borrow our dollies and handcarts for no extra charge. We also feature convenient drive-up units, providing storage options for all kinds of customers. Our online bill payment system is the easiest method for keeping up to date with your rent. Simply access your account online. If you have any questions at all, our dedicated call center is waiting to hear from you.

Unit was ready when I got there Unit was clean…read morePassword was easy to remember Easy access and out

The manager was very helpful, went through the rental procedure efficiently. The facility was clean…read moreand well-maintained.

This was intended to be a temporary solution for me, but now I am a "lifer"…read more Best storage place I have ever found. The staff is friendly and helpful. The price is very low, and they are climate controlled. 24 hour access is great! Everything is newly built, and the clean bathrooms are sincerely appreciated. Great location. There is a 7-11 and a couple of restaurants upstairs and a small bar across the parking lot.

We requested a full pack and move. While Jakes was not the cheapest moving company we spoke to we…read morefigured we'd pay for quality and get good value for our money. This is not what happened. This is what we were told was inclided. Mirror, Glass, Picture, TV's, Mattress, Couch, etc.) Will be wrapped and / or protected before being loaded onto the truck. FULL PACKING SERVICES ARE INCLUDED: Full Packing Services Includes: Wrapping, Boxing & Protection of all items. ALL Material is Included i.e. (boxes, shrink wrap, bubble, tape,)' please see the photos to see what we got. Do you think we got got what we were told we would? We called and spoke to John and instead of focusing on quality of work he just screamed at us for a solid hour and asked us to prove what was broken. If you want movers who are interested in providing good quality look elsewhere.

Excellent service. Trained workers showed up on time in clean uniforms. All minor issues were…read morequickly dealt with. Move was completed in allotted time and as price was quoted. Very happy and will use again in future. Don WW

We are using Public Storage. We have had prior experience in two other cities with self storage, on…read morea short term (a year or so). I picked Public Storage, this specific location, based on Yelp. We had short notice: I had 150 boxes in my brother's basement, and he needed to have his furnace replaced, and my boxes were blocking where the furnace sat. The cost is reasonable. The check in went fine. It took a bit of fiddling on the website to set up everything for my wife. That is user error and not the best user interface. The manager also kept calling me, not her, but that was due to my not having her listed as the emergency contact, due to the foregoing issue. It was all resolved soon enough. The interior common space was clean and tidy. I have no complaints.

This is a review of Public Storage, located at 807 South Frederick Ave…read moreGaithersburg, MD 20877. I have rented a 10 x 10 storage unit at this location of Public Storage for about 20 months. I went back to my storage unit on November 2, 2023. I found the premise to be super clean. Not a single piece of trash. I happened to see the manager, Michael, using a broom and dust pan to sweep around the premise. He has been the manager since the first day I started my monthly rental of my storage unit there. He has done a superb job managing the Public Storage at the 807 South Frederick Ave., Gaithersburg location.

I've had a very frustrating experience with the Self Storage Plus Gaithersburg location. I rent a…read more10x10 unit and pay close to $300 a month, yet the facility has been extremely poorly managed. One of the two elevators has been broken for over two weeks, and the only working elevator is difficult to reach because the entrance door to it is also broken. On top of that, three out of four vehicle gates have been out of service for more than three weeks, making access to the property incredibly inconvenient. Over the past three weeks, I've tried moving items in and out of my unit several times, and each visit has been a struggle. For the amount customers are paying, the lack of maintenance and oversight is unacceptable.

If you are looking to rent out a storage unit... i suggest you look elsewhere. Their customer…read moreservice team was not helpful at all, the quality of the units are not worth the $60 plus dollars a month. We had booked a unit at the paramount drive location, we called to get the combination for the lock and they did not have it anywhere in their system and basically told me to go to the unit and figure it out, when we got there, there were items in there that did not belong to us. After the back to back issues with this company , we decide to just cancel and didn't even get a refund on it. Awful service!

I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

Great customer service! The entire staff was friendly, professional and took great care with…read moremailing my daughter's wedding invitations. Loan was extremely helpful! She answered all of my questions, and gave us all of our options. She even reached out with a follow up phone call to make sure I was satisfied and to tell me to reach out with any updates on deliveries. I highly recommend this business!