Exceptional Customer Service. Camron was amazing. Very knowledgeable and very kind and patient…read more They gave us great prices as well. I would highly recommend them to anyone looking to renovate their home.

This is an amazing store. They offer a terrific selection, great quality and price. The folks…read morethere are exceptional and offer fantastic customer service. I have been a customer for many years. So happy with everything that I have purchased. Window coverings, carpet, flooring.

Thank you to Joshua, Rodrigo, Oscar & Rodrigo, Jr. for an excellent job repairing, refinishing &…read moremaking my original hardwood floors look amazing! Thank you for your hard work, reasonable prices & friendliness! I would highly recommend them!

I hate writing reviews like this because I try to support local businesses, but this experience was…read moreunacceptable. I submitted a request through Yelp on a Friday evening. I received an immediate canned response that clearly wasn't based on anything I wrote or the photo I submitted. It even included a note about ignoring outreach from other companies. The next message invited me to call Joshua Diaz-Blanks, so I did. My call went to voicemail, I left a message, and I never heard back despite calling during their posted business hours on Saturday. Before they closed on Saturday, I texted Joshua. His response was that his grandmother was in the hospital and might not make it. I was sympathetic, offered prayers, and told him we could reconnect Monday or later if he needed more time. Then nothing. No follow-up, no update, no communication at all. On Monday, I walked into Banner Carpets on Artesia instead and purchased what I needed. It was a small $1,300 job, but small jobs add up and reliable service matters. This was handled very poorly, Joshua. I truly hope your grandmother recovers, and if her time is up, I wish her peace. But using a family emergency to excuse basic lack of communication is not professionalism. At some point, adulting is tough, but following through on what you promise is part of running a business. Amateur experience and extremely off-putting. One star Disclaimer: Do not call, text, email, or message me on Yelp regarding this review. I do not want further contact from this business. FOLLOW UP: Joshua texted me to discuss, then went to ChatGPT to craft a garbage response. You decide, I'm a liar and my review is nonsense? So disrespectful to me... 0 stars.

Excellent experience! Went through Costco to get new flooring for our family room, so you know it's…read morea quality product at a great price! The service level by the whole team is outstanding!! Brian H is awesome! He knows the products very well, gave great guidance (style, color, tips on installation); he is super friendly and helpful. The installation team of Brad and David were very professional, quick and did a lovely job. And they vacuumed and cleaned the area at the end better than if I did it myself...LOL. The new floors look amazing and I could not be happier with the experience from beginning to end. A super duper 5-star experience, and I'll definitely use them again.

Britt welcomed us, answered questions then left us alone to browse checking in periodically…read more Carpet Spectrum has a good selection of carpet and wood flooring . The showroom is well layed out. Took sample board home to view in the room to be carpeted. Staff will come to house, measure and give estimate and take sample board back to showroom saving me a trip - nice service.

I recently had to replace carpet in 3 rooms by July the 4th. Several carpet stores responded to my…read moreYelp request and asked me to come visit their stores and view their inventories. John was the only one who offered to meet me at the property with carpet samples. He replaced the carpets of three rooms within just two days, meeting the deadline before July 4th. I highly recommend this local business to anyone looking for quality flooring replacement. Excellent response time, outstanding workmanship, and great price!

John was a pleasure to work with. We had a tight schedule and he was extremely helpful. He went out…read moreof his way to find a carpet available locally and had it installed faster than we could have imagined. We would definitely recommend Atlas to anybody looking for carpet installation.

Love my vynal floors and carpeted master bedroom! If you want a job done right you go with Banner…read moreCarpets. While pricey (however for carpet you have ranges across prices) you get your monies worth. I was especially pleased with the crew that did my floors as no detail was missed. We've been using this company on my family for years so it was a no brainer to use them for my new townhouse.

So far, I've had a great experience with Banner Carpets. I stopped in today and met Richard. I told…read morehim what I was looking for and he took me straight to the exact product. I asked about taking samples home and he handed me the entire sample board and said, "Take it home, figure out what works, and bring it back later." So there I am, walking down the street with an umbrella in one hand and a big carpet sample board in the other. It took about ten minutes at home to know which one was right. I drove back, told Richard my choice, and he immediately called his supplier to confirm availability, did the math, gave me the price, and we were good to go. I asked when they could install and he said, "Eight days, first thing in the morning. That work?" Yes, it works. For context, I actually take Yelp pretty seriously and I try to leave detailed, helpful reviews. Recently it has been rough for home improvement. I had a highly rated HVAC guy completely screw up a job, refund me, and leave me hanging. I ended up calling someone I met at a punk rock show almost a year earlier. He drove down to the beach, fixed it on the first try, and gave me a genuine punk rock bro deal. Then for carpet, I reached out through Yelp to South Bay Carpet & Hardwood. They messaged me saying to ignore other companies because they had my back. After that, I got a canned email, no follow up, ignored calls, ignored texts, and eventually a message about being a family business dealing with a sick grandma. I was sympathetic and told them no problem and that we could reconnect Monday. Then nothing. Total ghosting. Not trying to be heartless, but grandma would want you to take care of your customers and keep your business running. Another company on Yelp declined the job upfront, which I actually appreciated because they didn't waste my time. All of that is why Banner Carpets really surprised me today. Based on their Yelp reviews they were not my first choice. After today, they are at the top of my list. Friendly, fast, direct, and actually helpful. If installation goes as smoothly as the rest of this experience, I will be happy to update this and lock in the five stars. Stay tuned... *Update - Install day - the installers arrived on time and did a beautiful job. They were in/out in about 1.5 hours (installed carpet in a bedroom), respectful of my home and courteous. I'd definitely recommend Banner Carpets - 5 stars.

