Would like my rating to be minus 5 stars for this manager…read more When the manager turns to you and says "What do you need," your experience is tainted. I had money to spend but had never been in the store and had a single question. She was so rude that I walked away with plenty of money on the table. Horrible experience. This company has what appears to be reasonably priced attire for professionals, as well as great casual clothing. The manager at the Sooner Mall location was crass and rude. She did not show any interest in a customer who can afford what she wants but had a single question to ask. Torrid, you will probably get my money now that I am acquainted with your clothing, but I will go out of my way to never get this manager a bonus or sales even though her store is the closest to me.

This Torrid has the most excellent, knowledgable, patient staff out of all the Torrid's I've been…read moreto. (Which is a lot, okay? They've got cute clothes. Don't judge.) Every time I've been here I've always been extremely happy with the service I've received. The girls have a watchful eye to know when to start you a dressing room, when to take the clothes off of your arm and put them in your dressing room, how to lay out the clothes you've picked in a super cute way that makes you feel like Kate Middleton trying on clothes (just a curvier version), they're always ready and willing to find another size, and they don't mind getting clothes off of the very top racks that you can't reach. I went in on Sunday and took just about half the store into my dressing room. I felt absolutely AWFUL about it, and fully intended on helping (even if I had to be sneaky about it) put the clothes I had tried on that didn't work away. But they were so chill about it, and the girl who was working in the dressing room actually seemed...happy....that I brought so many clothes back because "it gave her something to do." (She was actually legitimately cheerful about this.) That made me feel better. As always, I'm Oblivious-Ash, sorting through my clothes to pick which clothes to actually buy, and didn't realize the store had closed. (As if the music turning off wasn't enough of a clue for me? Guess not.) One of the girls came back and (in a super nice voice) said, "Ashley? How's it going for you? Do you need anything?" I told her I was good and what I was doing, and she was just like, "Okay, that's fine! Let me know if I can get you anything. And just to let you know, we closed about 20 minutes ago." Insert Oblivious-Ash massive freakout, followed by a thousand "Oh my god I'm so sorry!"'s, and frantically running out the dressing room with all my clothes, then running and grabbing a couple more items from the shelves before arriving back at the cash register. They were SO nice about it. I mean, come on. I had just taken half the store into a dressing room with me, which they were going to have to put away, and I was eating into their closing hours because, well, Oblivious-Ash. I'm a stereotypical nightmare customer. The girls there really are amazing and always have good fashion advice when asked, and the store carries a wide selection of clothes and dresses.

Lots of bric a brac. I found two small home decors items. The clothing was organized by size, which…read moreis good. Smaller store, so not as much to browse as a big store.

The staff in the ROC Resale shoppe are helpful and well-informed about the items in stock (that…read morechanges frequently because many in our area visit the store quite a bit). If you don't find what you are looking for, come back again and you just might find that elusive item during a future visit.

I had a really positive experience at my local Goodwill. The store was clean, well-organized, and…read moreeasy to browse, which made the whole shopping trip enjoyable. The staff was friendly and helpful without being overbearing, and you could tell they genuinely cared about the customers. I was impressed by the variety of items available--from clothing to household goods--and everything was priced reasonably. It felt good knowing my purchase also supports job training and community programs. Definitely worth checking out if you enjoy thrifting or just want to find a good deal while supporting a great cause!

i've never had any problems with any retail employee before until i started coming here. the…read moreemployees always say something to me when im checking out about the hangers. its like there's a different way each cahsier wants you to put your clothes up there and i never know what to do. i feel so uncomfortable and judged when i shop here.

I went there 1st time 2 weeks ago & the staff is amazing. I'm not sure if she was manager or shift…read moreleader or what but the girl in charge went the extra mile

If you care about yourself at all, you won't shop or go here…read more This place is absolutely horrible. Their customer service is nonexistent, sure their prices might be cheap but that's because of who they are. They sell half broken stuff, things that should of been trash, and they basically walk around harassing people for not making a selection very fast.

I purchased well over $1,200 in clothing and jewelry here and was assured it would be shipped. I…read morenever received it although I was told they would check their shipping log and get back with me two weeks ago. I had overlooked the box not arriving as the items were Christmas gifts. I've left five messages for the owner over the past week with no returned call. Doesn't seem to too much to ask for in my opinion.

Must be a size zero to shop there. I'm not even that big of a person (I wear an XL) because I like…read morelooser fitting clothing and I couldn't find one item in an XL.

Went to this location today so my wife could find a table. Was able to locate what she wanted…read more The store was very clean, smelled amazing. I have been in other goodwill locations that had bad smells. Lots of items to choose from. Staff was nice.

This is an update to my previous review. The next time I shopped at Best Thrift, I saw a note at…read morethe checkout counter announcing that they do mark everything up about 4%. I had not noticed this before. So yes, they do announce it. However, I visited again on a Monday, which is Senior Day. Customers aged 55+ get a 25% discount off their entire order (I am 55+). They also have a "frequent shopper" discount card good for 15% off. The cashier (who, by the way he interacted with the staff, appeared to be a manager) said I could use just one. I said no prob, use the one that will give me the best deal. Again, when I got home, I checked my receipt. He had given me the 15% discount instead of the 25% discount. I was disappointed. I was overcharged --less than $10, but still. I never reported it because there are signs that say, "All sales are final; no refunds." Besides, am I going to be the Karen who complains about being overcharged at a THRIFT STORE?!! Haha. On the other hand, their selection is pretty good, esp in the women's section. I've found new and nearly-new items my size, some with the tags still on. And I've found cute gently-used clothing for my grandkids. So yes, I will continue to shop here, especially on discount days.

We were greeted by an employee when we walked in they were very nice. There is a variety of…read moreclothing to pick from with a large men, women, and children's section. Things aren't clearly labeled by size making it slightly difficult to find clothing that fits. Things seem fairly priced from what I saw. It's clearly a good spot as it was fairly busy.

Kim is so helpful and nice. She makes us feel welcome every time we come in. Great customer serviceread more

I enjoy coming here to shop for clothes. They have a massive selection and good prices. Sometimes…read morethey have good furniture pieces but when it comes to thrift stores I expect lower prices than what they have for almost everything except clothes. I still think it is always worth coming here to check it out and the employees have always been helpful.