American Carpet just finished installing beautiful LVP throughout the entire downstairs area of my…read morehouse and I couldn't be happier! The salesperson at their Torrance showroom, Ricardo, was so helpful and patient as I made several visits to their store in search of the perfect flooring, allowing me to take sample after sample home with me. If you're looking for LVP flooring, you won't find a larger selection anywhere else in the South Bay. I highly recommend American Carpet!

We have used American Carpet twice now for new carpets and hardwood floors and we have loved the…read moreexperience. Everyone there is very nice, honest and wonderful to interact with and work with, including Ricardo, Mehdi (the owner), and Ramon at their warehouse. We visited another carpet store before going there and American Carpet had better prices as well as better people! We primarily worked with Ricardo and he is really great, doesn't try to pressure you to buy anything, just informs you about the products they have and about the quality/price/value. We were trying to save money and Ricardo was really accommodating in helping us to find great quality carpet remnants in their warehouse (which we love), as well as a wonderful engineered hardwood at a great price. Their quality of work is also excellent. I highly recommend American Carpet and love the feeling of being able to trust the people there. We had no idea where to go for carpets when we started the process and now it's a relief to know where I can go for all our future needs and where I can refer friends.

We recently had our floors redone by Brandon and his team at AC Flooring, and we couldn't be…read morehappier with the results! From start to finish, they did a phenomenal job. When we requested a quote, we made sure to include furniture moving, and it was absolutely worth it. They moved everything so quickly yet carefully, ensuring nothing was damaged in the process. Even better, they put everything back exactly as it was, making the entire experience stress-free. One of the most impressive things was how efficiently they completed the project--just four days! They started on Monday morning by moving all the furniture and doing the demo. Tuesday and Wednesday were spent leveling the floors (where we couldn't step on it), and by Thursday evening, our new floors were installed, cleaned, and our furniture was back in place. The whole process was smooth, well-organized, and on schedule. The reason our previous LVP floors were chipping was due to an uneven subfloor, which AC Flooring identified and properly leveled. Now, we can truly feel the difference--a much more solid and sturdy floor that feels built to last. We also went with their recommended flooring supplier, and though it's only been a few days, we can already tell that this floor is of much better quality and durability. One thing we really appreciated was how thorough they were with cleaning up after installation. They vacuumed and even mopped the floors before putting the furniture back--such a thoughtful touch that not all contractors do! The only minor things we wish we had known earlier: - Since we were reusing our existing baseboards, we didn't realize we'd need to hire a painter to touch them up afterward. Brandon did recommend a painter, which was helpful, but in hindsight, we wish we had this done before the furniture was moved back to avoid having to shuffle things around again. - We also expected to keep some extra planks, as we did with our previous flooring installation. However, this time, we were told most of the leftover pieces were damaged and unusable. While we saw them take all the planks out of the box during installation, a suggestion for the future would be to reuse more of the cut pieces in other areas to minimize waste. Aside from these small things, everything else was absolutely top-notch! Brandon is such a nice guy--easy to talk to, professional, and truly cares about his work. We highly recommend AC Flooring and are so happy we found them. While I hope I won't need new floors anytime soon, if I ever do, I'd hire Brandon and his team again in a heartbeat. Wishing them continued success!

I initially had install 3 years ago. They did excellent job…read more Now, a week ago I found a small gap in the floor and I contacted Brandon. He came within a few days and fixed the issue as a warranty coverage. They have real ownership on the job they do. Highly recommend this business.

I've been working with RCA Flooring for years, and they've consistently exceeded expectations every…read moresingle time. They've installed LVT flooring in my condo as well as carpeting, and I've also trusted them with projects at my parents' home--every job has been done to absolute perfection. What really stands out is their expertise and attention to detail. They truly know their craft, and it shows in the quality of the finished product. On top of that, their pricing is very fair and reasonable, especially considering the level of workmanship they deliver. They're reliable, professional, and easy to work with--exactly what you want when taking on home projects. If you're in the South Bay area and need flooring done, RCA Flooring should be your first call. I wouldn't trust anyone else.

RCA Flooring did an amazing job installing carpet in my daughter's room. From start to finish, they…read morewere professional, friendly, and great communicators. The work was done neatly with no mess left behind, and the carpet looks perfect. I'm very happy with the results and will definitely hire them again. Highly recommend! RCA flooring thank you so much! Happy customer here!